Built Around the Latest Exam
Master modern digital product and service management with instructor-led ITIL Version 5 Foundation certification training in Pasig. Built for IT and service professionals across Ortigas and Metro Manila, this PeopleCert-aligned programme prepares you for the 40-question Foundation exam while grounding you in the ITIL Value System, the seven guiding principles and value stream management.
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16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Pasig, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Lift
For Individuals
ITIL 5 Foundation training helps IT and business professionals master digital product and service management and prepare for the PeopleCert Foundation exam. The credential suits service desk analysts, IT operations staff, DevOps and Agile practitioners, and product owners who want current, digital-era service management knowledge. Whether you are new to ITIL or updating from ITIL 4, the programme builds practical understanding of the ITIL Value System, the guiding principles and value stream management.
If you want a recognised, transferable credential that employers in Pasig and across the Philippines trust, ITIL 5 Foundation is a clear first step. You gain modern service management knowledge, exam readiness, and a structured path into higher ITIL qualifications.
For Organizations
ITIL 5 group training helps organisations build modern service management capability by equipping IT and support teams with a shared framework and practical skills. The training can be delivered for service desks, operations teams or whole departments. For organisations looking to connect service delivery to strategy and improve reliability, this training provides a scalable, flexible solution.
If your teams struggle with inconsistent service practice across a growing digital estate, ITIL 5 group training creates a common service management language. Teams gain a standardised approach to value co-creation, lifecycle management and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Earning Potential
ITIL 5 Foundation is becoming a practical marker of modern service management capability across Pasig, where Ortigas Centre anchors one of Metro Manila's largest IT-BPM and global capability centre clusters. As employers shift from transactional work to analytics, transformation and higher-value services, certified ITSM professionals are in demand, from service desk analysts to service delivery and IT operations managers. Here is what the local market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Pasig : Salary Insights and Trends
Hiring Companies in Pasig
PayScale · Glassdoor · Jobstreet (Philippines) 2026
Source: Concentrix · TaskUs · Acquire BPO · Transcom
ITIL 5 Foundation is more than a certificate. It is your entry into modern digital service management. Join professionals across Pasig who are turning best practice into career growth. Start your journey today.
Your Pasig Career TransformationPasig's IT-BPM and global capability centre employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, SalaryExpert, Jobstreet (Philippines) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Pasig is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Grounded in the ITIL 5 Version 5.0 Syllabus
This ITIL 5 Foundation course covers all nine Foundation topic areas, from digital product and service management to value stream management. By the end, you can apply the ITIL Value System, the guiding principles and continual improvement in real digital service settings.
Understand what sets digital products and services apart, how value is created in digital environments, and how products and services are managed across their lifecycle.
Learn how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated system.
Weigh outcomes, costs, risks, experience and sustainability, and see how value is co-created with consumers and stakeholders rather than delivered alone.
Apply the Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers dimensions holistically to every service.
Use focus on value, start where you are, progress iteratively with feedback and the other principles to make better, more practical service decisions.
Follow discovery, design, build, operation, and delivery and support, and understand how each stage works together to create value.
Explore how ITIL 5 management practices and official practice guides enable consistent, effective ways of working that adapt to your organisation.
Map value streams to improve flow and visibility, and apply the continual improvement model to sustain long-term results.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
PHP 77670
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted by Learners Across Pasig
As a trusted ITIL Version 5 Foundation training company in Pasig, Invensis Learning delivers structured ITIL 5 Foundation training for professionals and teams who want to build modern service management capability and pass the PeopleCert exam. As an accredited training provider, we combine experienced trainers, PeopleCert-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual in Pasig or plan corporate training for your team, we focus on practical understanding, real-world application and measurable learning outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Pasig
Marco Polo Ortigas, Meralco Avenue, San Antonio, Pasig First District, Pasig, Eastern Manila District, Metro Manila, 1605, Philippines
ITIL Version 5 Foundation Training Location in Pasig
Joy-Nostalg Hotel & Suites Manila Managed by Accor, Pasig
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"Victor was a great trainer and was appreciative of all of the real life scenarios he tied to the lessons"
"The best part about this experience is the trainer. He is incredibly good. He actually shows insightful videos related to the topics covered and goes out of his way to answer our questions and to make sure that we understood everything, on top of being friendly and interesting. Previous trainer pales in comparison. "
"It was a great time!"
"your Sales Rep Kevin was very pushy to sign up but when we finally did we had no support - no confirmation of booking, and constant reminders to pay even when we already had. The training itself was good, the trainer was great although she had her camera off the entire training. "
"The overall quality of information was great "
"Sathish conducted the training exceptionally well. He explained concepts thoroughly."
"I followed the course more than one year ago, and i was struggling to understand the steps for the exam and application. They immediately jumped in a Zoom call to support and show me what to do. Thanks so much! "
"It was a great learning experience with Mr Alex whose approach was very good throughout the course. Maintained a very good pace."
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Philippines to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, and the practices that help organisations co-create and continually improve value in modern digital environments.