Is the ITIL 5 Foundation certification worth it in Port Elizabeth?

Yes. ITIL-skilled professionals in South Africa earn a strong base salary, and Port Elizabeth employers across automotive, logistics, BPO and manufacturing value modern service management skills. The credential opens service desk, support and service delivery roles. Talk to a learning advisor to plan your path.

What is ITIL 5 and how does it differ from ITIL 4?

ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It adds an explicit focus on digital product and service management, the product and service lifecycle and Value Stream Mapping and Management, and it updates the ITIL Value System for the digital era.

Do I need prior experience or ITIL 4 to take ITIL 5 Foundation?

No. ITIL 5 Foundation has no formal prerequisites and is open to everyone, regardless of education, experience or prior ITIL knowledge. Holders of ITIL 4 will find some familiar concepts, but ITIL 4 is not required.

Who governs the ITIL 5 Foundation certification?

PeopleCert owns, publishes and examines all ITIL qualifications following its acquisition of AXELOS in 2021. Your certificate and digital badge come from PeopleCert and are recognised by employers worldwide.

How long is the ITIL 5 Foundation certification valid?

ITIL 5 Foundation is valid for three years. To keep it active, you earn 60 CPD (Continuing Professional Development) points within each three-year certification cycle. Verify current renewal options through your PeopleCert account.

How much does ITIL 5 Foundation training cost in Port Elizabeth?

ITIL 5 Foundation training fees vary by format and schedule. The fee typically bundles courseware, mock exams and the PeopleCert exam voucher. For current pricing in South African rand, request a quote from a learning advisor.

What is included in the ITIL 5 Foundation course fee?

The fee usually includes ITIL 5 aligned courseware, industry case studies, practice questions, mock exams, the PeopleCert exam voucher and learner support. Confirm exact inclusions when you enrol.

Is the exam fee included in the training price?

The PeopleCert ITIL 5 Foundation exam voucher is typically included in the training package. Verify inclusion when you book, as it can vary by plan. Ask about corporate pricing for teams.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for teams in Port Elizabeth and across the Eastern Cape. Contact us for a tailored quote.

What payment options are available?

We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What if I do not pass the ITIL 5 Foundation exam first time?

You can resit the exam. Our training includes mock exams, practice questions and first-attempt guidance to prepare you thoroughly. Verify the current resit policy and any fees on the PeopleCert site.

How long is the ITIL 5 Foundation exam and how many questions?

The exam has 40 multiple-choice questions to complete in 60 minutes. It is closed book with single-answer questions, delivered online with proctoring or at an authorised test centre.

What is the passing score for ITIL 5 Foundation?

The pass mark is 65 percent, which means answering at least 26 of the 40 questions correctly.

What topics does the ITIL 5 Foundation exam cover?

The exam covers nine topic areas: digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

Where can I take the ITIL 5 Foundation exam?

You can sit the exam online through PeopleCert's proctored system, available around the clock, or at an authorised test centre. It is usually arranged through your training provider as part of the package.

Which version is the ITIL 5 Foundation exam based on?

The exam is based on the current ITIL 5 Foundation (Version 5.0) syllabus published by PeopleCert.

Can a beginner take ITIL 5 Foundation?

Yes. ITIL 5 Foundation is designed as an entry point with no prerequisites, so beginners and experienced professionals alike can take it. The training builds understanding step by step with practical examples.

What will I learn in the ITIL 5 Foundation course?

You learn all nine official topic areas, from digital product and service management concepts and the ITIL Value System to the guiding principles, the product and service lifecycle, management practices, continual improvement and value stream management.

What learning materials are provided?

You receive ITIL 5 aligned courseware, industry case studies, practice questions, mock exams and revision aids to help you prepare for the exam and apply concepts at work.

Are there practice tests and mock exams?

Yes. The programme includes ITIL 5 Foundation practice questions and mock exams that mirror the 40-question, 60-minute format so you can gauge your readiness.

How long is the ITIL 5 Foundation training?

The programme runs for 16 hours, typically delivered over two full days or four half-days, and covers all nine Foundation topic areas.

How soon can I start and how do I enrol?

