Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Will ITIL 4 Foundation Training Give You?Your Start in Modern ITSM

    ITIL 4 Foundation (ITIL-F) is the entry-level certification in the ITIL 4 scheme from AXELOS and PeopleCert, giving IT and business professionals a complete view of modern IT service management. It is the credential employers look for when they want teams that can deliver, support and continually improve tech-enabled services. The course is built on the ITIL 4 Foundation syllabus and covers the Service Value System, the Service Value Chain, the four dimensions of service management, the seven guiding principles and the core ITIL practices. You learn how value is co-created between providers and customers, and how Agile, DevOps and Lean ways of working fit within a single operating model. Delivered in live virtual and classroom formats, the training suits service desk staff, support analysts, IT managers and professionals moving into ITSM roles across Stuttgart's automotive, manufacturing and software sectors. You finish ready to sit the ITIL 4 Foundation exam and apply the framework on day one, with Invensis Learning supporting you the whole way.

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Stuttgart, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

    What Will ITIL 4 Foundation Training Give You?Your Start in Modern ITSM

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Stuttgart, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

    Key Highlightsof the ITIL 4 Foundation Certification Training Course

    ITIL 4 Foundation Certification Eligibility in StuttgartDo You Qualify for the ITIL 4 Foundation Exam?

    Why ITIL 4 Foundation Is Worth EarningThe Value It Adds to Your Career

    ITIL 4 Foundation Exam Format in StuttgartWhat to expect on exam day

    The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

    ITIL 4 Foundation Certification Cost in Stuttgart

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Roles and Pay in StuttgartWhere ITIL 4 Can Take You

    ITIL 4 Foundation has become a baseline marker of service management capability across Stuttgart, valued by automotive, manufacturing, IT services and financial employers that run large, business-critical IT estates. As carmakers turn into software companies and Industry 4.0 raises the bar on service reliability, certified ITSM professionals are increasingly sought after. Demand spans the ladder, from service desk analyst to IT service manager and service delivery lead, and here is what the regional market is telling us right now.

    Market Forces Fuelling ITSM Demand in Stuttgart

    ITIL 4 Foundation is more than a certificate. It is a career multiplier for IT professionals in a software-driven region. Join those who keep services running and improving, and take the next step today.

    Your Stuttgart Career Transformation

    Where You Stand Today,

    And Where ITIL 4 Certification Takes You

    Stuttgart's IT market is expanding fast as automotive and manufacturing firms become software-driven, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.

    Sources: StepStone, PayScale, Glassdoor (Germany) 2026.

    How to Get ITIL 4 Founfdation Certified in StuttgartStep-by-Step Certification Process

    The ITIL 4 Foundation certification path in Stuttgart is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Step 1: Enrol in the 2-Day ITIL 4 Foundation Course

    Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

    Step 2: Complete the Accredited Training

    Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

    Step 3: Prepare with Practice Resources

    Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

    Step 4: Sit the ITIL 4 Foundation Exam

    Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test center.

    Step 5: Earn Your ITIL 4 Foundation Certificate

    On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

    Step 6: Maintain and Progress Your Certification

    ITIL 4 certificates are valid for 3 years; renew via PeopleCert's CPD programme or re-examination. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

    Module 1: Service Management Key Concepts

    • Value, value co-creation, and value streams
    • Organizations, service providers, consumers, and stakeholders
    • Products and services; service offerings and service relationships
    • Outcomes, costs, risks, utility, and warranty

    Module 2: The Four Dimensions of Service Management

    • Organizations and people
    • Information and technology
    • Partners and suppliers
    • Value streams and processes; external influencing factors (PESTLE)

    Module 3: The ITIL Service Value System (SVS)

    • Overview and purpose of the service value system
    • How the SVS components fit together
    • Opportunity, demand, and value
    • Governance and continual improvement in the SVS

    Module 4: The Seven Guiding Principles

    • Focus on value; start where you are
    • Progress iteratively with feedback; collaborate and promote visibility
    • Think and work holistically; keep it simple and practical
    • Optimize and automate; applying the principles together

    Module 5: The Service Value Chain

    • Purpose of the service value chain
    • The six value chain activities: plan, improve, engage, design & transition, obtain/build, deliver & support
    • How value chain activities combine into value streams
    • Connecting the value chain to ITIL practices

    Module 6: ITIL Practices Overview

    • General management, service management, and technical management practices
    • Purpose of the 34 ITIL practices
    • How practices support value chain activities
    • Continual improvement as a practice and a model

    Module 7: Key ITIL Practices in Detail

    • Incident management, problem management, and service desk
    • Change enablement, service request management, and service level management
    • Information security management, relationship management, and supplier management
    • ITIL 4 Foundation exam preparation and the PeopleCert exam

    Course Curriculumof the ITIL 4 Foundation Certification Training

    The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

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    The Capabilities You Will BuildAcross the ITIL 4 Service Value System

    This ITIL 4 Foundation course teaches you the concepts, principles and practices of modern IT service management. By the end of the programme you can explain the Service Value System, apply the guiding principles, and prepare confidently for the ITIL 4 Foundation exam.

