What is ITIL 4 Foundation and who is it for?

ITIL 4 Foundation is the entry-level qualification in the ITIL 4 scheme, governed by AXELOS and awarded by PeopleCert. It introduces modern IT service management through the Service Value System. It suits support engineers, analysts, coordinators, managers and any IT or business professional new to ITSM.

Do I need any prior experience or prerequisites?

No. ITIL 4 Foundation has no formal prerequisites and is open to everyone. No prior ITIL or ITSM knowledge or work experience is required, which makes it an ideal first certification for professionals entering IT service management.

Why choose Invensis Learning for ITIL training in India?

Invensis Learning is an Accredited Training Organisation for AXELOS and PeopleCert, offering official courseware, experienced trainers, flexible live online and classroom delivery, exam application guidance and post-training support, helping you move from study to certification with a clear path.

How long is the ITIL 4 Foundation certification valid?

The ITIL 4 Foundation certification is valid for three years. You can renew it by earning the required CPD points through your PeopleCert account or by passing a higher ITIL 4 qualification within the renewal period.

How much does ITIL 4 Foundation training cost in India?

ITIL 4 Foundation training in India is competitively priced and varies by delivery format and batch. Pricing is available on request. The PeopleCert exam fee is billed separately and varies by region and channel. Request a quote or speak with a learning advisor for current figures.

What is included in the ITIL course fee?

The training fee typically includes accredited courseware, practice questions, mock exams, learner support and a course completion record with contact hours. The PeopleCert exam fee may be bundled or purchased separately. Ask about training-plus-exam packages for the best value.

Is the exam fee included in the training price?

It depends on the package you choose. Some plans bundle the PeopleCert exam voucher with the training, while others price it separately. The exam fee varies by region and purchasing channel. Contact us for a quote that confirms exactly what is included.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT service teams, support desks and whole departments. Ask about corporate or group pricing for a tailored quote.

What payment methods and instalment options are available?

We accept major credit and debit cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is a closed-book, multiple-choice examination with 40 questions. You have 60 minutes to complete it, and the pass mark is 65%, which is 26 correct answers out of 40. It is based on the current ITIL 4 Foundation syllabus.

How many questions are on the exam and what is the pass mark?

The exam has 40 multiple-choice questions and lasts 60 minutes. You need 65%, or 26 out of 40 correct answers, to pass. The questions test knowledge and comprehension of ITIL 4 key concepts and the Service Value System.

How and where do I take the ITIL exam?

You can take the exam through PeopleCert online proctoring, or at a PeopleCert authorised test centre. Our team guides you through booking and the exam application process so you can sit it when you feel ready.

What if I do not pass the exam on the first attempt?

You can re-sit the ITIL 4 Foundation exam after a re-examination. Our trainers provide mock exams, practice questions and revision support to help you prepare for a confident first attempt, and we guide you on re-sit steps if needed. Re-sit fees apply and are confirmed by PeopleCert.

Which edition of ITIL is the exam based on?

The exam is based on ITIL 4, the current edition published from 2019 onwards by AXELOS and PeopleCert. The courseware aligns to the current ITIL 4 Foundation syllabus and the Service Value System, so you prepare with up-to-date material.

What topics are covered in ITIL 4 Foundation training?

The training covers service management concepts, the Service Value System, the four dimensions of service management, the seven guiding principles, the service value chain, key ITIL practices, continual improvement, service level agreements, and key metrics and KPIs.

Can a beginner take this course?

Yes. The course is designed for beginners and has no prerequisites. It starts with the fundamentals of service management and builds up to the Service Value System and key practices, with trainer-led examples and practice activities to support those new to ITSM.

What learning resources and materials are provided?

You receive accredited courseware aligned to the current ITIL 4 Foundation syllabus, practice questions, mock exams, quizzes and reference materials, along with trainer-led sessions and post-training support to reinforce your understanding.

Are practice tests and mock exams included?

Yes. The programme includes practice questions and full-length mock exams that mirror the real 40-question format. These help you identify weak areas, build exam technique and improve your confidence before sitting the certification.

Is the courseware aligned with the latest ITIL syllabus?

Yes. The courseware is aligned to ITIL 4 and the current ITIL 4 Foundation syllabus published by AXELOS and PeopleCert, covering the Service Value System, four dimensions, guiding principles and core practices.

How soon can I start and how do I enrol?

You can enrol through the Invensis Learning website in a few steps. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to pick a start date that suits you.

What training formats are available?