You can enrol on the Invensis Learning website, choose your format, and get access to schedules and materials. Live virtual, classroom and self-paced options run regularly. See upcoming batches or talk to an advisor.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can learn the way that fits your schedule.

Is online ITIL 5 Foundation training available in Port Elizabeth?

Yes. Our live virtual instructor-led ITIL 5 Foundation training is fully online and accessible from anywhere in Port Elizabeth and the Eastern Cape, with real-time trainer interaction.

Can I reschedule or transfer my enrolment?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations follow our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment.

ITIL 5 Foundation Certification Training in Port Elizabeth

Walk Out Certified

Build modern IT service management skills with instructor-led ITIL 5 Foundation training in Port Elizabeth. Aligned to the official PeopleCert Version 5.0 syllabus, this programme prepares IT and business professionals to pass the ITIL 5 Foundation exam and apply the ITIL Value System, guiding principles and value stream thinking at work.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

7 enrolled this week

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Port Elizabeth

Starts from

ZAR 18550

What ITIL 5 Foundation Certification Delivers for Your IT CareerYour Entry into Modern Digital Service Management

ITIL 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme, introducing the core concepts of digital product and service management, the ITIL Value System, and the practices that help organisations create and continually improve value. ITIL 5 Foundation certification training in Port Elizabeth from Invensis Learning gives you a clear, supported route to this globally recognised credential.

The programme is aligned to the official ITIL 5 Foundation (Version 5.0) syllabus published by PeopleCert, the body that owns and examines all ITIL qualifications following its acquisition of AXELOS in 2021. ITIL 5 is the fifth iteration of the framework, with an explicit focus on the product and service lifecycle, value co-creation and Value Stream Mapping and Management for the modern digital era.

Whether you work in Nelson Mandela Bay's automotive, manufacturing, logistics or business services sectors, or you are moving from a hands-on IT role into service management, ITIL 5-F proves you can speak the current language of modern IT. There are no prerequisites, so you can start where you are. Begin your ITIL journey with Invensis Learning and step into the digital service economy with confidence.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Port Elizabeth, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Port Elizabeth designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Port Elizabeth
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Port Elizabeth

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Port Elizabeth
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Port Elizabeth
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in Port ElizabethDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

What You Gain from ITIL 5 Foundation CertificationReal Value for Your Career and Your Team

For Individuals

ITIL 5 Foundation helps professionals build modern IT service management capability and prove it with a current, recognised credential. The programme suits service desk staff, IT support analysts, developers, and business professionals who work alongside digital service teams. Whether you are entering IT service management for the first time or updating your knowledge from ITIL 4, this training builds capabilities aligned with what employers now expect in the digital era.

If you want to move from hands-on support into service management with a globally recognised credential, ITIL 5-F is a clear path forward. You gain the ITIL Value System, the guiding principles and value stream skills that employers value across sectors and regions.

Earns a globally recognised PeopleCert credential valued by employers across South Africa and worldwide
Positions you for service desk, IT support and service management roles in Nelson Mandela Bay
Builds fluency in the current ITIL 5 language of digital product and service management
Proves you understand the ITIL Value System, guiding principles and continual improvement
Opens a clear progression path toward higher ITIL 5 qualifications
Requires no prior experience or prerequisites, so any professional can start
Strengthens your earning potential as an ITIL-skilled professional
Prepares you to apply value stream thinking to real digital services

For Organizations

ITIL 5 Foundation group training helps organisations build consistent IT service management capability by equipping teams with a shared, current framework. The training can be delivered for service desks, IT operations groups or whole business units. For organisations looking to connect IT delivery to strategy and improve service quality, this training provides a scalable, flexible solution.

If your teams work to inconsistent or dated service practices, ITIL 5 group training creates a common language of digital product and service management. Staff gain a standardised approach to value co-creation, continual improvement and value stream management.

