Module 2: The SIAM Ecosystem
- The four SIAM structures: internal, lead supplier, hybrid, externally sourced
- Customer, Service Integrator, and Service Provider roles
- Layered model and the SIAM operating model
- Boundaries, governance, and accountability
Starts from
EUR 1090
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your First Step into SIAM Governance
Invensis Learning is an EXIN Accredited Training Provider in Latvia, approved to deliver official SIAM Foundation training using EXIN-aligned courseware and the EXIN SIAM Foundation Certification Preparation Guide.
of the SIAM Foundation Training Course
Do You Qualify for the SIAM Foundation Exam?
Skills That Set You Apart in Multi-Supplier IT
The SIAM Foundation exam validates your understanding of the Service Integration and Management (SIAM) methodology for managing multi-supplier service ecosystems. The exam focuses on the SIAM ecosystem and roles, the four SIAM structures (External, Internal, Hybrid, Lead Supplier), the SIAM roadmap, governance models, processes and practices, and challenges in multi-vendor environments. Through a combination of multiple-choice questions, candidates are tested on their ability to apply SIAM principles in real-world multi-supplier service environments.
Roles, Demand and Pay Now
SIAM Foundation is fast becoming a valued marker of service governance skill across Latvia, where Riga's global business services hub, banks, telcos and public bodies increasingly run IT through several suppliers at once. As multi-vendor delivery becomes the norm and the ICT skills shortage deepens, professionals who can coordinate end-to-end service are in demand. Roles span service desk and delivery management through to IT service and supplier managers, and here is what the market shows.
Designation
SIAM Foundation Certified Professionals in Latvia : Salary Insights and Trends
Hiring Companies in Latvia
algas.lv, Glassdoor (Latvia) 2026
Source: Tet, Squalio, Tietoevry, Emergn
SIAM Foundation is more than a certificate. It is a fast route into the service governance roles Latvian employers are hiring for. Start your SIAM journey today.
Latvia's IT market is shifting to multi-supplier delivery across its global business services, banking and public sectors, and employers increasingly separate certified service governance talent from the rest. Here is which side of that line you want to be on.
Sources: Glassdoor, SalaryExpert, algas.lv (Latvia) 2026; Invest in Latvia.
Step-by-Step Certification Process
The SIAM Foundation certification path in Latvia is a streamlined single-exam route designed for professionals seeking to understand Service Integration and Management (SIAM) principles, governance models, roles, and multi-supplier environments. Complete the training, pass the certification exam, and earn a globally recognised credential that remains valid for life.
of the SIAM Foundation Certification Training
The SIAM Foundation curriculum follows the official SIAM Foundation BoK (Scopism) and covers all tested domains across the syllabus.
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Comparison questions between SIAM and frameworks like ITIL or COBIT are a recurring feature across the exam.
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Capabilities for Multi-Supplier IT
In this SIAM Foundation course you will learn how to govern and coordinate multiple IT service providers under one model, mastering the concepts, roles, processes and practices tested in the EXIN SIAM Foundation exam. By the end, you can describe how a SIAM ecosystem is designed, run and improved.
Define Service Integration and Management, the customer, service integrator and provider layers, and the core SIAM principles, benefits and three-layer model that underpin the framework.
Understand the roles across the SIAM ecosystem, from the SIAM Manager, Service Owner and Process Owner to customer and provider roles and the governance board structures that hold them together.
Apply the practices that make SIAM work: collaboration across boundaries, tooling and data integration, end-to-end performance management, supplier management and assurance.
Coordinate incident, problem, change, service request and service level management across several suppliers so that end-to-end service holds up in a multi-vendor environment.
Walk through the SIAM journey, from Discovery and Strategy to Plan and Build, Implement, and Run and Improve, and weigh the internal, external, hybrid and lead-supplier sourcing options.
Recognise the cultural, governance and tooling risks in SIAM adoption, and see how SIAM aligns with ITIL, COBIT, ISO/IEC 20000 and Agile and DevOps ways of working.
SIAM Certification Training in Latvia?
Service Integration Lead
Service Manager
Vendor Manager
IT Service Manager
Transformation Lead
Process Owner / Process Manager
Service Architect
Programme Manager (Multi-supplier)

for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service integration and management learning journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom SIAM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official EXIN-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen service integration capabilities, improve multi-provider governance, and standardise service management practices across teams. This format is ideal for SIAM Foundation training for companies in Latvia seeking to build scalable service integration capabilities.
Official EXIN-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides SIAM Foundation coaching for professionals seeking individualized support and focused guidance on service integration models, governance frameworks, and implementation practices.
Official EXIN-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1090
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual SIAM Foundation training option enables professionals to participate from any location.
Official EXIN-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led Training
Invensis Learning delivers accredited, instructor-led SIAM Foundation training for professionals and organisations across Latvia who want to build service integration capability and pass the EXIN SIAM Foundation exam with confidence. Our programmes combine EXIN-aligned courseware, experienced ITSM trainers, flexible online and classroom formats, and dedicated learner support. Whether you enrol as an individual or arrange corporate training for your team, working with a trusted SIAM Foundation training company in Latvia means you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
SIAM Foundation Training Location in Latvia
Radisson Blu - Hotel Latvija, 55, Elizabetes iela, Centra district, Centrs, Centra area, Riga, LV-1010, Latvia
SIAM Foundation Training Location in Latvia
Grand Palace Hotel, 12, Pils iela, Old Riga, Latgale neighborhood, Riga, LV-1050, Latvia
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SIAM Foundation training for individuals and teams. Select a city in Latvia to view upcoming dates, formats and pricing.
Here's everything you may ask...
EXIN SIAM Foundation is an entry-level certification that validates your understanding of Service Integration and Management (SIAM), the discipline of governing multiple IT service providers under one coordinated model. It is the first level in the EXIN SIAM scheme and is aligned to the SIAM Body of Knowledge published by Scopism.