How is ITIL 5 different from ITIL 4?

ITIL 5 (Version 5.0) is the fifth iteration of the IT Infrastructure Library. It adds an explicit focus on digital product and service management, introduces the product and service lifecycle as a core structure, adds Value Stream Mapping and Management, and updates the ITIL Value System.

Do I need ITIL 4 before taking ITIL 5 Foundation?

No. ITIL 5 Foundation has no formal prerequisites and is open to everyone. Professionals who hold ITIL 4 will recognise some familiar concepts, but ITIL 4 is not required to enrol or to sit the exam.

Who is this certification for?

ITIL 5 Foundation suits IT operations and service desk staff, professionals updating from ITIL 4, digital product owners, DevOps and Agile practitioners, and business professionals who work with digital service teams and want a current, shared service management framework.

What is included in the ITIL 5 Foundation course fee?

The training fee typically includes accredited courseware aligned to the ITIL 5 (Version 5.0) syllabus, live instructor-led sessions, practice questions, mock exams and learner support. Exam voucher inclusion is confirmed at enrolment. Request a quote for the full breakdown.

How much does ITIL 5 Foundation cost in Rome?

Training is priced by format and whether the exam voucher is bundled, so it is best quoted per learner. Speak with a learning advisor for current pricing and group options. The PeopleCert exam fee varies by region and channel; verify it at peoplecert.org.

Is the exam fee included in the training price?

Exam voucher inclusion depends on the package you choose. Some plans bundle the PeopleCert exam voucher while others price it separately. Confirm what is included with your learning advisor before you enrol.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT operations, service desks and wider teams. Contact us for a tailored group quote for your organisation in Rome.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the ITIL 5 Foundation exam?

The ITIL 5 Foundation exam is closed book with single-answer multiple-choice questions, based on the AXELOS ITIL 5 Foundation (Version 5.0) syllabus. It is delivered online via PeopleCert OnVUE proctoring, available 24/7, or at an authorised test centre.

How many questions are on the exam and how long is it?

The exam has 40 questions and lasts 60 minutes (1 hour). It is a closed-book, single-answer multiple-choice paper covering the nine topic areas of the ITIL 5 Foundation syllabus.

What is the passing score for ITIL 5 Foundation?

The pass mark is 65 percent, which means answering at least 26 of the 40 questions correctly. Our mock exams and practice questions are designed to help you reach that threshold with confidence.

What if I do not pass on the first attempt?

Our training focuses on first-attempt readiness through mock exams and trainer guidance. If a resit is needed, PeopleCert offers re-examination; confirm the current resit policy and any fees at peoplecert.org, and speak with your advisor about retake support.

How long is the ITIL 5 Foundation certification valid?

The certification is valid for three years. To keep it active, you renew every three years by earning 60 CPD (Continuing Professional Development) points within the cycle. Verify current renewal requirements at peoplecert.org.

What will I learn in the ITIL 5 Foundation course?

You learn all nine topic areas of the syllabus: digital product and service management, value co-creation, the four dimensions, the ITIL Value System, the seven guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream management.

Can a beginner take this course?

Yes. ITIL 5 Foundation is an entry-level qualification with no prerequisites, so beginners are welcome. The training builds concepts from the ground up and is equally suitable for those refreshing ITIL 4 knowledge for the current version.

Is the courseware aligned to the latest ITIL syllabus?

Yes. Our courseware is aligned to the official AXELOS ITIL 5 Foundation (Version 5.0) syllabus, the current edition of the framework, so you study the most up-to-date service management concepts and terminology.

Are mock exams and practice questions included?

Yes. The programme includes practice questions and full-length mock exams mapped to the 40-question Foundation format, helping you identify weak areas and build readiness before exam day.

How long is the training and what format is it delivered in?

The ITIL 5 Foundation programme is a 16-hour course, delivered as two full days or four half days depending on the schedule. It is available as online (live virtual) instructor-led training or classroom sessions.