Standardises IT service management practice across teams and sites
Aligns IT delivery with business strategy and value co-creation
Reduces incidents and downtime through consistent, proven practices
Equips teams with the current ITIL 5 digital service mindset
Supports digital transformation across automotive, manufacturing and BPO operations
Enables customised, on-site training for whole service teams
Improves customer and user experience through value stream management
Builds a shared service management language across the organisation

ITIL V5 Foundation Exam Format in Port ElizabethWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Port Elizabeth

The total cost of getting ITIL V5 Foundation certified in Port Elizabeth includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Port Elizabeth delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Port Elizabeth is ZAR 18550

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Advance Your IT Service CareerRoles, Demand and Pay in Port Elizabeth

ITIL 5 Foundation is the current entry point into IT service management, and in Port Elizabeth it maps to real demand across automotive, logistics, BPO and manufacturing employers that run large IT operations. Roles range from service desk analyst and IT support to service delivery and IT operations manager, and ITIL-skilled professionals command a measurable pay premium. Here is what the local market is telling us right now.

R474,000

ITIL-skilled base salary, South Africa

per year, PayScale 2026

R738,303

IT Service Delivery Manager, South Africa

average, PayScale 2026

R480,000

IT Service Management Administrator, Gqeberha

per year, Hire Resolve 2026

R478,650

IT Manager, South Africa

average, PayScale 2026

SECTORS HIRING

—Automotive Manufacturing and Component Suppliers
—Logistics, Ports and Freight
—Business Process Outsourcing and Contact Centres
—Pharmaceuticals and Manufacturing
—Banking, Retail and Financial Services
—Public Sector and Higher Education

GROWTH TRENDS

—Coega SEZ and Port of Ngqura driving IT-enabled logistics
—Automotive export sector modernising its digital operations
—BPO and contact-centre expansion in Nelson Mandela Bay
—ITIL-skilled professionals earning a clear pay premium
—ITIL 5 adoption as organisations move on from ITIL 4
—Steady demand for service desk and support roles across sectors

Sources: PayScale, Indeed, Glassdoor, ERI SalaryExpert, Hire Resolve (South Africa) 2026.

Designation

ITIL Version 5 Foundation Certified Professionals in Port Elizabeth : Salary Insights and Trends

Hiring Companies in Port Elizabeth

R150K

Min

R180K

Average

R280K

Max

PayScale · Indeed (South Africa) 2026

Coega Development CorporationAspen PharmacareVolkswagen Group South AfricaIsuzu Motors South Africa

Source: Coega · Aspen Pharmacare · VWSA · Isuzu

Why Nelson Mandela Bay Employers Need ITIL Skills

Automotive Digital Complexity

Gqeberha's vehicle and component plants run complex, connected IT systems where downtime is costly. ITIL 5 practices help teams keep digital services stable and aligned to production.

ITIL 5 builds service stability and lifecycle skills

Logistics and Port Uptime Pressure

Coega SEZ and the Port of Ngqura depend on always-on digital systems. Employers need service management professionals who can handle incidents and keep value flowing.

ITIL 5 builds incident and value-flow skills

BPO Service-Level Demands

Contact-centre and BPO operations in Nelson Mandela Bay must meet strict service-level targets. ITIL 5 gives teams the practices to deliver consistent, measurable service.

ITIL 5 builds consistent service-delivery skills

The Shift from ITIL 4 to ITIL 5

Many local IT teams still work to ITIL 4. As organisations adopt the fifth iteration of ITIL, professionals who hold the current credential remain in short supply.

ITIL 5 puts you on the current framework

Scarce Service Management Talent

The Eastern Cape has a deep IT support pool but few professionals fluent in modern service management. ITIL 5 Foundation helps certified candidates get noticed.

ITIL 5 makes certified candidates stand out

Digital Transformation Across Sectors

Manufacturing, retail and public-sector employers are digitising services. They need staff who can co-create value and apply value stream thinking, exactly what ITIL 5 teaches.

ITIL 5 builds value co-creation skills

Sources: Coega Development Corporation, Wikipedia (Gqeberha industry); PayScale, Indeed, CareerJunction (South Africa) 2026.

ITIL 5 Foundation is more than a certificate. It is your entry into modern IT service management. Join professionals in Port Elizabeth building the skills that employers now expect. Start your journey today.

