Is the ITIL 4 Foundation certification worth it in Pune?

Yes. ITIL 4 is widely valued across Pune's IT services firms, global capability centres, BFSI players and engineering R&D centres. It maps to roles from service desk analyst to service delivery manager, where local pay can rise toward around ₹20 lakh a year for senior service management roles.

Who governs the ITIL 4 certification?

ITIL is owned by AXELOS, and the ITIL 4 Foundation exam is delivered by PeopleCert, which acquired AXELOS in 2021. The certification is recognised globally and aligned to the current ITIL 4 syllabus.

Do I need experience before taking ITIL 4 Foundation?

No. ITIL 4 Foundation has no formal prerequisites and no required work experience. It is open to anyone who wants to understand modern IT service management, which makes it an ideal first step into the ITIL 4 certification scheme.

How long is the ITIL 4 Foundation certification valid?

The ITIL 4 Foundation certification is valid for three years. You can renew it by earning the required CPD points through PeopleCert or by passing a higher ITIL 4 qualification. Confirm current renewal requirements on the PeopleCert portal.

How much does ITIL 4 Foundation training cost in Pune?

Training fees vary by format and provider, so the current price for ITIL 4 Foundation training in Pune is available on request. The exam fee is billed separately by PeopleCert under regional pricing. Speak with a learning advisor for a tailored quote.

What is included in the ITIL 4 course fee?

The training fee typically includes AXELOS-aligned courseware, practice questions, mock exams, exam preparation guidance and learner support, along with a course completion certificate. Confirm exactly what is included for your chosen format when you enrol.

Is the exam fee included in the training price?

The exam fee is set and billed by PeopleCert and may be bundled with training or purchased separately, depending on the package. Pricing varies by region and channel, so check the inclusions for your plan or ask us for a quote.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, IT teams and whole departments in Pune. Contact us to ask about corporate or group pricing.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the payment option that suits you.

What is the format of the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is a closed-book, multiple-choice examination with single-answer questions, based on the current ITIL 4 Foundation syllabus from AXELOS and delivered by PeopleCert.

How many questions are on the ITIL 4 exam and how long is it?

The exam has 40 multiple-choice questions and lasts 60 minutes. It covers service management concepts, the Service Value System, the four dimensions, guiding principles, the service value chain and core practices.

What is the passing score for ITIL 4 Foundation?

You need 65% to pass, which means answering at least 26 of the 40 questions correctly. The exam tests knowledge and comprehension, so broad understanding across all syllabus areas is the best preparation.

How and where do I take the ITIL 4 exam?

You can sit the ITIL 4 Foundation exam through PeopleCert online proctoring, or at an authorised PeopleCert test centre. This gives candidates in Pune the flexibility to take the exam from home, office or a centre.

What happens if I do not pass the first time?

You can re-sit the ITIL 4 Foundation exam if you do not pass. Re-sit fees and policies are set by PeopleCert, so confirm the current terms on the PeopleCert portal. Our trainers also provide guidance to help you prepare for a retake.

What topics are covered in the ITIL 4 training?

The training covers service management concepts, the Service Value System, the four dimensions of service management, the seven guiding principles, the service value chain and core ITIL practices, along with continual improvement, service level agreements and key metrics.

What learning resources and materials are provided?

You receive AXELOS-aligned courseware, practice questions, mock exams, chapter-wise quizzes and revision aids. These materials map to the current ITIL 4 Foundation syllabus to support your study and exam readiness.

Can a beginner take this course without an IT background?

Yes. ITIL 4 Foundation is designed as an introduction and has no prerequisites, so beginners and business professionals can take it. Trainers explain each concept from first principles and use practical examples to build understanding.

Is the courseware aligned with the latest ITIL 4 syllabus?

Yes. The courseware is aligned to the current ITIL 4 Foundation syllabus published by AXELOS, covering the Service Value System and the latest service management practices.

Will I receive a certificate of completion after the training?

