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Build modern digital service management skills with instructor-led ITIL 5 Foundation training for India's IT services, GCC and consulting teams. Aligned to the AXELOS ITIL 5 (Version 5.0) syllabus and delivered by accredited trainers, it prepares you for the 40-question PeopleCert exam and the ITIL Value System behind modern service delivery. As a trusted ITIL Version 5 Foundation training company, Invensis Learning supports you from enrolment through to exam day.
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Mode
16
Hours
16
PDUs
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Route into Modern Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in India, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Skills Employers Value
For Individuals
ITIL 5 Foundation gives IT and business professionals a modern, globally recognised service management credential and the confidence to work with digital products and services the way employers now expect. Whether you are moving up from a service desk role, refreshing older ITIL 4 knowledge, or stepping into digital product management, the certification builds capability that India's IT services, GCC and consulting employers value.
If you want to prove current service management skills and open doors to service delivery and ITSM manager roles, ITIL 5 Foundation is a clear first step. You gain framework fluency, exam readiness and a credential that travels across sectors and countries.
For Organizations
ITIL 5 Foundation group training helps organisations build a shared, modern service management language across IT, operations and digital product teams. It equips staff to manage the full product and service lifecycle and co-create value with the business. For enterprises and GCCs standardising service management or moving from ITIL 4, team training creates consistency and measurable improvement.
If your teams struggle to connect IT delivery to business value, ITIL 5 Foundation training gives them the ITIL Value System, guiding principles and value stream thinking to improve flow, reduce waste and raise service quality.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Pay
ITIL 5 Foundation has quickly become a sought-after marker of modern service management across India's IT services, GCC, consulting and BFSI sectors, where employers run large digital service operations and are moving from ITIL 4 to the newer framework. Demand spans the ladder, from service desk and incident roles to service delivery and ITSM manager positions, and certified professionals command a clear premium. Here is what the India market is telling us right now.
Designation
ITIL Version 5 Foundation Certified Professionals in India : Salary Insights and Trends
Hiring Companies in India
PayScale · 6figr (India) 2026
Source: TCS · Infosys · Wipro · HCLTech
ITIL 5 Foundation is more than a certificate. It is an early-mover advantage in India's fast-moving service management market. Start your ITIL 5 journey today.
Your India Career TransformationIndia's digital service and GCC market is expanding fast, and employers increasingly separate professionals who hold the current ITIL credential from those who do not. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, 6figr (India) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in India is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Capabilities for Modern Service Teams
The ITIL 5 Foundation course teaches you digital product and service management, the ITIL Value System, the seven guiding principles, the four dimensions, the product and service lifecycle, management practices, continual improvement, and value stream mapping. By the end you can speak the language of modern service management and apply it at work.
Understand what sets digital products and services apart, how value is created in digital environments, and how products and services are managed across their lifecycle.
See how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated system to co-create value.
Apply focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.
Take a holistic view using organisations and people, value streams and processes, information and technology, and partners and suppliers, plus the PESTLE factors around them.
Learn the purpose of each lifecycle activity, from discovery and design through build, operation, and delivery and support, and how they work together to create value.
Map and manage value streams to improve flow and outcomes, and apply the continual improvement model to keep digital services getting better over time.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
INR 45350
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Your Accredited ITIL 5 Training Partner
Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training aligned to the official AXELOS syllabus. Our accredited trainers, structured courseware and flexible delivery help learners across India move from training to certification with a clear, supported path. As a trusted ITIL Version 5 Foundation training company in India, we combine accredited expertise with practical, learner-focused delivery. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and exam readiness.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in India
The Taj Mahal Palace, Koli Nagar, A Ward, Mumbai Zone 1, Mumbai City District, Maharashtra, India
ITIL Version 5 Foundation Training Location in India
The Oberoi, New Delhi, Oberoi Flyover, Chanakya Puri Tehsil, New Delhi, Delhi, 110503, India
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"Very Knowledgeable Teacher with a very small class size allowed for a good learning experience. "
"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
"As a trainer for Invensys, it is great to have a professional team that backs me up. I have access to the operations team right throughout the training. Response time to queries is great"
"It was good."
"The organisation was very good. The team activity in the warehouse was productive. In the evening we had a great experience."
"Sathish conducted the training exceptionally well. He explained concepts thoroughly."
"The 1st day was good. But not very satisfied with the 2nd day. "
"Great experience where knowledge are valuable "
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ITIL Version 5 Foundation training for individuals and teams. Select a city in India to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS, examined by PeopleCert. It introduces digital product and service management, the ITIL Value System, the product and service lifecycle, and the practices that help organisations create and continually improve value.