Your Gqeberha Career Upgrade

From Where You Are to Where ITIL 5 Takes You

Your Port Elizabeth Career Transformation

South Africa's IT sector is modernising fast, and Port Elizabeth employers increasingly separate professionals who hold a current service management credential from those who do not. Here is which side of that line you want to be on.

Today

Salary limited without a recognised service management credential

After ITIL 5

ITIL-skilled professionals in South Africa earn around R474,000 on average, with manager roles reaching far higher

Today

Passed over for roles that list ITIL as preferred

After ITIL 5

Eligible for service desk, support and service delivery roles across Nelson Mandela Bay

Today

Confident fixing issues, but not in the language of modern IT service

After ITIL 5

Fluent in the ITIL Value System, guiding principles and value streams

You earn your ITIL 5 Foundation

Before

Your IT experience rests on the job, not a recognised qualification

Now you have

A globally recognised PeopleCert credential employers trust

Before

Working to older ITIL 4 practices, or to none at all

Now you have

Certification in the current fifth iteration of ITIL, Version 5.0

Before

Stuck in a hands-on support role with no clear next step

Now you have

A clear path into service management and higher ITIL 5 qualifications

Before

Recognition limited to your current employer or sector

Now you have

A credential that travels across sectors, cities and countries

"The gap between fixing IT problems and managing services the modern way is a recognised credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: PayScale, Indeed, ERI SalaryExpert (South Africa) 2026.

How to Get ITIL V5 Foundation Certified in Port Elizabeth Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Port Elizabeth is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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The Capabilities You Will Gain from ITIL 5 FoundationNine Topic Areas Made Practical

This ITIL 5 Foundation programme builds knowledge and comprehension across all nine official topic areas. By the end, you can speak the current language of IT service management and apply ITIL 5 concepts to real digital services.

Understand Digital Product and Service Management

Explain what sets digital products and services apart, how value is created, and how products and services are managed and continually improved across their lifecycle.

Apply Value Co-Creation Thinking

Balance outcomes, costs, risks, experience and sustainability, and collaborate with stakeholders to co-create value rather than simply deliver outputs.

Work Across the Four Dimensions

Take a holistic view using the four dimensions: organisations and people, value streams and processes, information and technology, and partners and suppliers.

Navigate the ITIL Value System

Describe how guiding principles, governance, value chain activities, management practices and continual improvement fit together as one integrated system.

Manage the Product and Service Lifecycle

Explain the purpose of each activity from discovery and design to build, operation, delivery and support, and how they work together to create value.

Improve Flow with Value Stream Management

Apply the continual improvement model, and map and manage value streams to improve flow, visibility and outcomes across digital services.

Who Should TakeITIL V5 Foundation Certification Training in Port Elizabeth?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

ZAR 18550

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

Loading schedules…

Why Choose Invensis Learning in Port ElizabethAccredited, Expert-Led and Flexible

Invensis Learning delivers accredited ITIL 5 Foundation training for professionals and teams in Port Elizabeth who want to build modern IT service management capability. As a PeopleCert Accredited Training Organization, we combine expert trainers, courseware aligned to the Version 5.0 syllabus, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team, you gain a professional learning experience built around practical understanding, real-world application and exam readiness.

PeopleCert-accredited trainers with real IT service management experience
Live virtual, classroom and corporate training formats to fit your schedule
Courseware aligned to the official ITIL 5 Foundation Version 5.0 syllabus
ITIL 5 Foundation exam voucher and mock exams included in the package
Guidance to clear the ITIL 5 Foundation exam on your first attempt
ISO 9001:2015 and ISO 27001:2022 certified training provider
Post-training support and practice questions for exam readiness
Trusted by professionals and organisations across South Africa and worldwide

50+

Industries Served

1-to-1

Doubt-Clearing Sessions

60+

Global Course Portfolio

100+

Countries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in Port ElizabethInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Port Elizabeth

Radisson Blu Hotel Port Elizabeth, Port Elizabeth

ITIL Version 5 Foundation Training Location in Port Elizabeth

The Boardwalk Hotel, Convention Centre & Spa, Port Elizabeth

Corporate Training for Your TeamsStandardise Service Management

Upskill entire IT and service teams in modern ITIL 5 practices
Customised schedules aligned to your team's availability
Onsite, live virtual, hybrid or blended delivery for teams in Port Elizabeth
PeopleCert-accredited trainers with real industry experience
Role-based examples drawn from automotive, logistics and BPO operations
Dedicated coordination and support for group training programmes
Scalable delivery for teams across the Eastern Cape and beyond

What Our Learners Say

Cleared the Exam on My First Attempt

"The ITIL 5 Foundation course finally gave me the structure to understand service management as a whole, not just tickets. The trainer explained the ITIL Value System and value streams clearly, and I passed the exam on my first attempt."

