Built Around the Latest Exam
Master modern digital service management with instructor-led ITIL 5 Foundation training in Taipei. Built for IT and business professionals across Taiwan's semiconductor, finance and telecom sectors, this AXELOS (PeopleCert) aligned programme prepares you for the Version 5.0 exam and the service skills employers value now.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Taipei, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the Version 5.0 exam. The programme suits service desk analysts, IT operations staff, product owners and DevOps or Agile practitioners who want a current, credible entry into ITSM. Whether you are moving into service management for the first time in Taipei, refreshing skills from ITIL 4, or supporting digital services in semiconductors, banking or telecoms, this training builds knowledge aligned to what employers expect.
If you want a recognised credential that connects your daily work to how organisations create and protect value, ITIL 5 Foundation is a clear first step. You gain lifecycle knowledge, exam-ready practice and a structured path that employers across Taiwan and beyond respect.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent service management capability by equipping teams with a modern, shared framework. The training can be delivered for IT departments, service desks, operations teams or cross-functional groups. For organisations looking to raise service quality and link delivery to value, this training provides a scalable, flexible foundation across the four dimensions of product and service management.
If your teams manage growing digital service portfolios without a common approach, ITIL 5 Foundation training creates a standard way of working. People gain a shared vocabulary for value co-creation, continual improvement and value stream management.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is increasingly valued across Taipei's service management landscape, sought by semiconductor firms, banks, telecoms and IT service providers that run large, always-on digital service portfolios. As Taiwan accelerates AI and digital transformation and shifts to skills-based hiring, employers want professionals who can manage services across their full lifecycle. Demand spans service desk, IT operations and service delivery roles, and here is what the market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a modern service management foundation for professionals and teams in Taipei. Join those who connect digital services to real value and start your ITIL journey today.
Your Taipei Career TransformationTaiwan's digital economy is expanding fast with AI adoption and transformation across its leading industries, and employers increasingly separate professionals with recognised service management skills from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert (Taiwan) 2026.
The ITIL V5 Foundation certification path in Taipei is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation programme helps you build modern service management knowledge and exam readiness across all nine topic areas of the Version 5.0 syllabus. By the end, you can describe how organisations co-create and continually improve value through digital products and services.
You will learn what defines digital products and services, how value is created in digital environments, and how the product and service lifecycle keeps that value sustained across discovery, design, operation and support.
Understand how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, moving from output-focused delivery to genuine outcome-focused service.
Apply a holistic view through the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, and see how the ITIL Value System integrates governance and practices.
Put the seven guiding principles into practice, from Focus on value and Start where you are to Keep it simple and practical and Optimise and automate, to make better decisions in real digital environments.
Grasp the purpose of each lifecycle activity, from discovery and design through to build, operation, delivery and support, and how they connect to create value, supported by ITIL's management practices.
Use the continual improvement model step by step, and learn value stream mapping and management to make work visible, remove waste and improve flow and outcomes across digital services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
TWD 45030
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Taipei that want to build modern service management capability and pass the Version 5.0 exam. Our programmes combine accredited trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted ITIL Version 5 Foundation training company in Taipei, provides a professional learning experience built around practical understanding, real-world application and exam success.
50+
Industries Served
1-to-1
Doubt-Clearing Sessions
60+
Global Course Portfolio
100+
Countries Served
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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ITIL Version 5 Foundation Training Location in Taipei
Grand Hyatt Hotel, 2, Songshou Road, Xicunli, Xinyi District, Xinyi Business District, Taipei City, 11051, Taiwan
ITIL Version 5 Foundation Training Location in Taipei
W Hotel Taipei, 10, Section 5, Zhongxiao East Road, Xingya Li, Xinyi District, Xingya, Taipei City, 110, Taiwan
Leading Organisations
Passed the Version 5.0 Exam First Time
"The ITIL 5 Foundation training made the Value System and guiding principles genuinely easy to follow. The mock exams matched the real question style, and I passed the Version 5.0 exam on my first attempt."
Wei-Chen Lin
Service Desk Analyst
0/0
A Practical Entry into Modern ITSM
"As someone moving from IT support into service delivery, this course gave me the framework I was missing. The lifecycle and four dimensions topics already help me in my daily work in Taipei."
Hsin-Yi Chang
IT Support Engineer
0/0
Clear, Well-Structured Sessions
"The trainer explained continual improvement and value stream mapping with clear, real examples. I now understand how to link the services I run to actual value for the business."
Cheng-Hao Wu
IT Operations Specialist
0/0
Great Fit for Team Upskilling
"We enrolled our service management team to standardise how we work. The corporate sessions were tailored to our environment and gave everyone a shared ITIL 5 language within two days."
Mei-Ling Kao
IT Service Manager, Financial Services
0/0
Consistent Practices Across Sites
"Rolling out ITIL 5 Foundation across our operations team improved consistency in how we handle incidents and changes. The flexible virtual delivery worked well for our multi-site staff."
Chih-Wei Huang
Head of IT Operations, Manufacturing
0/0
4.6
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ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and continual improvement. It suits IT and business professionals at any career stage, with no prior ITIL knowledge required.