Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is the VeriSM Foundation Certification?

    Your Entry into Modern Service Management

    VeriSM™ Foundation course badge

    Invensis Learning is an EXIN Accredited Training Provider in China, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What's Included in Your VeriSM Foundation Training

    • 2 days of EXIN-accredited training (16 hours)

    • 16 PDUs on completion of the training

    • EXIN accredited digital courseware on the IFDC VeriSM Foundation BoK

    • Scenario practice on the VeriSM model, Management Mesh and progressive practices

    • 40-question full-length mock exams in the exact format of the live EXIN paper

    • Study guides, practice tests and simulators

    • Lifetime-valid EXIN VeriSM Foundation credential on exam pass

    • Retake the training within 2 months at no additional cost

    Key Highlights

    of the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in China

    Do You Qualify for the VeriSM™ Foundation Exam?

    Why VeriSM Foundation Pays off for Service Professionals

    The Value You Walk Away With

    VeriSM Foundation Exam Format in ChinaWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in China

    Who Should Take VeriSM Foundation Certification Training in China?

    • Service Managers

    • IT Architects

    • Service Desk Manager

    • Project Managers

    • Process Owners

    • Process Managers

    • IT Manager

    • Business Analysts

    • Quality Managers

    Service Management Career Outlook in China

    Roles, Demand and Pay

    VeriSM Foundation is increasingly valued across China's technology, financial services and outsourcing sectors, where enterprises run several frameworks and need people who can shape a coherent, flexible service management approach. As digital transformation spending accelerates and IT services expand at double-digit rates, organisations are hiring for roles from service desk analyst through to service management lead. Here is what the market is telling us right now.

    What Is Driving Demand for VeriSM Skills in China

    VeriSM Foundation is more than a credential. It equips you to manage services in a digital-first organisation. Join professionals in China who connect practices, technology and consumer outcomes. Start your journey today.

    Your China Service Management Transformation

    The Shift VeriSM Foundation Makes to Your Career

    Before and After You Certify

    China's service and technology market is expanding with digital transformation and rapid IT services growth, and employers increasingly separate professionals with a modern service management credential from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, Robert Half, Michael Page (China) 2026.

    How to Get VeriSM Foundation Certified in China

    Step-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognised service management credential.

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organisational Structure

    • Organisation structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculum

    of the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

    image

    100% Secure and Safe download

    Skills You Will Gain from VeriSM Foundation

    The Capabilities This Programme Builds

    In VeriSM Foundation training you will learn to define a flexible, context-driven service management approach for a digital organisation. The programme maps to the seven EXIN VeriSM Foundation topic areas, so you build both exam readiness and real capability.

    Service Management for the Digital Age

    Understand what a service is, how a service organisation operates, and why digital transformation demands a flexible, outcome-focused approach to managing services rather than rigid, technology-centric processes.

    Building a Service Culture

    Learn how values, behaviours and consumer-centric thinking underpin effective service management, and how to place the consumer at the centre of service design and delivery across the organisation.

    People and Organisational Structure

    Explore how teams, roles and organisational models influence service delivery, and how cross-functional working and servant leadership enable modern, responsive service management.

    The VeriSM Model and Management Mesh

    Master the core of VeriSM: governance, service management principles, the four stages of Define, Produce, Provide and Respond, and the management mesh that integrates resources, environment and practices.

    Applying Progressive Practices

    See how ITIL, Agile, DevOps, Lean and SIAM fit within the VeriSM mesh, and how to select and combine practices to suit your organisation's context rather than following one prescriptive framework.

    Innovative Technologies and Getting Started

    Understand how cloud, AI, automation and IoT shape service management, and the practical steps to begin a VeriSM journey, define an initial mesh and drive continuous improvement.

    VeriSM Foundation Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    VeriSM™ Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen service management capabilities, standardise operational practices, and support workforce development through customised team learning initiatives. This format is ideal for VeriSM Foundation training for companies in China seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    CNY 9090

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in China

    Your Accredited VeriSM Foundation Partner

    Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations across China that want a modern, flexible approach to managing services. Our programmes combine experienced trainers, EXIN-aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and exam readiness.

    • Accredited training aligned with EXIN and delivered by experienced service management trainers
    • Flexible formats for individuals and teams: live online and onsite in China
    • Courseware mapped to the current EXIN VeriSM Foundation Examination Specification
    • Practice questions and mock tests modelled on the 40-question EXIN exam
    • Guidance on registering and sitting the EXIN VeriSM Foundation exam
    • Dedicated learner support before, during and after training
    • Scalable delivery for local, regional and global teams
    • Trusted by professionals and organisations across multiple industries

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in China

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in China

    Mandarin Oriental Wangfujing Beijing, No. 269 Wangfujing Street, Beijing, China, 100006

    VeriSM Foundation Training Location in China

    Atlantis Sanya, 9P5R+4Q6, North Haitang Bei Road, Sanya, China, 572013

    corporate banner

    Corporate VeriSM Foundation Training in China

    Upskill Your Team

    • Give your team a shared, flexible service management model across IT and business
    • Customised schedules aligned with your team's availability
    • Flexible delivery through live virtual, onsite or blended formats
    • Experienced trainers with real service management and industry expertise
    • Role-based examples that improve day-to-day workplace application
    • Dedicated coordination and support for corporate training programmes
    • Scalable delivery for teams across China and global locations

    Trusted by Leading Enterprises in China

    HuaweiLenovoAlibabaTencentChina MobilePing An

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Request Training Details

    Fill out this form and we will respond quickly.

    We also deliver VeriSM™ Foundation Certification Training across multiple cities in China

    VeriSM™ Foundation training for individuals and teams. Select a city in China to view upcoming dates, formats and pricing.

    VeriSM™ Foundation Training Course in BeijingVeriSM™ Foundation Training Course in MacauVeriSM™ Foundation Training Course in NanjingVeriSM™ Foundation Training Course in ShanghaiVeriSM™ Foundation Training Course in Shenzhen

    Frequently Asked Questions

    Here's everything you may ask...

    Yes. VeriSM Foundation is a globally recognised EXIN credential that is increasingly valued as Chinese enterprises accelerate digital transformation and run multiple service management frameworks. It positions you for service delivery, IT operations and service management roles, and it is a lifetime credential with no renewal required.

    Related Search Terms

    VeriSM 基金会 课程VeriSM 基金会 认证 训练VeriSM 基金会 认证VeriSM 基金会 训练VeriSM 基金会 培训班 在 中国训练 为了 VeriSM 基金会 认证 在 中国VeriSM 基金会 训练 在 中国VeriSM 基金会 认证 在线的 中国VeriSM 基金会 考试 价格 中国VeriSM 基金会 认证 要求 中国VeriSM 基金会 准备 中国VeriSM 基金会 在线的 课程 中国VeriSM 基金会 课程 中国VeriSM 基金会 认证 中国VeriSM 基金会 考试 中国