Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL Version 5 Foundation Certification Training?Your Entry into Modern Service Management

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Romania, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in RomaniaDo You Qualify for the ITIL V5 Foundation Exam?

    What You Gain from ITIL 5 FoundationValue for You and Your Team

    ITIL V5 Foundation Exam Format in RomaniaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Certification Cost in Romania

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    What ITIL 5 Opens up in RomaniaRoles, Sectors and Earning Potential

    ITIL 5 Foundation is a recognised marker of modern service management skill across Romania, valued by IT services, nearshore delivery, shared-services, BFSI and telecom employers that run digital products and services at scale. As multinationals grow their delivery centres and public-sector digitalisation accelerates, professionals who understand the current ITIL framework are in demand. Roles range from Service Desk Analyst to Incident, Change and Service Delivery Manager, and here is what the market is telling us right now.

    Why ITIL 5 Skills Are in Demand Across Romania

    ITIL 5 Foundation is more than a credential. It is a shared language for modern service management. Join professionals in Romania who align IT services to business value and deliver with consistency. Start your journey today.

    Your Romania Career Transformation

    Your Standing Before and After ITIL 5,

    And Where ITIL 5 Certification Takes You

    Romania's IT services and shared-services market is expanding with nearshore delivery and digital transformation, and employers increasingly separate professionals who know the current ITIL framework from those who do not. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, Paylab (Romania) 2026.

    How to Get ITIL V5 Foundation Certified in RomaniaStep-by-Step Certification Process

    The ITIL V5 Foundation certification path in Romania is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build in ITIL 5 FoundationCapabilities Aligned to the Nine Topic Areas

    The ITIL 5 Foundation programme covers all nine topic areas of the official AXELOS (PeopleCert) syllabus. By the end, you can explain modern service management, apply the guiding principles, and see how organisations create and improve value through digital products and services.

    Digital Product and Service Management

    What you will learn in ITIL 5 Foundation starts here: the core concepts of digital products and services, how value is created in digital environments, and how the product and service lifecycle sustains that value over time.

    The ITIL Value System

    Understand how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value.

    The Seven Guiding Principles

    Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

    The Four Dimensions

    Work holistically across organisations and people, value streams and processes, information and technology, and partners and suppliers, and account for the external PESTLE factors that shape them.

    Value Co-Creation and the Lifecycle

    Learn how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability across discovery, design, build, operation, delivery and support.

    Value Streams and Continual Improvement

    Identify, map and manage value streams to improve flow and visibility, and use the continual improvement model and ITIL management practices to keep raising performance.

    Who Should TakeITIL V5 Foundation Certification Training in Romania?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    RON 5810

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Your ITIL 5 Foundation Training in Romania?

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Romania. As a PeopleCert Accredited Training Organization, we combine accredited trainers, current-edition courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional experience built around practical understanding, real-world application and exam readiness. As a trusted ITIL Version 5 Foundation training company in Romania, we support you at every stage from enrolment to certification.

    • PeopleCert-accredited trainers with real ITSM delivery experience
    • Course materials aligned to the official ITIL 5 Foundation syllabus
    • Flexible formats: live online (virtual), classroom and corporate group training
    • Mock exams and practice questions mapped to the 40-question format
    • First-attempt guidance and exam voucher support
    • ISO 9001 and ISO 27001 certified training operations
    • Dedicated learner support before, during and after training
    • Global delivery with local support for teams across Romania

    5000+

    Accredited Trainers Globally

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    Rated by Learners Worldwide

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    Corporate Clients

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    Years of Training Excellence

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in RomaniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Romania

    Radisson Blu, 63-81, Calea Victoriei, Amzei, Piața Romană, Cișmigiu, Sector 1, Bucharest, 010065, Romania

    ITIL Version 5 Foundation Training Location in Romania

    JW Marriott Bucharest Grand Hotel, Romania

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    Corporate ITIL 5 Training in RomaniaUpskill Your Service Teams

    • Suitable for small, medium and large service management teams
    • Customised schedules aligned to your team availability
    • Delivery through onsite, live virtual or hybrid formats
    • PeopleCert-accredited trainers with industry-relevant examples
    • Role-based scenarios for support, operations and delivery teams
    • Dedicated coordination and learner support for group training
    • Scalable delivery for teams across Romania and global locations

    Trusted by Leading Organisations

    EndavaUiPathBitdefenderEMAGGenpactOracle

    What Our Learners Say

    Passed First Time and Applying It at Work

    "The trainer explained the ITIL Value System and guiding principles clearly, and the mock exams matched the real 40-question format. I passed on my first attempt and now use the framework in my daily service desk work."

    Andrei Popescu

    IT Support Team Lead

    0/0

    A Confident Career Switch into ITSM

    "I moved into IT service management from a business role, and ITIL 5 Foundation gave me the vocabulary and structure I needed. The sessions were practical and the exam prep was well organised."

    Elena Ionescu

    Service Desk Analyst

    0/0

    Practical and up to Date

    "Strong, current-edition content on the four dimensions and value streams. Understanding continual improvement has already helped me tighten how we handle incidents and changes."

    Mihai Georgescu

    Incident Manager

    0/0

    A Shared Framework Across the Team

    "We trained a shared-services team with Invensis Learning and now everyone speaks the same service management language. Delivery was flexible around our shifts and the trainer tailored examples to our environment."

    Cristina Dumitrescu

    L&D Manager, IT Services

    0/0

    Consistent Practices, Measurable Impact

    "Standardising our service desk on ITIL 5 reduced rework and improved how we prioritise. The corporate programme was well coordinated and the outcomes were visible within weeks."

    Radu Stanescu

    IT Operations Director, Banking

    0/0



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    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.