How do I enrol in the ITIL 5 Foundation course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to schedules, courseware and learning resources. Talk to a learning advisor if you need help choosing a batch.

What training formats are available?

We offer online (live virtual) instructor-led training, classroom training, and customised corporate group training. Choose the format that best fits your schedule and learning preference. See upcoming batches to get started.

Are there any eligibility requirements to enrol?

No. There are no eligibility requirements or prerequisites for ITIL 5 Foundation. Anyone can enrol, regardless of education, experience or prior ITIL knowledge, which makes it an accessible entry point to service management.

How soon can I start?

We run regular live virtual and classroom batches, so you can usually start within a short time of enrolling. Check the upcoming schedules or speak with a learning advisor to find the next batch that suits you.

Can I reschedule my enrolment to another batch?

Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change and they will guide you through the available dates.

ITIL Version 5 Foundation Certification Training in Rome

From Study to Certified

Master modern digital service management with instructor-led ITIL 5 Foundation training in Rome, delivered by a trusted ITIL Version 5 Foundation training company. This PeopleCert-accredited programme prepares IT and business professionals to understand the ITIL Value System, the product and service lifecycle and value co-creation, and to pass the ITIL 5 Foundation (Version 5.0) exam with confidence, in flexible live virtual and classroom formats.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

5K+ already enrolled

4.5 (24+ Reviews)

7 enrolled this week

Want to Train Your Team?

Build Modern IT Service Skills with ITIL 5 in Rome

Starts from

EUR 1210

What Is the ITIL 5 Foundation Certification?Your Entry into Digital Service Management

The ITIL Version 5 Foundation (ITIL 5-F) certification is the entry-level qualification in the ITIL 5 scheme from AXELOS (PeopleCert), introducing you to digital product and service management, the ITIL Value System and the practices that help organisations create and continually improve value. ITIL Version 5 Foundation certification training in Rome gives working professionals a structured, exam-focused route to this globally recognised credential, delivered by PeopleCert-accredited trainers.

As Rome accelerates public administration digitalisation under the PNRR and the PA Digitale 2026 programme, employers across the capital's public sector, defence, telecoms and IT services need people who can run modern digital services with confidence. ITIL 5 is the fifth iteration of the IT Infrastructure Library, evolving beyond ITIL 4 with an explicit focus on the product and service lifecycle, value co-creation and Value Stream Mapping and Management.

Whether you are new to IT service management or updating your knowledge from ITIL 4, the credential builds a current, shared vocabulary for service delivery. Prepare for the 40-question Foundation exam, earn the ITIL 5-F designation, and start your ITIL journey with Invensis Learning.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Rome, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

Key Highlightsof the ITIL Version 5 Foundation Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 5 Foundation certification training in Rome designed to help learners
Guided preparation support for professionals pursuing the ITIL 5 Foundation certification program in Rome
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Rome

Flexible learning options available through ITIL 5 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL V5 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 5 Foundation exam prep training in Rome
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Rome
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 5 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL V5 Foundation Certification Eligibility in RomeDo You Qualify for the ITIL V5 Foundation Exam?

ITIL V5 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

What You Gain from ITIL 5 FoundationSkills, Recognition and Career Momentum

For Individuals

ITIL 5 Foundation training helps professionals build the service management vocabulary and confidence that modern digital organisations expect. The programme suits IT operations staff, service desk analysts, product owners and business professionals who work with digital service teams. Whether you are entering IT service management, moving from a delivery role, or refreshing ITIL 4 knowledge for the current version, this training builds capability aligned with real employer needs across Rome and beyond.

If you want a recognised, transferable credential that proves you understand how value is co-created through digital services, ITIL 5 Foundation is a clear first step. You gain framework knowledge, exam readiness and a structured, supported path to certification.

