Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Certified ScrumMaster Credential?UntitledYour Entry into Agile Delivery

    The Certified ScrumMaster (CSM) is the Scrum Alliance entry-level credential that validates your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. Recognised across the Netherlands and worldwide, CSM certification training gives professionals in Amsterdam, Utrecht and the wider Randstad a structured route into agile delivery. The course is aligned to the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland, and to the Scrum Alliance CSM Learning Objectives. You learn empiricism and the three pillars, the five Scrum values, all five Scrum events and the three Scrum artifacts exactly as they are examined today. Delivery by a Scrum Alliance Certified Scrum Trainer (CST) is mandatory and is what unlocks the exam. After the course you sit the online CSM exam through the Scrum Alliance portal: 50 questions, 60 minutes, open book, with a 74 percent pass mark. Passing includes a two-year Scrum Alliance membership and a globally listed digital badge. Whether you are a developer, tester, project manager or team lead, get CSM certified with Invensis Learning and lead Scrum teams with confidence.

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Netherlands. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    What Is the Certified ScrumMaster Credential?Your Entry into Agile Delivery

    Certification Badge

    Invensis Learning is aligned with Scrum Alliance to provide CSM certification in Netherlands. The training is delivered by Certified Scrum Trainers (CST) using official Scrum Alliance courseware and the CSM Learning Objectives.

    Key Highlightsof the CSM Certification Training Course

    CSM Certification Eligibility in NetherlandsDo You Qualify for the CSM Exam?

    Why the CSM Credential Pays OffSkills, Recognition and Career Lift

    CSM Exam Format in NetherlandsWhat to expect on exam day

    The Certified ScrumMaster (CSM) assessment validates your understanding of the Scrum framework and your readiness to serve as a Scrum Master on delivery teams. The assessment focuses on the Scrum Guide foundations, the three roles (Product Owner, Scrum Master, Developers), the five events, the three artifacts, and the values and theory underpinning empirical process control. Through a combination of multiple-choice questions, candidates are tested on their ability to apply Scrum principles in real-world team environments.

    CSM Certification Cost in Netherlands

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Scrum Master Careers in the NetherlandsWhy CSM Certification Is Worth It

    The Certified ScrumMaster credential has become a baseline qualification for agile roles across the Netherlands, valued by technology firms, banks, consultancies and public bodies that run Scrum at scale. With major transformations underway at ING, Rabobank and ABN AMRO, and thousands of Scrum vacancies open in the Randstad, credentialed Scrum Masters are in steady demand. Roles range from Scrum Master and Product Owner up to Release Train Engineer and Agile Coach, and here is what the Dutch market is telling us right now.

    Market Forces Driving Scrum Master Demand in the Netherlands

    CSM is more than a certificate. It is a career step for professionals who want to facilitate agile delivery well. Join the Scrum Masters helping Dutch teams turn agile intentions into real outcomes. Start your journey today.

    Your Netherlands Career Transformation

    Your Career Before and After CSM

    The Scrum Master Transformation

    The Dutch agile market is expanding with digital transformation across banking, tech and government, and employers increasingly separate certified Scrum Masters from the rest. Here is which side of that line you want to be on.

    Sources: PayScale, SalaryExpert (ERI), iPeople (Netherlands) 2026.

    How to Get CSM Certified in NetherlandsStep-by-Step Certification Process

    The path to online CSM certification in Netherlands is straightforward. Complete the 2-day Certified Scrum Trainer® (CST®)-led course, take the Scrum Alliance assessment online, and activate your credential through your Scrum Alliance account. Most learners complete the process within a few days of finishing the course.

    Step 1: Enrol in the 2-Day CSM Course

    Choose your preferred Invensis Learning CSM cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts are led by a Scrum Alliance Certified Scrum Trainer® (CST) using official courseware and the latest Scrum Guide.

    Step 2: Attend and Participate in the Full Course

    Attend both days and take part in the workshops, exercises, and discussions. Active participation in the full 16-hour course is required by Scrum Alliance to become eligible for the CSM test.

    Step 3: Receive Your Scrum Alliance Test Invitation

    After the course, your CST submits your participation to Scrum Alliance, which emails you an invitation to take the online CSM test through your Scrum Alliance account.

    Step 4: Take the CSM Test

    Complete the CSM test online: 50 multiple-choice questions in 60 minutes, with a 74% pass mark (37 of 50). You receive two free attempts within 90 days of completing the course.

    Step 5: Accept the License Agreement and Earn CSM

    On passing, accept the Scrum Alliance License Agreement in your account to activate your Certified ScrumMaster® credential, digital badge, and 2-year Scrum Alliance membership.

    Step 6: Maintain Your Credential

    CSM is valid for 2 years. Renew by earning 20 Scrum Education Units (SEUs) and paying the Scrum Alliance renewal fee before your credential expires.

