Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is the VeriSM Foundation Certification?

    Your Entry into Digital-Age Service Management

    VeriSM™ Foundation course badge

    Invensis Learning is an EXIN Accredited Training Provider in Latvia, approved to deliver official VeriSM Foundation training using EXIN-aligned courseware and the EXIN VeriSM Foundation Certification Examination Content Outline(ECO).

    What's Included in Your VeriSM Foundation Training

    • 2 days of EXIN-accredited training (16 hours)

    • 16 PDUs on completion of the training

    • EXIN accredited digital courseware on the IFDC VeriSM Foundation BoK

    • Scenario practice on the VeriSM model, Management Mesh and progressive practices

    • 40-question full-length mock exams in the exact format of the live EXIN paper

    • Study guides, practice tests and simulators

    • Lifetime-valid EXIN VeriSM Foundation credential on exam pass

    • Retake the training within 2 months at no additional cost

    Key Highlights

    of the VeriSM™ Foundation Training Course

    VeriSM Foundation Certification Eligibility in Latvia

    Do You Qualify for the VeriSM™ Foundation Exam?

    The Real Value of Getting VeriSM Certified

    For Professionals and Teams in Latvia

    VeriSM Foundation Exam Format in LatviaWhat to expect on exam day

    The VeriSM Foundation exam validates your understanding of the VeriSM service-management framework for the digital age. The exam focuses on the VeriSM model, service-management principles, the management mesh, the four stages of the VeriSM model (Define, Produce, Provide, Respond), progressive practices, and integrating VeriSM with other service-management frameworks. Through a combination of multiple-choice questions, candidates are tested on their ability to apply VeriSM principles in real-world digital-service environments.

    VeriSM Foundation Certification Cost in Latvia

    Who Should Take VeriSM Foundation Certification Training in Latvia?

    • Service Managers

    • IT Architects

    • Service Desk Manager

    • Project Managers

    • Process Owners

    • Process Managers

    • IT Manager

    • Business Analysts

    • Quality Managers

    IT Service Management Careers in Latvia

    Roles, Demand and Earning Potential

    VeriSM Foundation has become a valued marker of modern service management skill across Latvia, where a fast-growing ICT sector, Nordic-Baltic shared-services centres and a digitalising banking industry all run services across multiple frameworks. As Riga cements its place as a technology and financial-services hub and EU-funded digital programmes scale, professionals who can integrate ITIL, Agile and DevOps through one flexible model are increasingly sought after. Demand spans service desk to head of IT service management, and here is what the market shows.

    Why VeriSM Skills Are in Demand Across Latvia

    VeriSM Foundation is your entry into modern, flexible service management. Join professionals in Latvia who integrate ITIL, Agile and DevOps through one context-driven model. Start your journey today.

    Your Latvia Career Transformation

    From Framework Silos to Service Clarity

    Your VeriSM Transformation

    Latvia's service economy is modernising fast, from Riga's shared-services centres to digital public services, and employers increasingly separate professionals who can run modern, integrated service management from those who cannot. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, Glassdoor, Algas.lv (Latvia) 2026.

    How to Get VeriSM Foundation Certified in Latvia

    Step-by-Step Certification Process

    The path to Online VeriSM Foundation certification follows a straightforward single-exam route. Complete the accredited training program, schedule the examination through EXIN, pass the assessment, and earn a globally recognised service management credential.

    Module 2: Service Culture

    • Define a service culture
    • Explain the elements of a service culture

    Module 3: People and Organisational Structure

    • Organisation structure
    • Service management challenges

    Module 4: The VeriSM Model

    • The VeriSM model
    • Adapting the VeriSM model

    Module 5: Progressive Practices

    • Progressive practices

    Module 6: Innovative Technologies

    • Impact of technology

    Module 7: Getting Started

    • Getting started

    Course Curriculum

    of the VeriSM™ Foundation Certification Training

    The VeriSM Foundation curriculum follows the official IFDC VeriSM Foundation syllabus and covers seven modules across the digital service management lifecycle.

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    Skills You Will Build with VeriSM Foundation

    From the VeriSM Model to Real Practice

    By the end of the programme you can explain VeriSM, apply the management mesh, and select the right practices for your organisation's context. These skills map to the seven topic areas of the EXIN VeriSM Foundation exam.

