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Move from delivering IT tasks to managing digital products and services with accredited ITIL 5 Foundation training. This AXELOS and PeopleCert aligned programme helps professionals across Plovdiv learn the ITIL Value System and prepare for the 40-question Foundation exam, in flexible live online and classroom formats.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
4.5 (24+ Reviews)
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Starts from
EUR 1210
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Plovdiv, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps professionals build practical service management capability and prepare for the PeopleCert Foundation exam. It suits IT support staff, analysts, coordinators and anyone moving into service roles. Whether you are starting in IT, formalising on-the-job knowledge, or supporting digital operations in manufacturing, outsourcing or shared services, this training builds skills that match what Plovdiv employers expect.
If you want to prove modern service management skills with a globally recognised credential, ITIL 5 Foundation is a clear first step. You gain the ITIL Value System knowledge, exam preparation and a supported path from learning to certification.
For Organizations
ITIL 5 group training helps organisations raise service management maturity by equipping teams with a shared framework and practical skills. It can be delivered for IT departments, service desks or shared services centres. For employers connecting IT delivery to business strategy and improving service reliability, this training provides a scalable, flexible solution.
If your teams run IT services in different ways, ITIL 5 group training creates a shared service management language. Staff gain a standardised approach to value, practices and continual improvement.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation has become a practical marker of service management capability across Plovdiv, valued by the manufacturing, outsourcing and shared services employers clustered around the Trakia Economic Zone and the city's growing software sector. As these organisations digitise operations and standardise IT delivery, professionals who understand the ITIL Value System are increasingly sought after, from service desk analyst through to IT service manager. Here is what the local market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a practical edge for service management careers in Plovdiv. Join professionals who run IT services to a standard, and start your journey with Invensis Learning today.
Your Plovdiv Career TransformationPlovdiv's manufacturing, outsourcing and shared services employers are digitising fast, and they increasingly separate certified service management talent from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SalaryExpert (Bulgaria) 2026.
The ITIL V5 Foundation certification path in Plovdiv is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Skills covered in ITIL 5 Foundation span the full digital service value system, from co-creating value to running the product and service lifecycle. By the end of the programme you can speak the language of modern service management and apply it at work.
Explain how digital products and services create value across their lifecycle, and how continual improvement keeps that value flowing in modern IT environments.
Describe how value is co-created with consumers and partners by balancing outcomes, costs, risks, experience and sustainability, rather than delivered by the provider alone.
Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic view of service delivery.
Use the ITIL Value System and the seven guiding principles to make better decisions, collaborate across teams and adapt practices to real digital work.
Understand the purpose of each lifecycle activity, from discovery and design to build, operation, delivery and support, and how they connect to create value.
Explore key ITIL management practices, continual improvement and value stream mapping so you can spot waste and raise service performance.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in Plovdiv, Invensis Learning delivers accredited ITIL 5 training for individuals and organisations that want to build real service management capability and pass the PeopleCert Foundation exam. Our programmes combine certified trainers, flexible delivery, structured courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team in Plovdiv, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.
ISO 9001
Quality Management
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
ITIL Version 5 Foundation Training Location in Plovdiv
Grand Hotel Plovdiv, kv. Karshiyaka, Severen, Plovdiv, 4003, Bulgaria
ITIL Version 5 Foundation Training Location in Plovdiv
Imperial Plovdiv Hotel & SPA, Plovdiv
Organisations That Invest in Their Teams
Passed First Time and Applied It at Work
"The ITIL 5 Foundation course finally made service management click for me. The trainer used real incident and change examples, I passed the exam on my first attempt, and I now lead our request process with confidence."
Georgi Dimitrov
Service Desk Analyst
0/0
Practical and Exam-Ready
"Clear, well-paced sessions on the ITIL Value System and the four dimensions. The practice questions matched the real exam closely, and the concepts already help me handle tickets more methodically."
Mariya Petrova
IT Support Engineer
0/0
A Great Start for a New IT Career
"As someone new to IT service management, I found the live online format easy to follow. The guiding principles gave me a framework I use every day to prioritise my work."
Ivan Kolev
Junior IT Analyst
0/0
Standardised Service Management Across Our Sites
"We trained a mixed team on ITIL 5 to standardise how we run IT services across sites. Invensis Learning tailored the examples to our operations, and our incident handling is noticeably more consistent."
Nadia Stoyanova
L&D Lead, Manufacturing Shared Services
0/0
A Shared Language for Our Service Desk
"The corporate sessions gave our service desk a shared language for change and problem management. Scheduling around our delivery shifts was easy, and the trainer was excellent throughout."
Dimitar Angelov
IT Operations Manager, Software Outsourcing
0/0
4.6
Ratings
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Happy Learners
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Locations Worldwide
99%
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ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS and PeopleCert. It introduces digital product and service management, the ITIL Value System and the practices that help organisations create and improve value in modern IT environments.