    Module 1: Agile and Scrum Overview

    • Agile Manifesto
    • 12 Principles
    • 4 values
    • Scrum Foundations (5 Scrum Values)

    Module 2: The Three Roles in Scrum

    • Scrum Master roles and challenges
    • Product Owner roles and responsibilities
    • Development team roles and responsibilities

    Module 3: Scrum Ceremonies

    • Sprint planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective

    Module 4: Scrum Artifacts

    • Product Backlog
    • Sprint Backlog
    • Product Increment

    Module 5: Sprint Execution

    • Sprint Execution Planning
    • Flow management
    • Resolution meetings
    • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

    Module 6: Daily Scrum and Sprint Retrospective

    • Activities in daily scrum
    • Activities in a sprint retrospective

    Module 7: Definition of Done (DoD) and Acceptance Criteria

    • Definition of Done for a feature (user story or product backlog item)
    • Definition of Done for a sprint
    • Definition of Done for a release
    • Definition of Done vs. Acceptance criteria
    • Done vs. Done-Done

    Module 8: Definition of Ready

    • Definition of Ready for user story
    • Definition of Ready for sprint

    Module 9: Release Planning

    • Definition of release planning
    • Who takes part in release planning
    • Steps in Release planning
    • Output of Release Planning

    Module 10: Sprint Burndown Chart

    • Definition
    • Why and when to use a sprint burndown chart
    • Information obtained from sprint burndown chart

    Module 11: Release Burn-Up Chart

    • Definition
    • Features
    • How to create a release burn-up chart (steps)?

    Module 12: Product Planning

    • What is product planning
    • What is product vision
    • How to create a product backlog
    • Product Roadmap
    • Minimum Releasable features (or) Minimum Marketable Features
    • Minimum Viable Products

    Module 13: User Stories

    • What are user stories?
    • Structure/format of user stories
    • INVEST criteria

    Module 14: Agile Estimation

    • Definition
    • Benefits of Agile Estimation
    • Agile estimation techniques

    Module 15: Planning Poker

    • Definition
    • Benefits
    • Participants
    • How to play planning poker?
    • Planning Poker rules

    Course Curriculumof the Certified ScrumMaster (CSM) Training

    The CSM curriculum follows the official Scrum Alliance CSM Learning Objectives and the latest Scrum Guide. Modules are delivered over 2 days by a Certified Scrum Trainer® with hands-on workshops, facilitated exercises, and real Scrum scenarios.

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    Skills You Will Build in This CSM CourseFacilitation, Coaching and Empiricism

    This Certified ScrumMaster training covers the six areas of the Scrum Alliance CSM Learning Objectives, from Scrum theory to the Scrum Master role. By the end you can facilitate Scrum events, coach teams toward self-management, and apply the framework as defined in the current Scrum Guide.

    Scrum Theory and Empiricism

    Explain empirical process control and the three pillars of transparency, inspection and adaptation, and describe why Scrum thrives in complex work, connecting the framework to the Agile Manifesto.

    Living the Five Scrum Values

    Apply commitment, focus, openness, respect and courage to build trust and psychological safety, and model the values that make Scrum adoption stick within a team.

    Building Effective Scrum Teams

    Describe the accountabilities of the Scrum Master, Product Owner and Developers, and enable self-management and cross-functionality in a small, cohesive team.

    Facilitating All Five Scrum Events

    Facilitate the Sprint, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective within their timeboxes, using practical formats that keep events productive.

    Managing Scrum Artifacts and Commitments

    Work with the Product Backlog, Sprint Backlog and Increment and their commitments, the Product Goal, Sprint Goal and Definition of Done, to create transparency and focus.

    Mastering the Scrum Master Role

    Practise servant leadership, coaching and impediment removal across your service to the team, the Product Owner and the wider organisation.

    Who Should TakeCSM Training in Netherlands?

    Scrum Master

    Agile Team Lead

    Project Manager (Agile)

    Delivery Manager

    Team Lead

    Product Manager

    Business Analyst (Agile teams)

    Agile Coach (aspiring)

    Who Can Take This Certification Training

    Certified ScrumMaster (CSM) Training Modesfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer collaborative classroom learning, live online sessions, team-based training, or personalized guidance, choose the option that best supports your Scrum learning and professional development journey.

    CSM Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

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    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Netherlands option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    CSM Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This classroom CSM training in Netherlands format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official Scrum Akiance International-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    CSM Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build Agile capabilities at scale, standardize Scrum practices, and support workforce development through customized team learning initiatives. This format is ideal for CSM training for companies in Netherlands seeking to strengthen Agile delivery and team collaboration across the organization.

    Official Scrum Akiance International-aligned Course Material

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    CSM Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides CSM coaching in Netherlands for professionals seeking individualized support and focused learning guidance.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    CSM Live Virtual Training

    CSM Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    __PRICE

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This virtual CSM training in Netherlands option enables professionals to participate from any location.

