Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the EXIN SIAM Foundation Certification?UntitledYour Entry into Multi-Supplier IT Governance

    The SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management (SIAM), the discipline of coordinating multiple IT service providers through a single service integrator so services are delivered and governed end to end. Delivered as SIAM Foundation certification training in China, this EXIN-aligned programme covers the SIAM ecosystem, structural models, roles, processes, practices and governance at an entry level, grounded in the SIAM Body of Knowledge published by Scopism. The course suits IT service management professionals, sourcing and vendor managers, and service-integrator staff who work within or alongside China's growing multi-supplier IT landscape, from enterprise PMOs and telecom operators to banks, GCCs and managed-service providers. It is the first level in the EXIN SIAM scheme and needs no formal prerequisites, though ITIL or ITSM background makes the content easier to absorb. Governed by EXIN, the credential is recognised internationally and valid for life with no renewal. Prepare for the 40-question EXIN exam with structured guidance and start your SIAM journey with Invensis Learning.

    Invensis Learning is an EXIN Accredited Training Provider in China, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    What Is the EXIN SIAM Foundation Certification?Your Entry into Multi-Supplier IT Governance

    The SIAM Foundation (SIAM-F) certification validates your understanding of Service Integration and Management (SIAM), the discipline of coordinating multiple IT service providers through a single service integrator so services are delivered and governed end to end. Delivered as SIAM Foundation certification training in China, this EXIN-aligned programme covers the SIAM ecosystem, structural models, roles, processes, practices and governance at an entry level, grounded in the SIAM Body of Knowledge published by Scopism.

    The course suits IT service management professionals, sourcing and vendor managers, and service-integrator staff who work within or alongside China's growing multi-supplier IT landscape, from enterprise PMOs and telecom operators to banks, GCCs and managed-service providers. It is the first level in the EXIN SIAM scheme and needs no formal prerequisites, though ITIL or ITSM background makes the content easier to absorb.

    Governed by EXIN, the credential is recognised internationally and valid for life with no renewal. Prepare for the 40-question EXIN exam with structured guidance and start your SIAM journey with Invensis Learning.

    Certification Badge

    Invensis Learning is an EXIN Accredited Training Provider in China, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Examination Content Outline(ECO).

    Key Highlightsof the SIAM Foundation Training Course

    End-to-End Learning and Certification Readiness

    • Structured SIAM Foundation Certification training in China designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized SIAM Foundation course online materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered through Instructor-led SIAM Foundation training in China by experienced trainers with relevant service integration and management expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in China

    • Flexible learning options available for professionals seeking SIAM Foundation training online
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to SIAM Foundation
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance on certification preparation as part of the SIAM Foundation certification program in China
    • Earn a SIAM Foundation certificate after successfully meeting the course requirement

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in China
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured training and certification preparation where applicable
    • Support organizational capability building through a Corporate SIAM Foundation training program designed for team-based learning initiatives

    SIAM Foundation Certification Eligibility in ChinaDo You Qualify for the SIAM Foundation Exam?

    SIAM Foundation has no formal prerequisites. It is open to anyone interested in service integration and multi-supplier service delivery:

    • Open to all professionals - no prior SIAM experience required.

    • Suitable for IT and service-management practitioners, service integrators, transformation leads, vendor managers, and consultants.

    • Familiarity with basic IT service-management concepts (e.g. ITIL) is helpful but not required.

    • Recommended for anyone working in or moving into a multi-supplier service environment.

    Why the SIAM Credential Is Worth ItFor Professionals and Teams in China

    For Individuals

    For Individuals

    SIAM Foundation training helps you understand how a service integrator coordinates multiple providers and prepares you for the EXIN exam. It suits service desk, incident, problem and service owners, plus sourcing and vendor managers who work across complex IT ecosystems. Whether you are formalising a service-integration role, moving up from single-process delivery, or working in IT services, telecom, BFSI or a GCC in China, this training builds capability aligned with what multi-supplier employers now expect.

    If you want a recognised way to prove multi-supplier governance skills, SIAM Foundation is a practical first step. You gain the SIAM ecosystem, roles, processes and a structured path to a lifetime EXIN credential that employers value across sectors and regions.

