From Study to Certified
Designed for IT and business professionals in Latvia, this instructor-led ITIL Version 5 Foundation certification training introduces ITIL 5, the latest evolution of the world's most widely adopted service management framework from AXELOS and PeopleCert. Build modern digital product and service management skills and prepare for the ITIL 5 Foundation exam in a format that fits your schedule.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Latvia, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation helps IT and business professionals prove they understand modern digital product and service management. The credential suits service desk staff, IT operations professionals, developers, and product owners who want a current, employer-recognised qualification. Whether you are new to ITIL or updating knowledge from an earlier edition, the course builds the concepts and language that Latvian employers increasingly expect from service management professionals.
If you are aiming to grow into a service delivery or IT management role with a globally respected credential, ITIL 5 Foundation is a practical starting point. You gain structured knowledge, exam readiness and a supported path from learning to certification.
For Organizations
ITIL 5 Foundation group training helps organisations equip whole teams with a consistent approach to digital product and service management. It can be delivered for service desks, IT operations groups, GBS centres and business units. For Latvian employers connecting IT delivery to value and customer outcomes, this training provides a scalable, flexible way to raise service management maturity.
If your teams work across suppliers, countries and platforms, ITIL 5 Foundation creates a common framework for creating and improving value. Groups gain a standardised approach to practices, value streams and continual improvement.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is fast becoming a baseline credential for IT service management roles across Latvia, valued by the global business services centres, banks, fintech firms and technology exporters that cluster in Riga. As Latvia's ICT sector, home to more than 7,000 companies and around 40,000 specialists, matures its digital services, employers increasingly look for people who can manage products and services the ITIL way. Demand runs from service desk analyst up to IT service delivery manager and head of IT, and here is what the Latvian market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a shared language for delivering value across digital services. Join Latvian professionals who are modernising service management. Start your ITIL 5 journey today.
Your Latvia Career TransformationLatvia's ICT and service economy is expanding with global business services, fintech and public sector digitalisation, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.
Sources: Algas.lv, ERI SalaryExpert, Glassdoor (Latvia) 2026.
The ITIL V5 Foundation certification path in Latvia is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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This ITIL 5 Foundation course builds practical, current service management capability across all nine Foundation topic areas. By the end, you can explain the ITIL Value System, apply the guiding principles, and describe how value is created across the product and service lifecycle.
Understand what sets digital products and services apart, how value is created, and how the product and service lifecycle is managed from discovery through to delivery and support.
Learn how value is co-created with consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability, and how the ITIL Value System brings governance, practices and improvement together.
Put the seven guiding principles to work: focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think holistically, keep it simple, and optimise and automate.
Take a holistic view through the four dimensions of product and service management, and understand the purpose of each lifecycle activity from discovery and design to operation, delivery and support.
Explore the role of ITIL 5 management practices and official practice guides, and how they enable consistent, effective ways of working that adapt to your organisation's context.
Identify, map and manage value streams to improve flow and visibility, and apply the continual improvement model to sustain long-term service and organisational success.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 1110
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
As a trusted ITIL Version 5 Foundation training company, Invensis Learning delivers structured ITIL 5 Foundation training for professionals and organisations in Latvia who want to build modern service management capability and pass the exam with confidence. As a PeopleCert Accredited Training Organization, our programmes combine accredited trainers, ITIL 5 aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, we provide a professional learning experience built around practical understanding, real-world application and measurable outcomes.
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ITIL Version 5 Foundation Training Location in Latvia
Radisson Blu - Hotel Latvija, 55, Elizabetes iela, Centra district, Centrs, Centra area, Riga, LV-1010, Latvia
ITIL Version 5 Foundation Training Location in Latvia
Grand Palace Hotel, 12, Pils iela, Old Riga, Latgale neighborhood, Riga, LV-1050, Latvia
Trusted by Teams in Leading Latvian Employers
A Clear Framework I Now Use Daily
"The ITIL 5 Foundation course finally gave me a clear framework for how our service desk creates value. The trainer explained the ITIL Value System and guiding principles with real examples, and I passed the exam on my first attempt."
Janis Ozols
IT Service Desk Team Lead
0/0
Modern Content and Flexible Schedule
"As a support analyst in Riga, I wanted a current credential that employers recognise. The mock exams and the value stream mapping module were especially useful, and the live virtual sessions fitted around my shifts."
Liga Berzina
IT Support Analyst
0/0
Helped Me Shift into Service Delivery
"I moved from a developer role toward service delivery, and ITIL 5 Foundation gave me the vocabulary I was missing. The lifecycle and management practices sections connected directly to how our teams actually work."
Karlis Kalnins
Aspiring Service Delivery Manager
0/0
Consistent Practice Across Our Centre
"We trained a group from our shared service centre with Invensis Learning. The sessions were well structured, the trainer tailored examples to our multi-country setup, and our teams now share a common ITIL 5 language."
Ilze Ozola
Learning and Development Manager, GBS Centre
0/0
Great Fit for Our Fintech Team
"As a service delivery lead in fintech, I needed my team on the current edition. The corporate programme was flexible, the courseware was aligned to the ITIL 5 syllabus, and we saw better consistency in how we handle services."
Andris Liepa
Head of Service Delivery, Fintech
0/0
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
Yes. ITIL 5 Foundation is a globally recognised entry-level service management credential valued by Latvian employers in global business services, banking, fintech, telecoms and IT services. It signals that you understand modern digital product and service management, which supports roles from service desk analyst to IT service delivery manager.