Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
CNY 3350
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nanjing, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL is the global benchmark for IT service management, and Nanjing's employers, led by its software, telecom and smart-manufacturing sectors, increasingly expect service teams to work to the current framework. As organisations refresh ITSM practices and the city grows its software export and AI clusters, professionals who carry the latest ITIL 5 credential stand out. Demand spans service desk, change and problem management through to service delivery and IT operations leadership, and here is what the local market is showing right now.
ITIL 5 is more than an update. It is how Nanjing's leading service teams stay current. Bridge from ITIL 4 to ITIL 5 in a single day and keep your credential, and your career, up to date. Start today.
Nanjing's IT service market is expanding with digital transformation, AI clusters and a software industry that leads Jiangsu, and employers increasingly separate professionals on the current framework from those who are not. Here is which side of that line you want to be on.
Sources: PayScale, SalaryExpert, Glassdoor (China) 2026.
The ITIL V5 Foundation Bridge path in Nanjing is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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On the ITIL 5 Bridge you learn only what is new and changed since ITIL 4, so you can apply the current framework at work and pass the exam. By the end you can use ITIL 5's product and service lifecycle, updated language and enhanced value model with confidence.
Identify what is new and refined in ITIL 5, including the product and service lifecycle and the evolved ITIL Value System, and understand why the framework has moved on from ITIL 4.
Apply ITIL 5's guidance for modern digital and AI-driven environments, managing growing complexity across the full product and service lifecycle from discovery through delivery and support.
Communicate confidently with teams, partners and stakeholders using the new and redefined ITIL 5 terminology, guiding principles and core concepts.
Link strategy, delivery and measurable outcomes across the wider stakeholder ecosystem, including the role of sustainability and experience in value co-creation.
Integrate the updates into your existing ITIL 4 practice to improve collaboration, performance and results across service desk, change and operations teams.
Get ready for the closed-book PeopleCert exam of 20 questions in 30 minutes, with a 65% pass mark, through focused review of the five updated topic areas.
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional

We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations looking to upgrade employee knowledge to the latest ITIL framework, standardize service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customized to organizational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customized coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
CNY 3350
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
As a trusted ITIL 5 Foundation Bridge training company in Nanjing, Invensis Learning delivers accredited ITIL 5 Bridge training for professionals and teams who want to update their ITSM credential efficiently. As an accredited training partner of AXELOS and PeopleCert, we combine syllabus-aligned courseware, experienced trainers and flexible live virtual and classroom formats. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience focused on practical understanding, exam readiness and real-world application, backed by our ISO 9001 and ISO 27001 certified delivery.
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ITIL V5 Foundation Bridge Training Location in Nanjing
The Westin Nanjing Resort & Spa, Nanjing
ITIL V5 Foundation Bridge Training Location in Nanjing
Nanjing Greenland InterContinental Hotel, 1, Central Road, Hunan Road Subdistrict, Gulou District, Nanjing, Jiangsu Province, 210008, China
Bridged to ITIL 5 in a Single Day
"I already held ITIL 4 Foundation, so the bridge was exactly what I needed. The trainer focused only on what changed in ITIL 5, the product and service lifecycle clicked quickly, and I passed the exam the same day. My credential is current again."
Wei Zhang
IT Service Management Analyst
0/0
Practical and Easy to Apply
"The updated ITIL 5 language made a real difference for my team. I now use the new terminology with our suppliers and stakeholders with confidence, and the value-stream concepts are practical for our service desk work."
Li Mei
Service Desk Team Lead
0/0
Efficient Prep for Working Professionals
"Clear, well-paced sessions on the ITIL 5 enhancements and how they apply to change and problem management. The practice questions matched the exam well and helped me prepare efficiently around a busy schedule."
Chen Hao
Change Manager
0/0
Whole Team Updated with Minimal Downtime
"We moved our whole service management function from ITIL 4 to ITIL 5 with one day of training per person. The team now shares a common ITIL 5 vocabulary, and the live virtual delivery fitted around our shift patterns."
Xu Jing
IT Operations Manager, Software Sector
0/0
A Smooth Corporate Upskilling Programme
"Invensis Learning customised the bridge training to our telecom service context and coordinated everything for our group. Accredited trainers, syllabus-aligned content and strong reporting made it easy to justify the investment."
Liu Feng
Head of Learning and Development
0/0
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The ITIL 5 Foundation Bridge is an AXELOS (PeopleCert) qualification that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, and on passing you hold the recognised ITIL 5 Foundation credential.