Is ITIL 4 Foundation worth it in Slovenia?

Yes. ITIL is the baseline ITSM qualification most Slovenian employers reference, and certified professionals are valued across IT services, telecoms and banking. It opens roles such as service desk lead, ITSM analyst and IT service manager, where pay rises well above general support bands.

Who should take ITIL 4 Foundation training?

The course suits IT support staff, service desk agents, project team members, managers and anyone moving into IT service management. There are no formal prerequisites, so it is accessible at any stage of your career.

Do I need prior experience or ITIL knowledge?

No. ITIL 4 Foundation has no formal prerequisites and assumes no prior ITIL knowledge. Holders of ITIL v3 Foundation can also take the ITIL 4 Foundation exam directly.

How long is the ITIL 4 Foundation certification valid?

The ITIL 4 Foundation certification is valid for three years. You can renew it by earning the required CPD points through PeopleCert or by passing a higher ITIL 4 qualification.

How much does ITIL 4 Foundation training cost in Slovenia?

Training is quoted in euros and varies by format and schedule, so the latest pricing is available on request. The fee covers accredited courseware, trainer-led sessions and exam preparation. Request a quote for current Slovenia pricing.

What is included in the course fee?

The training fee typically includes accredited ITIL 4 courseware, live instructor-led sessions, practice questions, mock exams and learner support. The PeopleCert exam fee may be bundled or billed separately depending on the package you choose.

Is the exam fee included in the training price?

Depending on the package, the PeopleCert exam voucher may be bundled with training or purchased separately. Exam pricing varies by region and is confirmed at the time of booking.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for IT and service teams. Contact us for a tailored quote for your organisation.

What payment options are available?

We accept major cards and bank transfers, and instalment options are available on selected plans. Speak with a learning advisor to choose the option that suits you.

What is the format of the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is closed book with 40 multiple-choice questions. You have 60 minutes to complete it, and it is delivered online with PeopleCert proctoring or at an authorised test centre.

What is the passing score for the exam?

You need 65%, which is 26 out of 40 questions correct, to pass the ITIL 4 Foundation exam.

How many questions are on the exam and how long is it?

The exam has 40 multiple-choice questions and lasts 60 minutes. It is closed book with no formal prerequisites to sit it.

Are there any prerequisites to take the exam?

No. ITIL 4 Foundation has no formal prerequisites. Attending an accredited training course is recommended, though self-study using the ITIL 4 Foundation publication is also possible.

What if I do not pass the exam on the first attempt?

You can re-sit the ITIL 4 Foundation exam. Our trainers provide preparation support, practice questions and mock exams to help you pass, and re-sit fees and policies are confirmed with PeopleCert at booking.

What topics are covered in ITIL 4 Foundation training?

The training covers service management key concepts, the ITIL 4 Service Value System, the four dimensions, the seven guiding principles, the service value chain, core ITIL practices, continual improvement, service level agreements and key metrics.

Can a complete beginner take this course?

Yes. ITIL 4 Foundation is an entry-level course with no prerequisites, designed for beginners and experienced professionals alike. Trainers explain every concept from the ground up.

What learning materials are provided?

You receive accredited ITIL 4 courseware, practice questions, mock exams, quizzes and reference materials aligned to the current ITIL 4 Foundation syllabus.

Is the courseware aligned to the latest ITIL 4 syllabus?

Yes. The courseware is aligned to the current ITIL 4 Foundation syllabus published by AXELOS and PeopleCert, covering the Service Value System and the 34 management practices at Foundation level.

Will I receive a certificate after the training?

After completing the training you receive a course completion certificate. Passing the PeopleCert exam awards the official ITIL 4 Foundation certification and digital badge.

How do I enrol in ITIL 4 Foundation training in Slovenia?

You can enrol through the Invensis Learning website. Choose your preferred format and schedule, complete payment, and you will receive access to courseware and learning resources. Talk to a learning advisor if you need guidance.

What training formats are available?

We offer online (live virtual) instructor-led training and customised corporate group training, so you can learn online from anywhere in Slovenia or arrange onsite sessions for your team.