    Official Scrum Akiance International-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis Learning for CSM in the NetherlandsExpert-Led Training You Can Trust

    Invensis Learning delivers Certified ScrumMaster training for individual professionals and organisations across the Netherlands, combining accredited trainers, Scrum Alliance aligned courseware, and flexible delivery formats. As a Registered Education Provider, our CSM course is taught by a Certified Scrum Trainer and mapped to the official CSM Learning Objectives. As a trusted CSM training company in the Netherlands, we combine accredited expertise with hands-on facilitation practice. Whether you are enrolling as an individual or arranging group training for your delivery teams, we provide a professional learning experience built around practical facilitation, real-world Scrum scenarios, and a supported path to the online exam. Our work is backed by ISO 9001:2015 quality and ISO 27001:2022 information security certifications.

    • Scrum Alliance Registered Education Provider delivering CSM through a Certified Scrum Trainer
    • Experienced, accredited trainers with real agile delivery expertise
    • Flexible formats: live virtual instructor-led, onsite and corporate group training
    • Structured, Scrum Alliance aligned courseware and hands-on facilitation practice
    • Guidance to complete the course and pass the online CSM exam with confidence
    • Two-year Scrum Alliance membership included on passing the exam
    • Customised schedules for teams across the Netherlands and beyond
    • Dedicated learner support before, during and after training

    4

    Flexible Learning Modes

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    CSM Training Locations in NetherlandsInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    CSM Training Location in Netherlands

    Lauswolt, Van Harinxma Weg 10, 9244 CJ Beetsterzwaag

    CSM Training Location in Netherlands

    Hotel van Oranje, Kon. Wilhelmina Boulevard 20, 2202 GV Noordwijk

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    Corporate CSM Training in the NetherlandsUpskill Your Whole Team

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    • Suitable for single teams, tribes and whole delivery organisations
    • Customised schedules that fit your sprint cadence and team availability
    • Flexible delivery through live virtual, onsite or blended formats
    • Certified Scrum Trainer led sessions with role-relevant, industry examples
    • Consistent Scrum practice and a shared vocabulary across business units
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across the Netherlands and global locations

    Trusted by Leading Dutch Employers

    INGRabobankABN AMROPhilipsKPNAhold Delhaize

    What Our Learners Say

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    Passed the CSM Exam and Landed the Role

    "The trainer made the Scrum framework click for me, especially facilitating retrospectives and protecting the Sprint. I passed the online exam a week after the course and stepped into my first Scrum Master role in Amsterdam."

    Sanne de Vries

    Scrum Master

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    Practical and Genuinely Hands-On

    "As a developer I thought I knew Scrum, but the course showed me how much I was missing about the artifacts and their commitments. The two days were practical and hands-on, not just theory."

    Bram Jansen

    Software Developer

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    A Smooth Bridge from Waterfall to Scrum

    "I moved from traditional project management into agile, and this training gave me the confidence to facilitate Scrum events properly. The exam prep guidance was clear and well structured."

    Fenna Bakker

    Project Manager

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    Real Improvement Across Our Squad

    "We put a squad of eight through the corporate CSM programme. The sessions were tailored to how we actually work, and our stand-ups and reviews improved almost immediately. Coordination with Invensis was excellent."

    Thomas van Dijk

    Agile Delivery Lead, Banking Sector

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    Consistent Training Our Teams Needed

    "As an L&D lead I needed a provider who could deliver consistent Scrum training across our IT teams. The Certified Scrum Trainer was outstanding and the flexible virtual delivery fit our schedule perfectly."

    Marije Visser

    Learning and Development Manager, IT Services

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    Frequently Asked QuestionsHere's everything you may ask...

    The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level Scrum Master credential, validating your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, project managers and team leads in the Netherlands.

    General

    What is the Certified ScrumMaster certification and who is it for?

    The Certified ScrumMaster, or CSM, is Scrum Alliance's entry-level Scrum Master credential, validating your understanding of the Scrum framework, the Scrum Master role, and the values that make Scrum teams effective. It suits aspiring Scrum Masters, developers, testers, project managers and team leads in the Netherlands.

    Is the CSM certification worth it in the Netherlands?

    Yes. Scrum Master roles in the Netherlands average around 65,000 euro per year, with senior roles near 90,000 euro, and thousands of vacancies stay open across the Randstad. CSM is the most widely recognised Scrum Master credential, so it strengthens your standing with Dutch employers.

    Is the CSM credential recognised by Dutch employers?

    Yes. CSM is the world's most widely recognised Scrum Master certification, with over a million certificates issued. Employers across Dutch banking, technology, consulting and the public sector, including ING, Rabobank and ABN AMRO, value it for agile delivery roles.