    • Validates your understanding of service integration and management in multi-supplier environments
    • Positions you for service integrator, SIAM manager and service delivery roles
    • Gives you a shared vocabulary for governing multiple IT providers end to end
    • Adds a globally recognised, lifetime EXIN credential with no renewal required
    • Complements ITIL and ITSM knowledge with multi-supplier governance skills
    • Prepares you for the 40-question EXIN exam with structured, guided study
    • Opens a clear progression path towards EXIN SIAM Professional
    For Organizations

    For Organizations

    SIAM group training helps organisations build multi-supplier governance capability by equipping service and sourcing teams with a shared framework and practical skills. It can be delivered for IT service management functions, PMOs or vendor-management groups. For organisations connecting several providers to one customer outcome, this training creates a common language for integration, accountability and end-to-end service.

    If your teams struggle to govern a growing set of IT suppliers, SIAM group training gives them a standardised approach to roles, processes and end-to-end SLAs, so services are coordinated rather than fragmented across providers.

    • Builds consistent multi-supplier governance across your service teams
    • Improves end-to-end service quality when several providers deliver together
    • Clarifies roles, accountability and escalation across the SIAM ecosystem
    • Reduces value leakage and finger-pointing between suppliers
    • Enables customised, role-based training for PMO and service-management teams
    • Standardises SIAM practice across business units and locations
    • Strengthens in-house integration capability without heavy consulting spend

    SIAM Foundation Exam Format in ChinaWhat to expect on exam day

    The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.

    Exam ComponentDetails
    Exam NameSIAM Foundation
    Conducted ByEXIN
    Duration60 minutes
    Questions40 multiple-choice questions
    Passing Score65% (26 of 40)
    FormatMultiple-choice, closed book; online proctored or test center
    Testing BasisOfficial SIAM Foundation syllabus
    Testing FormatEXIN online proctored or test center

    SIAM Foundation Certification Cost in China

    The total cost of earning the SIAM Foundation credential typically includes the fee for SIAM Foundation training and exam preparation, along with the certification examination cost.

    Training Cost Includes:

    • Accredited EXIN-aligned SIAM Foundation training and digital courseware
    • Practice questions and full-length SIAM Foundation mock exams
    • Exam-focused guidance designed to improve first-attempt readiness on the SIAM Foundation paper
    • The SIAM Foundation training cost in China is CNY 9770

    Exam Cost:

    • EXIN SIAM Foundation exam fee paid to EXIN
    • Online proctored or test centre delivery via the EXIN candidate portal
    • Lifetime-valid EXIN SIAM Foundation credential - no renewal required
    • Most Invensis Learning packages bundle the EXIN exam voucher

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Where SIAM Skills Take Your Career in ChinaRoles, Demand and Pay

    SIAM has become a valued marker of multi-supplier governance across China, sought by IT services firms, GCCs, telecom operators, banks and managed-service providers that coordinate many IT suppliers behind one customer outcome. As enterprises accelerate digital transformation and cloud migration, professionals who can integrate and govern providers end to end are increasingly in demand, from service delivery and vendor management to service-integrator and SIAM manager roles. Here is what the market is telling us right now.

    ¥293,527

    Service Delivery Manager salary, China

    average per year, ERI SalaryExpert 2026

    ¥416,837

    IT Manager salary, China

    average per year, ERI 2026

    US$862bn

    China IT services market

    2026, IBISWorld

    9.3%

    IT outsourcing growth, China

    CAGR to 2029, Statista

    SECTORS HIRING

    • —IT Services, Outsourcing and GCCs
    • —Telecommunications and Network Operators
    • —Banking, Financial Services and Insurance
    • —Cloud and Managed Service Providers
    • —Government and State-Owned Enterprises
    • —Manufacturing and Consumer Technology

    GROWTH TRENDS

    • —Digital transformation multiplying IT suppliers per enterprise
    • —Cloud and managed-services migration raising integration needs
    • —Multi-vendor outsourcing strategies becoming the enterprise norm
    • —Deep ITSM talent pool but scarce multi-supplier governance skills
    • —Cost-optimisation and self-sufficiency policies driving vendor governance
    • —End-to-end service accountability rising up the CIO agenda

    Sources: ERI SalaryExpert, PayScale, Robert Half (China) 2026; IBISWorld, Statista (China IT services and outsourcing) 2026.

    Why SIAM Skills Are in Demand Across China

    Multi-Supplier Sprawl in Enterprise IT

    Chinese enterprises run cloud, telecom and outsourced providers side by side, but without a service integrator layer accountability blurs, the exact gap SIAM is built to close.