We offer ITIL training online through live virtual instructor-led sessions, classroom training, and customised corporate group training, so you can choose the format that fits your schedule and learning preference.

Do you offer weekend or weekday batches?

Yes. We run both weekday and weekend batches for ITIL 4 Foundation so working professionals can train without disrupting their job. Check upcoming schedules or ask an advisor about the next available cohort.

Can I reschedule or transfer to another batch?

Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange a change that works for you.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy, and selected plans include a money-back guarantee. Reach out to our team for the details that apply to your enrolment.

ITIL 4 Foundation Certification Training in India

From Study to Certified

Build job-ready IT service management skills with instructor-led ITIL 4 Foundation training in India. Awarded by AXELOS and PeopleCert, this entry-level credential teaches the ITIL 4 Service Value System and core practices, and prepares you for the 60-minute exam in flexible live online and classroom formats.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

26.9K+ already enrolled

4.6 (2490+ Reviews)

100% Money-back Guarantee*

Want to Train Your Team?

Launch Your IT Service Journey with ITIL 4 in India

Starts from

INR 45350

What Is the ITIL 4 Foundation Certification?

Your Entry into Modern ITSM

The ITIL 4 Foundation (ITIL-F) certification is the entry-level qualification in the ITIL 4 scheme and the recognised starting point for modern IT service management. ITIL 4 Foundation certification training in India equips IT and business professionals to view service delivery through an end-to-end operating model that creates, delivers and continually improves tech-enabled products and services.

Governed by AXELOS and awarded by PeopleCert, ITIL 4 is the current edition of the world's most widely adopted ITSM framework. The credential introduces the Service Value System, the four dimensions of service management, the seven guiding principles, and core practices such as incident, problem and change management, all aligned with Agile, DevOps and Lean ways of working.

As Indian enterprises, global capability centres and BFSI leaders scale their service operations, a foundational ITSM credential helps you stand out, speak a common service language and build a clear path toward senior service management roles. Start your ITIL journey with Invensis Learning and turn structured study into a globally recognised certification.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in India, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

Next: What's Included

What's Included in Your ITIL 4 Foundation Training

2 days of PeopleCert-accredited training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL 4 Foundation Digital Courseware
Guiding Principles, Continual Improvement Model and key ITIL practices
Practice questions, full-length mock exams and exam simulator access
PeopleCert ITIL 4 Foundation exam voucher
ITIL 4 Foundation certificate valid for 3 years and digital badge on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.

Next: Course Highlights

Key Highlights

of the ITIL 4 Foundation Certification Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 4 Foundation certification training in India designed to help learners
Guided preparation support for professionals pursuing the ITIL 4 Foundation certification programme in India
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in India

Flexible learning options available through ITIL 4 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL 4 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 4 Foundation exam prep training in India
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in India
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 4 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

Next: Eligibility Criteria

ITIL 4 Foundation Certification Eligibility in India

Do You Qualify for the ITIL 4 Foundation Exam?

ITIL 4 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Next: Benefits

Why the ITIL 4 Credential Is Worth Earning

For Your IT Service Management Career

For Individuals

ITIL 4 Foundation training helps IT and business professionals build practical service management capability and prepare for the entry-level ITIL exam. The course suits support engineers, analysts, coordinators and managers who want a recognised ITSM grounding. Whether you are starting in IT service management, formalising on-the-job experience, or moving into incident, change or problem roles, this training builds skills aligned with how modern service teams actually work.

If you want a credible first step into ITSM with a credential employers across India trust, ITIL 4 Foundation is a clear path forward. You gain framework knowledge, exam readiness and a structured journey valued across sectors and regions.

Earn a globally recognised, entry-level ITSM credential from AXELOS and PeopleCert
Stand out for service desk, incident, change and problem management roles
Speak a common service language used across IT services, GCCs and BFSI employers
Tap into a reported 11% salary premium for ITIL-certified professionals
Build the foundation to progress to ITIL 4 Managing Professional and Strategic Leader
Apply the Service Value System and guiding principles to real workplace problems
Sit a 60-minute, 40-question exam with no prior experience required

For Organizations

ITIL 4 group training helps organisations build service management capability by equipping teams with a shared framework and practical skills. The training can be delivered for support desks, operations teams or whole IT functions. For organisations looking to raise service quality and connect IT delivery to business value, this training provides a scalable, flexible solution.

If inconsistent processes are driving avoidable incidents and rework, ITIL 4 group training creates a common service language. Teams gain a standardised approach to incidents, changes, problems and continual improvement.

