Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Entry into Multi-Supplier Governance

    SIAM Foundation Certification Training in Romania prepares IT professionals to coordinate and govern multiple service providers in complex, multi-supplier environments. The EXIN SIAM Foundation (SIAM-F) is the entry-level credential in the EXIN SIAM scheme, awarded by EXIN and aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism. It validates your understanding of SIAM concepts, principles, roles, processes and governance. Romania's outsourcing and global capability centre hubs in Bucharest, Cluj-Napoca, Timisoara and Iasi run services for global clients through many suppliers at once, so professionals who can integrate those providers into one accountable, end-to-end service are increasingly valued here. SIAM gives you that governance language, whether you work in IT services, banking, telecommunications or the public sector. The credential has no formal prerequisites and suits ITSM practitioners, service and delivery managers, supplier and procurement specialists, and ITIL holders. The exam is a 40-question, closed-book paper sat in 60 minutes, with a 65% pass mark, and the certification is valid for life. Start your SIAM journey with Invensis Learning and move from study to certified with a clear, supported path.

    Invensis Learning is an EXIN Accredited Training Provider in Romania, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Multi-Supplier Governance

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Romania, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    SIAM Foundation Certification Eligibility in RomaniaDo You Qualify for the SIAM Foundation Exam?

    What You Gain by Becoming SIAM CertifiedCareer Value and Team Impact

    SIAM Foundation Exam Format in RomaniaWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    SIAM Foundation Certification Cost in Romania

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    ITSM Careers and Pay in RomaniaRoles, Demand and Earning Outlook

    SIAM Foundation gives Romanian IT professionals the governance vocabulary that multi-supplier employers increasingly look for. With more than 200,000 IT professionals and a dense base of outsourcing and global capability centres, Romania delivers services through many providers at once, and integrators who can coordinate them are sought after. Roles run from IT Service Manager and Service Delivery Manager to Service Integration Manager and Head of IT Service Management, and here is what the market is showing right now.

    Why SIAM Skills Are in Demand Across Romania

    SIAM Foundation is more than a credential. It is the governance skill Romania's multi-supplier employers are hiring for. Join IT professionals who own end-to-end service across providers. Start your journey today.

    Your Romania Career Transformation

    Your Career Before and After SIAM Foundation

    The Shift This Credential Delivers

    Romania's IT services market is growing with cloud adoption, nearshore delivery and multi-supplier operating models, and employers increasingly separate professionals who can integrate services from those who cannot. Here is which side of that line you want to be on.

    Sources: SalaryExpert, Glassdoor, PayScale (Romania) 2026.

    How to Get SIAM Foundation Certified in RomaniaStep-by-Step Certification Process

    The SIAM Foundation certification path in Romania is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

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    The SIAM Skills You Will MasterConcepts, Roles and Cross-Provider Processes

    This training builds the knowledge tested across the seven topic areas of the EXIN SIAM Foundation examination specification. By the end, you can explain SIAM structures, roles and processes and describe how to integrate multiple providers into one accountable service.

    Understand SIAM and the Service Integrator Model

    Learn what you will gain first: a clear grasp of Service Integration and Management, the SIAM ecosystem of customer, service integrator and providers, the three-layer model, and the principles and benefits that underpin multi-supplier service delivery.

    Plan a SIAM Implementation Roadmap

    Work through the four-stage SIAM journey of Discovery and Strategy, Plan and Build, Implement, and Run and Improve, and compare the internal, external, hybrid and lead-supplier service integrator sourcing options.

    Map SIAM Roles and Governance Structures

    Understand the roles across all three layers, from the SIAM Manager, Service Owner and Supplier Relationship Manager to customer and provider roles, plus the governance boards, escalation paths and decision rights that hold the ecosystem together.

    Apply Core SIAM Management Practices

    Build capability in the practices a service integrator relies on, including collaboration, tooling and data integration, end-to-end performance management, supplier management and governance and assurance across providers.

    Integrate ITSM Processes Across Providers

    See how incident, problem, change, release, request and service level management are coordinated across multiple suppliers so that end-to-end services stay coherent and accountable, the most heavily weighted area of the exam.

    Manage SIAM Challenges and Framework Alignment

    Recognise the cultural, governance, tooling and commercial risks of SIAM adoption, and understand how SIAM aligns with ITIL, COBIT, ISO/IEC 20000, Agile, DevOps and Lean.

