Is ITIL 5 Foundation worth it for IT professionals in Nanjing?

Yes. ITIL 5 Foundation is a globally recognised credential valued across Nanjing's software, telecoms and outsourcing employers. As the city's IT services industry scales towards a trillion yuan, certified service management professionals are increasingly in demand.

Do I need any prior experience or qualifications?

No. ITIL 5 Foundation has no formal prerequisites and is open to everyone. It is designed as the entry point to the ITIL 5 scheme, so beginners and experienced staff alike can start with confidence.

Who governs the ITIL 5 Foundation certification?

ITIL is owned and published by AXELOS, and PeopleCert is the sole examination body. PeopleCert acquired AXELOS in 2021 and delivers all ITIL exams and accredited training worldwide.

How long is the ITIL 5 Foundation certification valid?

ITIL 5 Foundation is valid for three years. To maintain it, you renew within each three-year cycle by earning 60 CPD (Continuing Professional Development) points, as specified by PeopleCert.

What is included in the ITIL 5 Foundation training fee?

The training fee typically includes instructor-led sessions, syllabus-aligned courseware, practice questions, mock exams and learner support. Inclusions vary by format and provider. Speak with a learning advisor for a detailed quote.

How much does ITIL 5 Foundation training cost in Nanjing?

Fees vary by delivery format and inclusions, so pricing is available on request. The exam fee is set by PeopleCert and may be billed separately. Request a quote to see current options for Nanjing.

Is the exam fee included in the training price?

It depends on the package. Some bundles include the PeopleCert exam voucher, while others quote training and exam separately. Confirm current exam pricing with PeopleCert and ask us which option applies to you.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT teams. Contact us for a tailored quote for your organisation.

What payment options are available?

We accept major cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the option that suits you.

What is the format of the ITIL 5 Foundation exam?

The ITIL 5 Foundation exam is closed book with 40 multiple-choice, single-answer questions. It is delivered online with PeopleCert OnVUE proctoring or at an authorised test centre.

How many questions are on the exam and how long is it?

The exam has 40 questions and lasts 60 minutes. There is no oral or panel component, so preparation focuses on understanding the nine syllabus topic areas.

What is the passing score for ITIL 5 Foundation?

You need 65% to pass, which is 26 out of 40 questions correct. Broad understanding across all nine topic areas gives you the best chance of success.

How do I book the ITIL 5 Foundation exam?

You schedule the exam through PeopleCert, either via OnVUE online proctoring available 24/7 or at an authorised test centre. We can guide you through the booking process.

What happens if I do not pass the first time?

You can resit the exam by booking another attempt with PeopleCert. Our trainers and practice materials help you target weak areas before you try again. Confirm current resit fees with PeopleCert.

What topics does the ITIL 5 Foundation course cover?

The course covers the nine syllabus areas, including digital product and service management concepts, value co-creation, the four dimensions, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management.

Can a beginner take this course?

Yes. ITIL 5 Foundation needs no prior ITIL or ITSM experience. The training builds from core concepts, so beginners and career changers can follow along with trainer support.

What learning resources are provided?

You receive syllabus-aligned courseware, practice questions, mock exams and quizzes. These help you understand the ITIL Value System and prepare for the exam format.

Is the courseware aligned with the latest ITIL 5 syllabus?

Yes. The courseware is aligned to the AXELOS (PeopleCert) ITIL 5 Foundation (Version 5.0) syllabus, the current edition of the framework.

What language and format is the training delivered in?

Training is delivered by experienced trainers in live virtual, classroom or onsite formats. Materials and sessions support clear, practical learning for professionals in Nanjing.

How do I enrol in the ITIL 5 Foundation course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to an advisor if you need help choosing.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can pick the format that fits your schedule.

How soon can I start?

New batches run regularly in live virtual and classroom formats. Check upcoming schedules or speak with a learning advisor to find the next available cohort in your timezone.

Can I reschedule or transfer to another batch?

Yes. Flexi options let you reschedule or move to another batch on selected plans. Contact support to arrange this before your batch begins.

What is the refund or cancellation policy?

Refunds and cancellations follow our published policy, and selected plans include a reschedule option. Reach out to our team for the details that apply to your enrolment.

