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Build modern digital service management skills with AXELOS (PeopleCert) aligned ITIL 5 Foundation training in Delhi, delivered by a trusted ITIL Version 5 Foundation training company. This instructor-led programme prepares IT and business professionals for the current ITIL 5 (Version 5.0) exam and the value-led way of working that employers across Delhi NCR now expect, in flexible formats that fit working schedules.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
5K+ already enrolled
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Starts from
INR 45350
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Delhi, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps professionals turn everyday service work into measurable value. The programme suits service desk analysts, IT operations staff, product owners and business professionals in Delhi who want the current-edition ITSM credential employers ask for. Whether you are new to ITIL, updating from ITIL 4, or moving into a service management career, this training builds capability aligned to the ITIL Value System and the way modern digital organisations work.
If you want a recognised, transferable credential that proves you understand how value is created and delivered in the digital era, ITIL 5 Foundation is a strong first step. You gain framework knowledge, exam readiness and a certification that GCCs, BFSI and public sector employers across Delhi NCR respect.
For Organizations
ITIL 5 group training helps organisations equip service and operations teams with a consistent, value-led way of working. The training can be delivered for service desks, ITSM functions, GCC teams or leadership groups across Delhi NCR. For organisations connecting digital services to strategy and improving delivery flow, this programme provides a scalable, flexible solution grounded in the current ITIL 5 framework.
If your teams manage a growing set of digital products and services without a common framework, ITIL 5 training creates a shared foundation. Teams gain a standardised approach to value co-creation, governance and continual improvement that scales across business units.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation has quickly become a marker of modern service management capability across Delhi NCR, valued by IT services firms, GCCs, BFSI employers and government-linked programmes that run large digital service estates. As the national capital region hosts around 270 global capability centres and pushes digital transformation and e-governance, professionals who understand the ITIL Value System and value stream management are in growing demand. Roles run from service desk analyst up to service and ITSM process manager, and here is what the market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is the current framework for turning digital services into value. Join professionals in Delhi who lead service delivery the modern way. Start your journey today.
Your Delhi Career TransformationDelhi NCR's digital services market is expanding with GCC growth, cloud adoption and national e-governance programmes, and employers increasingly separate professionals who can create value from those who only run tasks. Here is which side of that line you want to be on.
Sources: 6figr, PayScale, Glassdoor (India) 2026.
The ITIL V5 Foundation certification path in Delhi is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation programme builds practical understanding across all nine Foundation topic areas, so you can define value, apply the guiding principles and manage the service lifecycle. By the end you can speak the ITIL 5 language of value and are ready for the Foundation exam.
Learn what ITIL 5 Foundation teaches from day one: how modern digital products and services create value, how continual improvement is embedded throughout, and how the product and service lifecycle keeps that value flowing in the digital era.
Understand how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, and apply the four dimensions of Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers.
Explore how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system that keeps digital services aligned to strategy.
Apply the seven ITIL guiding principles, from focus on value and start where you are to keep it simple and practical and optimise and automate, to make better decisions and adapt practices to real digital environments.
Work through the purpose of each lifecycle activity, from discovery and design to build, operation, and delivery and support, and see how the phases connect to create and sustain value across a digital service.
Learn to identify, map and manage value streams to improve flow and visibility, use flow metrics, and apply the continual improvement model step by step to keep services improving over time.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
INR 45350
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company in Delhi, Invensis Learning delivers accredited ITIL 5 Foundation training for individual professionals and organisations that want a current, value-led service management credential. As a PeopleCert Accredited Training Organization, we combine qualified trainers, courseware aligned to the ITIL 5 Foundation Syllabus (Version 5.0), and practical, exam-focused preparation. Whether you enrol as an individual learner in Delhi or plan corporate training for your team, you get a professional learning experience built around real-world application, clear support and measurable outcomes, backed by our ISO 9001 and ISO 27001 certified operations.
50+
Industries Served
1-to-1
Doubt-Clearing Sessions
60+
Global Course Portfolio
100+
Countries Served
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
ITIL Version 5 Foundation Training Location in Delhi
The Oberoi, New Delhi, Oberoi Flyover, Chanakya Puri Tehsil, New Delhi, Delhi, 110503, India
ITIL Version 5 Foundation Training Location in Delhi
Taj Palace Hotel, Sardar Patel Marg, Malcha, Chanakya Puri Tehsil, New Delhi, Delhi, 110021, India
Leading Organisations
Cleared ITIL 5 Foundation with Confidence
"I moved from a service desk role into incident management within months of certifying. The trainer explained the ITIL Value System and value streams with real examples, and the mock exams meant I walked into the ITIL 5 exam feeling ready."
Ananya Sharma
Incident Manager
0/0
A Clean Update to the Current Edition
"The course made the shift from ITIL 4 to the current edition easy to follow. The product and service lifecycle and the four dimensions finally clicked, and I now use the guiding principles in my daily work at a GCC in Gurugram."
Vikram Malhotra
Service Desk Lead
0/0
Beginner Friendly and Flexible
"As a career changer with no ITSM background, I was worried, but there are no prerequisites and the sessions started from the basics. The live virtual format fit around my job in Noida and the support before the exam was excellent."
Neha Gupta
IT Operations Associate
0/0
Standardised Our Service Practices
"We trained our whole service management team through Invensis Learning. The corporate sessions were tailored to our banking service estate, and within a quarter we had a shared ITIL 5 language that cut handoff delays noticeably."
Rohan Kapoor
IT Service Delivery Head, Banking Sector
0/0
Reliable Partner for Team Upskilling
"Coordinating training for a large IT services team in Delhi was smooth. The trainers were accredited and practical, scheduling was flexible around shifts, and the reporting helped us track completion and exam readiness across the group."
Meera Iyer
Learning and Development Manager, IT Services
0/0
4.6
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Happy Learners
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Locations Worldwide
99%
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
ITIL Version 5 Foundation (ITIL 5-F) is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert). It introduces digital product and service management, the ITIL Value System, the product and service lifecycle and the practices that help organisations create and improve value in the modern digital era.