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ITIL 4 Foundation Certification Training

 

ITIL 4 Foundation Training and Certification Course

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Invensis Learning ITIL 4 Foundation Training Course Features

  • Interactive instructor-led ITIL 4 Foundation training
  • Highly qualified, certified, and accredited trainers
  • ITIL 4 Foundation course adhered to global standards
  • Study Guide prepared by subject matter experts
  • Interact with co-participants from diverse backgrounds
  • Achieve 16 PDUs Certificate
  • Get to know industry best practices and case studies
  • Prepare better with sample mock tests
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Insights about ITIL 4 Foundation Training Course

Participants attending this ITIL 4 Foundation training will gain knowledge of ITIL 4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.

After completing your ITIL 4 Foundation training, you will gain fundamental understanding of:

  • Key concepts and guiding principles of the ITIL 4 framework
  • Service Value System and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more

Job roles that can benefit from ITIL 4 Foundation training include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders

There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.

  • Type: Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No
  • Language: English
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Syllabus of ITIL 4 Foundation Training

  • Introduction
  • Key Concepts of Service Management
  • The Four Dimensions of Service Management
  • The ITIL Service Value System
  • ITIL Management Practices

Download detailed course syllabus

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ITIL 4 Foundation Training Agenda

The daily agenda of the 2-day ITIL 4 Foundation Training is detailed below:

    • Introduction
    • Key Concepts of Service Management
    • The Four Dimensions of Service Management
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review
    • ITIL Service Value System
    • ITIL Management Practices
    • Exam preparation questions and summary
    • Tips and exam strategy
    • Daily review

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Cost Effective and Customized Instructor led On-site Group Training for Enterprises

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