Earn a globally recognised, current-edition ITSM credential from AXELOS (PeopleCert)
Position yourself for service desk, incident, change and service delivery roles in Rome
Speak the modern language of digital product and service management with employers
Understand the ITIL Value System and the seven guiding principles in practice
Stand out in a market where certified ITIL professionals remain scarce
Update your ITIL 4 knowledge to the fifth iteration of the framework
Prepare fully for the 40-question, closed-book Foundation exam
Hold a credential recognised across the public sector, telecoms and consulting

For Organizations

ITIL 5 Foundation group training helps organisations raise service management maturity by equipping teams with a common, current framework. The training can be delivered for IT operations, service desks, PMOs or wider business units. For organisations modernising digital services under initiatives such as PA Digitale 2026, this training provides a scalable, flexible way to build shared capability.

If your teams struggle to deliver consistent digital services, ITIL 5 Foundation training creates a shared approach to value co-creation, the product and service lifecycle and continual improvement, so quality and accountability improve across the board.

Builds a shared service management language across IT and business teams
Aligns service delivery with the current ITIL 5 framework and practices
Improves incident, problem and change handling across the organisation
Supports cloud migration and digital transformation programmes
Enables customised training aligned with organisational goals
Standardises ways of working across departments and suppliers
Offers flexible onsite and live virtual delivery for teams
Strengthens in-house capability for value stream management

ITIL V5 Foundation Exam Format in RomeWhat to expect on exam day

The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL V5 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL V5 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL V5 Foundation Certification Cost in Rome

The total cost of getting ITIL V5 Foundation certified in Rome includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 5 Foundation certification training in Rome delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 5 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 5 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL Version 5 Foundation training cost in Rome is EUR 1210

Exam Cost:

PeopleCert ITIL V5 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL V5 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

IT Service Management Careers in RomeWhy Get ITIL 5 Certified?

ITIL 5 Foundation opens the door to in-demand service management roles across Rome, from service desk analyst and incident manager through to service delivery and IT operations leadership. As the capital's public sector, defence, telecoms and consulting employers modernise digital services under the PNRR and PA Digitale 2026, professionals who understand the current ITIL framework are increasingly sought after, and here is what the local market is telling us right now.

55,000 euro

Average IT Manager salary, Rome

per year, Glassdoor 2026

55,026 euro

Service Delivery Manager, Italy

average RAL, SalaryExpert 2026

47bn euro

PNRR digital allocation, Italy

Italia Digitale 2026, trade.gov

75%

Public offices on cloud target

by 2026, Polo Strategico Nazionale

SECTORS HIRING

—Public Sector and Government IT
—Defence, Aerospace and Security
—Telecommunications and Media
—IT Services and Digital Consulting
—Banking, Financial Services and Insurance
—Utilities and Energy

GROWTH TRENDS

—PNRR channelling around 47bn euro into digital transformation
—PA Digitale 2026 modernising central and local government services
—Polo Strategico Nazionale targeting 75 percent of PA on cloud by 2026
—National cybersecurity agency raising incident-response demand in Rome
—Certified ITSM talent scarce as organisations adopt ITIL 5
—Rome as the base for major government IT contractors

Sources: Glassdoor, ERI SalaryExpert, PayScale (Italy) 2026; trade.gov, Italia Digitale 2026 and Polo Strategico Nazionale (PNRR).

Designation

ITIL Version 5 Foundation Certified Professionals in Rome : Salary Insights and Trends

Hiring Companies in Rome

€26K

Min

€32K

Average

€42K

Max

ERI SalaryExpert · Glassdoor (Italy) 2026

AlmavivaTIMFastwebNTT Data

Source: Almaviva · TIM · Fastweb · NTT Data Italia

Why ITIL Skills Are in Demand Across Rome

Public Administration Digitalisation

PA Digitale 2026 and the PNRR are pushing hundreds of Rome-based public entities to modernise digital services, creating strong demand for people who can manage them with discipline.

ITIL 5 builds modern service management skills

Cloud Migration at Scale

The Polo Strategico Nazionale aims to move 75 percent of government offices to cloud by 2026, and ITIL practices give teams a framework to govern that transition safely.

