Module 2: The Three Roles in Scrum
- Scrum Master roles and challenges
- Product Owner roles and responsibilities
- Development team roles and responsibilities
CSM Certification Training to Lead Agile Teams
Get Certified with Confidence
Step into the Scrum Master role with instructor-led CSM training aligned to Scrum Alliance. Built for aspiring Scrum Masters, developers, testers and project managers moving into agile, this course covers the Scrum framework, servant leadership and the five Scrum events, and prepares you for the online CSM exam and a globally recognised credential held by over a million professionals.
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
What Is the Certified ScrumMaster Credential?
Your Route into Agile Delivery
Invensis Learning is aligned with Scrum Alliance to provide CSM certification. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.
Key Highlights
of the CSM Certification Training Course
CSM Certification Eligibility
Do You Qualify for the CSM Exam?
Why CSM Certification Pays Off
A Credential That Opens Doors
For Individuals
CSM training helps you move from working in a team to leading one. You gain a shared language for Scrum, the confidence to facilitate events and remove impediments, and a credential employers recognise across industries. Whether you are stepping into your first Scrum Master role, formalising Scrum knowledge you already use, or moving from traditional project delivery into agile, this course builds the capability that hiring managers look for.
If you want to prove your Scrum skills and access one of the most in-demand roles in agile delivery, the CSM is a clear, supported first step. You leave with framework fluency, exam readiness and a globally trusted credential.
- Qualify for Scrum Master roles with the world's most recognised agile credential
- Earn a globally portable certification backed by Scrum Alliance
- Build servant leadership and facilitation skills that agile teams value
- Learn to run all five Scrum events with confidence
- Step into six-figure agile roles as demand for Scrum Masters grows
- Receive a two-year Scrum Alliance membership and digital badge on passing
- Prepare for the online CSM exam with expert, CST-led guidance
- Open a clear path towards Advanced CSM (A-CSM) and beyond
For Organizations
CSM group training helps organisations build agile delivery capability by giving teams a consistent understanding of the Scrum framework and the Scrum Master role. Training can be delivered for a single team, a department or an enterprise-wide rollout. For organisations adopting or scaling agile, this creates a shared way of working and reduces the friction that comes from teams doing Scrum differently.
If your teams follow the ceremonies but miss the empiricism and values behind them, CSM training closes that gap. Teams gain a common language, stronger facilitation and a measurable lift in how they deliver.
- Builds a shared Scrum foundation across delivery teams
- Improves facilitation, transparency and flow within teams
- Accelerates agile adoption with a consistent framework
- Strengthens servant leadership and coaching capability
- Supports scaling agile across multiple teams and departments
- Reduces reliance on external agile contractors
- Offers flexible onsite and live virtual delivery for teams
- Standardises how teams plan, review and improve their work
CSM Exam FormatWhat to expect on exam day
The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.
CSM Certification Cost
What Scrum Master Roles Pay and Who Is Hiring
Your CSM Career Outlook
Certified Scrum Masters are in demand across almost every industry that builds products or runs digital change, from software and financial services to healthcare, retail and consulting. As agile adoption spreads and enterprises scale Scrum across many teams, employers are competing for professionals who can facilitate teams and remove impediments. Roles range from Scrum Master to Senior Scrum Master, Release Train Engineer and Agile Coach, and here is what the global market looks like right now.
Why Agile Teams Need Certified Scrum Masters Now
The CSM is more than a certificate. It is your entry into one of the most in-demand roles in agile delivery. Join professionals who lead teams and drive change, and start your journey today.
Your Global Agile Career TransformationFrom Team Member to Scrum Master,
The Shift CSM Delivers
Agile delivery is expanding worldwide, and employers increasingly separate professionals who can lead Scrum teams from those who simply attend the meetings. Here is which side of that line the CSM puts you on.
Sources: PayScale, Glassdoor, Coursera (global) 2026.
