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Master modern digital product and service management with instructor-led ITIL 5 training built for professionals and teams across Romania. Learn the ITIL Value System, the seven guiding principles and value stream management, then sit the AXELOS (PeopleCert) exam with confidence. It is a globally recognised, entry-level credential trusted by Romania's IT services, nearshore delivery and shared-services employers. As a trusted ITIL Version 5 Foundation training company, Invensis Learning combines accredited trainers with full exam support.
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16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Romania, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Value for You and Your Team
For Individuals
ITIL 5 Foundation training helps you understand how modern organisations create and deliver value through digital products and services. It suits IT support staff, service desk analysts, developers, product owners and business professionals who want the current-edition ITIL credential. Whether you are new to service management or updating knowledge from an earlier ITIL version, the programme builds practical, current-edition understanding you can use straight away in Romania's IT services and shared-services organisations.
If you want a recognised, digital-era service management credential that employers ask for, ITIL 5-F is a clear first step. You gain the ITIL Value System, the guiding principles, the four dimensions and structured exam preparation with Invensis Learning.
For Organizations
ITIL 5 Foundation group training helps organisations create a shared service management language across support, operations and delivery teams. The training can be delivered for IT departments, shared-services centres or blended business and technology groups. For organisations scaling nearshore delivery or maturing their service desks, the programme provides a consistent, current-edition approach to managing digital products and services.
If inconsistent practices are causing rework and value leakage, ITIL 5 Foundation gives your teams a common framework for value co-creation, continual improvement and value stream management, delivered flexibly around your schedule.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Sectors and Earning Potential
ITIL 5 Foundation is a recognised marker of modern service management skill across Romania, valued by IT services, nearshore delivery, shared-services, BFSI and telecom employers that run digital products and services at scale. As multinationals grow their delivery centres and public-sector digitalisation accelerates, professionals who understand the current ITIL framework are in demand. Roles range from Service Desk Analyst to Incident, Change and Service Delivery Manager, and here is what the market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Romania : Salary Insights and Trends
Hiring Companies in Romania
Glassdoor · Paylab (Romania) 2026
Source: Genpact · Wipro · Accenture · Atos
ITIL 5 Foundation is more than a credential. It is a shared language for modern service management. Join professionals in Romania who align IT services to business value and deliver with consistency. Start your journey today.
Your Romania Career TransformationRomania's IT services and shared-services market is expanding with nearshore delivery and digital transformation, and employers increasingly separate professionals who know the current ITIL framework from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, Paylab (Romania) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Romania is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Capabilities Aligned to the Nine Topic Areas
The ITIL 5 Foundation programme covers all nine topic areas of the official AXELOS (PeopleCert) syllabus. By the end, you can explain modern service management, apply the guiding principles, and see how organisations create and improve value through digital products and services.
What you will learn in ITIL 5 Foundation starts here: the core concepts of digital products and services, how value is created in digital environments, and how the product and service lifecycle sustains that value over time.
Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.
Work holistically across organisations and people, value streams and processes, information and technology, and partners and suppliers, and account for the external PESTLE factors that shape them.
Learn how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability across discovery, design, build, operation, delivery and support.
Identify, map and manage value streams to improve flow and visibility, and use the continual improvement model and ITIL management practices to keep raising performance.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
RON 5810
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For Your ITIL 5 Foundation Training in Romania?
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Romania. As a PeopleCert Accredited Training Organization, we combine accredited trainers, current-edition courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional experience built around practical understanding, real-world application and exam readiness. As a trusted ITIL Version 5 Foundation training company in Romania, we support you at every stage from enrolment to certification.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Romania
Radisson Blu, 63-81, Calea Victoriei, Amzei, Piața Romană, Cișmigiu, Sector 1, Bucharest, 010065, Romania
ITIL Version 5 Foundation Training Location in Romania
JW Marriott Bucharest Grand Hotel, Romania
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"The instructor was exceptionally clear in their explanations and patiently repeated any concepts I struggled to understand, ensuring a smooth learning experience. I highly recommend Invensis for their outstanding teaching approach and commitment to student success"
"Shatish Course pace, explanation, examples were great. Learned new terminologies, he is a great lecturer."
"This training was very much helpful for completing my current job profession. "
"Interactive training, hands-on knowledge and great use of visual tools!"
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"Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"Invensis provided excellent support in helping me activate my benefits. The process was quick, smooth, and very professional. Thank you for the great "
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Romania to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.