ITIL 5 builds lifecycle and transition skills

Cybersecurity and Incident Response

With the national cybersecurity agency based in Rome, employers need strong incident, problem and change management, core practices covered in the ITIL 5 framework.

ITIL 5 builds incident and problem skills

Legacy to Digital Service Gap

Outdated local data centres are being replaced by modern digital services, so organisations need staff who understand the full product and service lifecycle, not just operations.

ITIL 5 builds product and service lifecycle skills

Certified Talent Scarcity

Many organisations are adopting the fifth iteration of ITIL, but few professionals yet hold the current credential, making ITIL 5-F holders rare and sought-after in the market.

ITIL 5 makes certified professionals stand out

Value and Cost Pressure

Public and private organisations must show clear value and efficiency, driving demand for Value Stream Mapping and continual improvement skills taught at Foundation level.

ITIL 5 builds value stream management skills

Sources: trade.gov, Italia Digitale 2026, Polo Strategico Nazionale (PNRR); Glassdoor, LinkedIn (Italy) 2026.

ITIL 5 Foundation is more than a certificate. It is a career step for professionals who want to run modern digital services. Join learners across Rome who are building current service management skills. Start your journey today.

Your Rome Career Transformation

From Uncertified to in Demand

Your ITIL 5 Career Shift in Rome

Rome's digital services market is expanding with public administration reform and national cloud investment, and employers increasingly separate professionals who hold a current service management credential from those who do not. Here is which side of that line you want to be on.

Today

Pay capped near support-level bands with limited room to negotiate

After ITIL 5

IT service and delivery roles in Rome commonly reach 52,000 to 55,000 euro, rising higher with seniority

Today

Shortlisted less often for roles that list ITIL as preferred or required

After ITIL 5

Eligible for service management roles across public sector, defence, telecoms and BFSI

Today

Confident in day-to-day tasks, but employers want current ITIL 5 knowledge

After ITIL 5

Fluent in the current framework for the digital era, not an older edition

You earn your ITIL 5-F

Before

Service management knowledge that is informal and hard to prove to employers

Now you have

A current-edition ITIL credential recognised by employers across Rome and worldwide

Before

Limited to hands-on support work with no formal service management path

Now you have

A clear route into incident, change and service delivery management roles

Before

Task focused, with little grasp of how value is co-created end to end

Now you have

Command of the ITIL Value System, guiding principles and value streams

Before

Recognition that fades when you change employer or sector

Now you have

A transferable credential valued across the public sector, telecoms and consulting

"The gap between doing IT support and managing digital services is increasingly a recognised credential, and the organisations that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, ERI SalaryExpert, PayScale (Italy) 2026.

How to Get ITIL V5 Foundation Certified in Rome Step-by-Step Certification Process

The ITIL V5 Foundation certification path in Rome is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL V5 Foundation Course

Choose your preferred Invensis Learning ITIL V5 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training), delivered by ITIL-certified instructors using accredited courseware.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL V5 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Schedule Your Exam

The ITIL Foundation exam is included in most packages. You receive your exam credentials and scheduling instructions to book an online proctored slot or a test center.

Step 4

Sit the ITIL V5 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40), delivered online proctored or at a test center.

Step 5

Earn Your ITIL V5 Foundation Certificate

After successfully passing the examination, you receive the official ITIL V5 Foundation certificate and digital badge. This credential demonstrates your knowledge of service management frameworks and your ability to support effective service delivery.

Step 6

Maintain and Progress Your Certification

ITIL certificates are valid for 3 years; renew via the CPD programme or re-examination. From here you can progress toward higher ITIL designations.

Course Curriculumof the ITIL Version 5 Foundation Certification Training

The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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Module 1: Key ITIL Terms & Definitions

Digital products and digital services
Products, services, and service offerings
Value co-creation
Utility and warranty
Outputs vs outcomes
Costs and risks
Continual improvement
Service relationships and SLAs

Nearly 1 in 3 exam questions rely on terminology first introduced in this module.

