Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is the ITIL Version 5 Foundation Certification?

    Your Entry into Digital Service Management

    ITIL Version 5 Foundation course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Slovak Republic, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Training

    • 2 days of instructor-led training (16 hours)

    • 16 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Digital Courseware

    • Value stream mapping, Guiding Principles and Continual Improvement Model content

    • Full-length mock exams in the exact format of the live PeopleCert paper

    • PeopleCert ITIL V5 Foundation exam voucher

    • PeopleCert-accredited trainers with real-world delivery experience

    • Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in Slovak Republic

    Do You Qualify for the ITIL V5 Foundation Exam?

    The Value of Getting ITIL 5 Foundation Certified

    For Individuals and Organisations

    ITIL V5 Foundation Exam Format in Slovak RepublicWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Slovak Republic

    Who Should Take ITIL V5 Foundation Certification Training in Slovak Republic?

    • IT Service Manager

    • Service Desk Analyst

    • ITSM Practitioner

    • IT Support Engineer

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    Your Career After ITIL 5 Foundation

    Demand and Pay, Slovak Republic

    ITIL 5 Foundation is a strong entry point for IT service management careers across the Slovak Republic, where a large business services sector and digitising automotive, telecom and banking employers value a current, shared service-management framework. Roles range from service desk analyst and IT support specialist through incident, change and problem management to IT service manager, and here is what the market is showing right now.

    Why ITIL 5 Skills Are in Demand Across the Slovak Republic

    ITIL 5 Foundation is a practical first step for professionals who want to help their organisations run digital services well. Join the teams across the Slovak Republic building a shared service-management foundation. Start your ITIL 5 journey today.

    Your Slovak Republic Career Transformation

    Your ITSM Career, Before and After ITIL 5

    The Shift This Credential Makes

    Slovakia's digital services market is expanding with business services growth, digital transformation and Industry 4.0, and employers increasingly value people who can manage services against a recognised framework. Here is the shift ITIL 5 Foundation helps you make.

    Sources: Platy.sk, SalaryExpert and ERI (Slovakia) 2024-2026.

    How to Get ITIL V5 Founfdation Certified in Slovak Republic

    Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Slovak Republic is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organisations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimisation

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculum

    of the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    The Capabilities You Will Develop

    Across All Nine ITIL 5 Foundation Topic Areas

    This ITIL 5 Foundation programme builds understanding across all nine official topic areas, from digital product and service management to value stream mapping. By the end, you can speak the language of modern IT service management and sit the Foundation exam with confidence.

    Digital Product and Service Management

    Skills covered in ITIL 5 Foundation start here: understand what digital products and services are, how value is created, and how they are managed across the full lifecycle in modern organisations.

    Value Co-Creation

    Learn how value is co-created with consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.

    The Four Dimensions

    Take a holistic view across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers when managing products and services.

    The ITIL Value System

    See how guiding principles, governance, value chain activities, management practices and continual improvement come together as one integrated system that keeps value flowing.

    The Seven Guiding Principles

    Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.

    The Product and Service Lifecycle

    Understand the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they work together to create value.

    ITIL's Management Practices

    Explore the role of ITIL management practices and how official practice guides support consistent, effective ways of working that teams can adapt to their own context.

    Continual Improvement and Value Streams

    Use the continual improvement model step by step, and learn to identify, map and manage value streams to improve flow, visibility and outcomes across digital services.

    ITIL V5 Foundation Certification Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1110

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning

    For ITIL Version 5 Foundation Certification Training in the Slovak Republic

    As a trusted ITIL Version 5 Foundation training company in the Slovak Republic, Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training aligned to the official AXELOS ITIL 5 Foundation (Version 5.0) syllabus. Our accredited trainers combine deep IT service management expertise with practical, real-world delivery. Whether you enrol as an individual or arrange training for a team in the Slovak Republic, you get flexible live virtual, classroom and corporate formats, structured courseware, mock exams and dedicated support, all backed by our ISO 9001:2015 and ISO 27001:2022 certified operation.

    • PeopleCert Accredited Training Organization delivering AXELOS-aligned ITIL 5 courseware
    • Experienced, accredited trainers with real IT service management experience
    • Live virtual, classroom and corporate delivery to suit your schedule
    • 16-hour programme covering all nine ITIL 5 Foundation topic areas
    • Practice questions and mock exams to build exam readiness
    • First-attempt exam guidance and post-training learner support
    • ISO 9001:2015 and ISO 27001:2022 certified training operation
    • Trusted by professionals and teams across the Slovak Republic and worldwide

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in Slovak Republic

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Slovak Republic

    Grand Hotel River Park, Nábrežie arm. gen. Ludvíka Svobodu, Castle Valley, Bôrik Region, Bratislava, Bratislava I District, Bratislava, Borinka, Bratislava Region, 900 32, Slovakia

    ITIL Version 5 Foundation Training Location in Slovak Republic

    Sheraton, Pribinova, Bratislavský downtown, Bratislava, okres Bratislava I, Bratislava, Borinka, Bratislavský kraj, 900 32, Slovensko

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    Corporate ITIL 5 Foundation Training

    For Slovak Republic Teams

    • Upskill whole service and support teams on a shared ITIL 5 framework
    • Onsite, live virtual or hybrid delivery across the Slovak Republic
    • Customised schedules aligned to your team's availability
    • Role-based examples for IT, telecom, automotive and business services
    • Accredited trainers and PeopleCert exam vouchers for staff
    • Progress tracking and dedicated coordination for group training
    • Volume-based pricing for business services centres and IT teams

    Trusted by Leading Enterprises in Slovak Republic

    Deutsche Telekom IT Solutions SlovakiaESETSlovak TelekomAccentureIBMDell

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    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in Slovak Republic

    ITIL Version 5 Foundation training for individuals and teams. Select a city in Slovak Republic to view upcoming dates, formats and pricing.

    Frequently Asked Questions

    Here's everything you may ask...

    ITIL Version 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and awarded by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and continually improve value.