Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Certification?Your Route into Agile Delivery

    The Certified ScrumMaster (CSM) is Scrum Alliance's entry-level Scrum Master certification, and our CSM certification training in Botswana gives you a working command of the Scrum framework, the Scrum Master role, and the values that make agile teams effective. It is the most widely recognised Scrum Master credential in the world, with over one million certificates issued. Delivered as a 16-hour, Scrum Alliance aligned programme led by a Certified Scrum Trainer (CST), the course is built on the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, and the Scrum Alliance CSM Learning Objectives. You explore the three pillars of empiricism, the five Scrum values, the three team accountabilities, the five Scrum events, and the three artefacts, then apply them to realistic delivery scenarios. After the course you have 90 days to sit the online CSM exam through the Scrum Alliance portal: 50 questions, 60 minutes, open book, with a 74% pass mark. As Botswana's banks, telecoms operators and public sector accelerate digital transformation under the SmartBots strategy, employers increasingly want Scrum Masters who can facilitate delivery and remove impediments. Start your CSM journey with Invensis Learning.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Botswana. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Certification?Your Route into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Botswana. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in BotswanaDo You Qualify for the CSM Exam?

    Why Earning Your CSM Credential Pays OffFor Your Agile Career in Botswana

    CSM Exam Format in BotswanaWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Botswana

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers and Demand in BotswanaWhy Get CSM Certified?

    The Scrum Master role is gaining ground in Botswana as banks, telecoms operators and public-sector bodies modernise services under the SmartBots digital transformation strategy. Employers such as FNB Botswana, Orange Botswana, BTC and Absa Bank Botswana are building agile delivery teams, and certified Scrum Masters remain scarce against that demand. From Scrum Master and product owner to agile project manager and delivery lead, credentialed professionals are increasingly sought after, and here is what the local market is telling us right now.

    Market Forces Driving Scrum Master Demand in Botswana

    The CSM is more than a credential. It is your entry into agile delivery leadership. Join professionals across Botswana who facilitate Scrum teams and turn strategy into shipped value. Start your journey today.

    Your Botswana Career Transformation

    Your Agile Career, Before and After CSM

    The Shift Certified ScrumMasters Make

    Botswana's technology, banking and public-sector projects are expanding under digital transformation and Vision 2036, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, WorldSalaries, Glassdoor (Botswana) 2026.

    How to Get CSM Certified in BotswanaStep-by-Step Certification Process

    The path to online CSM certification in Botswana is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    The Scrum Master Skills You Will MasterGrounded in Scrum Alliance's Curriculum

    This CSM programme builds practical, job-ready Scrum capability mapped to the six Scrum Alliance CSM Learning Objectives. By the end, you can facilitate Scrum events, coach a self-managing team and remove impediments with confidence.

    Scrum Theory and Empiricism

    Skills covered in the CSM course start here: understand the empirical foundation of Scrum, the three pillars of transparency, inspection and adaptation, the Agile Manifesto connection, and why Scrum thrives in complex work.

    The Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety, and see how living the values underpins effective Scrum adoption and honest retrospectives.

    Building a Self-Managing Scrum Team

    Understand the three accountabilities, the Scrum Master, product owner and developers, and how self-management and cross-functionality let a small, cohesive team deliver value each Sprint.

    Facilitating the Five Scrum Events

    Run the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, and learn facilitation techniques that keep events productive and focused on the Sprint Goal.

    Managing Scrum Artefacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment, and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and a shared standard of quality.

    Leading as a Servant-Leader Scrum Master

    Serve the team, product owner and organisation through coaching, facilitation and impediment removal, and practise the servant-leadership behaviours that make a Scrum Master effective.

    Who Should TakeCSM Training in Botswana?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    __PRICE

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Botswana option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Botswana format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Botswana seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Botswana for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Botswana option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM TrainingScrum Alliance Aligned Partner in Botswana

    Invensis Learning delivers structured CSM training for professionals and organisations across Botswana who want to lead agile teams and pass the Scrum Alliance CSM exam. Our programmes combine Certified Scrum Trainers, flexible delivery formats, well-organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning, a trusted CSM training company in Botswana, provides a professional learning experience designed around practical understanding, real-world application and measurable outcomes.

    • Scrum Alliance aligned CSM training delivered by a Certified Scrum Trainer (CST)
    • Experienced trainers with real-world agile and Scrum delivery expertise
    • Flexible formats: live virtual, classroom and corporate group training
    • Structured, up-to-date courseware built on the current Scrum Guide
    • Guidance to prepare for and pass the online CSM exam
    • Two-year Scrum Alliance membership included on course completion
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in BotswanaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Botswana

    Avani Gaborone Resort, Botswana

    CSM Training Location in Botswana

    Cresta Mowana safari Resort & Spa, President Avenue, Police House quarters, Kasane, Chobe District, Botswana

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    Corporate CSM Training for Teams in BotswanaFor Your Teams

    • Suitable for small, medium and large delivery teams
    • Customised training schedules based on team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Certified Scrum Trainers with relevant agile and industry expertise
    • Role-based examples for banking, telecoms and public-sector teams
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams in Gaborone and across Botswana

    Organisations We Support

    FNB BotswanaBotswana Telecommunications CorporationOrange BotswanaAbsa Bank BotswanaStanbic Bank BotswanaDebswana

    What Our Learners Say

    Passed the CSM Exam with Confidence

    "The trainer made the Scrum framework genuinely click for me. I walked into the exam confident about the events and artefacts, passed first time, and now facilitate two delivery squads at a bank in Gaborone."