How soon can I start?

New cohorts run regularly. Browse the upcoming schedules and choose a batch that fits your calendar, or contact us to arrange a dedicated session for your team.

Can I reschedule my enrolment to another batch?

Yes. Flexible options let you reschedule or transfer to another batch where available. Contact our support team to arrange this.

What is the refund or cancellation policy?

Refunds and cancellations are handled per our published policy. Reach out to our team for the details that apply to your enrolment.

ITIL 4 Foundation Certification Training in Slovenia

From Study to Certified

Step into IT service management with ITIL 4 Foundation training delivered live online for professionals across Slovenia. Learn the ITIL 4 Service Value System, the seven guiding principles and core ITIL practices, then prepare for the accredited PeopleCert exam with skills that employers in Ljubljana and beyond actually hire for. As a specialist ITIL 4 Foundation training company, we focus on getting you exam-ready and job-ready.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

26.9K+ already enrolled

4.6 (2490+ Reviews)

8 enrolled this week

Want to Train Your Team?

Launch Your IT Service Journey with ITIL 4 in Slovenia

Starts from

EUR 1110

What Is the ITIL 4 Foundation Certification?Your Entry Point into Modern ITSM

ITIL 4 Foundation certification training in Slovenia introduces IT and business professionals to the world's most widely adopted IT service management framework. The ITIL 4 Foundation (ITIL-F) is the entry-level qualification in the ITIL 4 scheme, created by AXELOS and examined by PeopleCert, and it builds a shared language for creating, delivering and continually improving tech-enabled services.

Designed for service desk staff, IT support analysts, project team members and managers, the credential needs no formal prerequisites, so it suits anyone entering or formalising a service management career. You learn the ITIL 4 Service Value System, the four dimensions of service management and the seven guiding principles that connect everyday IT work to real business value.

With Slovenian employers, from Ljubljana tech firms to banking and telecoms, standardising on ITIL practices, a recognised ITSM credential helps you stand out. Start your ITIL 4 journey with Invensis Learning and prepare for the PeopleCert exam with confidence.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Slovenia, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

Key Highlightsof the ITIL 4 Foundation Certification Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 4 Foundation certification training in Slovenia designed to help learners
Guided preparation support for professionals pursuing the ITIL 4 Foundation certification program in Slovenia
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organized course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Slovenia

Flexible learning options available through ITIL 4 Foundation training online, classroom sessions, and customized enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL 4 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 4 Foundation exam prep training in Slovenia
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Slovenia
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organizational capability development through a Corporate ITIL 4 Foundation training program designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL 4 Foundation Certification Eligibility in SloveniaDo You Qualify for the ITIL 4 Foundation Exam?

ITIL 4 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

Why Earn the ITIL 4 Credential?The Career Value of an ITSM Qualification

For Individuals

ITIL 4 Foundation training helps IT professionals build modern service management capability and prepare for the PeopleCert exam. The course suits service desk agents, support analysts, project team members and managers who want to understand how IT delivers value. Whether you are entering IT service management, formalising hands-on experience, or working in software, banking, telecoms or the public sector, this training builds skills aligned with what employers expect.

If you want a recognised first credential in IT service management, ITIL 4 Foundation is a clear path forward. You gain a working grasp of the Service Value System, practical exam preparation, and a structured route that employers across sectors and regions value.

Gain a globally recognised ITSM credential created by AXELOS and examined by PeopleCert
Stand out for service desk, ITSM analyst and IT support roles across Slovenia
Speak one service management language used by IT teams worldwide
Build practical command of the Service Value System and the seven guiding principles
Apply incident, problem and change practices that improve everyday IT delivery
Open a clear path toward Managing Professional and Strategic Leader credentials
Boost your earning potential as certified ITSM talent stays in demand
Start with no prerequisites, accessible at any stage of your IT career

For Organizations

ITIL 4 group training helps organisations build service management capability by equipping IT and support teams with structured knowledge and practical skills. The training can be delivered for service desks, operations teams or whole IT departments. For organisations looking to connect IT delivery to business value and reduce service disruptions, this training provides a scalable, flexible solution.