    SIAM builds the service-integrator model

    Rapid Digital Transformation

    China's IT services market reached US$862bn in 2026. Transformation programmes multiply suppliers and the need to govern them as one coherent, end-to-end service.

    SIAM builds end-to-end governance skills

    Cloud and Managed-Services Migration

    Multi-vendor outsourcing and migration to Alibaba Cloud, Huawei Cloud and Tencent raise integration complexity that SIAM roles, practices and tooling are designed to manage.

    SIAM builds tooling and process integration

    End-To-End Accountability Gap

    Customers experience one service but many providers deliver it. SIAM defines the roles, boards and end-to-end SLAs that pin down accountability across suppliers.

    SIAM defines who owns the end-to-end SLA

    Scarce Integration Talent

    China has a deep ITIL and ITSM talent pool but few professionals trained in multi-supplier governance, making SIAM-certified integrators rare and sought-after.

    SIAM makes certified professionals stand out

    Cost and Vendor-Governance Pressure

    Cost-optimisation and self-sufficiency policies push firms to rationalise suppliers and tighten governance, work that SIAM supplier-management practices directly support.

    SIAM builds supplier-management capability

    Sources: IBISWorld, Statista, Coherent Market Insights (China IT services and outsourcing) 2026; Robert Half China Salary Guide 2026.

    SIAM is more than a certificate. It is the skill China's multi-supplier IT ecosystems now need. Join professionals who integrate providers, govern end-to-end service and prove it with a recognised credential. Start your journey today.

    Your China Career Transformation

    From Delivery Contributor to Service Integrator

    Your China Career Transformation

    China's IT market is expanding with digital transformation, cloud migration and multi-vendor outsourcing, and employers increasingly separate professionals who can govern many suppliers from those who cannot. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage in the Chinese IT market

    After SIAM

    Service Delivery Manager roles in China average around ¥293,500, with SIAM leads earning far higher

    Today

    Shortlisted less often for roles that list SIAM or multi-supplier governance

    After SIAM

    Eligible for integration roles across IT services, telecom, BFSI and GCCs

    Today

    Confident in one process, but employers want end-to-end integration

    After SIAM

    Fluent in the SIAM ecosystem, the three-layer model and cross-supplier processes

    You earn your SIAM Foundation

    Before

    Multi-supplier coordination depends on informal habits, not a recognised method

    Now you have

    A globally recognised EXIN credential that names the roles, layers and governance of SIAM

    Before

    Stuck at single-process delivery with no cross-supplier mandate

    Now you have

    A clear route into service integrator, SIAM manager and service delivery roles

    Before

    Focused on one service tower, with limited view of the end-to-end service

    Now you have

    The skills employers want: end-to-end SLAs, governance and supplier management

    Before

    Recognition fades when you change employer or sector

    Now you have

    A lifetime EXIN credential recognised across China and worldwide

    "The gap between running one process and integrating many suppliers is a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who trained with Invensis Learning and made the shift.

    Sources: ERI SalaryExpert, PayScale, Robert Half (China) 2026.

    How to Get SIAM Foundation Certified in ChinaStep-by-Step Certification Process

    The SIAM Foundation certification path in China is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognized credential that remains valid for life.

    Step 1: Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2: Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3: Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4: Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5: Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6: Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Step 1

    Enroll in a SIAM Foundation Training Program

    Choose your preferred learning format, such as a SIAM Foundation certification course, live virtual training, self-paced learning, classroom sessions, or corporate group training. Enrollment provides access to learning materials, instructor support, and exam preparation resources.

    Step 2

    Create Your EXIN Account

    Create or sign in to your EXIN account at exin.com. Your account stores your exam voucher, schedule, results, and digital badge.

    Step 3

    Complete the Training and Practice Mocks

    Attend the full 2-day training and complete chapter quizzes, scenario exercises, and at least one full-length mock exam.

    Step 4

    Schedule the SIAM Foundation Exam

    Book your exam through your EXIN account: 40 multiple-choice questions, 60 minutes, 65% pass mark, closed book. Online proctored or test centre.

    Step 5

    Schedule Your SIAM Foundation Exam

    Once training is completed, schedule your examination through the certification platform. The SIAM Foundation training and exam process typically includes exam scheduling support and preparation guidance. The examination consists of 40 multiple-choice questions completed within 60 minutes and requires a minimum passing score of 65%.