    Master Service Management Concepts

    Define what a service is, how value is co-created between providers and consumers, and the meaning of utility, warranty, outputs and outcomes, so you can speak the language of modern ITSM with confidence.

    Navigate the Service Value System

    Understand how the five components of the ITIL 4 Service Value System, including governance and continual improvement, fit together to turn demand and opportunity into real value for the organisation.

    Apply the Seven Guiding Principles

    Use principles such as focus on value, start where you are and keep it simple and practical to adopt and adapt ITIL in a way that suits your own teams and tools.

    Work the Service Value Chain

    Trace the six interconnected activities, from plan and engage to deliver and support, and see how they combine into value streams that meet customer expectations for quality, cost and speed.

    Use Key ITIL 4 Management Practices

    Apply foundation-level practices including incident management, problem management, change enablement, service desk, service level management and service request management to support users effectively.

    Drive Continual Improvement with Metrics

    Embed the continual improvement model, build meaningful metrics, KPIs and SLAs, and use measurement and reporting to keep services improving over time.

    Who Should TakeITIL 4 Foundation Certification Training in Stuttgart?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL 4 Foundation Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

    ITIL 4 Foundation Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1330

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    ITIL 4 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL 4 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives. Training can be tailored to business objectives, team roles, and organizational requirements.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL 4 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format allows greater flexibility and individualized attention throughout the learning journey.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL 4 Foundation Live Virtual Training

    ITIL 4 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1330

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Train with Invensis LearningFor Your ITIL 4 Foundation Certification Training in Stuttgart?

    As a trusted ITIL 4 Foundation training company in Stuttgart, Invensis Learning delivers structured ITIL 4 Foundation training for professionals and organisations building modern service management capability and preparing for the ITIL 4 Foundation exam. Our programmes combine accredited courseware, experienced trainers, flexible delivery and learner-focused support. Whether you are enrolling as an individual or planning corporate training for your team, Invensis Learning provides a professional learning experience designed around practical understanding, real-world application and measurable outcomes.

    • Accredited training partner for AXELOS and PeopleCert with official courseware
    • Experienced, certified trainers with real-world ITSM delivery experience
    • Flexible formats: live virtual, classroom and corporate group training
    • Structured study materials, practice questions and mock exams
    • Exam preparation and booking guidance for the ITIL 4 Foundation exam
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified
    • Dedicated learner support before, during and after training
    • Scalable delivery for individuals and teams across Stuttgart and beyond

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

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    ITIL 4 Foundation Training Locations in StuttgartInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL 4 Foundation Training Location in Stuttgart

    Der Zauberlehrling Rosenstraße 38, 70182 Stuttgart

    ITIL 4 Foundation Training Location in Stuttgart

    Le Méridien Stuttgart Willy-Brandt-Straße 30, 70173 Stuttgart

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    Corporate ITIL 4 Foundation TrainingFor Your Teams in Stuttgart

    • Suitable for small, medium and large teams
    • Customised schedules built around team availability
    • Flexible delivery through onsite, live virtual or hybrid formats
    • Accredited trainers with automotive, manufacturing and IT industry experience
    • Role-based, industry-relevant examples for stronger workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Stuttgart and global locations

    Leading Stuttgart Employers

    BoschMercedes-BenzPorscheTrumpfAllianzLBBW

    What Our Learners Say

    Passed on My First Attempt

    "The trainer made the Service Value System genuinely click for me. The mock exams matched the real test closely, and I passed the ITIL 4 Foundation exam on my first attempt. I now use the guiding principles in my support work every day."

    Lukas Bauer

    IT Support Specialist

    0/0

    Practical and Easy to Follow

    "Clear, practical sessions on incident and change management that I could apply at the service desk straight away. The structure made a broad framework easy to follow, and the practice questions built real confidence before the exam."

    Anja Vogel

    Service Desk Team Lead

    0/0

    Well Structured Course

    "Good balance of theory and real examples from IT operations. The continual improvement model and the practices section were the most useful parts for my role, and the courseware is well organised for revision."

    Markus Keller

    Application Support Analyst

    0/0

    One Framework for the Whole Team

    "We trained our service desk and operations staff together, and it gave the whole team one shared language for handling incidents and changes. Service quality improved noticeably and onboarding new joiners is now far quicker."

    Sabine Hofmann

    IT Operations Manager, Manufacturing Sector

    0/0

    Flexible Delivery, Real Impact

    "Invensis Learning delivered flexible live virtual sessions that fit around our shift patterns. The trainers tailored examples to our automotive context, and the consistent ITIL practices have reduced rework across our IT teams."

    Thomas Richter

    Head of Learning and Development, Automotive Sector

    0/0



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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. ITIL 4 Foundation is a globally recognised entry-level credential that proves you understand modern IT service management. In Stuttgart it supports roles from service desk analyst to IT service manager, where salaries average around EUR 78,700 per year, so it offers strong career and earning value. Talk to a learning advisor to plan your path.

    General

    Is the ITIL 4 Foundation certification worth it?