If your teams handle incidents and changes without a common framework, ITIL 4 group training creates a shared service management language. Staff gain a standardised approach to incident, problem and change management that improves reliability and value.

Standardise service management practice across IT and support teams
Improve incident, problem and change handling to reduce downtime
Align IT delivery with business value using a shared ITIL 4 language
Upskill whole teams through flexible onsite or live virtual delivery
Strengthen service quality and customer satisfaction across the organisation
Support digital transformation with proven service management foundations
Build in-house ITSM capability that scales across business units
Embed a continual improvement mindset in everyday operations

ITIL 4 Foundation Exam Format in SloveniaWhat to expect on exam day

The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL 4 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test center
Testing Basis	ITIL 4 Foundation syllabus
Testing Format	PeopleCert online proctored or test center
Book	Closed book
Certificate Validity	3 years; renew via PeopleCert CPD or re-exam

ITIL 4 Foundation Certification Cost in Slovenia

The total cost of getting ITIL 4 Foundation certified in Slovenia includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 4 Foundation certification training in Slovenia delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 4 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 4 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL 4 Foundation training cost in Slovenia is EUR 1110

Exam Cost:

PeopleCert ITIL 4 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test center delivery
ITIL 4 Foundation certificate valid for 3 years (renew via PeopleCert CPD or re-exam)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

ITIL 4 Foundation Career Paths in SloveniaIn-Demand ITSM Roles

ITIL 4 Foundation is the qualification Slovenian employers most often list when hiring for IT service management. As cloud adoption and digital transformation accelerate across Ljubljana's tech, telecom and banking sectors, certified ITSM talent moves into service desk lead, ITSM analyst, incident and change management, and IT service manager roles. Here is what the local market is telling us right now.

€37,500

Average IT Manager salary, Ljubljana

per year, Glassdoor 2026

€2,772

IT support specialist (5 yrs), Slovenia

gross per month, Boljsaplaca 2026

€3,113-6,680

IT manager pay range, Slovenia

gross per month, Boljsaplaca 2026

3,000+

ICT companies in Slovenia

employing 20,000+ people

SECTORS HIRING

—IT Services and Software (Ljubljana, Maribor)
—Telecommunications and Network Operators
—Banking, Finance and Insurance
—Outsourcing and Shared Service Centres
—Public Sector and e-Government
—Manufacturing and Pharma IT

GROWTH TRENDS

—Cloud adoption and digital transformation lifting ITSM demand
—ITIL referenced as the baseline ITSM qualification in job ads
—Shared service and nearshore centres growing in Ljubljana
—EU digital and cybersecurity rules raising service governance needs
—A strong ICT sector of 3,000+ companies and 20,000+ workers
—Service desk and support roles acting as entry points into ITSM

Sources: Glassdoor, Boljsaplaca.si, SloveniaTimes, TechBehemoths (Slovenia) 2026.

Designation

ITIL 4 Foundation Certified Professionals in Slovenia : Salary Insights and Trends

Hiring Companies in Slovenia

€20K

Min

€30K

Average

€42K

Max

Boljsaplaca.si (Slovenia) 2026

ComtradeTelekom SlovenijeNLBResult

Source: Comtrade · Telekom Slovenije · NLB · Result

The Service Management Gaps Slovenian IT Teams Face

Rising Service Complexity

Slovenian IT teams juggle cloud, on-premise and outsourced services at once. Without a common framework, incidents and changes slip through the gaps that ITIL 4 practices are built to control.

ITIL 4 builds structured service management skills

Skills and Certification Gap

Employers list ITIL as a baseline ITSM qualification, yet certified practitioners are scarce in Slovenia's talent pool, so professionals who hold the credential are noticed quickly.

ITIL 4 makes certified professionals stand out

Pressure to Cut Downtime

Banking, telecom and e-government services cannot afford outages, raising demand for staff fluent in incident, problem and change management who keep critical systems running.

