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Take the first step into modern IT service management with accredited, instructor-led ITIL 5 Foundation training for professionals across China. Learn the ITIL Value System, value co-creation and the digital service lifecycle, then sit the PeopleCert exam with confidence, in live online and corporate formats that fit working schedules. As a leading ITIL Version 5 Foundation training company, Invensis Learning supports learners from first lesson to certification.
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16
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16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in China, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation helps professionals turn day-to-day IT work into structured, value-led service management. The certification suits service desk agents, support and operations analysts, and business staff who want a recognised entry point into ITSM. Whether you are formalising skills you already use, moving from technical support into service roles, or supporting a cloud or digital transformation programme, ITIL 5-F builds capability aligned with what employers in China now expect.
If you want a globally recognised first credential that travels across employers and sectors, ITIL 5 Foundation is a clear starting point. You gain framework fluency, exam-readiness support, and a structured path that leading IT services, telecom and BFSI employers value.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent, value-led service management by giving teams a shared framework and vocabulary. The training can be delivered for service desks, IT operations groups or whole technology functions. For organisations modernising IT amid cloud adoption and the Digital China agenda, ITIL 5-F provides a scalable way to lift service quality and governance maturity.
If your teams run services with inconsistent practices, ITIL 5 Foundation training creates a common foundation for how value is created, delivered and improved. Departments gain a standardised approach to lifecycle, the four dimensions and continual improvement.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation opens the door to service management careers across China's fast-growing technology economy. IT services, telecom, BFSI, e-commerce and state-owned enterprises all run large service operations, and they value professionals who can frame IT as digital products and services. Demand spans service desk, service delivery and IT operations roles, from analyst to manager, and here is what the market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a practical first step into the service management roles China's IT employers are hiring for. Join professionals who turn IT work into measurable value. Start your journey today.
Your China Career TransformationChina's IT economy is expanding with cloud adoption, digital transformation and outsourcing growth, and employers increasingly separate professionals who understand service value from those who only run tasks. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, Michael Page (China) 2026.
The ITIL V5 Foundation certification path in China is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Skills covered in ITIL 5 Foundation span the full framework, from digital service concepts and value co-creation to the lifecycle, management practices and continual improvement. By the end of the programme, you can describe how modern services create and deliver value.
In ITIL 5 Foundation you will learn what digital products and services are, how value is created in digital environments, and how products and services are managed and improved across their lifecycle.
Understand how providers, consumers and partners co-create value together, weighing outcomes, costs, risks, experience and sustainability when designing and delivering services.
Apply the organisations and people, value streams and processes, information and technology, and partners and suppliers dimensions for a holistic view of any service.
Use the ITIL Value System and the seven guiding principles, from focus on value to optimise and automate, to make better, joined-up service decisions.
Work across discovery, design, build, operation, and delivery and support, and see how each stage connects to keep value flowing to consumers.
Apply ITIL management practices, continual improvement, and value stream mapping and management to real digital environments and everyday IT work.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
CNY 9430
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in China, Invensis Learning delivers accredited ITIL 5 Foundation training for professionals and organisations who want a recognised entry into IT service management. Our programmes combine certified, experienced trainers, up-to-date courseware aligned to the current ITIL 5 syllabus, flexible delivery, and learner-focused support. Whether you enrol as an individual or plan group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and exam readiness.
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ITIL Version 5 Foundation Training Location in China
Mandarin Oriental Wangfujing Beijing, No. 269 Wangfujing Street, Beijing, China, 100006
ITIL Version 5 Foundation Training Location in China
Atlantis Sanya, 9P5R+4Q6, North Haitang Bei Road, Sanya, China, 572013
Trusted by Leading Organisations
Connected My Daily Work to the Bigger Picture
"The ITIL 5 Foundation course finally connected the tools I use every day to the bigger picture of value and the service lifecycle. The trainer used real examples, and I passed on my first attempt."
Li Wei
IT Service Desk Analyst
0/0
Clear, Practical and Easy to Apply
"I came in with no framework background. The four dimensions and guiding principles were explained so clearly that I could start applying them at work within a week."
Zhang Min
IT Support Engineer
0/0
Well-Structured Exam Preparation
"Great pace and well-structured material. The practice questions matched the exam style closely and built my confidence ahead of the PeopleCert exam."
Chen Jing
Junior IT Operations Analyst
0/0
A Shared Language Across Our Team
"We trained our service desk team with Invensis Learning. The shared ITIL 5 language improved how we handle incidents and how we communicate with the business."
Wang Lei
IT Service Delivery Lead, Telecommunications
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Tailored Training That Fit Our Goals
"The corporate sessions were tailored to our cloud transformation. Flexible scheduling and a knowledgeable trainer made it easy to upskill the whole team at once."
Liu Yang
Learning and Development Manager, Banking
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Yes. ITIL 5 Foundation is a globally recognised entry credential in IT service management, valued by IT services, telecom, BFSI and e-commerce employers across China. Service management roles average around 307,000 yuan a year and rise with seniority, so the certification supports both recognition and earning potential.