Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is ITIL 5 Foundation?Your Entry into Modern Service Management

    Certification Badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Pune, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    Key Highlightsof the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in PuneDo You Qualify for the ITIL V5 Foundation Exam?

    The Payoff of Getting ITIL 5 CertifiedSkills, Recognition and Career Growth

    ITIL V5 Foundation Exam Format in PuneWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

    ITIL V5 Foundation Certification Cost in Pune

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    IT Service Management Careers in PuneWhy Get ITIL 5 Certified?

    ITIL 5 Foundation is a recognised entry point into IT service management careers across Pune, valued by IT services firms, global capability centres, BFSI employers and consulting practices that run large digital service operations. Demand spans service desk, incident, problem and change roles up to service delivery and ITSM management, and here is what the Pune market is showing right now.

    Industry Challenges Driving ITIL 5 Demand in Pune

    ITIL 5 Foundation is more than a credential. It is a practical grounding in modern service management. Join professionals in Pune who connect digital delivery to value and lead the way service is managed. Start your journey today.

    Your Pune Career Transformation

    Where You Stand Today

    Before and After ITIL 5 Certification

    Pune's IT services, GCC and BFSI sectors are expanding fast, and employers increasingly separate professionals who understand modern service management from those who do not. Here is which side of that line you want to be on.

    Sources: Glassdoor, PayScale, 6figr, Indeed (India/Pune) 2026.

    How to Get ITIL V5 Foundation Certified in Pune Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Pune is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organizations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimization

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculumof the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

    image

    100% Secure and Safe download

    The ITIL 5 Skills You Will BuildCore Capabilities for Service Teams

    The ITIL 5 Foundation programme takes you through all nine topic areas of the AXELOS ITIL 5 (Version 5.0) syllabus. By the end, you can explain the ITIL Value System, apply the guiding principles, and understand the product and service lifecycle and value stream management.

    Digital Product and Service Management

    Understand what defines modern digital products and services, how value is created across their lifecycle, and why continual improvement is foundational. This is the core of what you will learn in ITIL 5 Foundation.

    The ITIL Value System

    Explain how guiding principles, governance, value chain activities, management practices and continual improvement combine into one integrated system that co-creates value in digital environments.

    The Seven Guiding Principles

    Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimise and automate.

    The Product and Service Lifecycle

    Describe the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and understand how they work together to create value.

    ITIL Management Practices

    Understand the role of ITIL 5 management practices such as incident management, problem management, change enablement and service desk, and how practice guides support consistent ways of working.

    Value Stream Mapping and Management

    Identify, map and manage value streams to improve flow, visibility and outcomes, spotting waste and designing better delivery across digital products and services.

    Who Should TakeITIL V5 Foundation Certification Training in Pune?

    IT Service Manager

    Service Desk Analyst

    ITSM Practitioner

    IT Support Engineer

    IT Operations Manager

    Incident / Problem Manager

    Change Manager

    IT Project Manager

    Who Can Take This Certification Training

    ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

    https://media.invensislearning.com/training-options-corporate.webp

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 45350

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis LearningFor ITIL Version 5 Foundation Certification Training in Pune?

    Invensis Learning delivers ITIL 5 Foundation training for professionals and teams in Pune who want to build modern service management capability and pass the PeopleCert exam. As a trusted ITIL Version 5 Foundation training company in Pune and a PeopleCert Accredited Training Organization, we combine accredited trainers, ITIL 5 aligned courseware, flexible delivery and dedicated learner support. Whether you enrol as an individual or arrange corporate training, you get a practical, results-focused experience built around real-world application and exam readiness.

    • PeopleCert Accredited Training Organization (ATO) for ITIL 5 Foundation
    • PeopleCert-accredited, experienced ITSM trainers
    • Live virtual, classroom and corporate delivery to fit your schedule
    • ITIL 5 aligned courseware, case studies and mock exams
    • ITIL 5 Foundation exam voucher and first-attempt guidance
    • ISO 9001:2015 and ISO 27001:2022 certified operations
    • Post-training support and practice questions
    • Trusted by professionals and teams across Pune and worldwide

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in PuneInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Pune

    JW Marriott Pune, Bharatiya Vidyabhavan Marg, Model Colony, Pune, Pune City Subdistrict, Pune, Maharashtra, 411001, India

    ITIL Version 5 Foundation Training Location in Pune

    Westin, GDP Road, Ghorpuri, Pune, Pune City Subdistrict, Pune, Maharashtra, 411001, India

    corporate banner

    ITIL 5 Foundation Corporate Training in PuneFor Your Teams

    • Suitable for small, medium and large teams
    • Customised schedules based on team availability
    • Live virtual, onsite, hybrid or blended delivery
    • PeopleCert-accredited trainers with ITSM expertise
    • Role-based, industry-relevant ITIL 5 examples
    • Dedicated coordination and learner support
    • Scalable delivery across Pune and global locations

    Trusted by Leading Organisations

    Tech MahindraTCSInfosysWiproCognizantCapgemini

    What Our Learners Say

    A Clear Step up into Service Management

    "The ITIL 5 Foundation training made the ITIL Value System and value streams genuinely clear. I moved from a support role into service management within months, and the mock exams meant I walked into the exam confident."

    Aditya Kulkarni

    Service Desk Lead

    0/0

    The Right Update from ITIL 4

    "Coming from ITIL 4, I wanted to understand what changed in ITIL 5. The trainer explained the product and service lifecycle and management practices really well, and I could apply the continual improvement model at work straight away."

    Sneha Deshpande

    Incident Manager

    0/0

    Beginner Friendly and Practical

    "As someone new to ITSM, the no-prerequisites start was ideal. The sessions were practical and the practice questions matched the 40-question exam format closely. I passed on my first attempt."

    Rohan Joshi

    IT Support Analyst

    0/0

    A Shared Language for Our Team

    "We trained our service operations team through Invensis Learning. The delivery was flexible around our shifts, and the shared ITIL 5 vocabulary improved how our incident and change teams work together across the GCC."

    Meera Iyer

    IT Service Delivery Head, Global Capability Centre

    0/0

    Well Organised Corporate Rollout

    "The corporate programme was well organised and tailored to our BFSI context. Trainers used relevant examples, and progress tracking helped us report outcomes to leadership. We will run further cohorts."

    Vikram Patil

    Learning and Development Manager, IT Services Firm

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities

    Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.

    Frequently Asked QuestionsHere's everything you may ask...

    ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, examined by PeopleCert. It introduces digital product and service management, the ITIL Value System and the product and service lifecycle. It suits IT and business professionals at any career stage, from service desk staff to product owners and DevOps practitioners.