    Yes. ITIL 4 Foundation is a globally recognised entry-level credential that proves you understand modern IT service management. In Stuttgart it supports roles from service desk analyst to IT service manager, where salaries average around EUR 78,700 per year, so it offers strong career and earning value. Talk to a learning advisor to plan your path.

    What is ITIL 4 Foundation and who is it for?

    ITIL 4 Foundation is the entry-level certification in the ITIL 4 scheme from AXELOS and PeopleCert, introducing the Service Value System and modern service management. It is designed for IT and business professionals at any career stage, including support staff, analysts and managers moving into ITSM roles.

    Is ITIL 4 Foundation recognised by employers in Stuttgart?

    Yes. ITIL 4 Foundation is recognised worldwide and valued by Stuttgart employers across automotive, manufacturing, IT services and financial sectors that run large IT estates, including names such as Bosch, Mercedes-Benz, Porsche, IBM and T-Systems.

    Do I need prior experience to take ITIL 4 Foundation?

    No. ITIL 4 Foundation has no formal prerequisites and is open to everyone. Prior IT or service management experience is helpful but not required, which makes it an ideal first step for beginners and career changers alike.

    How long is the ITIL 4 Foundation certification valid?

    ITIL 4 Foundation is valid for three years. You can renew it by earning the required CPD points through your PeopleCert MyAxelos subscription, or by passing a higher ITIL 4 qualification.

    Pricing

    What is included in the ITIL 4 Foundation course fee?

    The training fee typically includes accredited courseware, instructor-led sessions, practice questions, mock exams, downloadable study materials, exam preparation guidance and learner support. Contact us for a detailed quote tailored to your chosen format.

    How much does ITIL 4 Foundation training cost in Stuttgart?

    Pricing varies by format and schedule, so the current fee is available on request. Live virtual, classroom and corporate options are each quoted separately. Request a quote and a learning advisor will share the latest pricing.

    Is the exam fee included in the training price?

    This depends on the package you choose. Some bundles include the ITIL 4 Foundation exam voucher and others price training and exam separately. PeopleCert exam fees vary by region and channel, so confirm the inclusions when you request a quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service desks and whole departments. Ask about corporate or group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you best.

    Exam

    What if I do not pass the ITIL 4 Foundation exam the first time?

    You can re-sit the ITIL 4 Foundation exam, and our trainers provide preparation support, practice questions and mock exams to help you succeed. Re-examination fees are set by PeopleCert and confirmed at booking, so you can prepare with confidence.

    What is the format of the ITIL 4 Foundation exam?

    The exam is closed book with single-answer multiple-choice questions, based on the current ITIL 4 Foundation syllabus from AXELOS and PeopleCert. It can be taken online with remote proctoring or at an authorised test centre.

    How many questions are on the exam and how long is it?

    The ITIL 4 Foundation exam has 40 multiple-choice questions and a time limit of 60 minutes. There are no formal prerequisites to sit it.

    What is the passing score for the ITIL 4 Foundation exam?

    You need 65 percent to pass, which is 26 correct answers out of 40. Our practice tests and mock exams help you reach that mark comfortably across all nine syllabus areas.

    How and where do I take the ITIL 4 Foundation exam?

    You can take the exam through PeopleCert online proctoring, available 24/7 from home or office, or at a PeopleCert authorised test centre. Our team guides you through scheduling and booking.

    Course Content

    Can a beginner take this course?

    Yes. ITIL 4 Foundation is an entry-level course with no prerequisites, so beginners and professionals from non-IT backgrounds are welcome. The training builds from core concepts upward, with trainer support throughout.

    What topics does the ITIL 4 Foundation training cover?

    The training covers service management concepts, the Service Value System, the four dimensions of service management, the seven guiding principles, the Service Value Chain, key ITIL practices, continual improvement, service level agreements and key metrics.

    What learning resources are provided?

    You receive accredited ITIL 4 courseware, practice questions, full-length mock exams, quizzes and reference materials aligned to the ITIL 4 Foundation syllabus, plus post-training support to reinforce your learning.

    Is the courseware aligned with the latest ITIL 4 syllabus?

    Yes. The courseware is aligned to the current ITIL 4 Foundation syllabus from AXELOS and PeopleCert, covering the Service Value System and the latest service management practices.

    Will I get a certificate after the training?

    You receive a course completion certificate after finishing the training. The ITIL 4 Foundation certification itself is awarded by PeopleCert once you pass the exam, and our team helps you prepare and book it.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol online through the Invensis Learning website and join an upcoming live virtual or classroom batch, with new cohorts scheduled regularly. Choose your format, complete payment, and you receive immediate access to schedules and courseware. See upcoming batches to get started.

    What training formats are available?

    We offer live virtual instructor-led training, classroom training, and customised corporate group training, so you can pick the format that fits your schedule and learning style.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch, and selected plans allow you to attend the training twice. Contact our support team to arrange this.

    Is online (live virtual) training available in Stuttgart?

    Yes. Our ITIL 4 Foundation course is available online as live virtual instructor-led training for learners in Stuttgart and across the region, with interactive sessions and real-time trainer support. Classroom and corporate options are also available.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.