Yes. After meeting the course requirements you receive a course completion certificate. The ITIL 4 Foundation certification itself is awarded by PeopleCert once you pass the exam.

How do I enrol in the ITIL 4 Foundation course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started.

What training formats are available?

We offer ITIL 4 Foundation training online (live virtual) with an instructor, classroom training, and customised corporate group training. You can choose the format that best fits your schedule and learning style.

How soon can I start the training in Pune?

New batches run regularly across live online and classroom formats, so you can usually start within a short time of enrolling. Check the upcoming schedules or speak with an advisor to find a batch that suits you.

Can I reschedule or transfer to another batch?

Yes. Flexible options let you reschedule or move to another batch on selected plans. Contact our support team to arrange a transfer that works for you.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

ITIL 4 Foundation Certification Training in Pune

Get Certified with Confidence

As an established ITIL 4 Foundation training company, we have designed this instructor-led programme for IT and business professionals in Pune to build a clear grasp of the ITIL 4 Service Value System and prepare you for the AXELOS ITIL 4 Foundation exam delivered by PeopleCert. Learn the guiding principles, four dimensions and core practices that the city's IT services firms and global capability centres expect, in formats that fit a working schedule.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

26.9K+ already enrolled

4.6 (2490+ Reviews)

37 enrolled this week

Want to Train Your Team?

Launch Your IT Service Journey with ITIL 4 in Pune

Starts from

INR 45350

What Is the ITIL 4 Foundation Certification?Your Entry into Modern IT Service Management

The ITIL 4 Foundation (ITIL-F) is the entry-level qualification in the ITIL 4 scheme from AXELOS, and ITIL 4 Foundation certification training in Pune gives you an end-to-end view of modern IT service management. You learn how organisations create, deliver and continually improve tech-enabled products and services through the ITIL 4 Service Value System.

The course is aligned to the current ITIL 4 syllabus and prepares you for the ITIL 4 Foundation exam delivered by PeopleCert. You cover the seven guiding principles, the four dimensions of service management, the service value chain and core practices such as incident, problem and change enablement, all at a clear, comprehension level with no prerequisites to start.

Delivered in live online and classroom formats, the training suits service desk staff, IT support analysts, project members and business professionals across Pune's IT services and GCC ecosystem. Start your ITIL journey with Invensis Learning and move from study to certified with a structured, supported path.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Pune, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

Key Highlightsof the ITIL 4 Foundation Certification Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 4 Foundation certification training in Pune designed to help learners
Guided preparation support for professionals pursuing the ITIL 4 Foundation certification programme in Pune
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Pune

Flexible learning options available through ITIL 4 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL 4 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 4 Foundation exam prep training in Pune
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Pune
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 4 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL 4 Foundation Certification Eligibility in PuneDo You Qualify for the ITIL 4 Foundation Exam?

ITIL 4 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Why This Credential Pays off for Your CareerSkills and Recognition Pune Employers Value

For Individuals

ITIL 4 Foundation training helps professionals build practical IT service management knowledge and prepare for the certification exam. The course suits service desk agents, support analysts, project team members and business staff who work alongside IT. Whether you are starting in IT support, formalising service management skills you already use, or moving into an ITSM role in Pune, the training builds capability that maps to what employers look for.

If you want a recognised first step into IT service management, certified ITIL training is a clear route. You gain framework knowledge, exam readiness and a credential that employers across IT services, BFSI and engineering R&D recognise.

Earns a globally recognised AXELOS credential that travels across employers and sectors
Opens entry into service desk, IT support and ITSM analyst roles in Pune
Builds a shared vocabulary for incident, problem and change practices used on the job
Strengthens your CV for IT services firms and global capability centres
Gives a structured foundation for higher ITIL 4 Managing Professional modules
Improves how you connect IT work to real business value and outcomes
Boosts confidence to contribute in process and service-improvement discussions
Sets you apart in a market deep in generalists but short on certified ITSM talent

For Organizations

ITIL 4 Foundation group training helps organisations raise service management maturity by equipping teams with shared knowledge and consistent practice. The training can be delivered for service desks, infrastructure teams or whole IT functions. For organisations scaling support operations or maturing their ITSM, the training offers a flexible, scalable way to align teams around the ITIL 4 framework.