    Who Should TakeSIAM Certification Training in Romania?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    RON 5680

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in Romania seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    RON 5680

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in RomaniaAccredited, Learner-First ITSM Training

    As a trusted SIAM Foundation training company in Romania, Invensis Learning delivers structured SIAM Foundation training for individual professionals and organisations across Romania who want to build multi-supplier governance capability and prepare for the EXIN exam. As an EXIN Accredited Training Partner, our programmes combine experienced trainers, courseware aligned to the SIAM Body of Knowledge, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your service management and supplier teams, you get a professional experience built around practical understanding, real-world application and exam readiness.

    • EXIN Accredited Training Partner delivering SIAM Foundation to the official specification
    • Experienced, accredited trainers with real IT service management and SIAM experience
    • Flexible formats: online (live virtual) instructor-led, classroom and corporate group training
    • Structured courseware aligned to the SIAM Body of Knowledge and EXIN exam specification
    • Practice questions and mock assessments mapped to the 40-question SIAM Foundation exam
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Dedicated learner support before, during and after your training
    • Trusted by professionals and organisations across Romania and worldwide

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    Accredited Trainers Globally

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    Rated by Learners Worldwide

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    Years of Training Excellence

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in RomaniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in Romania

    Radisson Blu, 63-81, Calea Victoriei, Amzei, Piața Romană, Cișmigiu, Sector 1, Bucharest, 010065, Romania

    SIAM Foundation Training Location in Romania

    JW Marriott Bucharest Grand Hotel, Romania

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    SIAM Training for Romanian TeamsStrengthen Service Integration

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    • Suitable for small, medium and large service management and supplier teams
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with practical SIAM and ITSM experience
    • Role-based examples drawn from multi-supplier and GCC environments
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Romania and global locations

    Leading Organisations

    OracleIBMEndavaGenpactSociete Generale GSCOrange

    What Our Learners Say

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    SIAM Concepts Finally Made Sense

    "The training made the SIAM ecosystem finally click for me. Learning the service integrator layer and the three-layer model helped me see my own multi-supplier project differently, and I passed the exam on my first sitting."

    Andrei Popescu

    IT Service Manager

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    The Perfect Complement to ITIL

    "As someone who already holds ITIL, the SIAM Foundation course gave me the missing governance layer for working across several providers. The trainer used real GCC examples that matched my day job in Bucharest."

    Elena Ionescu

    Service Delivery Manager

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    Practical and Exam-Focused

    "Clear, well-structured sessions and plenty of practice questions. The breakdown of the process integration topics helped me focus my revision on the areas that carry the most weight in the exam."

    Mihai Dumitru

    Supplier Manager

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    A Shared Language Across Our Suppliers

    "We enrolled our service integration team and now everyone shares the same SIAM language. Roles, escalation and end-to-end accountability are far clearer across our supplier ecosystem, and coordination has improved noticeably."

    Cristina Radu

    Head of Service Management, IT Services

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    Tailored Group Training That Delivered

    "Invensis Learning delivered a tailored group programme for our banking technology team. The trainer adapted the governance and supplier management content to our environment, and the impact on how we run our providers was immediate."

    Bogdan Stan

    IT Governance Lead, Banking

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    Frequently Asked QuestionsHere's everything you may ask...

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM), covering the key concepts, principles, roles, processes and challenges of managing services across multiple suppliers. It is the entry-level credential in the EXIN SIAM scheme, awarded by EXIN and aligned to the SIAM Body of Knowledge published by Scopism.

    General

    What is the EXIN SIAM Foundation certification?

    The EXIN SIAM Foundation certification validates your knowledge of Service Integration and Management (SIAM), covering the key concepts, principles, roles, processes and challenges of managing services across multiple suppliers. It is the entry-level credential in the EXIN SIAM scheme, awarded by EXIN and aligned to the SIAM Body of Knowledge published by Scopism.

    Is SIAM Foundation worth it for IT professionals in Romania?

    Yes. Romania's outsourcing and global capability centre hubs deliver services through many providers at once, so integrators who can govern them end to end are in demand. Roles such as Service Delivery Manager and Service Integration Manager average around RON 133,000 to 160,000 a year, making the credential a strong career investment.

    Who should take the SIAM Foundation course?

    SIAM Foundation suits IT service management professionals, service and delivery managers, supplier and procurement specialists, service integrator and managed service provider staff, and ITIL holders who work in or with multi-supplier environments. It is also the recommended step before EXIN SIAM Professional.

