Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Qualification?

    Your Route to Certified Change Leadership

    Change Management Foundation and Practitioner course badge

    Key Highlights

    of the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in Kenya

    Do You Qualify for the Change Management F&P Exam?

    The Payoff of Getting Change Certified

    Skills, Recognition and Career Growth

    Change Management F&P Exam Format in Kenya

    What to expect on exam day

    The Change Management Foundation and Practitioner exams in Kenya assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Kenya

    Where Change Management Skills Take You in Kenya

    Roles, Demand and Pay

    Change management has become one of Kenya's most in-demand professional disciplines as banks, telecoms, government and NGOs run large digital and organisational transformations. With KCB now handling 99 percent of transactions digitally and Central Bank capital rules reshaping the sector, employers need certified professionals who can make change stick. Demand runs from change analyst and consultant roles up to organisational change manager and transformation director, and here is what the Kenyan market is telling us right now.

    What Is Driving Change Management Demand in Kenya

    Change management is more than a certificate. It is the skill Kenyan employers now need to make transformation succeed. Join professionals who lead change with confidence. Start your journey today.

    Your Kenya Change Career Transformation

    Where You Stand Today,

    And Where This Change Qualification Takes You

    Kenya's organisations are transforming fast, from digital banking to public sector reform, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, MaxisHR, Glassdoor, Salary.com (Kenya) 2026.

    How to Get Change Management F&P Certified in Kenya

    Step-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Kenya. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculum

    of the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

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    Skills You Will Build in This Programme

    From Change Models to Exam-Ready Practice

    This programme builds both the knowledge to pass the Foundation exam and the applied skill to pass the Practitioner exam. By the end you can diagnose, plan and lead the people side of change using proven models, and work confidently across all five syllabus areas.

    Guide Individuals Through Change

    Apply individual change models such as ADKAR and Bridges' Transition, understand how people respond to change, and design support that builds motivation, resilience and lasting behaviour change.

    Lead Organisational Change

    Select and apply organisational models including Lewin's Three-Step, Kotter's 8-Step and McKinsey 7-S, diagnose culture using Schein's levels, and assess change readiness across the organisation.

    Engage Stakeholders and Communicate Change

    Analyse stakeholders with power and interest tools, build targeted engagement and communication plans, and use Cialdini's principles of influence to manage resistance through dialogue.

    Plan and Deliver Change Interventions

    Run change impact assessments, build complete change management plans covering training, communication and resistance, and use techniques that embed and sustain change after go-live.

    Manage Yourself as a Change Professional

    Develop emotional intelligence using Goleman's domains, apply coaching and facilitation skills, and handle ethics and professional conduct in real change situations.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and practise the open-book, scenario-based Practitioner exam, including efficient navigation of the Change Management Practitioner Guide under time.

    Who Should Take

    Change Management F&P Certification Training in Kenya?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Options

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Kenya seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    KES 148300

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis for Change Management

    Certified Trainers in Kenya

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across Kenya, combining experienced change-qualified trainers, CMBoK-aligned courseware and flexible delivery. Whether you learn as an individual or enrol your team, our programmes focus on practical understanding, real-world application and readiness for both exams. As an ISO 9001:2015 and ISO 27001:2022 certified training company in Kenya, we back every learner with dependable quality, secure delivery and support before, during and after training.

    • Experienced change-qualified trainers with real transformation experience
    • Courseware aligned to the CMBoK and the Change Management Practitioner Guide
    • Structured preparation for both the Foundation and Practitioner exams
    • Flexible live online, classroom and onsite training formats
    • Mock exams, practice questions and open-book exam technique
    • Dedicated learner support before, during and after training
    • Customised corporate training for teams across Kenya
    • ISO 9001 and ISO 27001 certified training company

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    Doubt-Clearing Sessions

    60+

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    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in Kenya

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Kenya

    Villa Rosa Kempinski, Waiyaki Way, Highridge sublocation, Highridge location, Highridge division, Westlands, Nairobi, Zimmerman, Soko ya Mawe, Nairobi, 97104, Kenya

    Change Management Foundation and Practitioner Training Location in Kenya

    Radisson Blu Hotel & Residence, Nairobi Arboretum, Aboretum Drive, Kilimani location, Kilimani ward, Kilimani division, Westlands, Nairobi, Zimmerman, Soko ya Mawe, Nairobi, 00400, Kenya

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    Corporate Change Management Training

    For Teams in Kenya

    • Tailored change management training for teams and departments
    • Delivery via onsite, live virtual, hybrid or blended formats
    • Schedules aligned with your organisation's availability
    • Real-world Kenyan case studies on digital and organisational change
    • Experienced change-qualified trainers with sector expertise
    • Dedicated coordination and progress tracking for group training
    • Scalable delivery for teams across Nairobi and the region

    Trusted by Leading Organisations

    SafaricomEquity BankKCB GroupCo-Operative BankKenya AirwaysBritam

    What Our Learners Say

    Passed Both Foundation and Practitioner

    "The combined programme took me from theory to confident practice. The scenario work prepared me well for the open-book Practitioner exam, and I passed both levels. I now lead change on our core banking rollout using ADKAR and Kotter."

    Grace Wanjiru

    Change Manager

    Practical Skills I Use Every Week

    "As an HR business partner, this gave me a proper method for the people side of change. The stakeholder and resistance tools are things I use every week now during our restructuring. The trainer explained each model with real examples."

    Brian Otieno

    HR Business Partner

    A Clear Step into a Change Career

    "I moved from project delivery into a change role after this course. Learning Lewin, Bridges and the CMBoK approach helped me see why my past projects stalled. The mock exams made the Foundation paper feel straightforward."

    Achieng Odhiambo

    Project Manager

    One Shared Change Language for Our Team

    "We trained a cohort from our transformation office and the impact was immediate. The team now shares one change language for engagement and communication, which has smoothed adoption on our digital programme. Delivery and coordination were excellent."

    Susan Njeri

    Learning and Development Manager, Banking Sector

    Customised Training That Fit Our Context

    "Invensis Learning delivered a customised onsite programme for our change and HR leads. The trainers tailored the case studies to our telecoms context, and the group is now far more confident planning and embedding change across the business."

    Daniel Kiprono

    Head of HR, Telecommunications Sector

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    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

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    Frequently Asked Questions

    Here's everything you may ask...

    It is a globally recognised, two-level qualification covering the models, tools and practices used to manage the people side of organisational change. Foundation validates your knowledge of change concepts, and Practitioner validates your ability to apply them to real scenarios, both grounded in the Change Management Institute's CMBoK.