    Tebogo Moeng

    Scrum Master

    0/0

    A Smooth Switch into Agile Delivery

    "Moving from traditional project management to a Scrum Master role felt daunting, but the practical exercises on running retrospectives and removing impediments gave me exactly what I needed on the job."

    Kagiso Ramotswe

    Agile Project Manager

    0/0

    Formalised My Scrum Knowledge

    "As a developer already working in Scrum, I wanted to formalise my knowledge. The course clarified the five values and the three commitments, and the CSM credential has already opened new roles for me."

    Lesego Kgosi

    Software Developer

    0/0

    Our Teams Run Scrum Consistently Now

    "We trained a full delivery team through Invensis Learning. The onsite sessions were tailored to our telecoms projects, and our Scrum events are far more disciplined and productive now."

    Neo Sethunya

    Delivery Manager, Telecommunications

    0/0

    A Shared Agile Foundation Across Teams

    "As an L&D lead I needed a standardised agile foundation across departments. The corporate CSM programme was well coordinated, and the shared Scrum language has improved how our teams collaborate."

    Boitumelo Phiri

    Learning and Development Lead, Financial Services

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster credential is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognised Scrum Master credential globally, with over one million certificates issued.

    General

    What is the CSM certification?

    The Certified ScrumMaster credential is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values and practices that make Scrum teams effective. It is the most widely recognised Scrum Master credential globally, with over one million certificates issued.

    Who should take the CSM course in Botswana?

    The CSM suits aspiring Scrum Masters, project managers moving into agile delivery, and developers, testers or team leads already working in Scrum teams. In Botswana it is valued by banking, telecoms, government and consulting employers building agile delivery teams.

    Is the CSM worth it and what is the ROI?

    Yes. The CSM is the most recognised Scrum Master credential and opens roles such as Scrum Master, product owner and delivery lead. With certified agile talent scarce in Botswana and digital transformation accelerating, credentialed professionals are in strong demand across financial services and telecoms.

    Do I need experience or a degree to take the CSM?

    No. There is no formal education or work-experience requirement. The only requirement is attendance at an approved CSM course delivered by a Certified Scrum Trainer, which unlocks the exam. It suits both newcomers and those formalising existing Scrum knowledge.

    How long is the CSM certification valid?

    The CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two years. SEUs can be earned through training, conferences, coaching and self-study.

    Pricing

    How much does CSM training cost in Botswana?

    CSM training fees vary by format and are available on request in your local currency. The CSM exam fee is typically included in the course fee paid to the training provider, and a two-year Scrum Alliance membership is included on passing. Request a quote for current pricing.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, instruction from a Certified Scrum Trainer, practice questions, exam guidance, and a two-year Scrum Alliance membership with a digital badge on passing. Ask a learning advisor for a full inclusions list.

    Is the exam fee included in the training price?

    In most cases, yes. For CSM, the exam is taken through the Scrum Alliance portal after the course, and the exam fee is usually bundled into the course fee paid to the provider. Confirm this when you request a quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for delivery teams, PMOs and departments across Botswana. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an open-book, online, multiple-choice test taken through the Scrum Alliance portal after you complete an approved course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition.

    How many questions are on the CSM exam and how long is it?

    The CSM exam has 50 multiple-choice questions and a time limit of 60 minutes. It is open book, so you can refer to materials during the exam, and it is taken online without a proctor.

    What is the passing score for the CSM exam?

    The pass mark is 74%, which means answering at least 37 of the 50 questions correctly. Aim for broad understanding across all six CSM topic areas rather than memorising isolated facts.

    How many attempts do I get and when can I sit the exam?

    You have up to three attempts to pass the CSM exam within 90 days of completing your course. If you do not pass within those attempts, verify the current retake policy on the Scrum Alliance portal.

    Which standard is the CSM exam based on?

    The exam is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide by Ken Schwaber and Jeff Sutherland, the November 2020 edition, which introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    Course Content

    What topics does the CSM training cover?

    The training covers the six CSM topic areas: Scrum theory and principles, the five Scrum values, the Scrum team, the five Scrum events, the three Scrum artefacts, and the Scrum Master role, all aligned to the Scrum Alliance CSM Learning Objectives.

    How long is the CSM course?

    The CSM course is a 16-hour programme, delivered either as two full days or four half-days depending on the schedule. It is led live by a Certified Scrum Trainer and meets Scrum Alliance course requirements.

    Can a beginner take this course?

    Yes. The CSM is designed for professionals new to Scrum as well as those formalising existing knowledge. No prior experience is required, and the trainer builds concepts from the ground up with hands-on exercises and realistic scenarios.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, case studies illustrating facilitation and impediment removal, practice questions in the CSM exam format, and guidance to earn Scrum Education Units for future renewal.

    What is the next step after CSM?

    The Advanced Certified ScrumMaster (A-CSM) is the next level in the Scrum Alliance Scrum Master track, covering advanced facilitation and coaching. The CSM is the mandatory prerequisite, and A-CSM also requires time spent in a Scrum Master role after earning the CSM.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available in Botswana?

    We offer online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and learning style across Botswana.

    How soon can I start?

    New CSM batches run regularly in live virtual and classroom formats. See upcoming schedules on our website, or speak with a learning advisor to find the next batch that suits you.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your session.

    What is the refund or cancellation policy?

    Refunds and cancellations are handled per our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.