Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the VeriSM Foundation Certification?Modern Service Management for Romania

    The VeriSM Foundation (VeriSM-F) certification validates your understanding of VeriSM, a service management approach built for the digital age. VeriSM Foundation certification training in Romania prepares IT and business professionals to define a flexible, context-driven service management approach instead of following a single prescriptive framework. Governed by EXIN and based on the EXIN VeriSM Foundation Examination Specification, the course covers the VeriSM model, the management mesh, service culture and how to blend practices such as ITIL, Agile, DevOps and Lean. Across Romania's IT services, GCC and outsourcing hubs in Bucharest and Cluj-Napoca, this integrating skill is increasingly valued. Open to all with no prerequisites, VeriSM-F is a practical entry point into modern digital service management. Prepare for the 40-question EXIN exam and start your VeriSM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in Romania, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What Is the VeriSM Foundation Certification?Modern Service Management for Romania

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in Romania, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in RomaniaDo You Qualify for the VeriSM™ Foundation Exam?

    What You Gain from VeriSM FoundationSkills Employers Actually Want

    VeriSM Foundation Exam Format in RomaniaWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in Romania

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where VeriSM Foundation Takes Your Career in RomaniaRoles, Demand and Pay

    VeriSM Foundation is gaining traction across Romania's IT services, GCC and outsourcing sector, where teams run several service management frameworks at once. As Bucharest and Cluj-Napoca mature into digital delivery and R&D hubs, employers value professionals who can integrate ITIL, Agile and DevOps into one flexible approach. The credential supports roles from service desk analyst to service delivery and IT operations manager, and here is what the market is telling us right now.

    Why Modern Service Management Skills Are in Demand in Romania

    VeriSM Foundation gives you a modern, flexible approach to service management that Romanian employers are looking for. Start your journey today.

    Your Romania Career Transformation

    From Where You Are to Where VeriSM Takes You

    Your Romanian Service Management Upgrade

    Romania's IT services, GCC and outsourcing sector is expanding, and employers increasingly separate professionals who can lead modern, flexible service management from those tied to a single framework. Here is which side of that line you want to be on.

    Sources: SalaryExpert, PayScale, Glassdoor (Romania) 2026.

    How to Get VeriSM Foundation Certified in RomaniaStep-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognized service management credential.

    Step 1: Enroll in VeriSM Foundation Training

    Enroll for an upcoming Online VeriSM Foundation course through Invensis Learning , an Accredited Partner of EXIN , and attend the 2-day training.

    Step 2: Schedule the Exam

    Once you have completed the Online VeriSM Certification Training Course, you can schedule your exam online through the EXIN website. The exam is available in English, Portuguese, Chinese, Dutch, German, and Japanese.

    Step 3: Take the Exam

    The VeriSM Foundation exam is a multiple-choice exam that consists of 40 questions. You have 60 minutes to complete the exam. The exam is closed-book, which means you cannot use any resources to help answer the questions.

    Step 4: Qualify the Exam

    To pass the exam, you must score 65% or higher. You will receive your results immediately after you complete the exam.

    Step 5: Get Certified

    Once you have passed the exam, you will be awarded the Online VeriSM Foundation certification.

    Step 6: Maintain Your Certification

    Uphold the value of your VeriSM Foundation certification by engaging in continuous learning and acquiring Professional Development Units (PDUs).

    Module 1: The Service Organization

    • Organizational context
    • Organizational governance
    • Digital transformation

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organizational Structure

    • Organization structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculumof the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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    The Capabilities You Will GainModern Service Management, Applied

    This VeriSM Foundation course teaches you to define and run a modern, flexible service management approach. By the end, you can apply the VeriSM model, build a service culture, and blend frameworks such as ITIL, Agile and DevOps through the management mesh, ready for the 40-question EXIN exam.

    The Service Organisation

    Understand what a service is, how value is co-created, and why digital transformation demands a service-centric rather than technology-centric mindset.

    Building a Service Culture

    Learn how consumer-centric values, behaviours and ethics shape effective, outcome-focused service delivery in a modern organisation.

    The VeriSM Model and Management Mesh

    Apply the VeriSM model - governance, service management principles and the management mesh - to define a service approach that fits your organisation's context.

    Integrating Progressive Practices

    Combine ITIL, Agile, DevOps, Lean and SIAM within the management mesh, choosing the right practice for the right situation instead of one prescriptive framework.