If your teams handle a rising volume of incidents and changes without a common approach, ITIL 4 group training creates one. Staff gain a standardised way to manage services, improve quality and connect IT delivery to business value.

Builds a common service management language across support and delivery teams
Improves incident, problem and change handling for steadier service quality
Aligns IT activity with business priorities and measurable outcomes
Standardises ITSM practice across business units and locations
Supports onboarding and capability building for growing service desks
Enables customised, role-based training for teams in Pune and beyond
Strengthens audit and compliance readiness through consistent practice
Provides flexible delivery that fits shift-based support operations

ITIL 4 Foundation Exam Format in PuneWhat to expect on exam day

The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL 4 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL 4 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew with 60 CPD points via PeopleCert Plus or another course in the same product suite

ITIL 4 Foundation Certification Cost in Pune

The total cost of getting ITIL 4 Foundation certified in Pune includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 4 Foundation certification training in Pune delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 4 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 4 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL 4 Foundation training cost in Pune is INR 45350

Exam Cost:

PeopleCert ITIL 4 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL 4 Foundation certificate valid for 3 years (renew with 60 CPD points via PeopleCert Plus or another course in the same product suite)

ITSM Careers and Demand in PuneWhy Get ITIL 4 Foundation Certified?

ITIL 4 Foundation has become a common starting credential for service management roles across Pune, valued by IT services firms, global capability centres, BFSI players and engineering R&D centres that run large support and service operations. As service desks standardise on ITSM tooling and adopt cloud and automation, employers increasingly look for ITIL-aware professionals. Demand runs from service desk analyst up to service delivery manager, and here is what the local market is telling us right now.

₹19.97 lakh

IT Service Delivery Manager, Pune

average per year, Glassdoor 2026

₹22.3 lakh

Average ITIL-skilled professional pay, India

6figr 2026, 3,600+ profiles

360+

GCCs operating in Pune

KPMG / Flexiple 2026

4,500+

IT and ITeS firms in Pune

Pune IT cluster data 2026

SECTORS HIRING

—IT and Software Services
—Global Capability Centres (GCCs)
—Banking, Financial Services and Insurance
—Automotive and Engineering R&D
—Manufacturing and Industrial Tech
—Consulting and Managed Services

GROWTH TRENDS

—360+ GCCs in Pune scaling global IT and service operations
—Service desks standardising on ITSM and ServiceNow tooling
—Cloud and automation adoption raising demand for ITIL-aware staff
—Strong entry-level IT hiring across Hinjewadi and Kharadi clusters
—Certified ITSM talent scarce versus a deep generalist IT pool
—BFSI and auto R&D centres formalising service governance

Sources: Glassdoor, Indeed, PayScale, 6figr (India) 2026; KPMG and Flexiple (Pune GCC insights) 2026.

Designation

ITIL 4 Foundation Certified Professionals in Pune : Salary Insights and Trends

Hiring Companies in Pune

₹320K

Min

₹480K

Average

₹750K

Max

Indeed · PayScale (Pune) 2026

InfosysWiproCapgeminiCognizant

Source: Infosys · Wipro · Capgemini · Cognizant

Market Demand Driving ITIL Skills in Pune

Scaling Service Desks Across 360+ GCCs

Pune's 360+ global capability centres run growing service desks for worldwide operations, but teams often lack a shared framework, the exact gap ITIL 4 practices are built to close.

ITIL 4 builds a common service management approach

Inconsistent ITSM Practice Across Teams

Support functions handle high volumes of incidents and changes with varied methods, causing rework and uneven service quality that ITIL-trained staff help resolve.

ITIL 4 standardises incident, problem and change

Cloud and Automation Adoption

As Pune employers move to cloud, automation and ServiceNow, they need people who can frame these tools within service value, not just operate them in isolation.