How to Get CSM Certified
Step-by-Step Certification Process
The path to online CSM certification is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.
Module 3: Scrum Ceremonies
- Sprint planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
Module 4: Scrum Artifacts
- Product Backlog
- Sprint Backlog
- Product Increment
Module 5: Sprint Execution
- Sprint Execution Planning
- Flow management
- Resolution meetings
- Communication (Taskboard, Sprint burndown chart using story points, hours effort)
Module 6: Daily Scrum and Sprint Retrospective
- Activities in daily scrum
- Activities in a sprint retrospective
Module 7: Definition of Done (DoD) and Acceptance Criteria
- Definition of Done for a feature (user story or product backlog item)
- Definition of Done for a sprint
- Definition of Done for a release
- Definition of Done vs. Acceptance criteria
- Done vs. Done-Done
Module 8: Definition of Ready
- Definition of Ready for user story
- Definition of Ready for sprint
Module 9: Release Planning
- Definition of release planning
- Who takes part in release planning
- Steps in Release planning
- Output of Release Planning
Module 10: Sprint Burndown Chart
- Definition
- Why and when to use a sprint burndown chart
- Information obtained from sprint burndown chart
Module 11: Release Burn-Up Chart
- Definition
- Features
- How to create a release burn-up chart (steps)?
Module 12: Product Planning
- What is product planning
- What is product vision
- How to create a product backlog
- Product Roadmap
- Minimum Releasable features (or) Minimum Marketable Features
- Minimum Viable Products
Module 13: User Stories
- What are user stories?
- Structure/format of user stories
- INVEST criteria
Module 14: Agile Estimation
- Definition
- Benefits of Agile Estimation
- Agile estimation techniques
Module 15: Planning Poker
- Definition
- Benefits
- Participants
- How to play planning poker?
- Planning Poker rules
Course Curriculum
of the Certified ScrumMaster (CSM) Training
The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.
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Module 1: Agile and Scrum Overview
- Agile Manifesto
- 12 Principles
- 4 values
- Scrum Foundations (5 Scrum Values)
Foundational to nearly every question on the exam, best mastered early.
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Skills You Will Build in This CSM Course
Built for Real Scrum Teams
This CSM course teaches you how to apply the Scrum framework in real team settings, not just define it. By the end you can facilitate Scrum events, coach a self-managing team and support a Product Owner, all aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide.
Master Scrum Theory and Empiricism
Understand empirical process control and the three pillars of transparency, inspection and adaptation that make Scrum work in complex environments, along with the link to the Agile Manifesto and its principles.
Live the Five Scrum Values
Apply commitment, focus, openness, respect and courage to build the trust and psychological safety a Scrum team needs, and learn how a Scrum Master models these values day to day.
Build a Self-Managing Scrum Team
Learn how the Scrum Master, Product Owner and Developers share accountabilities, and how to enable the self-management and cross-functionality that make a Scrum team effective.
Facilitate All Five Scrum Events
Run Sprint Planning, the Daily Scrum, Sprint Review, Sprint Retrospective and the Sprint itself within their timeboxes, using facilitation techniques that keep teams focused on the goal.
Manage Scrum Artifacts and Commitments
Work with the Product Backlog, Sprint Backlog and Increment, and apply the Product Goal, Sprint Goal and Definition of Done as commitments that create transparency and quality.
Lead as a Servant Scrum Master
Serve the team, the Product Owner and the wider organisation through coaching, impediment removal and change facilitation, the core responsibilities of the Scrum Master role.
Who Should Take
CSM Training?
Scrum Master
Agile Team Lead
Project Manager (Agile)
Delivery Manager
Team Lead
Product Manager
Business Analyst (Agile teams)
Agile Coach (aspiring)
Certified ScrumMaster (CSM) Training Modes
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.
CSM Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official Scrum Akiance International-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
CSM Corporate Group Training
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies seeking to strengthen Agile delivery and team collaboration across the organization.
