Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Route to Leading Change in Latvia

    The Change Management Foundation and Practitioner (CM-F&P) certification is a combined, two-level qualification that validates your ability to understand, plan and apply the people side of organisational change. Foundation confirms your knowledge of change concepts and models; Practitioner proves you can apply them to real organisational change scenarios. Invensis Learning's Change Management Foundation and Practitioner certification training in Latvia prepares you for both exams in one structured pathway. The programme is aligned to the Change Management Body of Knowledge (CMBoK) published by the Change Management Institute and to the current Change Management Practitioner Guide and Foundation and Practitioner exam syllabi. You cover five topic areas, from Change and the Individual to Personal and Professional Management, and work with models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S. As Latvian banks, IT firms and public bodies push digital transformation, employers increasingly want people who can make change stick. Complete both levels with Invensis Learning and start leading change with confidence.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change in Latvia

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management F&P Certification Eligibility in LatviaDo You Qualify for the Change Management F&P Exam?

    What You Gain from Getting Change Management CertifiedFoundation and Practitioner in One Pathway

    Change Management F&P Exam Format in LatviaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Latvia assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Latvia

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers in LatviaWhere Certified Leaders Get Hired

    Change and transformation skills are increasingly sought after in Latvia as banks, fintechs, IT firms and public bodies modernise how they work. Certified change practitioners are still scarce compared with project managers, so professionals who can lead adoption, stakeholder engagement and resistance management stand out. Roles range from change coordinator to transformation lead, and here is what the local market is telling us right now.

    Why Change Management Skills Are in Demand Across Latvia

    Change Management is more than a certificate. It is the skill Latvian employers need to make transformation stick. Join professionals who lead adoption, engage stakeholders and embed lasting change. Start your journey today.

    Your Latvia Change Career Transformation

    Where You Stand Today

    The Shift This Certification Delivers

    Latvia's transformation agenda in banking, IT and the public sector is separating certified change practitioners from the rest. Here is which side of that line you want to be on.

    Sources: Algas.lv, Glassdoor, SalaryExpert (Latvia) 2026.

    How to Get Change Management F&P Certified in LatviaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Latvia. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    Skills You Will Build in This ProgrammeApplied Across the Five Change Topics

    This combined programme develops both knowledge and applied capability across the five change management topic areas. By the end, you can plan, lead and embed organisational change and are ready to sit both the Foundation and Practitioner exams.

    How People Experience Change

    You will learn how individuals respond to change and how to support them through it, applying ADKAR and Bridges' Transition Model to diagnose where change stalls and design targeted interventions.

    Leading Change at Organisation Level

    Apply organisational change models such as Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S, and assess culture and readiness to choose the right approach for a given change.

    Stakeholder Engagement and Communication

    Identify and analyse stakeholders, build engagement strategies, and design change communication plans that reduce ambiguity and resistance across different audiences.

    Change Practice and Planning

    Run change impact assessments and build a complete change management plan covering communication, training, resistance management and embedding, integrated with the project timeline.

    Managing Resistance and Sustaining Change

    Diagnose the root causes of resistance and apply reinforcement techniques so new ways of working are adopted and sustained long after go-live.

    Practitioner Exam and Open-Book Technique

    Practise scenario-based analysis and efficient navigation of the Change Management Practitioner Guide, ready for the open-book Practitioner exam and the closed-book Foundation exam.

    Who Should TakeChange Management F&P Certification Training in Latvia?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    EUR 1250

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Latvia seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1250

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning in Latvia?Built for Your Success

    Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations in Latvia who want to lead the people side of change with confidence. Our programmes combine experienced trainers, syllabus-aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or arrange corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and readiness for both exams.

    • Experienced, qualified change management trainers with real transformation exposure
    • Combined Foundation and Practitioner pathway in one structured 40-hour programme
    • Flexible live virtual, classroom and corporate delivery for learners across Latvia
    • Syllabus-aligned courseware, case studies and mock exams for both levels
    • Guidance to prepare for the Foundation and Practitioner exams on first attempt
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations
    • Trusted by professionals and organisations across many industries and regions

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    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    Change Management Foundation and Practitioner Training Locations in LatviaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Latvia

    Radisson Blu - Hotel Latvija, 55, Elizabetes iela, Centra district, Centrs, Centra area, Riga, LV-1010, Latvia

    Change Management Foundation and Practitioner Training Location in Latvia

    Grand Palace Hotel, 12, Pils iela, Old Riga, Latgale neighborhood, Riga, LV-1050, Latvia

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    Corporate Change Management in LatviaTrain Your Teams

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    • Suitable for small, medium and large teams across departments
    • Customised schedules aligned with your organisation's availability
    • Flexible onsite, live virtual or hybrid delivery for Riga and beyond
    • Experienced trainers with change and transformation expertise
    • Role-based, sector-relevant examples for better workplace application
    • Dedicated coordination and learner support throughout the programme
    • Scalable delivery for local and multinational teams

    Trusted by Leading Organisations

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    What Our Learners Say

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    Passed Both Levels and Applied It at Work

    "The combined Foundation and Practitioner course gave me the models and the confidence to lead a banking transformation. The scenario practice for the Practitioner exam was exactly what I needed to pass both levels."

    Kristaps Ozols

    Change Manager, Banking Sector

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    Practical and Immediately Useful

    "As an HR business partner, I finally have a structured way to support managers through change. ADKAR and stakeholder engagement now shape how we handle every restructuring."