ITIL 4 connects modern tooling to service value

Shortage of Certified ITSM Talent

Pune has a deep pool of generalist IT staff but fewer ITIL-certified professionals, so a recognised foundation credential makes candidates more visible to recruiters.

ITIL 4 helps certified professionals stand out

BFSI Service Governance and Compliance

BFSI centres in the Kharadi and Yerwada belts face strict service-level and compliance expectations, raising demand for staff fluent in service level and continual improvement.

ITIL 4 strengthens service quality and control

Auto and Engineering R&D Digitalisation

Pune's automotive and engineering R&D centres increasingly depend on stable digital services, pushing the need for support teams that connect IT delivery to business outcomes.

ITIL 4 aligns IT support with the business

Sources: KPMG and Flexiple (Pune GCC insights) 2026; Naukri, Indeed, Glassdoor (India) 2026.

ITIL 4 Foundation is more than a certificate. It is a practical entry into service management roles that Pune's IT services firms and GCCs are hiring for. Start your ITIL journey today.

Your Pune Career Transformation

Where You Stand Today,

And Where ITIL 4 Certification Takes You

Pune's IT services and GCC market keeps expanding with cloud adoption, automation and global delivery, and employers increasingly separate certified service management talent from the rest. Here is which side of that line you want to be on.

Today

Pay limited with little leverage to negotiate in the Pune IT market

After ITIL 4

Entry ITSM roles in Pune start near ₹4.8 lakh, rising toward ₹20 lakh for service delivery managers

Today

Shortlisted less often for roles that list ITIL as a preferred skill

After ITIL 4

Eligible for service management roles across IT services, GCCs, BFSI and R&D centres

Today

Confident in tasks, but missing the service management framework employers want

After ITIL 4

Able to frame IT work within the Service Value System and business outcomes

You earn your ITIL 4 Foundation

Before

Service management skills picked up on the job, with nothing to prove them

Now you have

A globally recognised AXELOS credential that employers and recruiters trust

Before

Unsure how to move from ad hoc IT support into a structured ITSM career

Now you have

A clear route into service desk, ITSM analyst and service manager roles

Before

Limited shared language for how services should be managed and improved

Now you have

Fluency in incident, problem, change and continual improvement practices

Before

No defined next step or progression path in service management

Now you have

A foundation that maps onto higher ITIL 4 Managing Professional modules

"The difference between supporting tickets and managing services is increasingly a recognised credential, and Pune's IT employers already know it."

Join the professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, Indeed, PayScale, 6figr (India and Pune) 2026.

How to Get ITIL 4 Founfdation Certified in PuneStep-by-Step Certification Process

The ITIL 4 Foundation certification path in Pune is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL 4 Foundation Course

Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Prepare with Practice Resources

Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

Step 4

Sit the ITIL 4 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test centre.

Step 5

Earn Your ITIL 4 Foundation Certificate

On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

Step 6

Maintain and Progress Your Certification

ITIL 4 certificates are valid for 3 years; renew with 60 CPD points via PeopleCert Plus or another course in the same product suite. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

Course Curriculumof the ITIL 4 Foundation Certification Training

The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Service Management Key Concepts

Value, value co-creation, and value streams
Organisations, service providers, consumers, and stakeholders
Products and services; service offerings and service relationships
Outcomes, costs, risks, utility, and warranty

Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

100% Secure and Safe download

Skills You Will Build on This CourseFrom the ITIL 4 Framework to Daily Practice

ITIL 4 Foundation training equips you with the concepts, vocabulary and practices behind modern IT service management. By the end of the programme you can describe the Service Value System and apply ITIL 4 thinking to everyday service work.

The ITIL 4 Service Value System

Understand how the Service Value System links guiding principles, governance, the service value chain, practices and continual improvement so an organisation can co-create value end to end.

The Seven Guiding Principles

Apply the guiding principles, such as focus on value, start where you are and keep it simple, to make practical, balanced decisions in real service management situations.

