Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Build Customer-Driven Design Skills with QFD

    From Voice of the Customer to Engineering Targets

    Quality Function Deployment course badge

    Key Highlights

    of the Quality Function Deployment Training Course

    Quality Function Deployment Training Eligibility in the Philippines

    Who Can Enroll?

    Why QFD Skills Are Worth It

    Value You Can Apply at Work

    Where QFD Skills Lead in the Philippines

    Roles, Sectors and Demand

    QFD skills are valued wherever Philippine employers translate customer needs into products, from semiconductor and electronics manufacturing to automotive, consumer goods and healthcare. As the country's export-led factories scale new product introduction and adopt Design for Six Sigma, professionals with Quality Function Deployment training who can run the House of Quality and connect customer requirements to design targets stand out. Here is what the market looks like now.

    Design Gaps QFD Helps Philippine Manufacturers Close

    QFD is a practical, cross-industry skill that helps teams design what customers actually need. Learn to run the House of Quality and connect delivery to real customer value. Start your QFD journey today.

    Your Philippines Career Transformation

    From Intuition-Led Design to Customer-Driven Design

    The Shift QFD Skills Make

    The Philippine manufacturing and product market is expanding with semiconductors, electronics and EV components, and employers increasingly want teams who design quality in from the start. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, PayScale, Glassdoor (Philippines) 2026.

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritize design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritize design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculum

    of the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the Philippines is structured across eleven modules delivered in a one-day intensive program. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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    Skills You Will Build in This QFD Programme

    From Voice of the Customer to Production Control

    This QFD training builds practical, hands-on capability across the full methodology, from capturing customer requirements to cascading them into production controls. By the end of the one-day programme you can build and interpret a House of Quality on your own products.

    Capturing the Voice of the Customer

    Skills covered in QFD training start with capturing and structuring the Voice of the Customer. You learn to gather customer requirements through interviews, surveys and observation, organise them with affinity diagrams, and classify them using the Kano model into must-be, performance and delighter needs.

    Building the House of Quality

    Construct all six rooms of the House of Quality, from customer requirements and engineering characteristics to the relationship matrix, correlation roof, competitive benchmarking and engineering targets, using realistic product and service examples.

    Prioritising with the Relationship Matrix

    Calculate absolute and relative technical importance from the relationship matrix so you can focus design effort on the vital few engineering characteristics that drive the most customer satisfaction.

    Resolving Design Conflicts

    Read the correlation roof to spot design trade-offs and hot spots before they appear in expensive prototypes, and make evidence-based decisions where improving one characteristic works against another.

    Cascading QFD Through Four Phases

    Cascade customer requirements through product planning, parts deployment, process planning and production planning, building full traceability from a customer need all the way to a production control.

    Applying QFD in DFSS, DMAIC and Services

    Apply QFD in the Design for Six Sigma Measure phase and the DMAIC Define phase, and extend the House of Quality to service, healthcare and software design where customer requirements must be translated into delivery specifications.

    Who Should Take

    Quality Function Deployment Training in Philippines?

    R&D Personnel

    Project Managers

    Service Team Leaders

    Design and Process Engineers

    Manufacturing Engineers and Managers

    Quality Personnel and Consultants

    Marketing and Sales Professionals

    Product Development Personnel

    Who Can Take This Certification Training

    Quality Function Deployment Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Quality Function Deployment Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized Quality Function Deployment training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    PHP 21020

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for QFD in the Philippines

    Practical, Instructor-Led, Trusted

    As a trusted Quality Function Deployment training company, Invensis Learning delivers structured, practical QFD training for individual professionals and organisations that want to design quality in from the start. Our programmes combine experienced trainers, flexible delivery formats, organised courseware and learner-focused support. As an ISO 9001:2015 certified and ISO 27001:2022 certified training provider with delivery across 100+ countries, we focus on real-world application. Whether you enrol as an individual or plan a corporate session for your team, you gain hands-on House of Quality practice and a professional learning experience built around measurable outcomes.

    • Experienced, practitioner trainers with real quality and product development expertise
    • ISO 9001:2015 certified training provider with global delivery
    • Live online, classroom and onsite corporate formats to fit your schedule
    • Hands-on House of Quality exercises on real products, not just theory
    • Course completion certificate from Invensis Learning
    • Dedicated learner support before, during and after training
    • Flexible scheduling for individuals and teams across the Philippines
    • Trusted by professionals and organisations in 100+ countries

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in Philippines

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Quality Function Deployment Training Location in Philippines

    Makati Shangri-La, Ayala Avenue, San Lorenzo, District I, Makati, Southern Manila District, Metro Manila, 1226, Philippines

    Quality Function Deployment Training Location in Philippines

    Conrad Manila, Seaside Boulevard, Barangay 76, Zone 10, District 1, Pasay, Southern Manila District, Metro Manila, 1300, Philippines

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    Corporate QFD Training in the Philippines

    Customer-Driven Teams

    • Tailored House of Quality workshops using your own products and services
    • Delivered onsite or live online around your team's schedule
    • Aligns product design, engineering, quality and marketing around the customer
    • Cuts rework and speeds new product introduction
    • Experienced trainers with manufacturing and product development expertise
    • Consistent QFD practice across departments and sites
    • Progress tracking and dedicated coordination for group training

    Trusted by Manufacturing and Technology Teams

    Integrated Micro-ElectronicsAmkor TechnologyAnalog DevicesTexas InstrumentsROHMToyota Motor Philippines

    What Our Learners Say

    QFD I Could Use the Very Next Week

    "The House of Quality exercises finally made QFD click for me. I now run Voice of the Customer sessions and translate them into real engineering targets on our electronics products. The trainer used practical examples that matched my day-to-day work."

    Mark Delos Santos

    Quality Engineer, Electronics Manufacturing

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    Spotting Design Conflicts Early

    "As a product design engineer, the correlation roof was the highlight. I can now spot design conflicts early instead of discovering them in prototypes. The one-day format was intense but very hands-on and worth it."

    Andrea Reyes

    Product Design Engineer

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    A Strong Addition to Six Sigma

    "I took this to strengthen my Six Sigma work, and QFD fits neatly into the Define and Measure phases. The affinity diagram and Kano model sections were practical and easy to apply to our improvement projects."

    Joshua Ramos

    Process Improvement Engineer

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    Real Alignment Across the Team

    "We ran this as an onsite session for our new product introduction team. Building a House of Quality on one of our own products created immediate alignment between design, quality and manufacturing. Coordination and delivery were excellent."

    Katrina Lim

    Learning and Development Manager, Semiconductor Sector

    0/0

    Fewer Late Changes, Better Design Quality

    "Invensis Learning tailored the training to our automotive components context. Our engineers now use QFD to link customer and regulatory requirements to measurable targets. It has already reduced late design changes on two programmes."

    Ramon Aquino

    Head of Quality, Automotive Components

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    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

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    We also deliver Quality Function Deployment Training across multiple cities

    Invensis Learning delivers industry-leading Quality Function Deployment training solutions tailored for individuals and organizations.

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    Frequently Asked Questions

    Here's everything you may ask...

    QFD training is a practical, one-day programme that teaches you how to translate the Voice of the Customer into design and engineering decisions using the House of Quality. It covers capturing customer requirements, building and interpreting the House of Quality matrix, and cascading requirements through product, parts, process and production planning.