ITIL® 4 Foundation Certification Training in Bucharest

  • Heighten your chances of getting ITIL® 4 Foundation certification with our AXELOS® (PeopleCert) accredited 2-day training in Bucharest
  • Learn the way to master the skills to drive successful IT service delivery
  • Delve into the latest ITIL framework, gaining a solid understanding of essential concepts and practices
  • Prepare for the ITIL 4 Foundation Certification with our blended learning approach in Bucharest
  • Attain 16 PDUs/SEUs/CPDs post-completion of the training
  • Elevate your career prospects with the ITIL 4 Foundation certification

Accelerate your career in IT service management in Bucharest! Enroll now in our ITIL 4 Foundation certification training and embark on the path to success.

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ITIL 4 Foundation Certification Training Course Overview in Bucharest

ITIL is a widely recognized certification that empowers professionals with the knowledge and skills to deliver high-value projects. Therefore, the demand for individuals with ITIL certification is currently at its peak in Bucharest. Invensis Learning's ITIL 4 Foundation certification training is designed to provide professionals with a comprehensive understanding of the Information Technology Infrastructure Library (ITIL) framework.

The 2-day ITIL 4 Foundation training in Bucharest introduces a comprehensive operating model for the creation, delivery, and continuous improvement of technology-enabled products a more

Service Management Basics
Gain fundamental knowledge about service management principles and concepts
ITIL Adoption
Understand how organizations can effectively adopt and implement ITIL practices for improved service management
Four Dimensions of Service Management
Explore the four critical aspects—organizations and people, information and technology, partners and suppliers, and value streams and processes—integral to successful service management
ITIL Value System
Learn the purpose and components of the ITIL service value system for optimizing overall service delivery
Service Value Chain
Understand the interconnected activities within the service value chain and their role in delivering value to customers
15 ITIL Practices
Grasp the purpose and key terms associated with 15 essential ITIL practices for effective service management

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With ITIL 4 Foundation Training in Bucharest, you will acquire diverse skills critical for effective IT service management. This prepares you for the certification exam and success in managing IT services and contributing to organizational excellence. Here are the dynamic skill sets that propel your ITSM career forward:

IT Service Management
Process Improvement
Service Design
Service Delivery
Service Strategy
Stakeholder Management
Leadership and communication
Strong Knowledge of AI and Analytics

Key Highlights of ITIL 4 Foundation Certification Training in Bucharest by Invensis Learning

Invensis Learning is an Accredited Training Partner with Axelos (PeopleCert)
Interactive instructor-led ITIL 4 Foundation training
Get 16 PDUs/SEUs/CPDs after completing the training
Certified and accredited instructors
Course completion certification from Invensis Learning
Training curriculum as per the latest Syllabus
Retake the training within the next 2 months with the Flexi Pass at no extra charge
Guidance to crack your ITIL 4 Foundation certification exam on 1st Attempt*
Access the 100+ practice questions
Chapter-wise quizzes to help you crack the certification examination
Get free templates and case studies to practice your knowledge


ITIL Survey Insights

According to a survey by AXELOS, the governing body of ITIL®, 87% of respondents said ITIL® was important to their company's performance.


ITIL’s Corporate Dominance

ITIL offers comprehensive, practical, and proven guidelines for developing a service management system, and it is used by 82.5% of Fortune 500 companies.

82.55 billion

ITSM Market Growth

The ITSM software market is on a hot streak! It is valued at USD 82.55 billion in 2024 and is expected to be USD 227.7 billion by 2031.

Training Delivery Options

Live Virtual Instructor-led Training

Experience immersive learning from the comfort of your own space
Direct and real-time interaction with expert instructors online
Access online course materials and resources conveniently
Training accessible across various devices ensuring seamless learning experience
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Corporate Group Training-Onsite

Face to Face in-person training at your physical location
Customized training programs tailored to meet your business objectives
Engaging and interactive workshops that enables superior peer-to-peer learning experience
Receive dedicated guidance from Subject Matter Experts
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The ITIL 4 Foundation exam stands as a gateway to a rewarding career in IT service management (ITSM) in Bucharest. But the path to success requires preparation, dedication, and a strategic approach. This road map exposes you to the knowledge to navigate your journey with confidence.

  • Enroll in ITIL 4 Foundation Training: Enroll for an upcoming ITIL 4 Foundation course through Invensis Learning—a Premier Partner of the AXELOS (PeopleCert)—and attend the 2-day training.

  • Schedule the Exam: Once you have completed ITIL 4 Foundation training, you can schedule your exam online through the DevOps Institute website. The exam is available in English, Brazilian Portuguese, Chinese, Dutch, French, German, Italian, Japanese, Polish and Spanish.

