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Take the first step into modern IT service management with accredited, instructor-led ITIL 5 Foundation training for professionals across China. Learn the ITIL Value System, value co-creation and the digital service lifecycle, then sit the PeopleCert exam with confidence, in live online and corporate formats that fit working schedules. As a leading ITIL Version 5 Foundation training company, Invensis Learning supports learners from first lesson to certification.
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16
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16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your First Step into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in China, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills, Recognition and Career Momentum
For Individuals
ITIL 5 Foundation helps professionals turn day-to-day IT work into structured, value-led service management. The certification suits service desk agents, support and operations analysts, and business staff who want a recognised entry point into ITSM. Whether you are formalising skills you already use, moving from technical support into service roles, or supporting a cloud or digital transformation programme, ITIL 5-F builds capability aligned with what employers in China now expect.
If you want a globally recognised first credential that travels across employers and sectors, ITIL 5 Foundation is a clear starting point. You gain framework fluency, exam-readiness support, and a structured path that leading IT services, telecom and BFSI employers value.
For Organizations
ITIL 5 Foundation group training helps organisations build consistent, value-led service management by giving teams a shared framework and vocabulary. The training can be delivered for service desks, IT operations groups or whole technology functions. For organisations modernising IT amid cloud adoption and the Digital China agenda, ITIL 5-F provides a scalable way to lift service quality and governance maturity.
If your teams run services with inconsistent practices, ITIL 5 Foundation training creates a common foundation for how value is created, delivered and improved. Departments gain a standardised approach to lifecycle, the four dimensions and continual improvement.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why ITIL 5 Foundation Pays Off
ITIL 5 Foundation opens the door to service management careers across China's fast-growing technology economy. IT services, telecom, BFSI, e-commerce and state-owned enterprises all run large service operations, and they value professionals who can frame IT as digital products and services. Demand spans service desk, service delivery and IT operations roles, from analyst to manager, and here is what the market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in China : Salary Insights and Trends
Hiring Companies in China
Glassdoor · PayScale (China) 2026
Source: Lenovo · Neusoft · Pactera · Chinasoft
ITIL 5 Foundation is more than a certificate. It is a practical first step into the service management roles China's IT employers are hiring for. Join professionals who turn IT work into measurable value. Start your journey today.
Your China Career TransformationChina's IT economy is expanding with cloud adoption, digital transformation and outsourcing growth, and employers increasingly separate professionals who understand service value from those who only run tasks. Here is which side of that line you want to be on.
Sources: PayScale, Glassdoor, Michael Page (China) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in China is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Core Capabilities for Modern Service Management
Skills covered in ITIL 5 Foundation span the full framework, from digital service concepts and value co-creation to the lifecycle, management practices and continual improvement. By the end of the programme, you can describe how modern services create and deliver value.
In ITIL 5 Foundation you will learn what digital products and services are, how value is created in digital environments, and how products and services are managed and improved across their lifecycle.
Understand how providers, consumers and partners co-create value together, weighing outcomes, costs, risks, experience and sustainability when designing and delivering services.
Apply the organisations and people, value streams and processes, information and technology, and partners and suppliers dimensions for a holistic view of any service.
Use the ITIL Value System and the seven guiding principles, from focus on value to optimise and automate, to make better, joined-up service decisions.
Work across discovery, design, build, operation, and delivery and support, and see how each stage connects to keep value flowing to consumers.
Apply ITIL management practices, continual improvement, and value stream mapping and management to real digital environments and everyday IT work.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
CNY 9430
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led Prep
As a trusted ITIL Version 5 Foundation training company in China, Invensis Learning delivers accredited ITIL 5 Foundation training for professionals and organisations who want a recognised entry into IT service management. Our programmes combine certified, experienced trainers, up-to-date courseware aligned to the current ITIL 5 syllabus, flexible delivery, and learner-focused support. Whether you enrol as an individual or plan group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and exam readiness.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in China
Mandarin Oriental Wangfujing Beijing, No. 269 Wangfujing Street, Beijing, China, 100006
ITIL Version 5 Foundation Training Location in China
Atlantis Sanya, 9P5R+4Q6, North Haitang Bei Road, Sanya, China, 572013
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"It's a good learning experience with Pritesh! He spent time to help me going through both 7th and 8th edition and giving exam tips. Appreciate it!"
"Respective communication, steady pace of the class, not too fast but as well not too slow. A lot of space for open discussions and questionings. its not 5/5 because I believe the sessions consist of too much information for such short time. It could be organized in 1 more day, with less information per day, to have a better understanding."
"Trainer Pritesh Shah was very knowledgeable and prepared a training with examples that helped me understand the process better! Thank you very much!"
"I loved the course! The instructor was great—they pointed out essential details I should pay attention to and shared some valuable notes that will definitely help me with the upcoming exam."
"This is a good conduct of the information contained in e-mail for me ."
"I enjoyed the constant interaction and Knowledge Checks - it helped to retain a lot of the information. Sathish was great and always willing to explain any queries we had. Thanks Sathish!!"
"Pritesh has good experience and knowledge on the subject. Had a wonderful learning experience."
"Good training from Pritesh Shah"
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ITIL Version 5 Foundation training for individuals and teams. Select a city in China to view upcoming dates, formats and pricing.
Here's everything you may ask...
Yes. ITIL 5 Foundation is a globally recognised entry credential in IT service management, valued by IT services, telecom, BFSI and e-commerce employers across China. Service management roles average around 307,000 yuan a year and rise with seniority, so the certification supports both recognition and earning potential.
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