All Upcoming ITIL 4 Foundation Training Schedule
Invensis Learning ITIL 4 Foundation Training Course Features
Interactive instructor-led ITIL 4 Foundation training- Highly qualified, certified, and accredited trainers
- ITIL 4 Foundation course adhered to global standards
- Study Guide prepared by subject matter experts
- Interact with co-participants from diverse backgrounds
- Achieve 16 PDUs Certificate
- Get to know industry best practices and case studies
- Prepare better with sample mock tests
Insights about ITIL 4 Foundation Training Course
Participants attending this ITIL 4 Foundation training will gain knowledge of ITIL 4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.
After completing your ITIL 4 Foundation training, you will gain fundamental understanding of:
- Key concepts and guiding principles of the ITIL 4 framework
- Service Value System and the four dimensions of Service Management
- Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
- ITIL management practices, and more
Job roles that can benefit from ITIL 4 Foundation training include, but are not limited to:
- IT Professionals
- ITSM Managers
- Individuals working in the areas of IT (Digital, Product, Development)
- Service Managers
- Database Administrators
- Software Professionals
- Service Process Owners
- Individuals starting their journey in Service Management
- Existing ITIL qualification holders
There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.
- Type: Multiple Choice Questions - 40 questions
- Duration: 60 Minutes (1 hour)
- Result: 26 out of 40 (65% pass mark)
- Open book: No
- Language: English
Syllabus of ITIL 4 Foundation Training
- Introduction
- Key Concepts of Service Management
- The Four Dimensions of Service Management
- The ITIL Service Value System
- ITIL Management Practices
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