  • Take the Exam: The ITIL 4 Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the more

Module 1: Understand the Key Concepts of Service Management

1.1 The basic key definitions of:
  • Service
  • Utility
  • Warranty
  • Customer
  • User
  • Service management
  • Sponsor
1.2 Describing Key Concepts of Creating Value & Services:
  • Cost
  • Value
  • Organization
  • Outcome
  • Output
  • Risk
  • Utility
  • Warranty
1.3 Describes Key Concepts of Service Relationship:
  • Service offering
  • Service relationship management
  • Service provision
  • Service consumption
2.1 Describe the nature, use, and interaction of the guiding principles

2.2 Explain the use of the guiding principles
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate
3.1 Explain the four dimensions of service management:
  • Organizations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
4.1 Describe the concept of the service value system
5.1 Describe the interconnected nature of the service value chain and how this supports value streams

5.2 Describe the purpose and other important details about each of the value chain activities:
  • Plan
  • Improve
  • Engage
  • design and transition
  • build and obtain
  • deliver and support
6.1 Recall the purpose of the following ITIL practices:
  • Information security management
  • Relationship management
  • Supplier management
  • IT asset management
  • Monitoring and event management
  • Release management
  • Service configuration management
  • Deployment management
  • Continual Improvement
  • Change enablement
  • Incident management
  • Problem management
  • Service request management
  • Service desk
  • Service level management
6.2 Learn about the various ITIL terms:
  • IT asset
  • Event
  • configuration item
  • Change
  • Incident
  • problem
  • known error
7.1 Learn about each of the 7 ITIL practices and how they will fit in the whole service level chain
  • Continual Improvement (including) - continual improvement model
  • Change Enablement
  • Incident Management
  • Problem Management
  • Service Request Management
  • Service Desk
  • Service Level Management

Navigate the journey to the ITIL 4 Foundation Certification Exam with this structured timeline for success

IT Professionals
ITSM Managers
Service Managers
Database Administrators
Software Professionals
Service Process Owners
Existing ITIL Qualification Holders
Individuals starting their journey in Service Management
Individuals working in the areas of IT (Digital, Product, Development)

There are no prerequisites to taking up the ITIL 4 Foundation training in Bucharest. A basic knowledge of service management concepts will be helpful to clear the ITIL 4 Foundation exam.

    Exam TypeMultiple choice questions
    No of Questions40 questions
    Exam Duration60 minutes
    Passing Score65% (26/40 marks required)
    TypeClosed book
    2 mock tests
    Examination voucher
    50+ chapters and quizzes
    ITIL Foundation courseware from Axelos (PeopleCert)
    Training Options

    Organize Corporate Group ITIL 4 Foundation Training in Bucharest for your Teams

    Invensis learning provides In person and live virtual instructor-led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards.
    • Experienced & Industry Specific Trainers
    • 24x7 Support
    • Deliver Sessions across continents via In Person/ Virtual Instructor-Led Training
    • Customized Trainings
    Request for Corporate Group Training

    Know About Your ITIL 4 Foundation Certification

    Our ITIL 4 Foundation Certification Training by seasoned trainers equips professionals with essential DevOps skills through the comprehensive syllabus. We prepare individuals to pass the ITIL 4 Foundation exam and earn a globally recognized certification, enhancing career opportunities.

    What is ITIL 4 Foundation Certification?

    The ITIL 4 Foundation Certification is an introductory IT Service Management (ITSM) credential that equips individuals with fundamental knowledge of the latest ITIL framework, ITIL 4. This certification emphasizes the strategic importance of ITSM in delivering high-quality IT services that align with an organization's goals and customer needs.

    ITIL 4 Foundation Certification is an industry-recognized credential that equips you with the latest best practices to design, deliver, and improve IT services in Bucharest. Boost your marketability, increase earning potential, and gain a competitive edge by demonstrating your understanding of aligning IT with business needs, optimizing processes, and enhancing customer satisfaction in Bucharest.

    The training typically involves instructor-led sessions in Bucharest covering fundamental ITSM concepts, terminologies, and processes within the ITIL framework. It often includes interactive elements, case studies, and assessments.

    Yes, Invensis Learning is accredited with AXELOS (PeopleCert) is globally recognized and widely adopted to offer ITIL 4 Foundation certification, making it a valuable asset for IT professionals across various industries and regions.

    The ITIL 4 Foundation certification is valid for three years.

    FAQs on ITIL 4 Foundation in Bucharest

    How long is the ITIL 4 Foundation training in Bucharest?

    Invensis Learning, an accredited partner of AXELOS (PeopleCert), offers a 2-day instructor-led course that provides a complete operational model for developing, delivering, and improving technology-enabled services.

    The duration of the exam typically lasts around 60 minutes in Bucharest.

    Yes, the ITIL 4 Foundation Certification can pave the way for career progression, leading to roles with higher responsibilities such as IT Service Manager, IT Operations Manager, or ITIL Process Owner.