    Step 6

    Activate Your Credential

    EXIN issues your SIAM Foundation digital badge and certificate. Lifetime valid , no renewal required.

    Module 1: SIAM Introduction and History

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Module 2: The SIAM Ecosystem

    • The four SIAM structures: internal, lead supplier, hybrid, externally sourced
    • Customer, Service Integrator, and Service Provider roles
    • Layered model and the SIAM operating model
    • Boundaries, governance, and accountability

    Module 3: SIAM Implementation Roadmap

    • The four-stage SIAM roadmap: Discovery & Strategy, Plan & Build, Implement, Run & Improve
    • Common implementation patterns and approaches
    • Transitioning from legacy operating models to SIAM
    • Critical success factors and lessons learned

    Module 4: SIAM Roles and Responsibilities

    • Customer organisation accountabilities
    • Service Integrator function and roles
    • Service Provider responsibilities
    • RACI in a SIAM context

    Module 5: SIAM Practices

    • People practices: structures, capabilities, governance
    • Process practices: integrated end-to-end processes
    • Measurement practices: performance, quality, value
    • Technology practices: integrated tooling and data

    Module 6: Processes Supporting SIAM and Foundation Exam Prep

    • Strategic, tactical, and operational SIAM processes
    • Common challenges and risks in SIAM adoption
    • SIAM Foundation exam structure and sample questions
    • Final-week revision plan

    Course Curriculumof the SIAM Foundation Certification Training

    The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.

    • Why SIAM emerged: multi-supplier service environments
    • Definition and scope of SIAM
    • Benefits, drivers, and use cases
    • Relationship to other frameworks (ITIL, COBIT, Lean, Agile)

    Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.

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    Skills You Will Build in This SIAM CoursePractical Capability Across the SIAM Framework

    This SIAM Foundation training helps you build multi-supplier governance knowledge, from the SIAM ecosystem and roles to integrated processes and implementation. By the end, you can explain how a service integrator coordinates providers and be ready for the EXIN exam.

    Understand the SIAM Ecosystem and Model

    Skills covered in SIAM Foundation start here: define Service Integration and Management, the customer organisation, service integrator and service provider layers, and how the three-layer model coordinates end-to-end service.

    Apply the Four Service Integrator Models

    Compare the internal, external, hybrid and lead-supplier service integrator sourcing options, and understand the advantages, trade-offs and retained-organisation concept behind each.

    Map SIAM Roles and Governance Structures

    Identify the SIAM Manager, Service Owner, Process Owner and Supplier Relationship Manager roles, and the governance boards, decision rights and escalation paths across the ecosystem.

    Integrate Processes Across Multiple Suppliers

    Coordinate incident, problem, change and service level management across providers, aggregating component performance into end-to-end SLAs and cross-supplier reporting.

    Run the SIAM Implementation Roadmap

    Work through the Discovery and Strategy, Plan and Build, Implement, and Run and Improve stages, including onboarding providers and managing service continuity during transition.

    Manage SIAM Practices, Challenges and Risks

    Apply collaboration, performance, supplier and assurance practices, handle cultural, tooling and commercial risks, and see how SIAM works with ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Who Should TakeSIAM Certification Training in China?

    Service Integration Lead

    Service Manager

    Vendor Manager

    IT Service Manager

    Transformation Lead

    Process Owner / Process Manager

    Service Architect

    Programme Manager (Multi-supplier)

    Who Can Take This Certification Training

    SIAM Foundation Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.

    SIAM Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    CNY 9770

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Untitled

    SIAM Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Untitled

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Untitled

    SIAM Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardize service management practices across teams. This format is ideal for SIAM Foundation training for companies in China seeking to build scalable service integration capabilities.

    Official EXIN-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Untitled

    SIAM Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Untitled

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Untitled

    SIAM Foundation Live Virtual Training

    SIAM Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CNY 9770

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Learn SIAM with Invensis LearningFor Your SIAM Foundation Certification Training in China?

    As a trusted SIAM Foundation training company in China, Invensis Learning delivers structured SIAM Foundation training for professionals and organisations building multi-supplier governance capability and preparing for the EXIN exam. As an accredited EXIN training partner, we combine experienced instructors, flexible delivery and organised courseware aligned to the SIAM Body of Knowledge. Whether you enrol as an individual or plan group training for your team, you get a professional learning experience focused on practical understanding, real-world application and exam readiness, backed by ISO-certified quality and information-security standards.