    Elīna Bērziņa

    HR Business Partner

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    Well Structured Live Virtual Training

    "Strong trainer, clear explanations of Kotter, Lewin and Bridges, and helpful open-book technique for the Practitioner exam. The live virtual format fitted around my job well."

    Jānis Kalniņš

    Project Manager, IT Services

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    Real Impact on Programme Adoption

    "We trained a mixed team of project and HR leads together. The shared change language has noticeably improved adoption on our digitalisation programme and reduced resistance."

    Anda Liepa

    Transformation Lead, Public Sector

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    Excellent Corporate Delivery

    "Invensis Learning organised onsite training for our change function and tailored the case studies to our sector. Coordination was smooth and the outcomes were measurable."

    Māris Ozoliņš

    L&D Manager, Utilities

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. As banks, IT firms and public bodies in Latvia pursue digital transformation, employers increasingly want people who can lead adoption and manage the people side of change. The combined credential proves both knowledge and applied capability, and certified change practitioners remain scarcer than project managers. Talk to a learning advisor about your goals.

    General

    Is the Change Management Foundation and Practitioner certification worth it in Latvia?

    Yes. As banks, IT firms and public bodies in Latvia pursue digital transformation, employers increasingly want people who can lead adoption and manage the people side of change. The combined credential proves both knowledge and applied capability, and certified change practitioners remain scarcer than project managers. Talk to a learning advisor about your goals.

    What is the Change Management Foundation and Practitioner certification?

    It is a combined, two-level qualification covering the people and culture side of organisational change. Foundation validates your knowledge of change models and concepts; Practitioner validates your ability to apply them to real scenarios. It is aligned to the Change Management Body of Knowledge (CMBoK) and the current exam syllabi.

    Who should take this combined change management course?

    It suits project and programme managers, HR business partners, OD practitioners, consultants and leaders who guide organisational change. There are no formal prerequisites for Foundation, so professionals at any career stage in Latvia can start.

    Which change management models does the course cover?

    The syllabus covers a broad range of models, including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, McKinsey 7-S, Schein's culture model, Goleman's emotional intelligence and Cialdini's principles of influence.

    Is the change management qualification recognised internationally?

    Yes. The qualification is recognised in many countries and is well respected across the UK, Europe and markets where change management is an established profession, so it travels with you across sectors and regions.

    Pricing

    How much does the change management course cost in Latvia?

    Fees vary by delivery format and whether exam vouchers are bundled, so pricing is available on request in euros. The training fee is quoted separately from any exam fees. Request a quote and a learning advisor will share current options for your chosen format.

    What is included in the course fee?

    The fee typically includes instructor-led training across both levels, syllabus-aligned courseware, case studies, mock exams and learner support. Exam voucher inclusion varies by package, so confirm this when you request a quote.

    Are the exam fees part of the training price?

    Exam voucher inclusion depends on the package you choose. Some bundles include the Foundation and Practitioner exam vouchers, while others price them separately. Ask a learning advisor to confirm what your quote covers.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for teams in Latvia. Contact us for a tailored group quote.

    What payment options are available?

    We accept major cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions in 40 minutes, closed book, single-answer format. The pass mark is 50%, meaning 25 out of 50 correct. It is usually taken at the end of the Foundation portion of the training.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book, using the Change Management Practitioner Guide. It has 5 scenario-based sections worth 16 marks each, 80 marks in total, over 2.5 hours. The pass mark is 50%, meaning 40 out of 80 marks.

    Are there prerequisites for the Practitioner exam?

    Yes. You must hold the Change Management Foundation certification, or an accepted equivalent, before sitting the Practitioner exam. There are no formal prerequisites for Foundation itself.

    What does open book mean for the Practitioner exam?

    It means the Change Management Practitioner Guide is permitted during the exam. However, the scenario questions require analysis and judgement, so you still need deep method knowledge and efficient navigation of the guide to pass.

    What if I do not pass an exam on the first attempt?

    The training includes mock exams and technique practice to prepare you for a first-attempt pass. If you need to resit, retake policies and fees vary, so confirm the current terms with a learning advisor before you book.

    Course Content

    What topics are covered in the training?

    The programme covers five topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation covers them at knowledge level and Practitioner at applied level.

    Do I need prior change management experience?

    No prior experience is required to start. Foundation is open to all, and the Practitioner content builds on it through scenario-based practice, so beginners and experienced professionals alike can follow the pathway.

    How long is the training and how is it delivered?

    The combined programme runs for 40 hours, delivered as live virtual, classroom or corporate training. The number of days depends on the schedule format, from an intensive five-day option to extended part-time schedules.

    What learning materials are provided?

    You receive syllabus-aligned courseware for both levels, industry-driven case studies, practice questions and mock exams for the Foundation and Practitioner exams, plus open-book technique guidance for the Practitioner Guide.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the current Change Management Foundation and Practitioner exam syllabi and the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute.

    Enrollment

    How do I enrol in the change management course?

    You can enrol through the Invensis Learning website or by speaking with a learning advisor. Choose your format, complete payment, and you will receive access to schedules, courseware and learning resources. See upcoming batches to get started.

    What training formats are available in Latvia?

    We offer live virtual (online) instructor-led training, classroom sessions and customised corporate group training, so you can choose the format that fits your schedule and location across Latvia.

    When can I start and are there weekend options?

    New cohorts run regularly, and weekday and weekend schedules are available on selected batches. Check the upcoming schedules or ask a learning advisor to match a start date to your availability.

    Can I reschedule or transfer my enrolment?

    Yes. Flexi options let you reschedule or transfer to another batch on selected plans. Contact support to arrange this before your training begins.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment.