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Designed for IT and business professionals in Nanjing, this instructor-led programme from a specialist ITIL Version 5 Foundation training company builds the digital service management skills employers across the city's software and information services sector are hiring for, and prepares you for the globally recognised AXELOS (PeopleCert) ITIL 5 Foundation exam.
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Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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Starts from
CNY 9430
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Route into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nanjing, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
For Professionals and Organisations
For Individuals
ITIL 5 Foundation training helps professionals build practical digital service management capability and earn a credential recognised across IT teams worldwide. It suits service desk, support, operations and delivery roles, as well as managers moving into service ownership. Whether you are formalising your ITSM knowledge, switching into IT services, or supporting digital transformation at Nanjing's software and telecoms employers, this training maps your day-to-day work to a globally recognised standard.
If you want to stand out in Nanjing's competitive IT job market, ITIL 5-F gives you a clear, structured route. You gain modern service management vocabulary, the ITIL guiding principles, and an exam-ready path to certification.
For Organizations
ITIL 5 Foundation group training helps organisations build a shared service management language across IT teams. Delivered for service desks, operations groups and project teams, it standardises how value is created, delivered and improved. For employers connecting IT delivery to business outcomes, the training offers a scalable, flexible way to raise service quality across departments.
If your teams in Nanjing struggle with inconsistent IT processes, ITIL 5-F group training creates a common framework. Staff gain a standardised approach to incidents, requests, continual improvement and value co-creation.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Why Get ITIL 5 Certified?
ITIL 5 Foundation is increasingly valued across Nanjing's software, telecoms and outsourcing employers, where large IT service operations need professionals who can manage and improve digital services. As the China (Nanjing) Software Valley scales towards a trillion-yuan industry, certified service management talent is in demand from service desk roles up to IT service delivery and operations leadership. Here is what the local market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Nanjing : Salary Insights and Trends
Hiring Companies in Nanjing
PayScale · SalaryExpert (China) 2026
Source: iSoftStone · Neusoft · Runhe Software · Dell
ITIL 5 Foundation is more than a certificate. It is a career advantage for IT professionals in Nanjing who want to manage and improve modern digital services. Start your journey today.
Your Nanjing Career TransformationNanjing's IT services market is expanding with cloud, AI and digital transformation investment, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.
Sources: PayScale, ERI SalaryExpert, Robert Half (China) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Nanjing is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Applying ITIL 5 in Real Digital Environments
This programme builds practical digital service management capability grounded in the ITIL 5 Foundation syllabus. By the end, you can explain the ITIL Value System and apply the guiding principles to everyday IT work.
Skills covered in ITIL 5 Foundation start here: understand digital products and services, value creation and how services are managed across their lifecycle in modern IT teams.
Learn how value is co-created between providers, consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability in everyday service decisions.
Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic approach to services.
Understand how guiding principles, governance, value chain activities, management practices and continual improvement combine within the ITIL Value System.
Use principles such as focus on value, start where you are, and progress iteratively with feedback to make better, simpler service management decisions.
Build continual improvement habits and apply value stream mapping and management to remove waste and keep digital services improving over time.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
CNY 9430
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
For Your ITIL Version 5 Foundation Certification Training in Nanjing?
Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations in Nanjing who want to build digital service management capability and pass the AXELOS (PeopleCert) exam. As a leading ITIL Version 5 Foundation training company in Nanjing, our programmes combine experienced ITSM trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding and real-world application.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Nanjing
The Westin Nanjing Resort & Spa, Nanjing
ITIL Version 5 Foundation Training Location in Nanjing
Nanjing Greenland InterContinental Hotel, 1, Central Road, Hunan Road Subdistrict, Gulou District, Nanjing, Jiangsu Province, 210008, China
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"The Instructor. (Sathish Kumar) He delivers the content that are easy to understand. "
"Great experience, Sathish is a very thorough instructor."
"I had a great two days of training with Pritesh Shah. He was very patient with teaching the proper terms and providing real world examples for better understanding. I was the only one in the class and I felt very much accommodated to my learning style and how I can absorb information better. Every question I had was explained thoroughly to me."
"It was a good experienced and he did great of using real world examples that I was able to relate to. Pritesh were Explaining with extra slides in my work area. "
"Quiez sessions are very nice. I really helpful to push our career growth. Awesome trainer and his teaching style."
"The pace and learnings from the course were good, liked how the trainer went through everything and always checked if there were questions and when there were he gave thorough answers."
"The organisation was very good. The team activity in the warehouse was productive. In the evening we had a great experience."
"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
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ITIL Version 5 Foundation training for individuals and teams. Select a city in China to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the guiding principles. It suits IT and business professionals at any career stage, with no prior experience needed.
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