    Are there any prerequisites for SIAM Foundation?

    No. EXIN SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic ITSM concepts, such as from ITIL Foundation, is beneficial but not required.

    How does SIAM Foundation relate to ITIL?

    SIAM and ITIL are complementary. ITIL provides the service management process framework, while SIAM adds the multi-supplier integration and governance layer on top. Most SIAM practitioners hold ITIL Foundation alongside their SIAM credential, though it is not a formal requirement.

    How long is the SIAM Foundation certification valid?

    The SIAM Foundation certification is valid for life. It does not expire, and there is no renewal, re-examination or continuing education requirement.

    Pricing

    How much does SIAM Foundation training cost in Romania?

    SIAM Foundation training fees in Romania are available on request in RON and vary by format, whether online (live virtual), classroom or corporate group training. The EXIN exam voucher is billed separately and varies by region and channel. Request a quote to see current pricing for your chosen format.

    What is included in the SIAM Foundation course fee?

    The training fee typically includes accredited courseware aligned to the SIAM Body of Knowledge, practice questions and mock assessments, structured exam preparation, and learner support. Whether the EXIN exam voucher is bundled depends on the package you choose.

    Is the EXIN exam fee included in the training price?

    It depends on the package. EXIN sets exam pricing by region and purchasing channel, and it can be bundled with training or purchased separately. Confirm what your package includes when you enrol, or ask a learning advisor for a tailored quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for ITSM, supplier and service integration teams. Contact us for a tailored group quote.

    What payment methods are available?

    We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the SIAM Foundation exam?

    The exam is a closed-book paper of 40 single-answer multiple-choice questions, based on the EXIN SIAM Foundation examination specification and the SIAM Body of Knowledge. It is taken online with EXIN proctoring or at an accredited test location.

    How many questions are on the exam and how long is it?

    The SIAM Foundation exam has 40 questions and a time limit of 60 minutes (one hour).

    What is the passing score for SIAM Foundation?

    You need 65% to pass, which means answering at least 26 of the 40 questions correctly.

    What topic areas does the SIAM Foundation exam cover?

    The exam covers seven topic areas: Introduction to Service Integration and Management, the SIAM Implementation Roadmap, SIAM Roles and Responsibilities, SIAM Practices, Processes to Support SIAM, SIAM Challenges and Risks, and SIAM and Other Practices.

    Where can I take the SIAM Foundation exam?

    You can sit the exam online through EXIN's online proctored system or at an EXIN accredited test location. It is usually arranged through an accredited training partner as part of your training package.

    What happens if I do not pass the first time?

    You can re-sit the EXIN SIAM Foundation exam; the current re-sit policy and any fee are confirmed by EXIN. Our training includes practice questions and mock assessments so you go in well prepared, and our team can guide you on rebooking if needed.

    Course Content

    What will I learn in the SIAM Foundation course?

    You will learn SIAM concepts and the service integrator model, the implementation roadmap and sourcing options, roles and governance structures, SIAM practices, how ITSM processes are integrated across providers, common challenges and risks, and how SIAM aligns with ITIL, COBIT, ISO/IEC 20000, Agile, DevOps and Lean.

    Can a beginner take this course?

    Yes. SIAM Foundation has no prerequisites and is designed as an entry-level credential. A basic understanding of IT service management concepts helps, but the training builds the knowledge you need from the ground up.

    How long is the SIAM Foundation training?

    The training programme runs for 16 hours, typically delivered over two days. It serves as preparation for the exam and as a practical foundation in SIAM.

    Is the course aligned to the current SIAM standard?

    Yes. The courseware is aligned to the EXIN SIAM Foundation examination specification and the SIAM Body of Knowledge published by Scopism, so you study the current, authoritative SIAM framework.

    What learning materials and practice are provided?

    You receive accredited courseware, practice questions and mock assessments mapped to the exam, plus real-world case discussions from multi-supplier environments. A course completion certificate is provided once you meet the requirements.

    Enrollment

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you would like help choosing.

    What training formats are available in Romania?

    We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and location in Romania.

    How soon can I start?

    We run regular batches for individuals and can schedule dedicated corporate sessions to suit your team. See our upcoming schedules or speak with an advisor to find the next available date.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch. Contact our support team to arrange this before your session begins.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.