Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?UntitledYour Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's foundational certification that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. This CSM certification training in Jordan gives professionals in Amman and across the kingdom a globally recognised, Scrum Alliance aligned credential. Delivered by a Scrum Alliance Certified Scrum Trainer (CST), the programme is grounded in the current Scrum Guide (Schwaber and Sutherland, 2020) and the Scrum Alliance CSM Learning Objectives. You learn empiricism and the three pillars, the five Scrum values, the Scrum Team, all five Scrum events and the three artefacts, and how to lead as a servant leader who removes impediments. It suits aspiring Scrum Masters, project managers moving to agile, and developers and team leads across Jordan's IT, banking and telecom sectors. Complete the course, sit the Scrum Alliance online exam, and begin your Scrum Master journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Jordan. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Jordan. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in JordanDo You Qualify for the CSM Exam?

    BenefitsOf Earning Your CSM Certification

    CSM Exam Format in JordanWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Jordan

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Demand in JordanWhy the CSM Pays Off

    Jordan's ICT sector contributes around 12% of GDP and its IT services market reached about USD 412 million in 2025, driven by nearshore software delivery, digital banking and 5G rollout. As banks, telecoms and outsourcing firms scale agile delivery, demand for certified Scrum Masters is rising faster than the local talent pool can fill it. Roles range from Scrum Master and Product Owner to Agile Coach and delivery leadership, and here is what the market is telling us right now.

    Why Scrum Master Expertise Is in Demand Across Jordan

    The CSM is more than a certificate. It is a career accelerator for agile professionals in Jordan. Join those who facilitate Scrum teams and deliver value at pace. Start your journey today.

    Your Jordan Career Transformation

    Where You Stand Today

    Your Route to a Scrum Master Career

    Jordan's agile delivery market is expanding with digital banking, 5G rollout and nearshore software work, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: WorldSalaries, Glassdoor, PayScale (Jordan) 2026.

    How to Get CSM Certified in JordanStep-by-Step Certification Process

    The path to online CSM certification in Jordan is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Skills You Will BuildFrom Your CSM Training

    The CSM training builds the skills you need to serve as a Scrum Master: Scrum theory, the five values, team dynamics, event facilitation, artefact management and servant leadership. By the end you can run Scrum with confidence and coach teams to deliver value.

    Apply Scrum Theory and Empiricism

    Understand empirical process control and the three pillars of transparency, inspection and adaptation, and why Scrum thrives in complex work, informed by the Cynefin framework and the Agile Manifesto.

    Live the Five Scrum Values

    Put commitment, focus, openness, respect and courage into practice to build trust, enable the three pillars, and foster a healthy, high-performing team culture.

    Build Effective Scrum Teams

    Master the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality within a small, cohesive team.

    Facilitate All Five Scrum Events

    Plan and facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, keeping teams focused on the Sprint Goal.

    Manage Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and apply their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency.

    Master the Scrum Master Role

    Lead as a servant leader across the team, Product Owner and organisation, using facilitation and coaching techniques to remove impediments and drive continuous improvement.

    Who Should TakeCSM Training in Jordan?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Jordan option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Jordan format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Jordan seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Jordan for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Jordan option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your CSM Certification Training in Jordan?

    As a trusted CSM training company, Invensis Learning delivers Scrum Alliance aligned CSM training for professionals and organisations in Jordan who want to build agile delivery capability and earn the Certified ScrumMaster credential. Our courses are led by a Certified Scrum Trainer (CST) and combine practical facilitation, real case studies and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and exam readiness, backed by ISO 9001 and ISO 27001 certified processes.

    • Scrum Alliance aligned courses delivered by a Certified Scrum Trainer (CST)
    • Flexible live virtual and classroom formats for individuals and teams
    • Practical facilitation, coaching and impediment-removal skills
    • Real-world case studies mapped to agile delivery in Jordan
    • Dedicated learner support before, during and after training
    • Customised corporate training for teams across Amman
    • Two-year Scrum Alliance membership included on passing the exam
    • ISO 9001 and ISO 27001 certified training operations

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in JordanInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Jordan

    InterContinental, Islamic Scientific College Street, Jabal Amman, Zahran District, Amman, Amman District, Kasbah District of Amman, Amman, 11180, Jordan

    CSM Training Location in Jordan

    Landmark Amman Hotel, Jordan

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    Corporate CSM TrainingFor Your Teams in Jordan

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    • Suitable for small, medium and large agile teams
    • Customised schedules based on team availability
    • Delivery via onsite, live virtual or hybrid formats
    • Certified Scrum Trainer led sessions with real case studies
    • Role-based examples relevant to banking, telecom and software
    • Dedicated coordination and learner support for groups
    • Scalable delivery for teams across Amman and the region

    Organisations We Support

    Arab BankZain JordanOrange JordanAramexProgressSoftEstarta

    What Our Learners Say

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    Passed the Exam and Stepped into the Role

    "The CSM course finally made the Scrum framework click for me. The trainer walked us through real facilitation scenarios, and I passed the online exam a few days later. I now run our Daily Scrums and retrospectives with real confidence."

