Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    What Is Business Process Management?UntitledA Practical Look at the BPM Discipline

    Business Process Management (BPM) Training in the United Kingdom is a one-day, practical skills course that teaches you to identify, model, analyse, redesign and continuously improve the business processes that drive organisational performance. It is a non-certification programme focused on real capability you apply the very next working day. Across the day you work through the six-phase BPM lifecycle and learn to document processes using BPMN 2.0, the international process modelling standard (ISO/IEC 19510) maintained by the Object Management Group. The training is grounded in recognised references including the ABPMP BPM Common Body of Knowledge (CBOK), the ISO 9001:2015 process approach, and Lean and Six Sigma improvement tools, so your skills sit within the frameworks UK employers already use. It suits business analysts, process owners, operations and service managers, IT and change practitioners, and quality professionals in any sector. As UK organisations push into automation, RPA and digital transformation, people who can map, streamline and govern processes are in strong demand. Start building that capability with Invensis Learning.

    What Is Business Process Management?A Practical Look at the BPM Discipline

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    Key Highlights of the Business Process Management Training Course

    BPM Training Eligibility in the United KingdomWho Can Enroll?

    What BPM Training Delivers for YouOutcomes for Individuals and Teams

    Where Process Skills Take You in the UKWhy Learn Process Management?

    Process skills, the focus of our BPM training, are among the most transferable in the UK job market. As banks, insurers, NHS trusts, retailers and public bodies modernise operations and scale automation, they need people who can map how work flows, find where it breaks, and redesign it to run better. That demand spans analyst, consultant, manager and operational excellence roles, and here is what the UK market is showing right now.

    What Is Driving UK Demand for Process Skills

    Business process skills are a career multiplier for analysts, operations leaders and change professionals. Join people across the UK who can map, streamline and automate the way work gets done. Start your BPM journey today.

    Your UK Process Career Shift

    Your Before and After with BPM Skills

    The Shift Process Training Delivers

    The UK is automating and modernising fast, and employers increasingly separate people who can improve how work flows from those who only run it. Here is which side of that line this training puts you on.

    Sources: PayScale, Glassdoor, SalaryExpert (UK) 2026.

    Module 1: Introduction to Business Processes

    • Definitions and models of business processes and how they apply across organisational functions
    • Overview of process performance metrics and how they are used to measure and manage process quality
    • Process types including operational, management, and support processes and their role within organisations
    • The Business Process Owner role and its responsibilities in process governance and accountability
    • Relationship among processes, policies, and procedures and how they interact within organisational frameworks

    Module 2: Benefits and Uses of Process Management

    • BPM modelling benefits and why organisations invest in process documentation and improvement programs
    • Process model hierarchy and how different levels of process maps relate to each other
    • Organisation maps and how they provide a high-level view of process structure across departments
    • Swimlane maps and how they are used to visualise cross-functional workflows and handoffs between teams

    Module 3: Process Management Requirements and Approach

    • Information gathering techniques for capturing accurate process data from stakeholders and subject matter experts
    • Management approach and governance considerations for planning and sustaining a BPM program
    • BPM notation standards and how to apply them consistently across process documentation
    • Flowcharting software tools and platforms used to create, store, and share process maps
    • People-technology interaction and how process maps capture the relationship between human activity and automated systems

    Module 4: Developing Detailed Business Process Maps

    • Industry best practices for developing accurate, readable, and actionable process maps
    • Traditional process maps including linear flowcharts and their application in process documentation
    • Cross-functional swimlane development covering structure, roles, handoff points, and decision logic
    • Practical exercises in developing detailed process maps aligned with real-world operational scenarios

    Course Curriculumof the Business Process Management Training

    The online Business Process Management training course curriculum in the United Kingdom is structured across four modules covering foundational process concepts through to the development of detailed cross-functional process maps. Each module is designed to be practical, with content that aligns to real job responsibilities and process improvement workflows across operations, quality, and consulting roles.

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    The Process Skills You Will BuildPractical Capabilities You Apply at Work

    This programme builds hands-on capability across the whole BPM discipline. By the end of the day you can model, analyse, redesign and measure business processes, and know how to prepare them for automation.

    The End-To-End BPM Lifecycle

    Skills covered in BPM training start here: work through the six-phase lifecycle of identify, model, analyse, design, implement and monitor, and learn to run process management as an ongoing loop rather than a one-off project.

    Process Modelling with BPMN 2.0

    Model real processes using BPMN 2.0 notation: events, activities, gateways, sequence and message flows, pools and swimlanes. Turn a prose description into a clear, validated as-is and to-be diagram.

    Process Analysis and Waste Identification

    Analyse processes with qualitative and quantitative techniques, measure cycle time and first-pass yield, apply value-added analysis, and use 5 Whys and Fishbone diagrams to find root causes, not just symptoms.

