Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Who Can Take

    What Is Quality Function Deployment and Why It Matters

    Your Guide to Customer-Driven Design

    Quality Function Deployment course badge

    What's Included in Your Quality Function Deployment Training

    • One-day interactive instructor-led training across eleven modules

    • 8 PDUs on completion of the training

    • Coverage of the four phases of the QFD process

    • Copy of course material and SME-prepared study guide

    • Course completion certificate from Invensis Learning

    Key Highlights

    of the Quality Function Deployment Training Course

    Quality Function Deployment Training Eligibility in the India

    Who Can Enrol?

    The Payoff from Building QFD Capability

    For Individuals and Teams

    Who Should Take Quality Function Deployment Training in India?

    • R&D Personnel

    • Project Managers

    • Service Team Leaders

    • Design and Process Engineers

    • Manufacturing Engineers and Managers

    • Quality Personnel and Consultants

    • Marketing and Sales Professionals

    • Product Development Personnel

    Where QFD Skills Take Your Career in India

    Roles, Demand and Earnings

    QFD skills are in demand wherever India designs and builds products, from automotive and electronics to medical devices, consumer goods and IT product firms. As Make in India, PLI incentives and the shift to electric vehicles push companies to launch better products faster, professionals who can translate customer needs into design specifications stand out. Quality Function Deployment training builds the QFD capability that supports roles from quality and design engineer through to product manager and new product development lead, and here is what the market shows.

    Market Forces Making QFD Skills Valuable in India

    QFD is a practical skill that pays off on every product you design. Join professionals across India who turn customer needs into products that succeed. Start your QFD journey today.

    Your India Career Transformation

    From Intuition-Led to Customer-Driven Design

    What QFD Skills Change for You

    India's product and manufacturing sectors are moving from cost-led to customer-led design as PLI incentives and the EV shift raise the bar. Employers increasingly value people who can build quality in from the start. Here is which side of that line you want to be on.

    Sources: Indeed, 6figr, Glassdoor (India) 2026; Invest India.

    Module 2: Pre-Planning a QFD Project

    • Defining project scope, objectives, and completion criteria for a QFD initiative
    • Assembling the cross-functional QFD team and assigning roles and responsibilities
    • Gathering Voice of the Market data and establishing documentation requirements

    Module 3: Voice of the Customer

    • Understanding the three quality levels from the Kano Model: basic, performance, and excitement
    • Methods for collecting customer information including interviews, surveys, and observation
    • Translating raw customer input into structured, actionable customer requirement statements

    Module 4: Needs vs. Features

    • Distinguishing between what customers need and how products or processes can deliver those needs
    • Understanding abstraction levels and how to move from customer language to technical descriptors
    • Translating customer needs into measurable performance characteristics for the QFD matrix

    Module 5: Calculating a QFD Matrix

    • Understanding the whats versus hows framework and its role in QFD matrix structure
    • Building the relationship matrix and applying weighting scales to prioritise design requirements
    • Completing Phase I QFD calculations to generate a ranked set of technical design targets

    Module 6: Rooms in the House of Quality

    • Understanding the structure of the House of Quality including the roof, walls, ceiling, and floor
    • Building each room of the House of Quality step by step and understanding its role
    • Evaluating and interpreting completed House of Quality matrices for design decision-making

    Module 7: Beyond the House of Quality

    • Applying the Phase II product design matrix to translate technical requirements into component characteristics
    • Building Phase III process design matrices and Phase IV production planning matrices
    • Connecting the four-phase QFD cascade to ensure design intent flows through to production

    Module 8: Affinity Diagrams

    • Creating affinity diagrams to organise large volumes of customer requirements into logical groups
    • Facilitating team-based affinity sessions to build shared understanding of customer needs
    • Using affinity diagrams as input to the QFD matrix planning process

    Module 9: Tree Diagrams

    • Building tree diagrams to hierarchically decompose high-level requirements into detailed specifications
    • Using tree diagrams to connect customer needs to measurable technical attributes
    • Integrating tree diagrams with the QFD matrix to improve requirement traceability

    Module 10: Cause-and-Effect Diagrams

    • Constructing cause-and-effect diagrams to identify contributors to quality and design performance gaps
    • Using fishbone analysis within a QFD context to address root causes of customer dissatisfaction
    • Combining cause-and-effect analysis with QFD matrix outputs to prioritise design improvements

    Module 11: Flowcharts

    • Creating process flowcharts to document and visualize product development and quality workflows
    • Using flowcharts to map handoffs, decision points, and quality checkpoints in the design process
    • Integrating flowcharts with QFD planning to align process steps with customer requirements

    Course Curriculum

    of the Quality Function Deployment Training

    The online Quality Function Deployment training course curriculum in the India is structured across eleven modules delivered in a one-day intensive programme. The course progresses from foundational QFD concepts through to advanced matrix construction, House of Quality application, and supporting quality tools.