Sipho Mbeki

Service Desk Team Lead

0/0

Beginner Friendly and Practical

"As someone new to ITIL, I found the sessions easy to follow. The mock exams matched the real format, and the guiding principles are things I now use at work every day. Great value for a Port Elizabeth learner."

Chanelle Booysen

IT Support Analyst

0/0

A Useful Step up from ITIL 4

"Solid, well-paced training on the ITIL 5 lifecycle and continual improvement. Moving up from ITIL 4, the new focus on digital products and value stream management was exactly what I needed to stay current."

Riaan van der Merwe

Application Support Analyst

0/0

Standardised Our Service Practices

"We trained our service team through Invensis Learning and it standardised how we handle incidents and changes. The trainer used examples from manufacturing, which made adoption far easier across our IT operations."

Nomvula Dlamini

IT Operations Manager, Automotive Manufacturer

0/0

Tailored and Delivered on Time

"The corporate ITIL 5 programme was tailored to our logistics environment and delivered on schedule. Our team now shares a common service management language, and service quality has visibly improved."

Deon Pretorius

Head of IT Service Delivery, Logistics Sector

0/0

4.6

Ratings

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Happy Learners

100+

Locations Worldwide

99%

Training Satisfaction

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We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

Cape Town Durban Johannesburg Pretoria

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Foundation

ITIL 4 Foundation

Frequently Asked QuestionsHere's everything you may ask...

ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value. It suits IT and business professionals at any career stage.

ITIL 5 Foundation Certification Training in Port Elizabeth

What ITIL 5 Foundation Certification Delivers for Your IT CareerYour Entry into Modern Digital Service Management

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in Port ElizabethDo You Qualify for the ITIL V5 Foundation Exam?

What You Gain from ITIL 5 Foundation CertificationReal Value for Your Career and Your Team

ITIL V5 Foundation Exam Format in Port ElizabethWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Port Elizabeth

Advance Your IT Service CareerRoles, Demand and Pay in Port Elizabeth

SECTORS HIRING

GROWTH TRENDS

Why Nelson Mandela Bay Employers Need ITIL Skills

Automotive Digital Complexity

Logistics and Port Uptime Pressure

BPO Service-Level Demands

The Shift from ITIL 4 to ITIL 5

Scarce Service Management Talent

Digital Transformation Across Sectors

From Where You Are to Where ITIL 5 Takes You

Your Port Elizabeth Career Transformation

How to Get ITIL V5 Foundation Certified in Port Elizabeth Step-by-Step Certification Process

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

The Capabilities You Will Gain from ITIL 5 FoundationNine Topic Areas Made Practical

Understand Digital Product and Service Management

Apply Value Co-Creation Thinking

Work Across the Four Dimensions

Navigate the ITIL Value System

Manage the Product and Service Lifecycle

Improve Flow with Value Stream Management

Who Should TakeITIL V5 Foundation Certification Training in Port Elizabeth?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

Why Choose Invensis Learning in Port ElizabethAccredited, Expert-Led and Flexible

ITIL Version 5 Foundation Training Locations in Port ElizabethInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

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Frequently Asked QuestionsHere's everything you may ask...

What is ITIL 5 Foundation and who is it for?

Is the ITIL 5 Foundation certification worth it in Port Elizabeth?

What is ITIL 5 and how does it differ from ITIL 4?

Do I need prior experience or ITIL 4 to take ITIL 5 Foundation?

Who governs the ITIL 5 Foundation certification?

How long is the ITIL 5 Foundation certification valid?