    Do I need to attend a course to earn the CSM?

    Yes. Attendance at an approved CSM course delivered by a Scrum Alliance Certified Scrum Trainer (CST) is mandatory. The online exam cannot be accessed without completing the course, which is why Invensis Learning delivers CSM as a 16-hour instructor-led programme.

    How long is the CSM certification valid?

    CSM is valid for two years. To renew, you earn 16 Scrum Education Units (SEUs) and pay the Scrum Alliance membership renewal fee every two-year cycle. SEUs can be earned through courses, conferences, coaching and self-study.

    Pricing

    How much does CSM training cost in the Netherlands?

    CSM training fees vary by format and schedule, and the online exam fee is typically included in the course fee paid to the training provider. For current pricing on live virtual or corporate delivery in the Netherlands, request a quote from a learning advisor.

    What is included in the CSM course fee?

    The fee typically includes Scrum Alliance aligned courseware, delivery by a Certified Scrum Trainer, hands-on facilitation practice, access to the online CSM exam, and a two-year Scrum Alliance membership on passing. Ask us for the full inclusions for your chosen format.

    Is the CSM exam fee included in the training price?

    For CSM, the online exam fee is usually bundled into the course fee paid to the training provider, since the exam is unlocked only after you complete an approved course. Confirm the exact inclusions when you enrol, or ask us for a detailed quote.

    Do you offer group or corporate discounts for CSM training?

    Yes. We offer corporate group training with tailored schedules and volume-based pricing for teams and delivery organisations across the Netherlands. Contact us for a group quote built around your team size and ways of working.

    What payment methods and options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the arrangement that suits you.

    Exam

    What is the format of the CSM exam?

    The CSM exam is an online, open-book, multiple-choice test taken through the Scrum Alliance member portal after you complete the course. It is based on the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, with no proctor required.

    How many questions are on the CSM exam and how long is it?

    The exam has 50 multiple-choice questions and you have 60 minutes to complete it. It is taken online after course completion, and you have up to 90 days from the course to sit it.

    What is the passing score for the CSM exam?

    The passing score is 74 percent, meaning you must answer at least 37 of the 50 questions correctly. The exam is open book, so you can refer to materials while answering.

    What happens if I do not pass the CSM exam?

    You typically have up to three attempts to pass within 90 days of completing the course. Our training and practice guidance are designed to help you pass on the first attempt, so most learners clear it comfortably.

    Which Scrum standard is the CSM exam based on?

    The exam is aligned to the Scrum Alliance CSM Learning Objectives and the current Scrum Guide, the November 2020 edition by Ken Schwaber and Jeff Sutherland. This edition introduced the Product Goal and framed the Sprint Goal and Definition of Done as commitments.

    Course Content

    What topics does the CSM training cover?

    The course covers the six areas of the CSM Learning Objectives: Scrum theory and principles, the five Scrum values, the Scrum Team, the five Scrum events, the three Scrum artifacts, and the Scrum Master role, all aligned to the current Scrum Guide.

    Can a beginner take this CSM course?

    Yes. CSM is a foundational credential with no formal education or work experience requirement. The course suits those new to Scrum as well as team members who want to formalise existing knowledge, with hands-on exercises to build confidence.

    What learning materials are provided?

    You receive Scrum Alliance aligned courseware, industry-driven case studies on facilitation and impediment removal, practice questions for the exam format, and guidance on earning SEUs for renewal. Materials support both the exam and real Scrum practice.

    Is the courseware aligned with the latest Scrum Guide?

    Yes. The courseware is aligned to the current Scrum Guide, the November 2020 edition, and to the Scrum Alliance CSM Learning Objectives, so what you learn matches how Scrum teams work and how the exam is set today.

    What do I receive after passing the CSM exam?

    On passing you earn the official Scrum Alliance CSM certificate and a verifiable digital badge, the CSM designation, a listing in the Scrum Alliance certification directory, and a two-year Scrum Alliance membership.

    Enrollment

    How do I enrol in the CSM course?

    You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive joining details, courseware and learning resources ahead of the sessions. Talk to a learning advisor if you need help choosing a batch.

    What training formats are available for CSM?

    We offer online (live virtual) instructor-led training, onsite classroom sessions, and customised corporate group training, so you can pick the format that fits your schedule. The 16-hour programme runs as two full days or four half-days.

    How soon can I start CSM training in the Netherlands?

    We run regular live virtual and onsite batches suitable for professionals across the Netherlands, so you can usually start within a few weeks. See upcoming schedules or ask a learning advisor about the next available cohort.

    Can I reschedule or transfer my enrolment to another batch?

    Yes. Flexi options let you reschedule or move to another batch subject to availability. Contact our support team to arrange a change that works for you.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include added flexibility. Reach out to our team for the details that apply to your enrolment before your batch begins.