Built Around the Latest Exam
Master modern digital service management with instructor-led ITIL 5 Foundation training in Taipei. Built for IT and business professionals across Taiwan's semiconductor, finance and telecom sectors, this AXELOS (PeopleCert) aligned programme prepares you for the Version 5.0 exam and the service skills employers value now.
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Training Schedules
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Mode
16
Hours
16
PDUs
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TWD 45030
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
A Modern Service Management Credential
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Taipei, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
In Taipei's Digital Economy
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the Version 5.0 exam. The programme suits service desk analysts, IT operations staff, product owners and DevOps or Agile practitioners who want a current, credible entry into ITSM. Whether you are moving into service management for the first time in Taipei, refreshing skills from ITIL 4, or supporting digital services in semiconductors, banking or telecoms, this training builds knowledge aligned to what employers expect.
If you want a recognised credential that connects your daily work to how organisations create and protect value, ITIL 5 Foundation is a clear first step. You gain lifecycle knowledge, exam-ready practice and a structured path that employers across Taiwan and beyond respect.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent service management capability by equipping teams with a modern, shared framework. The training can be delivered for IT departments, service desks, operations teams or cross-functional groups. For organisations looking to raise service quality and link delivery to value, this training provides a scalable, flexible foundation across the four dimensions of product and service management.
If your teams manage growing digital service portfolios without a common approach, ITIL 5 Foundation training creates a standard way of working. People gain a shared vocabulary for value co-creation, continual improvement and value stream management.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Where ITIL 5 Foundation Can Take You
ITIL 5 Foundation is increasingly valued across Taipei's service management landscape, sought by semiconductor firms, banks, telecoms and IT service providers that run large, always-on digital service portfolios. As Taiwan accelerates AI and digital transformation and shifts to skills-based hiring, employers want professionals who can manage services across their full lifecycle. Demand spans service desk, IT operations and service delivery roles, and here is what the market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Taipei : Salary Insights and Trends
Hiring Companies in Taipei
Glassdoor · SalaryExpert (Taiwan) 2026
Source: Chunghwa Telecom · Acer · Stark Technology · Cathay Financial
ITIL 5 Foundation is more than a certificate. It is a modern service management foundation for professionals and teams in Taipei. Join those who connect digital services to real value and start your ITIL journey today.
Your Taipei Career TransformationTaiwan's digital economy is expanding fast with AI adoption and transformation across its leading industries, and employers increasingly separate professionals with recognised service management skills from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert (Taiwan) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Taipei is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Across the Nine ITIL 5 Topic Areas
This ITIL 5 Foundation programme helps you build modern service management knowledge and exam readiness across all nine topic areas of the Version 5.0 syllabus. By the end, you can describe how organisations co-create and continually improve value through digital products and services.
You will learn what defines digital products and services, how value is created in digital environments, and how the product and service lifecycle keeps that value sustained across discovery, design, operation and support.
Understand how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, moving from output-focused delivery to genuine outcome-focused service.
Apply a holistic view through the four dimensions, Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, and see how the ITIL Value System integrates governance and practices.
Put the seven guiding principles into practice, from Focus on value and Start where you are to Keep it simple and practical and Optimise and automate, to make better decisions in real digital environments.
Grasp the purpose of each lifecycle activity, from discovery and design through to build, operation, delivery and support, and how they connect to create value, supported by ITIL's management practices.
Use the continual improvement model step by step, and learn value stream mapping and management to make work visible, remove waste and improve flow and outcomes across digital services.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
TWD 45030
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For Your ITIL 5 Foundation Training in Taipei?
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Taipei that want to build modern service management capability and pass the Version 5.0 exam. Our programmes combine accredited trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted ITIL Version 5 Foundation training company in Taipei, provides a professional learning experience built around practical understanding, real-world application and exam success.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Taipei
Grand Hyatt Hotel, 2, Songshou Road, Xicunli, Xinyi District, Xinyi Business District, Taipei City, 11051, Taiwan
ITIL Version 5 Foundation Training Location in Taipei
W Hotel Taipei, 10, Section 5, Zhongxiao East Road, Xingya Li, Xinyi District, Xingya, Taipei City, 110, Taiwan
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"your Sales Rep Kevin was very pushy to sign up but when we finally did we had no support - no confirmation of booking, and constant reminders to pay even when we already had. The training itself was good, the trainer was great although she had her camera off the entire training. "
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"One of the standout experience of training was the structured and comprehensive nature of the program.The training covered all essential aspects. The trainer was always willing to answer. I received helped me refine my skills and understand best practices."
"The course was highly interactive, and the materials were clear and easy to understand."
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"Mr PD Saha from Invensis Learning has been fantastic with the training. He was very thorough in explaining all the modules and always had impeccable examples to help understand the concepts easily. His lecture and guidance is extremely streamlined, well organised and clear. Invensis team has been very helpful in organising the training. Highly recommended."
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Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and continual improvement. It suits IT and business professionals at any career stage, with no prior ITIL knowledge required.
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