Who Will Benefit From ITIL Training?

Who Will Benefit From ITIL Training?

ITIL is basically a collection of best practices in detail which suggests the different paths and techniques to provide the best service possible. It provides a systematic set of processes, which can be used as a reference to solve the problems which arise.

Even though ITIL is mainly associated with the IT sector, it can also be implemented in education, healthcare, automobile, entertainment and financial industries. This is because the nearly every major organization uses a significant amount of IT services and implementing the ITIL best practices is a great way to make the most of their resources and reap the benefits.

Here is a list of the different professionals who will benefit from the various ITIL courses.

  1. ITIL Foundation course

    Job roles that can benefit from the ITIL Foundation course include, but are not limited to:

    • IT Managers / Support teams

    • System Administrators / Analysts

    • Operations Managers

    • Database Administrators

    • Quality Analysts

    • Application Management team / Development team

    • Process Owners / Practitioners

    • Service Delivery Professionals

  2. ITIL Service Operation course

    Job roles that can benefit from the ITIL Service Operation course include, but are not limited to:

    • Release Manager

    • Security Administrator

    • Applications Support

    • IT Operations Manager

    • Database Administrator

    • Problem Manager

    • Service Desk and Incident Manager

    • Network Support

    • Security Manager

  3. ITIL Continual Service Improvement course

    Job roles that can benefit from the ITIL Continual Service Improvement course include, but are not limited to:

    • IT Operations Manager

    • Technical Manager

    • Team Leaders

    • Service Designers

    • IT Architects

    • IT Consultants

    • IT Service Continuity Managers

    • IT Operations Managers

    • Release Managers

    • Database Administrators

    • Change Owners

  4. ITIL Service Design course

    Job roles that can benefit from the ITIL Service Design course include, but are not limited to:

    • Capacity Manager

    • Availability Manager

    • Service Level Manager

    • Business Continuity Manager

    • Service Portfolio Manager

  5. ITIL Service Strategy course

    Job roles that can benefit from the ITIL Service Strategy course include, but are not limited to:

    • Chief Information Officers CIOs

    • Technical Manager

    • Chief Technology Officers CTOs

    • IT Managers

    • Supervisory Staff

    • Team Leaders

    • Designers

    • Architects

    • Planners

    • IT Consultants

    • IT Audit Managers

    • IT Security Managers

    • ITSM Trainers

  6. ITIL Service Transition course

    Job roles that can benefit from the ITIL Service Transition course include, but are not limited to:

    • Chief Information Officers CIOs

    • Managers

    • Chief Technology Officers CTOs

    • Supervisory staff

    • Team Leaders

    • Service Designers

    • IT Architects

    • IT Planners

    • IT Consultants

    • Configuration Managers

    • IT Audit Managers

    • IT Security Managers

    • ITSM Trainers

    • Change Managers

  7. ITIL RCV course

    Job roles that can benefit from the ITIL RCV course include, but are not limited to:

    • Release Manager

    • Security Administrator

    • IT Operations Manager

    • Database Administrator

    • Security Manager

    • Change Owner

    • Release Analyst

    • Configuration Librarian

    • Storage Analyst

  8. ITIL PPO course

    Job roles that can benefit from the ITIL PPO course include, but are not limited to:

    • Capacity Manager

    • Availability Manager

    • Change Manager

    • Security Administrator

    • Applications Support

    • IT Operations Manager

    • Network Control and Operation

    • Network Support

    • Business Continuity Manager

    • Security Manager

    • Service Portfolio Manager

    • Supplier Relationship Manager

  9. ITIL OSA course

    Job roles that can benefit from the ITIL OSA course include, but are not limited to:

    • Configuration Manager

    • Availability Manager

    • System Software

    • Database Administrator

    • Applications Support

    • IT Operations Manager

    • Network Control and Operation

    • Problem Manager

    • Network Support

  10. ITIL SOA course

    Job roles that can benefit from the ITIL SOA course include, but are not limited to:

    • IT Management

    • IT Finance Manager

    • Capacity Manager

    • Availability Manager

    • Service Level Manager

    • Business Continuity Manager

    • Service Portfolio Manager

    • Supplier Relationship Manager

  11. ITIL MALC course

    Job roles that can benefit from the ITIL MALC course include, but are not limited to:

    • Chief Information Officers

    • Senior IT Managers

    • IT Managers

    • Supervisors

    • IT Professionals

    • IT Operations Practitioners

    • IT Development Practitioners

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