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Skills You Will Build in This CourseThe ITIL 5 Foundation Syllabus in Practice

ITIL 5 Foundation training gives you a working command of all nine topic areas of the AXELOS ITIL 5 (Version 5.0) syllabus. By the end of the programme you can explain modern service management concepts and prepare for the Foundation exam with confidence.

Digital Product and Service Management

Understand what you will learn in ITIL 5 Foundation, starting with how modern digital products and services create value, how they differ from traditional IT services, and how they are managed across their lifecycle.

Value Co-Creation

Explain how value is co-created between providers, consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability, rather than simply delivering outputs.

The Four Dimensions

Apply a holistic view across Organisations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, plus the PESTLE factors that shape them.

The ITIL Value System

Describe how the ITIL Value System brings together the guiding principles, governance, value chain activities, management practices and continual improvement as one integrated system.

The Seven Guiding Principles

Use the guiding principles, from Focus on Value to Optimise and Automate, to make better decisions, collaborate effectively and adapt ITIL practices to real digital environments.

The Product and Service Lifecycle

Understand the purpose of each lifecycle activity, from Discovery and Design through Build, Operation, and Delivery and Support, and how they work together to create value.

ITIL Management Practices

Explore the role of ITIL 5 management practices and how official practice guides support consistent, effective ways of working that teams can adapt to their own context.

Continual Improvement and Value Streams

Apply the continual improvement model and Value Stream Mapping and Management to make work visible, remove waste and improve flow, visibility and outcomes.

Who Should TakeITIL V5 Foundation Certification Training in Rome?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

ITIL V5 Foundation Classroom Training

Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support

Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

ITIL V5 Foundation Corporate Group Training

Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces

Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

ITIL V5 Foundation Focused 1-to-1 Training

One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs

Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.

https://media.invensislearning.com/training-options-corporate.webp

Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

ITIL V5 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

EUR 1210

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Choose Invensis LearningFor ITIL Version 5 Foundation Certification Training in Rome?

Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations building modern service management capability. As a PeopleCert Accredited Training Organization and a trusted ITIL Version 5 Foundation training company in Rome, our programmes combine accredited trainers, AXELOS-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and exam readiness.

PeopleCert Accredited Training Organization delivering AXELOS-aligned ITIL 5 courseware
Experienced, PeopleCert-accredited trainers with real service management expertise
Flexible live virtual and classroom formats for individuals and teams
Structured, exam-focused materials mapped to the ITIL 5 (Version 5.0) syllabus
Practice questions and mock exams for the 40-question Foundation exam
Dedicated learner support before, during and after training
ISO 9001:2015 quality and ISO 27001:2022 information security certified
Customised group training for organisations across Rome and Italy

5000+

Accredited Trainers Globally

4.7/5

Rated by Learners Worldwide

500+

Corporate Clients

15+

Years of Training Excellence

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL Version 5 Foundation Training Locations in RomeInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL Version 5 Foundation Training Location in Rome

Rome Cavalieri, A Waldorf Astoria Hotel, Rome

ITIL Version 5 Foundation Training Location in Rome

Sheraton Parco de' Medici Rome Hotel, Rome

Corporate ITIL 5 Foundation TrainingFor Your Teams in Rome

Suitable for small, medium and large teams across your organisation
Customised schedules aligned with your team's availability
Flexible delivery through onsite, live virtual or hybrid formats
Accredited trainers with real service management and industry expertise
Role-based examples relevant to public sector, telecoms and IT services
Dedicated coordination and learner support for group programmes
Scalable delivery for teams across Rome, Italy and global locations

What Our Learners Say

Passed with Confidence

"The trainer explained the ITIL Value System and the guiding principles so clearly that the exam felt manageable. I passed ITIL 5 Foundation on my first attempt and now use the practices with my service desk every day."

Marco Rossi

IT Service Desk Team Lead

0/0

Great Step up from Support

"Coming from a support background, the product and service lifecycle was new to me. The mock exams and practical examples made the difference, and I feel far more credible in service management interviews now."