    Innovative Technologies in Service

    Use cloud, AI, automation, IoT and analytics as resources in the mesh to strengthen modern, digital service delivery.

    Getting Started with VeriSM

    Assess service management maturity, define your first management mesh, and drive continuous improvement without discarding your existing frameworks.

    Who Should TakeVeriSM Foundation Certification Training in Romania?

    Service Managers

    IT Architects

    Service Desk Manager

    Project Managers

    Process Owners

    Process Managers

    IT Manager

    Business Analysts

    Quality Managers

    Who Can Take This Certification Training

    VeriSM Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    RON 5680

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    VeriSM™ Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen service management capabilities, standardize operational practices, and support workforce development through customized team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Romania seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    RON 5680

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for VeriSM Foundation in RomaniaAccredited, Expert-Led Training

    As a trusted VeriSM Foundation training company in Romania, Invensis Learning delivers expert-led training for professionals and organisations across Romania who want a modern, flexible approach to service management. With globally certified trainers and structured, practical courseware, we help you understand the VeriSM model and prepare with confidence for the EXIN exam. Whether you enrol as an individual or arrange corporate training for your team, our ISO-certified processes and experienced ITSM trainers make your learning experience secure, consistent and results-focused.

    • Training aligned to the EXIN VeriSM Foundation Examination Specification
    • Experienced, globally certified trainers with real IT service management expertise
    • Flexible live online and classroom formats to fit your schedule
    • Structured courseware, practice questions and exam preparation support
    • ISO 9001:2015 and ISO 27001:2022 certified training and information security
    • Dedicated learner support before, during and after training
    • Corporate and group training delivered across Romania and worldwide
    • Trusted by professionals and organisations across 100+ countries

    500+

    Corporate Clients

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in RomaniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Romania

    Radisson Blu, 63-81, Calea Victoriei, Amzei, Piața Romană, Cișmigiu, Sector 1, Bucharest, 010065, Romania

    VeriSM Foundation Training Location in Romania

    JW Marriott Bucharest Grand Hotel, Romania

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    Corporate VeriSM Foundation Training in RomaniaUpskill Teams

    • Customised VeriSM Foundation training for IT and business teams
    • Flexible onsite, live virtual, hybrid or blended delivery
    • Schedules aligned to your team's availability across Romania
    • Experienced trainers with real service management expertise
    • Role-based examples for stronger workplace application
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across Romania and worldwide

    Leading Organisations

    EndavaStefaniniGenpactUiPathOrangeBitdefender

    What Our Learners Say

    The Frameworks Finally Clicked

    "The VeriSM Foundation course finally connected the frameworks I use every day. I now understand how ITIL, Agile and DevOps fit together through the management mesh, and I passed the EXIN exam on my first try."

    Andrei Popescu

    IT Service Desk Team Lead

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    Practical and Eye-Opening

    "Clear, practical training with a trainer who really knew service management. The consumer-centric focus changed how I think about our internal services and how we measure value."

    Elena Ionescu

    Service Delivery Coordinator

    0/0

    Accessible for Beginners

    "As someone from a non-ITIL background, I found VeriSM Foundation very accessible. The practice questions made the exam feel familiar, and I could apply the ideas at work straight away."

    Mihai Dumitrescu

    IT Operations Analyst

    0/0

    A Shared Language for the Team

    "We trained a mixed IT and business team. VeriSM gave everyone a shared language for modern service management, and the corporate delivery was well organised and tailored to our context."

    Cristina Radu

    L&D Manager, IT Services

    0/0

    Standardised Our Service Approach

    "Rolling out VeriSM Foundation across our delivery centre helped us standardise how teams approach service. The training was practical, flexible and immediately useful for our GCC."

    Bogdan Georgescu

    Head of Service Management, GCC

    0/0



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    We also deliver VeriSM™ Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading VeriSM™ Foundation training solutions tailored for individuals and organizations.

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    Frequently Asked QuestionsHere's everything you may ask...

    VeriSM Foundation is EXIN's entry-level credential in modern, digital service management. It covers the VeriSM model, the management mesh and how organisations define their own flexible service management approach by combining practices such as ITIL, Agile and DevOps.

    General

    What is the VeriSM Foundation certification?

    VeriSM Foundation is EXIN's entry-level credential in modern, digital service management. It covers the VeriSM model, the management mesh and how organisations define their own flexible service management approach by combining practices such as ITIL, Agile and DevOps.

