From Study to Certified
Build modern IT service management skills with ITIL 5 Foundation training in Chennai. This instructor-led programme prepares IT and business professionals to understand digital product and service management, the ITIL Value System and the current ITIL 5 syllabus, and to sit the PeopleCert Foundation exam, in flexible online and classroom formats.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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INR 45350
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Chennai, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service management capability and prepare for the PeopleCert Foundation exam. It suits service desk, operations, DevOps and product professionals who want the current ITIL edition. Whether you are new to ITIL or moving up from an older version, this training builds skills that Chennai employers across IT services, SaaS and BFSI actively look for.
If you want a globally recognised entry credential in digital service management, the ITIL 5 Foundation is a clear path. You gain framework knowledge, exam readiness and a qualification that travels across sectors and regions.
For Organizations
ITIL 5 group training helps organisations in Chennai build consistent service management capability by equipping teams with current ITIL knowledge and practical skills. It can be delivered for IT operations, service desk or delivery teams. For organisations modernising IT service delivery across hybrid cloud and digital products, this training provides a scalable, flexible solution.
If your teams run services on older or inconsistent practices, ITIL 5 group training creates a shared model. Teams gain a standardised approach to value co-creation, governance and continual improvement.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is becoming a baseline marker of modern service management capability across Chennai, valued by IT services, GCCs, SaaS product firms, BFSI and manufacturing employers that run large, always-on digital services. As enterprises modernise IT service delivery across hybrid cloud and adopt AI-driven operations, professionals fluent in the current ITIL edition are increasingly sought after. Demand spans service desk, incident, problem, change and service delivery roles, and here is what the market is telling us right now.
ITIL 5 Foundation is your entry into modern digital service management. Join Chennai professionals building the practices employers need, and take the next step today.
Your Chennai Career TransformationChennai's IT and digital-services market is expanding with GCC growth, SaaS leadership and cloud adoption, and employers increasingly separate professionals who know a modern service management framework from those who do not. Here is which side of that line you want to be on.
Sources: PayScale, 6figr, Glassdoor, SalaryExpert (India) 2026.
The ITIL V5 Foundation certification path in Chennai is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation training builds practical understanding of modern digital service management. By the end, you can describe the ITIL Value System, the guiding principles and the product and service lifecycle, and prepare for the 40-question Foundation exam.
Understand what sets digital products and services apart, how value is created, and how products and services are managed across their lifecycle in the modern digital era.
Weigh outcomes, costs, risks, experience and sustainability to co-create value with consumers, users and stakeholders rather than delivering outputs alone.
Apply Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers for a holistic view of service management.
See how guiding principles, governance, value chain activities, management practices and continual improvement work together as one integrated system.
Use principles such as focus on value, start where you are, progress iteratively with feedback, and optimise and automate to make better service decisions.
Understand discovery, design, build, operation, and delivery and support, and how these activities combine to create and sustain value.
Explore the role of ITIL management practices and how official practice guides support consistent, effective ways of working across an organisation.
Map and manage value streams and apply the continual improvement model to raise flow, visibility and outcomes across digital products and services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
INR 45350
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning is a PeopleCert Accredited Training Organization delivering ITIL 5 Foundation training for professionals and teams in Chennai. Our programmes combine accredited trainers, ITIL 5 aligned courseware, flexible delivery and dedicated learner support. As a trusted ITIL Version 5 Foundation training company in Chennai, we bring all of this together in one accredited programme. Whether you enrol as an individual or arrange corporate training for your team, you get a practical, exam-focused experience built around real IT service scenarios and the current ITIL 5 syllabus.
50+
Industries Served
1-to-1
Doubt-Clearing Sessions
60+
Global Course Portfolio
100+
Countries Served
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Leaders in Training industry for 12+ years
Over 5000 five star reviews
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ITIL Version 5 Foundation Training Location in Chennai
Taj Coromandel, Uttamar Gandhi Salai (Nungambakkam High Road), CMWSSB Division 113, Ward 113, Zone 9 Teynampet, Chennai Corporation, Chennai, Tamil Nadu, 600006, India
ITIL Version 5 Foundation Training Location in Chennai
ITC Grand Chola, a Luxury Collection Hotel, Chennai, Chennai
Leading Organisations
Passed the Foundation Exam with Confidence
"The ITIL 5 Foundation training made the new digital service concepts easy to follow. The ITIL Value System and guiding principles finally clicked, and the mock exams got me ready to pass the Foundation exam first time."
Karthik Subramanian
IT Service Desk Lead
0/0
A Clear Upgrade to the Latest Edition
"Moving from an older ITIL version, I needed to understand what changed. The trainer explained value streams and the product and service lifecycle clearly, with examples I could apply to my incident and problem work straight away."
Divya Ramachandran
Incident Manager
0/0
Practical and Relevant to Delivery Teams
"As a DevOps engineer I wanted to see how ITIL fits modern delivery. This course connected continual improvement and the guiding principles to how we actually work, and the sessions were practical rather than theoretical."
Arun Prasad
DevOps Engineer
0/0
Standardised Our Service Management Practices
"We trained a full service management team through Invensis Learning. The corporate delivery was flexible around our shifts, and our teams now share one language for incident, change and continual improvement across centres."
Meenakshi Iyer
L&D Manager, IT Services GCC
0/0
Aligned Our Teams to Modern ITSM
"Rolling out ITIL 5 across our support teams helped us align delivery to value. The trainers tailored examples to our SaaS context, and the shared framework has already improved how we handle problems and improvements."
Sundar Rajan
Service Delivery Head, SaaS Company
0/0
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL 5 Foundation is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and continually improve value.