ITIL Version 5 Foundation Certification Training in Nanjing

Walk Out Certified

Designed for IT and business professionals in Nanjing, this instructor-led programme from a specialist ITIL Version 5 Foundation training company builds the digital service management skills employers across the city's software and information services sector are hiring for, and prepares you for the globally recognised AXELOS (PeopleCert) ITIL 5 Foundation exam.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

7 enrolled this week

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Nanjing

Starts from

CNY 9430

What Is the ITIL 5 Foundation Certification?Your Route into Digital Service Management

The ITIL Version 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert), covering the core concepts of digital product and service management, the ITIL Value System, and the practices that help organisations create, deliver and continually improve value. ITIL Version 5 Foundation certification training in Nanjing gives IT and business professionals a globally recognised credential matched to the city's fast-growing software and information services economy.

The course suits service desk staff, IT support analysts, operations and delivery professionals, and managers who want to lead modern, value-driven IT services. You will learn how the ITIL guiding principles, the four dimensions and the product and service lifecycle work together, with no prior ITIL experience required to begin.

Nanjing's software and information services industry has passed 850 billion yuan and is pushing towards the trillion mark, so employers across the China (Nanjing) Software Valley increasingly value structured service management skills. Start your ITIL 5-F journey with Invensis Learning and turn that demand into a career advantage.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nanjing, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Nanjing designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Nanjing
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Nanjing

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Nanjing
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Nanjing
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in NanjingDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Why ITIL 5 Foundation Is Worth ItFor Professionals and Organisations

For Individuals

ITIL 5 Foundation training helps professionals build practical digital service management capability and earn a credential recognised across IT teams worldwide. It suits service desk, support, operations and delivery roles, as well as managers moving into service ownership. Whether you are formalising your ITSM knowledge, switching into IT services, or supporting digital transformation at Nanjing's software and telecoms employers, this training maps your day-to-day work to a globally recognised standard.

If you want to stand out in Nanjing's competitive IT job market, ITIL 5-F gives you a clear, structured route. You gain modern service management vocabulary, the ITIL guiding principles, and an exam-ready path to certification.

Earns a globally recognised AXELOS (PeopleCert) credential employers trust
Builds in-demand digital service management skills for modern IT teams
Opens roles from service desk analyst to IT service delivery manager
Teaches the ITIL guiding principles you can apply at work immediately
Requires no prior ITIL experience, so beginners can start with confidence
Strengthens your profile across Nanjing's software and telecoms employers
Prepares you fully for the 40-question ITIL 5 Foundation exam
Provides a foundation for higher ITIL 5 qualifications

For Organizations

ITIL 5 Foundation group training helps organisations build a shared service management language across IT teams. Delivered for service desks, operations groups and project teams, it standardises how value is created, delivered and improved. For employers connecting IT delivery to business outcomes, the training offers a scalable, flexible way to raise service quality across departments.

If your teams in Nanjing struggle with inconsistent IT processes, ITIL 5-F group training creates a common framework. Staff gain a standardised approach to incidents, requests, continual improvement and value co-creation.

Builds consistent service management practice across IT teams
Connects IT service delivery to measurable business value
Reduces incidents and rework through standardised processes
Supports digital transformation and cloud adoption programmes
Enables customised, role-based training for your teams
Strengthens in-house ITSM capability and staff retention
Offers flexible live virtual, classroom and onsite delivery
Prepares teams for the AXELOS (PeopleCert) certification

ITIL V5 Foundation Exam Format in NanjingWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Nanjing

The total cost of getting ITIL V5 Foundation certified in Nanjing includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Nanjing delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Nanjing is CNY 9430

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

ITSM Careers and Demand in NanjingWhy Get ITIL 5 Certified?

ITIL 5 Foundation is increasingly valued across Nanjing's software, telecoms and outsourcing employers, where large IT service operations need professionals who can manage and improve digital services. As the China (Nanjing) Software Valley scales towards a trillion-yuan industry, certified service management talent is in demand from service desk roles up to IT service delivery and operations leadership. Here is what the local market is telling us right now.

