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Prepare for the AXELOS and PeopleCert ITIL 5 Foundation exam with instructor-led training built for professionals across the Slovak Republic. This programme introduces digital product and service management, the ITIL Value System and the seven guiding principles, and is ideal for IT and business teams in Bratislava, Kosice and the country's fast-growing business services sector.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Slovak Republic, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation gives IT and business professionals a modern, digital-era grounding in service management and a credential employers recognise worldwide. It suits service desk analysts, IT support and operations staff, product owners, and anyone moving into IT service management roles. Whether you are starting out in a Slovak business services centre, supporting digital operations in automotive or telecom, or refreshing knowledge from an earlier ITIL edition, the training builds capability aligned to what current employers expect.
If you want a recognised first step into IT service management with a clear path onward, ITIL 5 Foundation is a strong choice. You gain framework knowledge, exam preparation and a structured route that employers across sectors and regions value.
For Organizations
ITIL 5 Foundation group training helps organisations build service-management capability by giving teams a common framework, vocabulary and set of practices. It can be delivered for service desks, IT operations, PMOs or whole business units. For employers in Slovakia's business services, telecom, automotive and banking sectors, a shared ITIL foundation improves consistency, collaboration and value delivery across digital services.
If your teams manage a growing range of digital products and services, ITIL 5 Foundation training creates a consistent approach to value co-creation, governance and continual improvement, backed by flexible delivery that fits working schedules.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is a strong entry point for IT service management careers across the Slovak Republic, where a large business services sector and digitising automotive, telecom and banking employers value a current, shared service-management framework. Roles range from service desk analyst and IT support specialist through incident, change and problem management to IT service manager, and here is what the market is showing right now.
ITIL 5 Foundation is a practical first step for professionals who want to help their organisations run digital services well. Join the teams across the Slovak Republic building a shared service-management foundation. Start your ITIL 5 journey today.
Your Slovak Republic Career TransformationSlovakia's digital services market is expanding with business services growth, digital transformation and Industry 4.0, and employers increasingly value people who can manage services against a recognised framework. Here is the shift ITIL 5 Foundation helps you make.
Sources: Platy.sk, SalaryExpert and ERI (Slovakia) 2024-2026.
The ITIL V5 Foundation certification path in Slovak Republic is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation programme builds understanding across all nine official topic areas, from digital product and service management to value stream mapping. By the end, you can speak the language of modern IT service management and sit the Foundation exam with confidence.
Skills covered in ITIL 5 Foundation start here: understand what digital products and services are, how value is created, and how they are managed across the full lifecycle in modern organisations.
Learn how value is co-created with consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Take a holistic view across Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers when managing products and services.
See how guiding principles, governance, value chain activities, management practices and continual improvement come together as one integrated system that keeps value flowing.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.
Understand the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they work together to create value.
Explore the role of ITIL management practices and how official practice guides support consistent, effective ways of working that teams can adapt to their own context.
Use the continual improvement model step by step, and learn to identify, map and manage value streams to improve flow, visibility and outcomes across digital services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1110
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in the Slovak Republic, Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training aligned to the official AXELOS ITIL 5 Foundation (Version 5.0) syllabus. Our accredited trainers combine deep IT service management expertise with practical, real-world delivery. Whether you enrol as an individual or arrange training for a team in the Slovak Republic, you get flexible live virtual, classroom and corporate formats, structured courseware, mock exams and dedicated support, all backed by our ISO 9001:2015 and ISO 27001:2022 certified operation.
12M+
Hours of Training Delivered
4
Flexible Learning Modes
98%
First-Attempt Pass Rate
5000+
Accredited Trainers Globally
ISO 9001:2015 Certified
ISO 27001:2022 Certified
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
ITIL Version 5 Foundation Training Location in Slovak Republic
Grand Hotel River Park, Nábrežie arm. gen. Ludvíka Svobodu, Castle Valley, Bôrik Region, Bratislava, Bratislava I District, Bratislava, Borinka, Bratislava Region, 900 32, Slovakia
ITIL Version 5 Foundation Training Location in Slovak Republic
Sheraton, Pribinova, Bratislavský downtown, Bratislava, okres Bratislava I, Bratislava, Borinka, Bratislavský kraj, 900 32, Slovensko
Trusted by Leading Employers
Passed the Foundation Exam First Time
"The training made the ITIL Value System and the seven guiding principles genuinely easy to follow. I passed the Foundation exam on my first attempt and now use the vocabulary every day on our service desk in Bratislava."
Marek Kovac
IT Support Specialist
0/0
Structured and Practical
"Clear, well-structured sessions with plenty of real examples. The mock exams showed me exactly where to focus, and the trainer explained value co-creation and continual improvement in a way that stuck."
Zuzana Horvathova
Service Desk Team Lead
0/0
Current and Relevant to My Role
"A solid, current introduction to ITIL 5. The product and service lifecycle content connected directly to how we handle incidents and changes, and the exam guidance was reassuring for a first-time candidate."
Peter Novak
Incident Manager
0/0
Great Fit for Team Upskilling
"We trained a full support team through Invensis Learning. The onsite delivery fitted our schedule, and everyone now works from a shared ITIL 5 framework. Coordination and follow-up were excellent throughout."
Lucia Balaz
IT Service Delivery Manager, Business Services Centre
0/0
Standardised Our Service Management
"Rolling out ITIL 5 Foundation across our operations teams standardised how we talk about services and value. The trainers tailored examples to our sector, and pass rates were strong across the group."
Martin Toth
Head of IT Operations, Telecom Sector
0/0
4.6
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Locations Worldwide
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL Version 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and continually improve value.