Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    Update Your ITIL Credential to ITIL 5

    What the Bridge Qualification Covers

    ITIL (Version 5) Foundation Bridge course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Nanjing, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Bridge Training

    • 8 hours of instructor-led training

    • 8 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware

    • Practice questions, mock assessments and revision materials

    • PeopleCert ITIL V5 Foundation Bridge exam voucher

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL (Version 5) Foundation Bridge Training Course

    ITIL V5 Foundation Bridge Certification Eligibility in Nanjing

    Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?

    What You Gain by Bridging to ITIL 5

    Real Gains for Professionals and Teams

    ITIL V5 Foundation Exam Format in NanjingWhat to expect on exam day

    The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).

    ITIL V5 Foundation Bridge Certification Cost in Nanjing

    Who Should Take ITIL V5 Foundation Bridge Certification Training in Nanjing?

    • IT Service Manager

    • ITSM Practitioner

    • Service Desk Lead

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    • ITIL-certified Professional

    Where ITIL 5 Takes Your Career in Nanjing

    Roles, Demand and Pay

    ITIL is the global benchmark for IT service management, and Nanjing's employers, led by its software, telecom and smart-manufacturing sectors, increasingly expect service teams to work to the current framework. As organisations refresh ITSM practices and the city grows its software export and AI clusters, professionals who carry the latest ITIL 5 credential stand out. Demand spans service desk, change and problem management through to service delivery and IT operations leadership, and here is what the local market is showing right now.

    What Is Driving ITSM Demand in Nanjing?

    ITIL 5 is more than an update. It is how Nanjing's leading service teams stay current. Bridge from ITIL 4 to ITIL 5 in a single day and keep your credential, and your career, up to date. Start today.

    Your Nanjing ITSM Transformation

    From ITIL 4 Today to ITIL 5 Tomorrow

    Your Career After the Bridge

    Nanjing's IT service market is expanding with digital transformation, AI clusters and a software industry that leads Jiangsu, and employers increasingly separate professionals on the current framework from those who are not. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert, Glassdoor (China) 2026.

    How to Get ITIL V5 Foundation Bridge Certified in Nanjing

    Step-by-Step Certification Process

    The ITIL V5 Foundation Bridge path in Nanjing is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.

    Module 2: Enhanced ITIL Service Value System (SVS)

    • Evolution of the Service Value System in Version 5
    • Updated governance approaches
    • How guiding principles apply in AI-enabled environments
    • Value chain activities enhancements

    Module 3: Unified Digital Product and Service Lifecycle

    • Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
    • Understanding how products and services are managed together in a single, integrated lifecycle

    Module 4: AI Integration and AI Governance

    • AI-native framework principles
    • Responsible AI adoption guidance
    • AI governance concepts and frameworks
    • Managing AI-driven automation
    • Ethical AI considerations
    • Risk management for AI-enabled services

    Module 5: Value Streams and Value Co-Creation

    • Identifying, mapping, and managing value streams
    • Enhanced value stream mapping techniques
    • Improving flow, visibility, and outcomes
    • Value co-creation with stakeholders

    Module 6: Experience Management (New Emphasis)

    • Customer experience focus
    • User experience integration
    • Experience-driven service delivery
    • Measuring experience outcomes
    • Transparency and measurable value

    Module 7: Four Dimensions of Product and Service Management

    • Organisations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
    • How dimensions apply to digital products and services

    Module 8: Digital Operating Models

    • Modern organisational structures
    • Digital-first business approaches
    • Agile and adaptive ways of working
    • Integration with Design Thinking, Agile, and DevOps

    Module 9: Sustainability Integration

    • Sustainability-driven service design
    • Environmental responsibility in IT operations
    • Long-term operational resilience
    • Sustainable value creation

    Module 10: Updated ITIL Practices

    • Terminology updates in the 34 ITIL practices
    • How practices apply in Version 5 context
    • Practice alignment with unified lifecycle

    Module 11: Transformation and Change

    • Managing transformation in digital environments
    • Organisational Change Management (OCM) integration
    • Leading change in AI-enabled contexts

    Module 12: Role-Aligned Guidance

    • Clearer, more targeted guidance for specific roles
    • Practical, actionable frameworks
    • Less abstract, more dynamic models

    Course Curriculum

    of the ITIL (Version 5) Foundation Bridge Certification Training

    The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.

