From Study to Certified
Build digital service management skills with accredited ITIL 5 Foundation certification training in Colombia. This instructor-led programme prepares IT and business professionals to apply the ITIL Value System, the guiding principles and the service lifecycle, then sit the PeopleCert ITIL 5 Foundation exam, in live online and classroom formats.
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Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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USD 1125
Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Colombia, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Outcomes That Move Your Career
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the PeopleCert exam. It suits service desk staff, support specialists, process analysts and anyone who works with digital services. Whether you are starting out in IT service management, formalising skills you already use, or moving toward a service-manager role across nearshore services, BFSI or telecom, this training builds capability employers in Colombia value.
If you want a globally recognised credential that proves you can run digital services to a standard, ITIL 5 Foundation is a clear first step. You gain the ITIL Value System, the guiding principles and a supported path to certification.
For Organizations
ITIL 5 group training helps organisations build consistent service management capability by equipping IT and service teams with a shared framework and practical skills. It can be delivered for service desks, ITSM functions or whole departments. For organisations scaling digital services, nearshore delivery or digital banking, this training creates a common language for managing services and improving value.
If your teams handle incidents, requests and changes in inconsistent ways, ITIL 5 group training standardises how they work. Teams gain a value-led, lifecycle approach to digital product and service management that improves reliability and customer experience.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Your Service Management Career Path
ITIL has become the common language of IT service management across Colombia, and ITIL 5 raises that bar for the digital era. As nearshore delivery centres, banks, telecoms and government bodies scale digital services, employers increasingly ask for ITIL-certified talent on service desk, process and service management roles. Demand runs from service desk analyst up to IT service manager and Gerente de TI, and here is what the Colombian market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Colombia : Salary Insights and Trends
Hiring Companies in Colombia
elempleo · Computrabajo (Colombia) 2026
Source: Sutherland · Teleperformance · Atento · Claro
ITIL 5 Foundation is more than a certificate. It is the service management language Colombian employers are hiring for. Build skills that connect IT services to business value, and start your journey today.
Your Colombia Career TransformationColombia's IT services market is expanding fast with nearshoring and digital transformation, and employers increasingly separate professionals who can run services to a recognised standard from those who cannot. Here is which side of that line ITIL 5 puts you on.
Sources: Computrabajo, talent.com, Glassdoor (Colombia) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Colombia is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Core Practices for Digital Services
ITIL 5 Foundation training in Colombia teaches the core concepts of modern digital product and service management. By the end, you can describe the ITIL Value System, apply the seven guiding principles, and explain how services are managed across their lifecycle.
Explain what sets digital products and services apart, how value is created in digital environments, and how continual improvement runs through the product and service lifecycle.
Describe how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.
Apply principles such as focus on value, start where you are, progress iteratively with feedback, and keep it simple and practical to real-world service decisions.
Take a holistic view across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers when managing services.
Understand how providers, consumers and stakeholders co-create value while balancing outcomes, costs, risks, experience and sustainability.
Explore ITIL management practices and the product and service lifecycle, plus value stream mapping that keeps digital services improving over time.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 1125
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Trusted by Professionals
Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want to build digital service management capability and prepare for the PeopleCert exam. As a PeopleCert Accredited Training Organisation, our programmes combine experienced, certified trainers, accredited courseware, flexible delivery and learner-focused support. Whether you enrol as an individual learner or plan corporate training for your team, Invensis Learning provides a professional experience built around practical understanding, real-world application and measurable outcomes, backed by ISO 9001:2015 and ISO 27001:2022 certification.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Colombia
JW Marriott, 8-60, Calle 73, UPZs de Bogotá, Localidad Chapinero, Bogotá, Bogotá, Distrito Capital, RAP (Especial) Central, 110221, Colombia
ITIL Version 5 Foundation Training Location in Colombia
Hilton Corferias, Carrera 37, El Recuerdo, UPZs de Bogotá, Localidad Teusaquillo, Bogotá, Bogotá, Distrito Capital, RAP (Especial) Central, 111321, Colombia
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"Shatish Course pace, explanation, examples were great. Learned new terminologies, he is a great lecturer."
"The resources are very helpful and my trainer, Pritesh Shah was knowledgeable and made sure the class understood all concepts with patience and extra attention to detail."
"Useful content, great learning experience!"
"Our team underwent the ITIL 4 Foundation certification training together, and the impact was significant. The shared learning experience strengthened our collaborative approach to IT service delivery. The training improved individual skills and enhanced our overall team efficiency."
Michael Patel
(4.5/5)
"Great training session but material could have been prepared earlier and sequential for us to follow"
"Mr PD Saha from Invensis Learning has been fantastic with the training. He was very thorough in explaining all the modules and always had impeccable examples to help understand the concepts easily. His lecture and guidance is extremely streamlined, well organised and clear. Invensis team has been very helpful in organising the training. Highly recommended."
"the support which i have gained from people cert on technical issues while i try to register and book my exam , was super . i have been strugling to solve it by my self, however, upon request and with the support of Manjilat i have been able to register with snap support which is helpful and on time. i realy apreciaate it! "
"Victor was a great trainer and was appreciative of all of the real life scenarios he tied to the lessons"
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ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System and the practices organisations use to create and improve value. It suits IT and business professionals at any career stage.
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