The Four Dimensions of Service Management

Balance organisations and people, information and technology, partners and suppliers, and value streams and processes to deliver and support services effectively.

Core ITIL Management Practices

Work with key practices including incident management, problem management, change enablement, service desk and service level management that support users every day.

The Service Value Chain in Action

Explore the six service value chain activities, from plan and engage to deliver and support, and see how they combine into value streams that respond to demand.

Continual Improvement and Key Metrics

Use the continual improvement model, service level agreements and key metrics to measure performance and keep services improving against business needs.

Who Should TakeITIL 4 Foundation Certification Training in Pune?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL 4 Foundation Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

ITIL 4 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

INR 45350

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Train with Invensis LearningFor Your ITIL 4 Foundation Certification Training in Pune?

Invensis Learning delivers structured ITIL 4 Foundation training for individual professionals and organisations across Pune and beyond. Our programmes combine certified trainers, AXELOS-aligned courseware, flexible delivery and learner-focused support, with ISO 9001:2015 and ISO 27001:2022 certified operations behind every engagement. As an established ITIL 4 Foundation training company in Pune, Invensis Learning brings this experience to every cohort. Whether you are enrolling as an individual or planning corporate training for your team, we provide a professional learning experience built around practical understanding, exam readiness and real-world application.

Accredited training partner delivering AXELOS-aligned ITIL 4 courseware
Experienced, certified trainers with real IT service management exposure
Flexible learning formats, including live online and classroom training
Structured study materials, practice questions and mock exams
Exam preparation guidance mapped to the current ITIL 4 syllabus
Customised schedules for organisations and team programmes
Dedicated learner support before, during and after training
Trusted by professionals and organisations across multiple industries

60+

Certification Courses

100+

Countries Supported

ISO 9001 & 27001

Certified Operations

PeopleCert

Accredited Partner

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL 4 Foundation Training Locations in PuneInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL 4 Foundation Training Location in Pune

JW Marriott Pune, Bharatiya Vidyabhavan Marg, Model Colony, Pune, Pune City Subdistrict, Pune, Maharashtra, 411001, India

ITIL 4 Foundation Training Location in Pune

Westin, GDP Road, Ghorpuri, Pune, Pune City Subdistrict, Pune, Maharashtra, 411001, India

Corporate Training for TeamsUpskill Your ITSM Workforce

Suitable for small, medium and large support and delivery teams
Customised schedules built around shift-based service operations
Flexible delivery through onsite, live virtual or hybrid formats
Certified trainers with relevant IT service management experience
Role-based examples that improve workplace application
Dedicated coordination and learner support for group programmes
Scalable delivery for teams across Pune and global locations

What Our Learners Say

Cleared the Exam on My First Attempt

"The trainer explained the Service Value System and guiding principles with examples from real service desks, which made the concepts click. I passed the ITIL 4 Foundation exam on my first attempt and now use the practices at work."

Aniket Deshpande

Service Desk Analyst

0/0

A Real Step up in My IT Career

"I moved from generic IT support into an ITSM analyst role soon after the training. The mock exams and the focus on incident and change practices gave me both the certificate and the confidence to speak the service management language."

Sneha Kulkarni

ITSM Analyst

0/0

Practical and Clearly Aligned Content

"Well-structured sessions and clear courseware aligned to the current ITIL 4 syllabus. The continual improvement and four dimensions topics were explained in a way that was easy to apply on the job."

Rohan Patil

IT Support Engineer

0/0

Consistent Practice Across Our Service Desk

"We trained our service desk team through Invensis Learning and saw a noticeable improvement in how incidents and changes are handled. A shared ITIL 4 vocabulary made our processes far more consistent."

Meera Iyer

IT Service Delivery Lead, GCC Sector

0/0

Tailored Team Training That Delivered

"The corporate sessions were tailored to our support operations and scheduled around our shifts. Our team came away with a common service management approach and the certification to back it up."

Vikram Joshi

L&D Manager, IT Services Sector

0/0

4.6

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Locations Worldwide

99%

Training Satisfaction

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