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    Skills You Will Build in QFD Training

    Practical Tools You Can Use at Work

    This QFD course builds hands-on capability across the full Quality Function Deployment method, from capturing the Voice of the Customer to cascading requirements into production. By the end you can build and interpret a House of Quality on your own products.

    Capture the Voice of the Customer

    Collect and structure customer needs using interviews, observation and surveys, then organise them with affinity diagrams and the three-level requirement hierarchy.

    Classify Needs with the Kano Model

    Separate must-be, performance and delighter requirements so you invest design effort where it drives the most customer satisfaction.

    Build the House of Quality

    Construct all six rooms of the House of Quality, from customer requirements and engineering characteristics to the relationship matrix, competitive benchmarking and targets.

    Resolve Trade-Offs with the Roof

    Use the correlation matrix to spot conflicts between engineering characteristics and make deliberate trade-off decisions before costly prototyping begins.

    Interpret the Matrix for Priorities

    Calculate absolute and relative technical importance, find design hot spots, and translate the House of Quality into a prioritised engineering specification.

    Cascade QFD Through Four Phases

    Carry requirements from product planning into parts deployment, process planning and production planning, creating traceability from customer need to quality control.

    Quality Function Deployment Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer self-paced learning or a structured, corporate, instructor-led experience, choose the option that best supports your skill development journey with the best Quality Function Deployment online training options.

    Quality Function Deployment Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom Quality Function Deployment training combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Quality Function Deployment Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build capabilities at scale, standardise knowledge, and support workforce development through customised Quality Function Deployment training for companies.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Quality Function Deployment Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions delivered by thr trusted Quality Function Deployment training company.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Quality Function Deployment Live Virtual Training

    Quality Function Deployment Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    INR 17660

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences delivered through weekday Quality Function Deployment training.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Invensis Learning for QFD Training in India

    Quality You Can Trust

    As a trusted Quality Function Deployment training company, Invensis Learning delivers structured programmes for professionals and organisations across India who want to design quality in from the start. Our programmes combine experienced quality-management trainers, hands-on House of Quality exercises, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a practical, application-first experience backed by an ISO 9001:2015 certified training provider trusted worldwide.

    • Experienced trainers with real product-development and quality expertise
    • Hands-on House of Quality exercises on realistic scenarios
    • Flexible formats: online (live virtual), classroom and corporate onsite
    • One-day, application-focused programme that fits busy schedules
    • ISO 9001:2015 and ISO 27001:2022 certified training provider
    • Dedicated learner support before, during and after training
    • Scalable delivery for local, regional and global teams
    • Trusted by professionals and organisations across many industries

    12+

    Years of Training Excellence

    24/7

    Learner Support

    50+

    Industries Served

    1-to-1

    Doubt-Clearing Sessions

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Quality Function Deployment Training Locations in India

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    Quality Function Deployment Training Location in India

    The Taj Mahal Palace, Koli Nagar, A Ward, Mumbai Zone 1, Mumbai City District, Maharashtra, India

    Quality Function Deployment Training Location in India

    The Oberoi, New Delhi, Oberoi Flyover, Chanakya Puri Tehsil, New Delhi, Delhi, 110503, India

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    Corporate QFD Training for Teams

    Built Around Your Own Products

    • Train cross-functional product and quality teams together
    • Customised schedules aligned to your team's availability
    • Delivery via onsite, live virtual or hybrid formats
    • Build a House of Quality on one of your own real products
    • Experienced trainers with product-development expertise
    • Dedicated coordination and support for group programmes
    • Scalable across teams in India and global locations

    Trusted by Leading Enterprises in India

    Tata MotorsMahindraBoschL&TMaruti SuzukiGodrej

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    We also deliver Quality Function Deployment Training across multiple cities in India

    Quality Function Deployment training for individuals and teams. Select a city in India to view upcoming dates, formats and pricing.

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    Frequently Asked Questions

    Here's everything you may ask...

    Quality Function Deployment is a structured, customer-driven method for translating the Voice of the Customer into specific engineering and design characteristics using the House of Quality matrix. Developed in Japan by Yoji Akao and Shigeru Mizuno, it is used across manufacturing, automotive, healthcare, services and software to design quality in from the start.