Standardise IT service management practices across teams and locations
Reduce incidents and downtime through consistent ITIL processes
Align IT service delivery to business value and customer outcomes
Build a shared service language across support, operations and the PMO
Support audit, compliance and governance needs in regulated sectors
Improve change success rates and service reliability at scale
Strengthen GCC and outsourced service operations with certified staff

Next: Exam Format

ITIL 4 Foundation Exam Format in IndiaWhat to expect on exam day

The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL 4 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL 4 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew with 60 CPD points via PeopleCert Plus or another course in the same product suite

Next: Certification Cost

ITIL 4 Foundation Certification Cost in India

The total cost of getting ITIL 4 Foundation certified in India includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 4 Foundation certification training in India delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 4 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 4 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL 4 Foundation training cost in India is INR 45350

Exam Cost:

PeopleCert ITIL 4 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL 4 Foundation certificate valid for 3 years (renew with 60 CPD points via PeopleCert Plus or another course in the same product suite)

Next: Who Can Take

Who Should Take ITIL 4 Foundation Certification Training in India?

IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager

ITIL Careers and Demand Across India

Why Get ITIL 4 Foundation Certified?

ITIL 4 Foundation has become a trusted entry marker for IT service management roles across India, valued by IT services firms, GCCs, BFSI and telecom employers that run large, service-critical operations. As enterprises adopt ITSM platforms for multi-cloud delivery and regulatory compliance, certified professionals are increasingly sought after. Demand spans service desk and support analyst roles through to incident, change and problem management, and here is what the market is telling us right now.

₹22 lakh

Average ITIL-skilled salary, India

per year, 6figr 2026

11%

ITIL Foundation pay premium

above non-certified, industry data

30,000+

Open ITIL roles listed, India

Naukri 2026

200,000

GCC headcount added, FY26

Business Standard 2026

SECTORS HIRING

—IT and Software Services / GCCs
—Banking, Financial Services and Insurance
—Telecom and Communications
—Consulting and Professional Services
—Product and Global Technology
—Healthcare, Retail and E-commerce

GROWTH TRENDS

—ITSM adoption rising with multi-cloud and digital transformation
—GCCs adding large-scale service operations headcount in India
—BFSI driving ITSM demand for compliance and governance
—5G rollouts pushing predictive telecom service management
—ITIL skills valued by 50 to 60% of IT employers when hiring
—Strong pipeline of service desk, incident and change roles

Sources: 6figr, Glassdoor, PayScale, Naukri (India) 2026; Business Standard (GCC hiring); Mordor Intelligence (ITSM market).

Designation

ITIL 4 Foundation Certified Professionals in India : Salary Insights and Trends

Hiring Companies in India

₹350K

Min

₹550K

Average

₹900K

Max

PayScale · AmbitionBox (India) 2026

TCSInfosysWiproHCLTech

Source: TCS · Infosys · Wipro · HCLTech

Industry Challenges Driving ITIL Demand in India

ITSM Skills Shortage as Adoption Scales

Indian enterprises are scaling ITSM platforms faster than they can find people who understand service management. ITIL 4 Foundation gives teams the shared framework employers are hiring for.

ITIL builds a common service management language

Compliance Pressure Across BFSI

BFSI holds the largest share of India's ITSM market and adopts ITIL for regulatory compliance, security and service governance, creating steady demand for certified service professionals.

ITIL builds governance and SLA capability

Multi-Cloud and Transformation Complexity

Digital transformation and complex multi-cloud architectures multiply incidents and changes. Organisations need ITIL practices to keep services stable, resilient and value-focused.

ITIL builds incident and change discipline

5G and Telecom Service Reliability

Telecom is among India's fastest-growing ITSM segments as 5G rollouts and edge maintenance demand predictive, well-governed service management that ITIL-trained staff deliver.

ITIL builds monitoring and event skills

GCCs Standardising Global Operations

Global capability centres added around 200,000 roles in FY26 and run service operations for parent firms worldwide. They rely on ITIL to standardise delivery across regions.

ITIL makes certified staff stand out

Bridging the Strategy-To-Service Gap

Boards fund IT investment, but value leaks when service delivery is not aligned to outcomes. The ITIL 4 Service Value System helps teams co-create value with the business.

ITIL connects IT delivery to business value

Sources: Mordor Intelligence, Allied Market Research (ITSM market); Business Standard (GCC hiring); Naukri, Glassdoor (India) 2026.