    Omar Haddad

    Scrum Master, Software Company

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    A Smooth Move into Agile Delivery

    "Moving from traditional project management to agile felt daunting, but the course made the transition clear. Understanding servant leadership and the Scrum events changed how I lead my team day to day."

    Rania Khalil

    Project Manager Turned Scrum Master

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    Practical and Relevant to My Work

    "As a developer I wanted to formalise what I already practised. The sessions on artefacts and the Definition of Done were practical and mapped straight to my work. Well structured and easy to follow."

    Yousef Nabulsi

    Senior Developer

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    Aligned Our Teams on Scrum

    "We enrolled two delivery teams for corporate CSM training. The trainer tailored examples to our banking context, and our teams now share a common language for Sprints and events. Coordination and scheduling were excellent."

    Lina Suleiman

    L&D Manager, Banking Sector

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    Strong Partner for Our Transformation

    "Invensis Learning trained our Scrum Masters ahead of a major agile transformation. The programme was well organised, the trainer was clearly experienced, and we saw more disciplined facilitation across our delivery teams within weeks."

    Khaled Mansour

    Head of Delivery, Telecom Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework and the Scrum Master role, and suits aspiring Scrum Masters, project managers moving to agile, developers and team leads in Jordan.

    General

    What is the CSM certification and who is it for?

    CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework and the Scrum Master role, and suits aspiring Scrum Masters, project managers moving to agile, developers and team leads in Jordan.

    Is the CSM certification worth it in Jordan?

    Yes. As Jordan's banks, telecoms and software firms scale agile delivery, certified Scrum Masters are in demand and often out of supply. The CSM signals recognised Scrum capability and supports roles from Scrum Master to Agile Coach. Talk to a learning advisor to see how it fits your goals.

    Is the Certified ScrumMaster recognised in Jordan?

    Yes. The CSM is the world's most widely recognised Scrum Master credential, with over one million certificates issued globally. It is valued by employers in Jordan across IT services, banking, telecom and outsourcing.

    What career benefits does the CSM offer?

    The CSM positions you for roles such as Scrum Master, Product Owner and Agile Coach. In Jordan, Scrum Master roles average around JOD 17,260 a year, and agile skills open growing opportunities in banking, telecom and software delivery.

    How long is the CSM certification valid?

    The CSM is valid for two years. You renew it by earning 16 Scrum Education Units (SEUs) and paying the Scrum Alliance membership renewal fee within each two-year cycle.

    Pricing

    What does CSM training cost in Jordan?

    CSM training fees in Jordan vary by format and schedule and are available on request. The fee covers instructor-led training by a Certified Scrum Trainer, courseware and access to the Scrum Alliance online exam. Request a quote for current pricing.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, a Certified Scrum Trainer led course, case studies, practice questions, access to the CSM online exam, and a two-year Scrum Alliance membership on passing the exam.

    Is the Scrum Alliance exam fee included?

    The CSM exam is taken online through the Scrum Alliance portal after the course, and access is generally included in the course fee. Confirm the specifics with a learning advisor when you enrol.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams in banking, telecom and software. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete the course. It uses single-answer questions covering the Scrum framework and the Scrum Master role.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a 60-minute time limit. It is taken online after course completion, with no proctor required.

    What is the passing score for the CSM exam?

    You must answer at least 37 of the 50 questions correctly, a 74% pass mark. Candidates typically have three attempts within 90 days of completing the course.

    Is the CSM exam open book, and how many attempts do I get?

    Yes, the CSM exam is open book, so you may refer to materials during the online test. You get up to three attempts within the 90-day window after course completion.

    Which standard is the CSM exam based on?

    The exam is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide (Schwaber and Sutherland, 2020), which introduced the Product Goal and the three artefact commitments.

    Course Content

    What topics does the CSM training cover?

    The training covers the six CSM topic areas: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role.

    Do I need experience to take CSM training?

    No prior experience is required. The CSM is an entry-level certification suitable for beginners, and the course builds your knowledge from Scrum fundamentals through to the Scrum Master role.

    Is the courseware aligned to the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Guide (2020) and the Scrum Alliance CSM Learning Objectives, including the Product Goal and the artefact commitments.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, real-world case studies, practice questions and facilitation guides to help you prepare for the online exam and apply Scrum at work.

    Are there practice questions and case studies?

    Yes. The programme includes practice questions and industry case studies that show Scrum Master facilitation, coaching and impediment removal in realistic delivery scenarios.

    Enrollment

    What are the eligibility requirements to enrol?

    Anyone can enrol in the training; there is no formal education or experience requirement. To gain the CSM, you must complete the approved course, then pass the Scrum Alliance online exam.

    How do I enrol in the CSM course in Jordan?

    You can enrol through the Invensis Learning website. Choose your format, complete payment, and you will receive schedules, courseware and joining details. Talk to a learning advisor to get started.

    What training formats are available?

    We offer live virtual instructor-led training, onsite classroom training and customised corporate group training, so you can choose the format that fits your schedule in Jordan.

    Can I reschedule to another batch?

    Yes. Flexi options let you reschedule or move to another batch. Contact our support team to arrange this before your session.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.