Giulia Bianchi

IT Support Analyst

0/0

Current and Practical

"Well structured and current. The sessions on value co-creation and value stream management were genuinely useful for my move towards a service delivery role. The live virtual format fitted my working week."

Luca Ferrari

Aspiring Service Delivery Manager

0/0

Ideal for Our Team Upskilling

"We trained a mixed team ahead of a cloud migration programme. The onsite delivery was tailored to our public sector context, and our staff now share a common service management language. Coordination was excellent."

Francesca Romano

IT Training Manager, Public Sector

0/0

Consistent Practices Across Teams

"Rolling out ITIL 5 across our operations teams gave us more consistent incident and change handling. The trainers understood our telecoms environment, and the flexible scheduling meant minimal disruption to delivery."

Alessandro Conti

Head of IT Operations, Telecommunications

0/0

4.6

Ratings

100K+

Happy Learners

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Locations Worldwide

99%

Training Satisfaction

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Frequently Asked QuestionsHere's everything you may ask...

Yes. ITIL 5 Foundation is a globally recognised, current-edition service management credential from AXELOS (PeopleCert), and it maps to in-demand roles across Rome such as service desk analyst, incident manager and service delivery manager as employers modernise digital services under the PNRR.

ITIL Version 5 Foundation Certification Training in Rome

What Is the ITIL 5 Foundation Certification?Your Entry into Digital Service Management

Key Highlightsof the ITIL Version 5 Foundation Training Course

ITIL V5 Foundation Certification Eligibility in RomeDo You Qualify for the ITIL V5 Foundation Exam?

What You Gain from ITIL 5 FoundationSkills, Recognition and Career Momentum

ITIL V5 Foundation Exam Format in RomeWhat to expect on exam day

ITIL V5 Foundation Certification Cost in Rome

IT Service Management Careers in RomeWhy Get ITIL 5 Certified?

SECTORS HIRING

GROWTH TRENDS

Why ITIL Skills Are in Demand Across Rome

Public Administration Digitalisation

Cloud Migration at Scale

Cybersecurity and Incident Response

Legacy to Digital Service Gap

Certified Talent Scarcity

Value and Cost Pressure

From Uncertified to in Demand

Your ITIL 5 Career Shift in Rome

How to Get ITIL V5 Foundation Certified in Rome Step-by-Step Certification Process

Enrol in the 2-Day ITIL V5 Foundation Course

Complete the Accredited Training

Schedule Your Exam

Sit the ITIL V5 Foundation Exam

Earn Your ITIL V5 Foundation Certificate

Maintain and Progress Your Certification

Module 2: ITIL Four Dimensions of Product & Service Management

Module 3: ITIL Product & Service Lifecycle

Module 4: ITIL Value System (ITIL VS)

Module 5: Value Stream Identification, Mapping & Management

Module 6: ITIL & Artificial Intelligence (AI)

Module 7: ITIL & Other Frameworks

Course Curriculumof the ITIL Version 5 Foundation Certification Training

Module 1: Key ITIL Terms & Definitions

Skills You Will Build in This CourseThe ITIL 5 Foundation Syllabus in Practice

Digital Product and Service Management

Value Co-Creation

The Four Dimensions

The ITIL Value System

The Seven Guiding Principles

The Product and Service Lifecycle

ITIL Management Practices

Continual Improvement and Value Streams

Who Should TakeITIL V5 Foundation Certification Training in Rome?

ITIL V5 Foundation Certification Training Modesfor Professionals and Teams

ITIL V5 Foundation Classroom Training

ITIL V5 Foundation Corporate Group Training

ITIL V5 Foundation Focused 1-to-1 Training

ITIL V5 Foundation Live Virtual Training

Why Choose Invensis LearningFor ITIL Version 5 Foundation Certification Training in Rome?

ITIL Version 5 Foundation Training Locations in RomeInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

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