Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
Starts from
INR 26260
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Fast Track from ITIL 4 to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Delhi, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
of the ITIL (Version 5) Foundation Bridge Training Course
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Value for Professionals and Teams
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
Roles, Demand and Salaries
ITIL 5 is fast becoming the service management standard Delhi employers ask for, valued by IT services firms, global capability centres, consulting houses and BFSI teams that run large, always-on service operations. As ITIL 4 credentials age and AI-enabled delivery grows, professionals on the current version stand out. Demand spans service desk leads, ITSM analysts, IT service managers and delivery heads, and here is what the Delhi market is telling us right now.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Delhi : Salary Insights and Trends
Hiring Companies in Delhi
PayScale · 6figr (India) 2026
Source: HCLTech · Wipro · Genpact · NTT DATA
The ITIL 5 Bridge is more than a refresh. It keeps your service management practice current for the AI era. Join professionals who hold the latest standard and lead with confidence. Start your journey today.
Delhi's service management market is shifting to ITIL 5 as AI, cloud and global capability centres reshape operations, and employers increasingly separate professionals on the current version from those a step behind. Here is which side of that line you want to be on.
Sources: 6figr, PayScale, Glassdoor (India) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Delhi is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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Focused on What Changed in Version 5
In the ITIL 5 Bridge you will learn what is new and changed in ITIL 5: digital product and service management, the updated value system, value streams, updated language and AI-era practice. By the end you can apply the ITIL 5 enhancements at work and are ready for the Bridge exam.
Identify the new and refined concepts, structural updates and terminology introduced in ITIL 5 relative to ITIL 4, so you understand exactly what has moved on and why.
Apply the product and service lifecycle to modern, AI-enabled and cloud environments, managing digital products and services from discovery through delivery and support.
Work with the updated terminology and core concepts of ITIL 5 to communicate clearly and consistently with teams, partners, suppliers and business stakeholders.
Link strategy to delivery and measurable outcomes across the full stakeholder ecosystem, using ITIL 5's enhanced approach to value creation and value streams.
Integrate the ITIL 5 enhancements into your existing ways of working to improve collaboration, performance and results in everyday service management.
Prepare for the closed-book, 20-question PeopleCert exam with a 65% pass mark, taken online with PeopleCert online proctoring or at an authorised test centre.
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
INR 26260
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
For Your ITIL 5 Foundation Bridge Certification Training in Delhi
As a trusted ITIL (Version 5) Foundation Bridge training company in Delhi, Invensis Learning delivers structured ITIL 5 Bridge training for ITIL 4 certified professionals and teams who want to update their credential to the latest standard. Our programmes combine experienced, accredited trainers, flexible delivery formats, organised courseware and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience designed around practical understanding, real-world application and a clear route to the ITIL 5 Foundation credential.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Delhi
The Oberoi, New Delhi, Oberoi Flyover, Chanakya Puri Tehsil, New Delhi, Delhi, 110503, India
ITIL V5 Foundation Bridge Training Location in Delhi
Taj Palace Hotel, Sardar Patel Marg, Malcha, Chanakya Puri Tehsil, New Delhi, Delhi, 110021, India
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ITIL (Version 5) Foundation Bridge training for individuals and teams. Select a city in India to view upcoming dates, formats and pricing.
Here's everything you may ask...
The ITIL 5 Foundation Bridge is a one-day certification that lets ITIL 4 Foundation holders update their credential to ITIL 5. It covers only what is new and changed in ITIL 5, and on passing you hold the full ITIL 5 Foundation credential. It is governed by AXELOS and examined by PeopleCert.