¥293,527

IT Service Delivery Manager, China

average per year, ERI 2026

¥288,709

IT Manager average, China

PayScale 2026

¥850bn+

Nanjing software industry scale

2024, towards trillion

850,000+

Software professionals in Nanjing

Nanjing software sector

SECTORS HIRING

—Software and Information Services
—Telecommunications and Next-Gen ICT
—IT and Service Outsourcing
—Cloud Computing, AI and Data Centres
—Banking, Financial Services and Insurance
—Intelligent Manufacturing and Electronics

GROWTH TRENDS

—Nanjing software industry passing 850bn yuan towards trillion scale
—China (Nanjing) Software Valley anchoring 3,600+ key enterprises
—Cloud and AI demand driving around 26% growth in China cloud spend
—Service outsourcing contracts ranked among China's highest
—SME digital transformation pilots expanding ITSM adoption
—Next-gen ICT task force prioritising digital services

Sources: PayScale, ERI SalaryExpert, Robert Half, Glassdoor (China) 2026; Invest Nanjing and China (Nanjing) Software Valley 2024-2025.

Designation

ITIL Version 5 Foundation Certified Professionals in Nanjing : Salary Insights and Trends

Hiring Companies in Nanjing

¥80K

Min

¥120K

Average

¥180K

Max

PayScale · SalaryExpert (China) 2026

iSoftStoneNeusoftRunhe SoftwareDell

Source: iSoftStone · Neusoft · Runhe Software · Dell

What Is Driving Demand for ITIL 5 Skills in Nanjing

Scaling Software Operations

Nanjing's software and information services industry has passed 850 billion yuan, and employers running large IT operations need the standardised service management ITIL 5 provides.

ITIL 5 builds digital service management skills

Cloud and AI Service Complexity

China's cloud spend is growing around 26% a year on AI demand. Managing reliable digital services at this scale needs the value-driven practices ITIL 5 Foundation teaches.

ITIL 5 builds value-driven service practices

Service Outsourcing Quality Pressure

Nanjing's service outsourcing contracts rank among China's highest, and clients expect consistent delivery. ITIL-trained staff help providers meet service-level commitments.

ITIL 5 supports consistent service delivery

Service Management Talent Shortage

The city has 850,000+ software professionals but fewer with structured service management credentials. ITIL 5-F holders stand out to local and global employers.

ITIL 5 makes certified professionals stand out

Sources: Invest Nanjing, China (Nanjing) Software Valley 2024-2025; Omdia, Mordor Intelligence (China cloud) 2025-2026.

ITIL 5 Foundation is more than a certificate. It is a career advantage for IT professionals in Nanjing who want to manage and improve modern digital services. Start your journey today.

Your Nanjing Career Transformation

Where You Stand Today,

And Where ITIL 5 Certification Takes You

Nanjing's IT services market is expanding with cloud, AI and digital transformation investment, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.

Today

Pay capped in junior IT support bands with little leverage

After ITIL 5

IT service delivery manager roles in China average around ¥293,527

Today

Overlooked for roles that list ITIL or ITSM as preferred

After ITIL 5

Eligible for service management roles across software and telecoms

Today

Strong on tasks, but missing the service management vocabulary

After ITIL 5

Fluent in value co-creation, the four dimensions and the ITIL Value System

You earn your ITIL 5 Foundation

Before

Service management knowledge picked up on the job, with no formal proof

Now you have

A globally recognised AXELOS (PeopleCert) ITIL 5 credential

Before

Limited to support and task-level IT roles

Now you have

A clear route towards service delivery and operations roles

Before

Inconsistent, ad hoc ways of handling incidents and requests

Now you have

A shared framework built on the ITIL guiding principles

Before

Recognition that fades when you change employer or sector

Now you have

A credential that travels across Nanjing and global IT teams

"The gap between running IT tasks and managing digital services is increasingly a recognised credential, and Nanjing's leading employers already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: PayScale, ERI SalaryExpert, Robert Half (China) 2026.

How to Get ITIL V5 Foundation Certified in Nanjing Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Nanjing is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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The ITSM Skills You Will MasterApplying ITIL 5 in Real Digital Environments

This programme builds practical digital service management capability grounded in the ITIL 5 Foundation syllabus. By the end, you can explain the ITIL Value System and apply the guiding principles to everyday IT work.

Digital Service Management Foundations

Skills covered in ITIL 5 Foundation start here: understand digital products and services, value creation and how services are managed across their lifecycle in modern IT teams.

Value Co-Creation in Practice

Learn how value is co-created between providers, consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability in everyday service decisions.

The Four Dimensions of Service Management

Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic approach to services.

Working with the ITIL Value System

Understand how guiding principles, governance, value chain activities, management practices and continual improvement combine within the ITIL Value System.

Applying the ITIL Guiding Principles

Use principles such as focus on value, start where you are, and progress iteratively with feedback to make better, simpler service management decisions.