    Modern Service Management Foundations

    Learn what modern service management is: how digital service organisations create value with consumers and why single, rigid frameworks no longer suffice. This is your starting point for what VeriSM Foundation teaches.

    A Consumer-Focused Service Culture

    Explore how culture, people and organisational structure shape service delivery, and how consumer-centric values and servant leadership drive better outcomes across teams.

    The VeriSM Model and Management Mesh

    Master the core of VeriSM: governance, service management principles, the management mesh, and the Define, Produce, Provide and Respond stages that turn strategy into service.

    Selecting Progressive Practices

    Learn how to draw on ITIL, Agile, DevOps, Lean, SIAM and Kanban within the mesh, choosing and combining practices to suit your context instead of following one method.

    Applying Innovative Technologies

    See how cloud, automation, AI, IoT and analytics reshape services, and how to manage technology as a resource within the VeriSM governance framework.

    Getting Started with VeriSM

    Understand how organisations begin their VeriSM journey, define an initial mesh, integrate existing frameworks and improve continuously through the Respond stage.

    VeriSM Foundation Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your service management learning and professional development journey.

    VeriSM™ Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom VeriSM Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official EXIN-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    VeriSM™ Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen service management capabilities, standardise operational practices, and support workforce development through customised team learning initiatives. This format is ideal for VeriSM Foundation training for companies in Latvia seeking to build modern service management capabilities across teams.

    Official EXIN-aligned Course Material

    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    VeriSM™ Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides VeriSM Foundation coaching for professionals seeking individualized support and focused guidance on modern service management concepts and practices.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    VeriSM™ Foundation Live Virtual Training

    VeriSM™ Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1090

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual VeriSM Foundation training option enables professionals to participate from any location.

    Official EXIN-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for VeriSM Training in Latvia

    Accredited, Expert-Led and Flexible

    Invensis Learning delivers structured VeriSM Foundation training for professionals and organisations across Latvia who want to build modern service management capability and pass the EXIN exam. As an EXIN Accredited Training Provider, we combine experienced trainers, official courseware and flexible delivery. Whether you enrol as an individual or plan corporate training for your team, our programmes focus on practical understanding, real-world application and exam readiness.

    • EXIN Accredited Training Provider with official VeriSM courseware
    • Experienced trainers with real IT service management practice
    • Live online and classroom formats to fit your schedule
    • Full preparation for the 40-question EXIN VeriSM Foundation exam
    • Practice questions, mock exams and revision resources included
    • Customised corporate training for teams across Latvia
    • Dedicated learner support before, during and after training
    • ISO 9001 and ISO 27001 certified training operations
    • Trusted by professionals and organisations across many sectors

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    ISO 9001:2015 Certified

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    ISO 27001:2022 Certified

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    VeriSM Foundation Training Locations in Latvia

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    VeriSM Foundation Training Location in Latvia

    Radisson Blu - Hotel Latvija, 55, Elizabetes iela, Centra district, Centrs, Centra area, Riga, LV-1010, Latvia

    VeriSM Foundation Training Location in Latvia

    Grand Palace Hotel, 12, Pils iela, Old Riga, Latgale neighborhood, Riga, LV-1050, Latvia

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    Corporate VeriSM Foundation Training in Latvia

    For Your Teams

    • Tailored VeriSM training for teams and departments
    • Delivered onsite or live online across Latvia
    • Schedules aligned to your team's availability
    • Sector-relevant examples for banking, tech and public services
    • Experienced, EXIN-aligned trainers
    • Progress tracking and learner support for groups
    • Volume-based pricing for larger teams

    Trusted by Leading Enterprises in Latvia

    AccentureTietoEVRYAtea Global ServicesCognizantEPAMSEB

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    We also deliver VeriSM™ Foundation Certification Training across multiple cities in Latvia

    VeriSM™ Foundation training for individuals and teams. Select a city in Latvia to view upcoming dates, formats and pricing.

    VeriSM™ Foundation Training Course in Riga

    Frequently Asked Questions

    Here's everything you may ask...

    VeriSM Foundation is EXIN's entry-level credential in modern, digital-age service management. It validates your understanding of VeriSM, the management mesh, and how organisations combine practices such as ITIL, Agile and DevOps to define their own service management approach.