    Process Redesign and Governance

    Redesign processes using simplification, standardisation, automation, error-proofing and parallelisation. Define the process owner role and the governance that keeps improved processes performing.

    Process KPIs and Performance Measurement

    Define meaningful process metrics across quality, speed, cost and flexibility, set up dashboards and reviews, and build a clear business case for improvement that leaders will fund.

    BPM Technology and Automation

    Understand how BPMS, workflow tools and RPA execute and monitor processes, when to automate, and why process modelling is the foundation for successful automation and digital transformation.

    Who Should TakeBusiness Process Management Training in United Kingdom?

    Business Process Analysts

    Project Managers

    Operations Managers

    Quality Assurance Professionals

    Business Consultants

    Process Improvement Specialists

    Six Sigma Practitioners

    Business Analysts

    Who Can Take This Certification Training

    Business Process Management Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey through the best Business Process Management online training options available.

    Business Process Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    GBP 430

    Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Business Process Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Business Process Management training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Business Process Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build capabilities at scale, standardize knowledge, and support workforce development through customized team learning initiatives and BPM training for companies.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Business Process Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by Business Process Management training company.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Business Process Management Live Virtual Training

    Business Process Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    GBP 430

    Please Note:Attend fully interactive BPM training sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for BPM Training in the UKPractical and Instructor-Led

    As a trusted BPM training company, Invensis Learning delivers practical, instructor-led BPM training for individual professionals and organisations across the UK. Our programmes combine experienced trainers, hands-on BPMN 2.0 and process analysis practice, well-structured courseware and flexible delivery. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around real-world application and measurable outcomes, backed by our ISO 9001:2015 and ISO 27001:2022 certifications.

    • Experienced, practitioner trainers with real process management expertise
    • Hands-on BPMN 2.0 modelling and process analysis practice, not just theory
    • Flexible formats: live virtual (online), classroom, onsite and blended
    • Structured, well-organised courseware and reference materials
    • Corporate delivery where teams model their own real processes
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Dedicated learner support before, during and after the training
    • Trusted by professionals and organisations across many industries

    15+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Business Process Management Training Locations in United KingdomInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Business Process Management Training Location in United Kingdom

    Le Manoir aux Quat’Saisons, A Belmond Hotel, Oxfordshire Church Rd, Great Milton, Oxford OX44 7PD, United Kingdom

    Business Process Management Training Location in United Kingdom

    The Gleneagles Hotel, Auchterarder PH3 1NF, United Kingdom

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    Corporate BPM Training for UK TeamsBuilt for Your Processes

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    • Suitable for small, medium and large cross-functional teams
    • Teams model and improve their own real processes during the session
    • Flexible onsite, live virtual, hybrid or blended delivery
    • Schedules aligned with your organisation's availability
    • Role-based, sector-relevant examples for stronger workplace transfer
    • Dedicated coordination and learner support throughout
    • Scalable delivery for teams across the UK and global locations

    Trusted by Leading UK Organisations

    BarclaysHSBCBTAvivaVodafoneUnilever

    What Our Learners Say

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    Finally Able to Model Processes Properly

    "I came in able to describe our processes in words, and left able to model them properly in BPMN 2.0. The analysis techniques helped me find two bottlenecks in our onboarding flow the very next week."

    Rachel Hughes

    Business Analyst

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    Practical Redesign Skills I Use Daily

    "The redesign principles were the standout for me. Simplification, standardisation and error-proofing gave me a checklist I now use on every process I own. Very practical and easy to apply."

    Daniel Okafor

    Process Owner, Operations

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    Connected Process and Automation for Me

    "A well-paced day that connected the whole BPM lifecycle. As someone in IT, understanding how process modelling feeds automation made our RPA conversations far more productive."

    Priya Sharma

    IT Systems Analyst

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    A Shared Process Language for Our Team

    "We ran this onsite for our operations team and mapped our own claims process during the workshop. Everyone left using the same notation and language, which has already reduced friction between teams."

    Mark Ellison

    Operations Director, Insurance

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    Real Capability Our Teams Could Apply

    "As an L&D lead I needed training that delivered real capability, not just a certificate. The team came back able to run process reviews independently, and the corporate coordination was excellent."

    Sophie Bennett

    L&D Manager, Public Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    Business Process Management is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value in an organisation. This training teaches the full BPM lifecycle and process modelling with BPMN 2.0, the international standard (ISO/IEC 19510).

    General

    What is Business Process Management (BPM)?

    Business Process Management is a structured discipline for identifying, modelling, analysing, improving and monitoring the processes that deliver value in an organisation. This training teaches the full BPM lifecycle and process modelling with BPMN 2.0, the international standard (ISO/IEC 19510).

    Is BPM training worth it for UK professionals?