Continual Improvement and Value Streams

Build continual improvement habits and apply value stream mapping and management to remove waste and keep digital services improving over time.

Who Should TakeITIL V5 Foundation Certification Training in Nanjing?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

CNY 9430

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Choose Invensis LearningFor Your ITIL Version 5 Foundation Certification Training in Nanjing?

Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations in Nanjing who want to build digital service management capability and pass the AXELOS (PeopleCert) exam. As a leading ITIL Version 5 Foundation training company in Nanjing, our programmes combine experienced ITSM trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding and real-world application.

Experienced, accredited trainers with real ITSM and ITIL expertise
Flexible live virtual, classroom and onsite training formats
Courseware aligned to the AXELOS (PeopleCert) ITIL 5 syllabus
Online (live virtual) instructor-led training for working professionals
Practice questions and mock tests to build exam readiness
Dedicated learner support before, during and after training
Customised corporate training for teams across Nanjing
ISO 9001 and ISO 27001 certified training operations

500+

Corporate Clients

15+

Years of Training Excellence

24/7

Learner Support

50+

Industries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in NanjingInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Nanjing

The Westin Nanjing Resort & Spa, Nanjing

ITIL Version 5 Foundation Training Location in Nanjing

Nanjing Greenland InterContinental Hotel, 1, Central Road, Hunan Road Subdistrict, Gulou District, Nanjing, Jiangsu Province, 210008, China

What Our Learners Say

Passed First Time While Working Full Time

"The ITIL 5 Foundation training made the ITIL Value System and guiding principles easy to follow. The mock exams matched the real test, and I passed on my first attempt while working full time."

Li Wei

IT Support Analyst

0/0

Clear, Beginner-Friendly and Practical

"I came in with no formal ITSM background and the trainer explained the four dimensions and the lifecycle clearly. I now use the same vocabulary with my service desk team every day."

Zhang Min

Service Desk Team Lead

0/0

Flexible Format, Relevant Content

"The live virtual sessions fit around my shifts, and the continual improvement and value stream topics were directly relevant to our cloud operations work. Strong, well-paced content."

Chen Hao

IT Operations Engineer

0/0

A Shared Service Language for Our Team

"We trained a mixed group of support and delivery staff. The shared ITIL language reduced confusion around incidents and requests, and our service quality measurably improved within a quarter."

Wang Jing

IT Service Manager, Telecoms Sector

0/0

Tailored Corporate Training That Delivered

"Invensis Learning tailored the corporate sessions to our outsourcing business. The trainers were experienced and the application support helped our team apply ITIL 5 to real client services."

Liu Yang

Head of IT, Software Services Firm

0/0

4.6

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Foundation

ITIL 4 Foundation

Frequently Asked QuestionsHere's everything you may ask...

ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the guiding principles. It suits IT and business professionals at any career stage, with no prior experience needed.

ITIL Version 5 Foundation Certification Training in Nanjing

What Is the ITIL 5 Foundation Certification?Your Route into Digital Service Management

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in NanjingDo You Qualify for the ITIL V5 Foundation Exam?

Why ITIL 5 Foundation Is Worth ItFor Professionals and Organisations

ITIL V5 Foundation Exam Format in NanjingWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Nanjing

ITSM Careers and Demand in NanjingWhy Get ITIL 5 Certified?

SECTORS HIRING

GROWTH TRENDS

What Is Driving Demand for ITIL 5 Skills in Nanjing

Scaling Software Operations

Cloud and AI Service Complexity

Service Outsourcing Quality Pressure

Service Management Talent Shortage

Where You Stand Today,

And Where ITIL 5 Certification Takes You

How to Get ITIL V5 Foundation Certified in Nanjing Step-by-Step Certification Process

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

The ITSM Skills You Will MasterApplying ITIL 5 in Real Digital Environments

Digital Service Management Foundations

Value Co-Creation in Practice

The Four Dimensions of Service Management

Working with the ITIL Value System

Applying the ITIL Guiding Principles

Continual Improvement and Value Streams

Who Should TakeITIL V5 Foundation Certification Training in Nanjing?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

Why Choose Invensis LearningFor Your ITIL Version 5 Foundation Certification Training in Nanjing?

ITIL Version 5 Foundation Training Locations in NanjingInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

Corporate ITIL 5 Foundation TrainingFor Your Nanjing Teams

What Our Learners Say

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