    • Accredited EXIN training partner delivering SIAM Foundation to the official specification
    • Experienced trainers with real IT service management and multi-supplier governance exposure
    • Flexible formats: live online, classroom and customised corporate group training
    • Structured courseware aligned to the SIAM Body of Knowledge and EXIN exam
    • Practice questions and mock assessments to build exam readiness
    • ISO 9001:2015 quality and ISO 27001:2022 information-security certified operations
    • Dedicated learner support before, during and after training
    • Scalable delivery for individuals and teams across China and worldwide

    500+

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    Years of Training Excellence

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    50+

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    SIAM Foundation Training Locations in ChinaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    SIAM Foundation Training Location in China

    Mandarin Oriental Wangfujing Beijing, No. 269 Wangfujing Street, Beijing, China, 100006

    SIAM Foundation Training Location in China

    Atlantis Sanya, 9P5R+4Q6, North Haitang Bei Road, Sanya, China, 572013

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    Corporate SIAM Foundation TrainingFor Your Teams in China

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    • Suitable for small, medium and large service and sourcing teams
    • Customised schedules aligned with your team's availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Trainers with real multi-supplier governance and ITSM expertise
    • Role-based, industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across China and global locations

    Leading Organisations

    HuaweiLenovoChina MobileICBCPing AnAlibaba

    What Our Learners Say

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    Cleared the EXIN Exam with Confidence

    "The SIAM Foundation course finally gave me the vocabulary to explain how our service integrator sits above four suppliers. The three-layer model and end-to-end SLA topics were directly useful, and I passed the EXIN exam on my first sitting."

    Wei Zhang

    Service Delivery Manager

    Untitled

    0/0

    Practical and Very Relevant to Vendor Work

    "Coming from an ITIL background, the multi-supplier governance content clicked quickly. The trainer used real outsourcing scenarios that matched my day job managing vendors, and the mock questions made the exam feel familiar."

    Li Na

    IT Supplier Manager

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    0/0

    Helped Me See the End-To-End Picture

    "Clear sessions on SIAM roles, the implementation roadmap and how SIAM works alongside ITIL and DevOps. As an incident manager working across providers, I now understand where accountability should sit."

    Chen Hao

    Incident Manager

    Untitled

    0/0

    Standardised Our Multi-Supplier Governance

    "We enrolled our service-management team to standardise how we govern multiple providers. The customised group training was well paced, and the shared SIAM language has already reduced finger-pointing between suppliers."

    Fang Min

    IT Service Management Lead, Telecom Sector

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    Tailored, Well Supported Corporate Delivery

    "As an L&D manager at a financial services firm, I needed training that mapped to our multi-vendor IT reality. Invensis delivered a tailored SIAM Foundation programme with strong trainer support and clear reporting on our team's progress."

    Zhao Lei

    L&D Manager, Banking Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    SIAM Foundation is EXIN's entry-level credential validating knowledge of Service Integration and Management, the practice of governing multiple IT service providers through a single service integrator. It suits IT service management professionals, sourcing and vendor managers, and service-integrator staff working in multi-supplier environments.

    General

    What is the SIAM Foundation certification and who is it for?

    SIAM Foundation is EXIN's entry-level credential validating knowledge of Service Integration and Management, the practice of governing multiple IT service providers through a single service integrator. It suits IT service management professionals, sourcing and vendor managers, and service-integrator staff working in multi-supplier environments.

    What is SIAM (Service Integration and Management)?

    SIAM is a management methodology for environments where several providers deliver IT services to one customer organisation. It introduces a service integrator layer that coordinates providers to ensure end-to-end service delivery and clear accountability across the ecosystem.

    Is the SIAM Foundation certification recognised in China?

    Yes. SIAM Foundation is issued by EXIN, an internationally recognised examination body operating in over 165 countries. It is valued by IT services firms, telecom operators, banks, GCCs and managed-service providers across China that run multi-supplier IT ecosystems.

    Do I need prior experience or ITIL to take SIAM Foundation?

    No. SIAM Foundation has no formal prerequisites and is open to all. Familiarity with basic ITSM concepts, such as from ITIL Foundation, makes the content easier to absorb, but it is not required to enrol or to sit the exam.