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    Skills You Will Build on the ITIL 5 Bridge

    Updated Practices You Can Apply at Work

    On the ITIL 5 Bridge you learn only what is new and changed since ITIL 4, so you can apply the current framework at work and pass the exam. By the end you can use ITIL 5's product and service lifecycle, updated language and enhanced value model with confidence.

    Map the Key Changes from ITIL 4 to ITIL 5

    Identify what is new and refined in ITIL 5, including the product and service lifecycle and the evolved ITIL Value System, and understand why the framework has moved on from ITIL 4.

    Manage Digital and AI-Enabled Services

    Apply ITIL 5's guidance for modern digital and AI-driven environments, managing growing complexity across the full product and service lifecycle from discovery through delivery and support.

    Use Updated ITIL 5 Language and Concepts

    Communicate confidently with teams, partners and stakeholders using the new and redefined ITIL 5 terminology, guiding principles and core concepts.

    Apply the Enhanced Value Creation Model

    Link strategy, delivery and measurable outcomes across the wider stakeholder ecosystem, including the role of sustainability and experience in value co-creation.

    Embed ITIL 5 in Everyday Service Work

    Integrate the updates into your existing ITIL 4 practice to improve collaboration, performance and results across service desk, change and operations teams.

    Prepare for the ITIL 5 Bridge Exam

    Get ready for the closed-book PeopleCert exam of 20 questions in 30 minutes, with a 65% pass mark, through focused review of the five updated topic areas.

    ITIL V5 Foundation Bridge Certification Training Modes

    for Professionals and Teams

    We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.

    ITIL V5 Foundation Bridge Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.

    ITIL V5 Foundation Bridge Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.

    ITIL V5 Foundation Bridge Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

    ITIL V5 Foundation Bridge Live Virtual Training

    ITIL V5 Foundation Bridge Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CNY 3350

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.

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    Why Choose Invensis for ITIL 5 in Nanjing

    Accredited, Expert-Led and Flexible

    As a trusted ITIL 5 Foundation Bridge training company in Nanjing, Invensis Learning delivers accredited ITIL 5 Bridge training for professionals and teams who want to update their ITSM credential efficiently. As an accredited training partner of AXELOS and PeopleCert, we combine syllabus-aligned courseware, experienced trainers and flexible live virtual and classroom formats. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience focused on practical understanding, exam readiness and real-world application, backed by our ISO 9001 and ISO 27001 certified delivery.

    • Accredited training partner of AXELOS and PeopleCert for ITIL
    • Courseware aligned to the official ITIL 5 Bridge syllabus
    • Experienced, accredited ITSM trainers with real service management practice
    • Live online and classroom formats that fit working professionals
    • Focused one-day bridge course covering only what changed in ITIL 5
    • Practice questions and exam guidance for the PeopleCert exam
    • Dedicated learner support before, during and after training
    • Customised corporate training for ITSM teams across Nanjing

    4.7/5

    Rated by Learners Worldwide

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    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL (Version 5) Foundation Bridge Course Training Locations in Nanjing

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL V5 Foundation Bridge Training Location in Nanjing

    The Westin Nanjing Resort & Spa, Nanjing

    ITIL V5 Foundation Bridge Training Location in Nanjing

    Nanjing Greenland InterContinental Hotel, 1, Central Road, Hunan Road Subdistrict, Gulou District, Nanjing, Jiangsu Province, 210008, China

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    Corporate ITIL 5 Bridge Training

    For Teams Across Nanjing

    • Move your whole ITSM team from ITIL 4 to ITIL 5 in one day per person
    • Live virtual, onsite or hybrid delivery to suit team schedules
    • Tailored examples from software, telecom and manufacturing contexts
    • Accredited trainers and ITIL 5 syllabus-aligned courseware
    • Progress tracking and reporting for L&D and managers
    • Volume-based pricing for departments and service functions
    • Dedicated coordination for group training across Nanjing and beyond

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    What Our Learners Say About Us

    "The course was delivered very well by Vivek. The one 2 one format really helped."

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    "Applied to real life examples well and feel comfortable with the material"

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    "As a trainer for Invensys, it is great to have a professional team that backs me up. I have access to the operations team right throughout the training. Response time to queries is great"

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    "The pace and learnings from the course were good, liked how the trainer went through everything and always checked if there were questions and when there were he gave thorough answers."

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    "Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "

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    ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in China to view upcoming dates, formats and pricing.

    Frequently Asked Questions

    Here's everything you may ask...

    The ITIL 5 Foundation Bridge is an AXELOS (PeopleCert) qualification that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed, and on passing you hold the recognised ITIL 5 Foundation credential.

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