ITIL 4 Foundation is more than a credential. It is a launchpad into modern IT service management. Join professionals who bring order, value and reliability to IT operations. Start your journey today.

Your India ITSM Career Transformation

Where You Stand Today,

And Where ITIL 4 Certification Takes You

India's IT service management market is expanding with digital transformation, GCC growth and rising ITSM adoption, and employers increasingly separate certified service professionals from the rest. Here is which side of that line you want to be on.

Today

Salary capped with limited leverage to negotiate in the Indian market

After ITIL

ITIL-skilled professionals in India average around ₹22 lakh, with senior service roles reaching far higher

Today

Shortlisted less often for roles that list ITIL as preferred

After ITIL

Eligible for service management roles across IT services, GCCs, BFSI and telecom

Today

Confident in tasks, but employers want a structured service framework

After ITIL

Fluent in linking service delivery to value, governance and continual improvement

You earn your ITIL 4 Foundation

Before

IT service skills learned on the job with no recognised credential

Now you have

A globally recognised ITSM credential from AXELOS and PeopleCert

Before

Stuck in a single support task with no defined service career path

Now you have

A clear route into incident, change, problem and service desk roles

Before

Task-focused, with limited view of how services create value

Now you have

Command of the Service Value System, guiding principles and key practices

Before

Recognition that fades when you change employer or sector

Now you have

A foundation to progress to ITIL 4 Managing Professional and beyond

"The gap between handling tickets and managing services is increasingly a recognised credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: 6figr, Glassdoor, PayScale (India) 2026.

How to Get ITIL 4 Founfdation Certified in India

Step-by-Step Certification Process

The ITIL 4 Foundation certification path in India is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL 4 Foundation Course

Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Prepare with Practice Resources

Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

Step 4

Sit the ITIL 4 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test centre.

Step 5

Earn Your ITIL 4 Foundation Certificate

On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

Step 6

Maintain and Progress Your Certification

ITIL 4 certificates are valid for 3 years; renew with 60 CPD points via PeopleCert Plus or another course in the same product suite. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

Course Curriculum

of the ITIL 4 Foundation Certification Training

The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

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Module 1: Service Management Key Concepts

Value, value co-creation, and value streams
Organisations, service providers, consumers, and stakeholders
Products and services; service offerings and service relationships
Outcomes, costs, risks, utility, and warranty

Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

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Skills You Will Build in This Course

From Your ITIL 4 Foundation Training

Skills covered in ITIL 4 Foundation give you a practical command of modern IT service management. By the end of the programme, you can speak the ITIL language, apply the Service Value System, and contribute to higher-quality, value-focused services.

Service Management Core Concepts

Understand what a service is, how value is co-created between providers and consumers, and the role of utility, warranty, outcomes, costs and risks in service delivery.

The ITIL Service Value System

Explain how the Service Value System brings together guiding principles, governance, the service value chain, practices and continual improvement to enable value creation.

The Seven Guiding Principles

Apply principles such as focus on value, start where you are, and keep it simple and practical to adopt and adapt ITIL in your own organisation.

The Four Dimensions of Service Management

Balance organisations and people, information and technology, partners and suppliers, and value streams and processes when designing and managing services.

The Service Value Chain

Describe the six value chain activities, plan, improve, engage, design and transition, obtain or build, and deliver and support, and how they form value streams.

Key ITIL Management Practices

Work with essential practices including incident management, problem management, change enablement, service desk, service level management and service request management.

Continual Improvement

Use the ITIL continual improvement model to iterate and adapt services, embedding feedback loops and an improvement mindset across the organisation.

Metrics, KPIs and Service Levels

Define meaningful metrics, KPIs and SLAs that measure service performance and link IT outcomes to business value and stakeholder expectations.

ITIL 4 Foundation Training Modes

for Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

ITIL 4 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

INR 45350

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Choose Us for ITIL 4 Foundation Training in India?

Your Accredited ITSM Training Partner

As a trusted ITIL 4 Foundation training company in India, Invensis Learning delivers structured ITIL 4 Foundation training for professionals and organisations looking to build IT service management capability and pass the entry-level ITIL exam. Our programmes combine experienced, accredited trainers, flexible delivery formats, organised courseware, and learner-focused support. Whether you are enrolling as an individual or planning corporate training for your team, Invensis Learning provides a professional learning experience designed around practical understanding, real-world application, and measurable outcomes.