    How long is the SIAM Foundation certification valid?

    The certification is valid for life. It does not expire, and there is no renewal, re-examination or continuing-education requirement once you have passed the EXIN exam.

    Pricing

    How much does SIAM Foundation training cost in China?

    Training fees vary by format and schedule, so pricing is available on request. Your package can bundle instructor-led training, courseware, practice questions and the EXIN exam voucher. Request a quote or talk to a learning advisor for current pricing.

    What is included in the SIAM course fee?

    The fee typically includes instructor-led training, courseware aligned to the SIAM Body of Knowledge, practice questions, mock assessments and learner support. The EXIN exam voucher is usually included in accredited-provider packages; confirm what your chosen plan covers.

    Is the EXIN exam fee included in the training price?

    Often, yes. Accredited providers commonly bundle the exam voucher with training, though it can also be purchased separately. EXIN pricing varies by region and channel, so confirm whether the voucher is included when you enrol.

    Do you offer group or corporate discounts for SIAM training?

    Yes. We offer customised corporate group training with schedules and volume-based pricing for service-management, PMO and vendor-management teams. Contact us for a tailored group quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the EXIN SIAM Foundation exam?

    The exam is closed book with 40 single-answer multiple-choice questions and a 60-minute time limit. It can be taken online with EXIN proctoring or at an accredited test location, typically arranged through your training provider.

    What is the passing score for the SIAM Foundation exam?

    The pass mark is 65 per cent, meaning you must answer at least 26 of the 40 questions correctly. Aim for broad understanding across all seven topic areas rather than deep focus on any single one.

    What topic areas does the SIAM Foundation exam cover?

    Seven topic areas: introduction to SIAM, the implementation roadmap, roles and responsibilities, SIAM practices, processes to support SIAM, challenges and risks, and SIAM with other practices such as ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    Where can I take the SIAM Foundation exam?

    You can sit it online through EXIN's proctored exam system, or at an EXIN accredited test location. The exam is usually booked through an accredited training provider as part of a training and exam bundle.

    What happens if I do not pass the exam the first time?

    You can rebook and re-sit the EXIN exam. The specific re-sit policy and any re-examination fee vary by channel, so confirm the current terms with your provider or EXIN when you register. Our trainers and practice resources help you prepare for a first-time pass.

    Which standard is the SIAM Foundation exam based on?

    The exam follows the EXIN SIAM Foundation Examination Specification, aligned to the SIAM Body of Knowledge (SIAM BoK) published by Scopism, the primary reference for the credential.

    Course Content

    What topics are covered in the SIAM training?

    The training covers the seven EXIN topic areas: SIAM concepts and the ecosystem, the implementation roadmap, roles and governance, SIAM practices, integrated processes across providers, challenges and risks, and how SIAM relates to ITIL, COBIT, ISO/IEC 20000, Agile and DevOps.

    What learning resources and materials are provided?

    You receive courseware aligned to the SIAM Body of Knowledge, references to the EXIN examination specification, practice questions, mock assessments and topic-wise quizzes to reinforce understanding and build exam readiness.

    Are there practice questions or mock exams included?

    Yes. The programme includes practice questions and full mock assessments mapped to the 40-question, 60-minute EXIN exam, helping you identify weak areas and get comfortable with the question style before exam day.

    Is the courseware aligned with the current SIAM syllabus?

    Yes. The courseware is aligned to the current EXIN SIAM Foundation Examination Specification and the SIAM Body of Knowledge published by Scopism, so you study the material the exam actually tests.

    What will I receive after completing the training?

    You receive a course completion certificate. After passing the EXIN exam, you also gain an official EXIN digital certificate and badge, a listing in the EXIN registry, and the right to use the SIAM Foundation designation.

    Enrollment

    What are the eligibility requirements to enrol in SIAM training?

    There are none. Anyone can enrol, and the EXIN exam has no formal prerequisites. Basic ITSM familiarity is helpful but not required, making SIAM Foundation an accessible entry point into multi-supplier governance.

    How do I enrol in the SIAM Foundation course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available?

    We offer live online (live virtual) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How long is the training and how soon can I start?

    SIAM Foundation is typically delivered as a 16-hour programme, usually across two days, with flexible weekday and weekend batches. See upcoming schedules or ask an advisor about the next available cohort.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact our support team to arrange a transfer that works for you.