    The ITIL 4 Foundation Certification is valued across various industries, including IT, finance, healthcare, and telecommunications, where effective service management is crucial for organizational success.

    The certification enhances career prospects by validating a professional's understanding of ITSM principles, making them valuable contributors to organizations adopting ITIL practices and frameworks.

    The ITIL 4 Foundation Certification in Bucharest opens doors to various roles in IT Service Management (ITSM) and related fields, including IT Service Desk Analyst, IT Support Specialist, and Service Delivery Manager positions.

    It is recommended to take the exam shortly after completing training while the information is new. However, candidates should assess their readiness and choose a time that aligns with their level of preparation.

    Read each question carefully, manage your time effectively, eliminate obviously wrong answers, and don't be afraid to guess if unsure.

    The Passing scores of ITIL 4 Foundation are generally set at around 65%.

    The ITIL 4 Foundation exam is as follows:

    • Exam Type: Multiple choice questions
    • No of Questions: 40 questions
    • Exam Duration: 60 minutes
    • Passing Score: 65% (26/40 marks required)
    • Type: Closed book

    There are no prerequisites to take up the ITIL 4 Foundation training, although having basic knowledge of Service Management concepts will be helpful.

    You can retake the exam if you don't pass the first attempt in Bucharest. It's advisable to review the areas where improvement is needed and engage in additional preparation before attempting the exam again.

    Effective preparation involves a thorough review of ITIL 4 principles, regular practice with sample questions, and understanding the structure of the exam to manage time efficiently during the actual test.

    While formal training is recommended, individuals can also prepare for the exam through self-study using ITIL 4 Foundation study guides and official documentation.

    The duration varies based on individual learning preferences and prior knowledge. Typically, candidates spend several weeks engaging in focused study and practice sessions.

    Exam preparation ensures candidates are adequately prepared for the certification exam by reviewing key concepts, practicing sample questions, and reinforcing their understanding of ITIL 4 principles.

    Yes, the training is designed for beginners and is an entry-level qualification, making it accessible for individuals with limited prior experience in IT Service Management.

    • IT professionals
    • ITSM managers
    • Service managers
    • Database administrators
    • Software professionals
    • Service process owners
    • Service management professionals

    After completing your ITIL 4 Foundation training in Bucharest, you will gain a fundamental understanding of the following:

    • Key concepts and guiding principles of the ITIL 4 framework
    • Service Value System and the four dimensions of Service Management
    • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
    • ITIL management practices and more

    Employers value skills gained through the certification, such as a solid understanding of service management principles, problem-solving capabilities, and the ability to contribute to the optimization of IT services.

    General FAQs

    What are the modes of training provided by Invensis Learning?

    Invensis Learning provides 5 different modes of training in the form of:

    • Instructor-led live online (virtual) training
    • Instructor-led classroom training
    • On-site group training
    • Focused 1-to-1 training
    • Self-paced E-learning

    You can enroll for training by following below mentioned points:

    • Select a course
    • Select a schedule of your choice
    • Select the mode of your training
    • Click on “Enrol Now” button
    • Fill the necessary details to make the payment
    • Get all the course materials to prepare for the training
    • Join the training on the scheduled date

    Yes, you can opt for a customized schedule which is not there on the website. But getting custom schedules will depend on few criteria mentioned below:

    • Focused 1-to-1 training can be customized as per your choice
    • Group training of more than 5 participants can be customized
    • On-site training can be customized as per clients’ requirement

    Please check the website regularly to check for new offers and discounts happening throughout the year. You can also get in touch with one of our training consultants through chat to check if any discounts are available.
    For all the certification training courses, you will receive their official certificate. Upon completion of the certification exam, the results will be immediately announced. If a participant has cleared the exam, your digital certificate will be made available immediately. But, if you require a hard copy of the certificate, you may incur additional cost and it will be delivered to your address in 2-3 weeks of time.

    Once you enroll for training from Invensis Learning, you will receive:

    • A copy of course material
    • Study guide Prepared by SMEs
    • Practice Tests
    • Retrospective session
    • Access to free resources
    • Complimentary additional training session
    • PDUs for relevant courses
    • Course completion certificate/Official certificate

    Please check out our refund policy page to know more if you cancel your enrollment.

    No, English is the preferred language for the mode of training delivery. Any language other than English will have to be custom request which will be fulfilled at additional cost and availability of a native language trainer.
    If you would like to know more about a course, you can mail us at or call us at (+91 96202-00784) or chat with our training consultant to get your query resolved.

    We also deliver ITIL 4 Foundation Training across multiple cities in

    Initiate Your Journey with These Essential Resources

    The ITIL 4 Big Picture: Connecting Key Concepts

    Watch Now

    Three Tips for Passing ITIL 4 Foundation

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    The ITIL® Maturity Model

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    Request for Training

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