Pass on Your First Attempt
Designed for IT and business professionals in Varna, this PeopleCert-aligned programme introduces the ITIL Value System and modern digital product and service management, then prepares you for the ITIL 5 Foundation exam. Learn in flexible live online or classroom formats that fit working schedules, and earn a globally recognised credential valued by the city's IT and outsourcing employers.
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16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Varna, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills and Recognition That Travel
For Individuals
ITIL 5 Foundation training helps professionals turn everyday IT work into structured, value-focused service management. The credential suits support analysts, IT coordinators, project team members and anyone moving into service roles in Varna's growing technology sector. Whether you are entering IT, formalising on-the-job experience, or refreshing legacy ITIL knowledge for the digital era, this training builds capability employers recognise.
If you want a respected first credential that proves you understand how modern digital products and services create value, this is a clear and accessible starting point. You gain framework knowledge, exam readiness and a globally portable qualification.
For Organizations
ITIL 5 Foundation group training helps organisations equip teams with a shared, modern approach to service management. It works well for IT departments, service desks and outsourcing teams that want consistent ways of working. For employers in Varna connecting IT delivery to business value, the training offers a scalable, flexible way to raise capability across the team.
If your teams handle services differently from desk to desk, this training creates one shared framework. People gain a common vocabulary for value, practices and continual improvement that improves day-to-day delivery.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Local Pay
ITIL 5 Foundation has become a trusted entry marker for IT service management roles across Varna, valued by IT services, outsourcing and shared-services employers building modern, value-focused teams. As the city positions itself as a centre of digital knowledge, professionals who understand service management are increasingly sought after. Demand spans service desk, incident and problem roles up to IT service manager, and here is what the local market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Varna : Salary Insights and Trends
Hiring Companies in Varna
Zaplatomer.bg - PayScale (Bulgaria) 2026
Source: Customer Umbrella - Pontica Solutions - TelebidPro - Senso
ITIL 5 Foundation is more than a certificate. It is a practical first step into modern IT service management. Join professionals in Varna building skills employers across the city's tech sector are hiring for. Start your journey today.
Your Varna Career TransformationVarna's IT and outsourcing market is expanding, and employers increasingly separate professionals who understand modern service management from those who do not. Here is which side of that line you want to be on.
Sources: ERI SalaryExpert, Zaplatomer.bg, Glassdoor (Bulgaria) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Varna is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Practical, Digital-Era Service Management
ITIL 5 Foundation training teaches you the core concepts of modern digital product and service management, from the ITIL Value System to continual improvement. By the end, you can apply a shared framework to real service situations and prepare confidently for the exam.
Understand how guiding principles, governance, value chain activities, management practices and continual improvement work together as one system to create and protect value.
Learn how value is created with consumers and stakeholders, balancing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Apply the dimensions of organisations and people, value streams and processes, information and technology, and partners and suppliers for a holistic approach to service management.
Use principles such as focus on value, start where you are, and keep it simple and practical to make better, faster service management decisions in real situations.
Follow products and services from discovery and design through build, operation, delivery and support, and see how each stage adds value across the lifecycle.
Explore ITIL's management practices and value stream mapping, and embed continual improvement as an everyday discipline that keeps services relevant.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1210
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Your Trusted ITSM Training Partner
Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations in Varna who want to build modern service management capability and pass the PeopleCert exam with confidence. Our programmes combine accredited courseware, experienced trainers, flexible delivery and dependable learner support. Whether you enrol as an individual or arrange training for your team with a trusted ITIL Version 5 Foundation training company in Varna, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Varna
Grand Hotel London, 3, Musala, Greek neighborhood, 8 microdistrict, Varna, Odessos, Varna, 9028, Bulgaria
ITIL Version 5 Foundation Training Location in Varna
Graffit Gallery Design Hotel, Varna
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Trusted by Leading Enterprises in Bulgaria
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"Applied to real life examples well and feel comfortable with the material"
"Victor was a great trainer and was appreciative of all of the real life scenarios he tied to the lessons"
"Great experience where knowledge are valuable "
"It was a good experienced and he did great of using real world examples that I was able to relate to. Pritesh were Explaining with extra slides in my work area. "
"Very Knowledgeable Teacher with a very small class size allowed for a good learning experience. "
"This training was very much helpful for completing my current job profession. "
"Victor is a very good instructor"
"The course was highly interactive, and the materials were clear and easy to understand."
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Bulgaria to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS and PeopleCert. It introduces modern digital product and service management and suits IT and business professionals at any stage, from support staff to managers. There are no formal prerequisites.