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Master modern digital product and service management with instructor-led ITIL 5 Foundation training built for Taiwan's IT and high-tech professionals. Aligned to the AXELOS and PeopleCert ITIL 5 (Version 5.0) syllabus, this programme prepares you for the 40-question Foundation exam and the ITIL Value System that employers across semiconductor, telecom and BFSI now expect.
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16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What ITIL 5 Foundation Delivers
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Taiwan, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
A Credential Employers Recognise
For Individuals
ITIL 5 Foundation training helps IT and business professionals understand how modern digital services create value and how to manage them across their lifecycle. It suits service desk staff, IT operations teams, product managers and delivery practitioners who want the current-edition credential. Whether you are new to ITIL, upgrading from ITIL 4, or moving into a service management role in Taiwan's semiconductor, telecom or financial sectors, this training builds capability that maps directly to hiring demand.
If you want a globally recognised, digital-era service management credential, ITIL 5 Foundation is a clear first step. You gain the ITIL Value System, the guiding principles and value stream skills, plus structured exam preparation to move from learning to certified.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent service management capability by giving teams a shared framework, vocabulary and set of practices. It can be delivered for IT operations, service desk, cloud and digital product teams. For organisations scaling AI, cloud and data-centre services in Taiwan, this training standardises how work flows and how value is delivered to the business.
If your teams run always-on digital services but lack a common service-management approach, ITIL 5 Foundation creates that shared language. Groups gain a consistent way to manage incidents, changes, value streams and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand, Pay
An ITIL 5 Foundation credential signals current-edition service management skill to Taiwan's largest IT employers, from semiconductor and telecom leaders to banks, cloud providers and consultancies running always-on digital services. As the island scales AI infrastructure and data centres, organisations need practitioners who can govern services, manage incidents and drive continual improvement. Demand spans service desk analyst, IT support engineer, service delivery manager and IT operations roles, and here is what the market is telling us now.
Designation
ITIL Version 5 Foundation Certified Professionals in Taiwan : Salary Insights and Trends
Hiring Companies in Taiwan
Glassdoor · SalaryExpert (Taiwan) 2026
Source: Chunghwa Telecom · Acer · ASUS · Foxconn
ITIL 5 Foundation is more than a certificate. It is a career multiplier for IT and service professionals in Taiwan's fast-growing digital economy. Start your ITIL 5 journey today.
Your Taiwan Career TransformationTaiwan's IT market is expanding fast on the back of AI, cloud and semiconductor investment, and employers increasingly separate practitioners with current-edition ITIL skills from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, ERI SalaryExpert (Taiwan) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Taiwan is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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The Capabilities Employers Expect
This ITIL 5 Foundation programme builds the vocabulary and practical understanding to manage digital products and services across their lifecycle. By the end, you can apply the ITIL Value System, the guiding principles and value stream thinking at work, mapped to the nine official ITIL 5 Foundation topic areas.
Explain what distinguishes digital products and services, how value is created, and how products and services are managed across the full lifecycle from discovery to delivery and support.
Understand how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated system to co-create value.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.
Balance organisations and people, value streams and processes, information and technology, and partners and suppliers, while weighing outcomes, costs, risks and sustainability.
Understand the purpose of key ITIL management practices such as incident management, problem management, change enablement, service desk and service level management.
Identify, map and manage value streams to improve flow and cut waste, and apply the step-by-step continual improvement model to sustain long-term results.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
TWD 45030
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted by IT Teams
Invensis Learning is a PeopleCert Accredited Training Organization and a trusted ITIL Version 5 Foundation training company in Taiwan, delivering ITIL 5 Foundation training aligned to the official AXELOS syllabus. Our programmes combine accredited trainers, structured courseware, mock exams and flexible delivery to help you pass the Foundation exam and apply ITIL at work. Whether you enrol as an individual or plan group training for your team in Taiwan, we provide a professional learning experience focused on practical understanding, real-world application and measurable outcomes, backed by ISO 9001 and ISO 27001 certified operations.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Taiwan
Grand Hyatt Hotel, 2, Songshou Road, Xicunli, Xinyi District, Xinyi Business District, Taipei City, 11051, Taiwan
ITIL Version 5 Foundation Training Location in Taiwan
W Hotel Taipei, 10, Section 5, Zhongxiao East Road, Xingya Li, Xinyi District, Xingya, Taipei City, 110, Taiwan
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"I loved the course! The instructor was great—they pointed out essential details I should pay attention to and shared some valuable notes that will definitely help me with the upcoming exam."
"I followed the course more than one year ago, and i was struggling to understand the steps for the exam and application. They immediately jumped in a Zoom call to support and show me what to do. Thanks so much! "
"Alex Rajan's expertise, engaging teaching style, and the depth of knowledge he imparted made the training sessions not only informative but truly enjoyable. His skill in breaking down complex concepts into understandable components demonstrated mastery of the subject matter and a sincere commitment to enhancing our learning experience."
"The Instructor. (Sathish Kumar) He delivers the content that are easy to understand. "
"This training was very much helpful for completing my current job profession. "
"The Info section on Invensis Learning website is what I exactly wanted. Thanks for putting all the information in one place."
"PD is very comprehensive in explaining the justifications to the answers in the sample papers provided. Thank you PD for taking the time to train me and Cjhay! It was a productive 4-day training!"
"Well structured training. Liked the Part which had Agile as dedicated slide and linkages later by Trainer - Mr. Pritesh Shah. With lot of Examples at each stage. "
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Taiwan to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme, governed by AXELOS and examined by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and improve value.
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