Official Scrum Akiance International-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
CSM Focused 1-to-1 Training
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching for professionals seeking individualized support and focused learning guidance.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
CSM Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
USD 795
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training option enables professionals to participate from any location.
Official Scrum Akiance International-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
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Why Choose Invensis Learning for CSM Certification Training
Accredited, Expert-Led and Flexible
Invensis Learning delivers CSM training as a Scrum Alliance Registered Education Provider (REP), with courses led by a Scrum Alliance Certified Scrum Trainer (CST) and aligned to the official CSM Learning Objectives. Our 16-hour programme combines expert instruction, real-world case studies and structured exam guidance to take you from agile knowledge to a recognised credential. Whether you enrol as an individual or train a team, you get flexible delivery, dependable learner support, and a globally trusted training partner certified to ISO 9001:2015 and ISO 27001:2022.
- Scrum Alliance Registered Education Provider (REP) delivering CSM training
- Courses led by a Scrum Alliance Certified Scrum Trainer (CST)
- 16-hour programme aligned to the official CSM Learning Objectives
- Online (live virtual), classroom and corporate group training options
- Two-year Scrum Alliance membership and digital badge on passing
- Industry case studies on facilitation, coaching and impediment removal
- Dedicated learner support before, during and after training
- ISO 9001:2015 and ISO 27001:2022 certified training provider
ISO 9001
Quality Management
200K+
Professionals Trained
12M+
Hours of Training Delivered
4
Flexible Learning Modes
ISO 9001:2015 Certified
ISO 27001:2022 Certified
Secure SSL Encryption
Leaders in Training industry for 12+ years
Over 5000 five star reviews
Level AA conformance, W3C WCAG 2.2
Corporate CSM Training for Your Teams
Scale Agile Across Your Organisation
- Upskill whole teams in Scrum with a consistent, shared framework
- Flexible onsite, live virtual or hybrid delivery for your teams
- Customised schedules aligned to your organisation's availability
- Courses led by Scrum Alliance Certified Scrum Trainers
- Role-based case studies for real workplace application
- Dedicated coordination and support for group programmes
- Scalable delivery for local, regional and global teams
Trusted by Leading Organisations
AccentureCapgeminiIBMDeloitteCiscoSAP
What Our Learners Say
Moved into My First Scrum Master Role
"The CSM course finally connected the Scrum ceremonies I was already running to the theory and values behind them. Within two months of getting certified I moved into a full Scrum Master role. The trainer's facilitation tips were the most useful part."
Daniel Carter
Scrum Master (Former Software Developer)
0/0
Practical, and I Passed First Time
"As a business analyst working in a Scrum team, I wanted to formalise my knowledge. The training was practical and well paced, and the open-book exam felt straightforward after the CST-led sessions. I passed on my first attempt."
Aisha Rahman
Business Analyst
0/0
A Clean Transition into Agile
"I was moving from traditional project delivery into agile and needed a recognised credential. The course explained servant leadership and the Scrum Master role clearly, with real examples of impediment removal that I now use with my team every sprint."
Marco Rossi
Project Coordinator
0/0
Consistent Scrum Across Our Teams
"We put two delivery teams through the corporate CSM programme to standardise how they run Scrum. The consistency in facilitation and retrospectives improved almost immediately, and the onsite scheduling worked well around our sprint calendar."
Sarah Thompson
Delivery Manager, Financial Services
0/0
Reliable Partner for Agile Upskilling
"As an L&D lead I needed a training partner who could deliver a recognised Scrum credential at scale. The live virtual sessions were engaging, the trainers were credible, and the reporting made it easy to track completion across regions."
Kenji Tanaka
Head of Learning and Development, Technology
0/0
4.6
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Happy Learners
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Locations Worldwide
99%
Training Satisfaction
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The CSM is Scrum Alliance's entry-level Scrum Master certification. It validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It is the most widely recognised Scrum Master credential, with over a million certificates issued worldwide.