    Yes. As UK organisations scale automation, RPA and digital transformation, people who can map and redesign processes are in strong demand across financial services, healthcare, retail and the public sector. The skills transfer to analyst, consultant, manager and operational excellence roles.

    Who should attend the BPM training?

    The course suits business analysts, process owners, operations and service managers, IT and change practitioners, and quality or ISO 9001 professionals. It is relevant to anyone responsible for designing, managing or improving business processes in any sector.

    Do I need prior experience to join?

    No. There are no formal prerequisites. The training introduces BPM from first principles, so some familiarity with business operations helps but is not required. It is open to professionals at any level.

    Which standards and frameworks does the training cover?

    The programme is grounded in BPMN 2.0 (ISO/IEC 19510) for modelling, the ABPMP BPM Common Body of Knowledge (CBOK), the ISO 9001:2015 process approach, and Lean and Six Sigma improvement tools, so your skills fit the frameworks UK employers already use.

    Pricing

    How much does BPM training cost in the UK?

    Pricing varies by delivery format, group size and whether it is individual or corporate training, so a current fee is available on request. Contact a learning advisor for a tailored quote for your dates and format.

    What is included in the course fee?

    The fee typically includes instructor-led training across all six BPM modules, structured courseware and reference materials, hands-on modelling and analysis exercises, learner support, and a course completion certificate from Invensis Learning.

    Do you offer corporate or group pricing?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for operations, quality, PMO and transformation teams. Ask us about group pricing for your organisation.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options available on selected plans. Speak with a learning advisor to choose the option that suits you.

    Am I paying for a certification?

    No. This is a non-certification skills course. You pay for practical training and receive a course completion certificate from Invensis Learning, not an external credential or exam. The value is the job-ready capability you gain.

    Assessment And Completion

    Is there an exam for the BPM training?

    No. This is a non-certification course with no examination. Your learning is reinforced through hands-on BPMN modelling exercises, process analysis workshops and group discussion during the day, rather than a formal test.

    Do I receive a certificate after the course?

    Yes. On completing the one-day programme you receive a course completion certificate from Invensis Learning. It records your training in the BPM discipline; it is not an external certification or accreditation.

    How is my learning assessed?

    There is no formal assessment. Instead you apply the techniques directly through modelling exercises, analysis and redesign workshops and team activities, so you leave able to use the skills rather than having sat a test.

    Does the training expire or need renewal?

    No. Because there is no certification to maintain, there is no renewal cycle. The BPM and BPMN 2.0 skills you gain are immediately applicable and do not expire.

    Will I be able to model processes in BPMN 2.0 afterwards?

    Yes. A core outcome is confident use of BPMN 2.0 notation, from events, gateways and swimlanes to full as-is and to-be diagrams, so you can document and communicate any process clearly after the course.

    Course Content

    What will I learn in the BPM training?

    You will learn the full BPM lifecycle, process modelling with BPMN 2.0, process analysis and waste identification, redesign and governance, process KPIs and performance measurement, and how BPM technology, RPA and automation fit together.

    What modules does the course cover?

    The programme spans six modules: introduction to BPM, the BPM lifecycle, process modelling with BPMN 2.0, process analysis and performance measurement, process design and governance, and BPM technology, automation and continuous improvement.

    Is BPMN 2.0 covered hands-on?

    Yes. You practise BPMN 2.0 modelling throughout the day, turning verbal process descriptions into swimlane diagrams and validating them, alongside analysis and redesign exercises based on realistic scenarios.

    How does BPM relate to Lean and Six Sigma?

    BPM is the end-to-end framework for identifying, modelling, governing and improving processes. Lean and Six Sigma provide improvement tools applied within that framework. BPM governs the process; Lean and Six Sigma help improve it, and the course shows how they fit together.

    How long is the training?

    The programme runs for one day (8 hours), covering all six modules with concept explanations, BPMN modelling exercises, and process analysis and redesign workshops. An extended half-day-over-two-days format is also possible for teams.

    Enrollment

    How do I enrol in the BPM training?

    You can enrol through the Invensis Learning website. Choose your preferred format and dates, complete registration, and you will receive access to schedules, courseware and joining details. Talk to an advisor if you need help choosing.

    What training formats are available?

    We offer live virtual (online) instructor-led training, classroom sessions, onsite delivery at your premises, and customised corporate group training, so you can pick the format that fits your schedule and team.

    Can I take the BPM training online in the UK?

    Yes. The course is available as online (live virtual) instructor-led training, so UK professionals can join interactive sessions with a trainer from anywhere. See upcoming schedules or ask an advisor for the next online dates.

    Can my team be trained together?

    Yes. Corporate group training lets a cross-functional team learn together and model their own real processes during the session, which creates immediate value. Ask us about onsite and live virtual options for your organisation.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or move to another batch where needed. Contact our support team and we will help you arrange a suitable date.