Accredited Training Organisation delivering official AXELOS and PeopleCert ITIL courseware
Experienced, certified trainers with real-world IT service management practice
Flexible live online and classroom formats for individuals and teams
Exam application guidance and practice tests for a confident first attempt
Comprehensive courseware, mock exams and post-training learner support
ISO 9001 and ISO 27001 certified for quality and information security
Trusted by professionals and enterprises across India and worldwide
Competitive pricing for individual and corporate ITIL training

50+

Training Courses

121K+

Hours of Expert Training Delivered

50,000+

Professionals Trained

100+

Countries Served

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL 4 Foundation Training Locations in India

Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL 4 Foundation Training Location in India

The Taj Mahal Palace, Koli Nagar, A Ward, Mumbai Zone 1, Mumbai City District, Maharashtra, India

ITIL 4 Foundation Training Location in India

The Oberoi, New Delhi, Oberoi Flyover, Chanakya Puri Tehsil, New Delhi, Delhi, 110503, India

Corporate ITIL 4 Training for Teams

For Your Organisation

Suitable for small, medium, and large IT service teams
Customised training schedules based on team availability
Flexible delivery through onsite, offsite, live virtual, or hybrid formats
Experienced trainers with relevant IT service management and industry expertise
Role-based and industry-relevant examples for better workplace application
Dedicated coordination and learner support for corporate programmes
Scalable delivery for teams across India and global locations

Enquire with us now

Drop us a query and our learning consultant will reach out to you shortly

Request Training Details

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ITIL 4 Foundation training for individuals and teams. Select a city in India to view upcoming dates, formats and pricing.

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Foundation

ITIL 4 Foundation Training in India

Frequently Asked Questions

Here's everything you may ask...

Yes. ITIL 4 Foundation is a globally recognised entry-level ITSM credential valued by IT services firms, GCCs, BFSI and telecom employers across India. Around 50 to 60% of IT employers see ITIL as an asset when hiring, and certified professionals report an 11% salary premium over non-certified peers.

ITIL 4 Foundation Certification Training in India

What Is the ITIL 4 Foundation Certification?

What's Included in Your ITIL 4 Foundation Training

Key Highlights

ITIL 4 Foundation Certification Eligibility in India

Why the ITIL 4 Credential Is Worth Earning

ITIL 4 Foundation Exam Format in IndiaWhat to expect on exam day

ITIL 4 Foundation Certification Cost in India

Who Should Take ITIL 4 Foundation Certification Training in India?

ITIL Careers and Demand Across India

SECTORS HIRING

GROWTH TRENDS

Industry Challenges Driving ITIL Demand in India

ITSM Skills Shortage as Adoption Scales

Compliance Pressure Across BFSI

Multi-Cloud and Transformation Complexity

5G and Telecom Service Reliability

GCCs Standardising Global Operations

Bridging the Strategy-To-Service Gap

Where You Stand Today,

And Where ITIL 4 Certification Takes You

How to Get ITIL 4 Founfdation Certified in India

Enrol in the 2-Day ITIL 4 Foundation Course

Complete the Accredited Training

Prepare with Practice Resources

Sit the ITIL 4 Foundation Exam

Earn Your ITIL 4 Foundation Certificate

Maintain and Progress Your Certification

Module 2: The Four Dimensions of Service Management

Module 3: The ITIL Service Value System (SVS)

Module 4: The Seven Guiding Principles

Module 5: The Service Value Chain

Module 6: ITIL Practices Overview

Module 7: Key ITIL Practices in Detail

Course Curriculum

Module 1: Service Management Key Concepts

Skills You Will Build in This Course

Service Management Core Concepts

The ITIL Service Value System

The Seven Guiding Principles

The Four Dimensions of Service Management

The Service Value Chain

Key ITIL Management Practices

Continual Improvement

Metrics, KPIs and Service Levels

ITIL 4 Foundation Training Modes

ITIL 4 Foundation Classroom Training

ITIL 4 Foundation Corporate Group Training

ITIL 4 Foundation Focused 1-to-1 Training

ITIL 4 Foundation Live Virtual Training

Why Choose Us for ITIL 4 Foundation Training in India?

ITIL 4 Foundation Training Locations in India

Corporate ITIL 4 Training for Teams

Enquire with us now

Request Training Details

We also deliver ITIL 4 Foundation Certification Training across multiple cities in India

Explore Our Other Course Categories

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Frequently Asked Questions

Is the ITIL 4 Foundation certification worth it in India?

What is ITIL 4 Foundation and who is it for?

Do I need any prior experience or prerequisites?

Why choose Invensis Learning for ITIL training in India?

How long is the ITIL 4 Foundation certification valid?