    Who should take VeriSM Foundation training in Romania?

    VeriSM Foundation suits IT and business professionals across Romania's IT services, GCC and outsourcing sector who want a modern, framework-agnostic view of service management. It fits service desk, operations, delivery and non-IT staff alike.

    Is the VeriSM Foundation certification worth it?

    Yes. VeriSM Foundation gives you a globally recognised EXIN credential and a modern approach to service management that Romanian employers increasingly value, opening roles from service desk analyst to service delivery manager. Talk to a learning advisor to see if it fits your goals.

    Are there any prerequisites for VeriSM Foundation?

    No. VeriSM Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior IT service management knowledge. It is the entry point to the EXIN VeriSM certification scheme.

    How does VeriSM differ from ITIL?

    ITIL is a prescriptive framework, while VeriSM is a flexible approach that treats ITIL as one of many practices in the management mesh. VeriSM helps you combine ITIL, Agile, DevOps, Lean and SIAM for your context, so the two are complementary.

    How long is the VeriSM Foundation certification valid?

    VeriSM Foundation certification is valid for lifetime. It does not expire and needs no renewal, re-examination or continuing education.

    Pricing

    How much does VeriSM Foundation training cost in Romania?

    VeriSM Foundation training fees vary by format and provider and are available on request. The EXIN exam is usually bundled with accredited training. Contact us for a tailored quote for classroom or live online training in Romania.

    What is included in the VeriSM Foundation course fee?

    The training fee typically includes accredited courseware, instructor-led sessions, practice questions, exam preparation and learner support. The EXIN VeriSM Foundation exam voucher is often included in the training bundle; confirm the details at enrolment.

    Is the EXIN exam fee included in the training price?

    The EXIN VeriSM Foundation exam is commonly bundled with accredited training, though this varies by provider and package. EXIN pricing differs by region and channel, so request a quote to confirm what your package includes.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams and departments across Romania. Ask about corporate pricing for a tailored quote for your organisation.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the VeriSM Foundation exam?

    The EXIN VeriSM Foundation exam is a closed-book, multiple-choice examination based on the EXIN VeriSM Foundation Examination Specification. It uses single-answer questions across seven topic areas.

    How many questions are on the VeriSM Foundation exam?

    The exam has 40 multiple-choice questions and lasts 60 minutes (1 hour). It is closed book with single-answer questions.

    What is the passing score for the VeriSM Foundation exam?

    You need 65% to pass, which is 26 out of 40 questions answered correctly.

    Where can I take the VeriSM Foundation exam?

    You can sit the exam online through EXIN's proctored exam system or at an EXIN accredited testing location. It is usually arranged through an accredited training provider as part of a training and exam bundle.

    What topics does the VeriSM Foundation exam cover?

    The exam covers seven areas: The Service Organisation, Service Culture, People and Organisational Structure, the VeriSM Model, Progressive Practices, Innovative Technologies and Getting Started, as set out in the EXIN Examination Specification.

    What if I do not pass the exam the first time?

    You can re-sit the EXIN VeriSM Foundation exam; the re-sit policy and fees are set by EXIN and vary by region. Our trainers and practice materials are designed to help you prepare with confidence for a first-time pass.

    Course Content

    What will I learn in the VeriSM Foundation course?

    You will learn the VeriSM model, the management mesh, service culture, and how to integrate practices such as ITIL, Agile, DevOps and Lean. The syllabus follows the seven EXIN VeriSM Foundation topic areas.

    What learning materials are provided?

    You receive accredited VeriSM Foundation courseware, references to the EXIN Examination Specification, and practice questions and quizzes that reinforce each topic area.

    Do I need prior service management experience?

    No. VeriSM Foundation is designed to be accessible to beginners and non-IT professionals, with no prior service management knowledge required. Trainer support and practice questions help you build confidence.

    Are practice questions and mock exams included?

    Yes. The programme includes practice questions and topic-wise quizzes mapped to the 40-question EXIN exam, helping you identify weak areas and build exam readiness.

    How long is the VeriSM Foundation training?

    Accredited VeriSM Foundation training is typically delivered over 16 hours, usually across two days, as exam preparation and foundational VeriSM knowledge development.

    Enrollment

    How do I enrol in the VeriSM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule in Romania.

    When can I start VeriSM Foundation training?

    New live online and classroom batches run regularly. Check upcoming schedules or speak with a learning advisor to find the next available VeriSM Foundation cohort.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.