ITIL 4 builds incident and problem skills

Digital Transformation at Scale

As Slovenian organisations modernise legacy systems and adopt cloud, they need service management foundations that link new technology to real business value.

ITIL 4 connects technology to value

Growth of Shared Service Centres

Nearshore and shared service operations in Ljubljana run on standardised ITSM processes, and ITIL 4 fluency is often a requirement for these growing roles.

ITIL 4 fluency is a hiring prerequisite

EU Governance and Compliance

Tighter EU rules on digital operations and cybersecurity push organisations to formalise service governance, where ITIL's structured practices give teams a head start.

ITIL 4 supports service governance

Sources: TechBehemoths, ITSM Center, SloveniaTimes (Slovenia) 2026.

ITIL 4 Foundation turns these challenges into career opportunities. Join professionals across Slovenia building the service management skills employers need. Start your journey today.

Your Slovenia ITSM Career Transformation

From Service Desk Worker to Certified ITSM Professional

Your ITIL 4 Transformation

Slovenia's ICT sector is expanding with cloud adoption, digital transformation and growing shared service centres, and employers increasingly separate certified service management professionals from the rest. Here is which side of that line you want to be on.

Today

Salary capped within general IT support bands in Slovenia

After ITIL 4

IT manager roles in Ljubljana average around €37,500, with senior ITSM bands reaching higher

Today

Shortlisted less often for ITSM roles that list ITIL as preferred

After ITIL 4

Eligible for service desk lead, ITSM analyst and IT service manager roles

Today

Strong on tasks, but employers want process maturity

After ITIL 4

Confident applying ITIL 4 guiding principles and core practices at work

You earn your ITIL 4 Foundation

Before

Your IT experience is hands-on but not formally recognised

Now you have

A globally recognised ITIL 4 credential created by AXELOS and examined by PeopleCert

Before

You react to incidents without a shared framework

Now you have

A structured grasp of incident, problem and change management practices

Before

Limited visibility of how IT work creates business value

Now you have

Fluency in the Service Value System that links IT work to outcomes

Before

Recognition tied to one employer or one set of tools

Now you have

A portable credential valued across Slovenian and global employers

"The gap between doing IT support and managing services is increasingly a recognised credential, and Slovenian employers already know it."

Join 50,000+ professionals who trained with Invensis Learning and advanced their careers.

Sources: Glassdoor, Boljsaplaca.si (Slovenia) 2026.

How to Get ITIL 4 Founfdation Certified in SloveniaStep-by-Step Certification Process

The ITIL 4 Foundation certification path in Slovenia is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL 4 Foundation Course

Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Prepare with Practice Resources

Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

Step 4

Sit the ITIL 4 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test center.

Step 5

Earn Your ITIL 4 Foundation Certificate

On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

Step 6

Maintain and Progress Your Certification

ITIL 4 certificates are valid for 3 years; renew via PeopleCert's CPD programme or re-examination. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

Course Curriculumof the ITIL 4 Foundation Certification Training

The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Service Management Key Concepts

Value, value co-creation, and value streams
Organizations, service providers, consumers, and stakeholders
Products and services; service offerings and service relationships
Outcomes, costs, risks, utility, and warranty

Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

100% Secure and Safe download

The Skills You Will BuildFrom the ITIL 4 Foundation Syllabus

In ITIL 4 Foundation training you will learn the key concepts of IT service management, the Service Value System, the seven guiding principles, the four dimensions and the core ITIL practices. By the end you can apply ITIL 4 terminology and concepts to real service management work.

Service Management Key Concepts

Understand what a service is, how value is co-created between providers and consumers, and the role of utility and warranty in delivering outcomes that matter to stakeholders.

The ITIL 4 Service Value System

Explain how the Service Value System, governance, the service value chain and continual improvement work together to create value from end to end.

The Seven Guiding Principles

Apply principles such as focus on value, start where you are, and keep it simple and practical to adapt ITIL to your own organisation's context.

The Four Dimensions of Service Management

Balance organisations and people, information and technology, partners and suppliers, and value streams and processes when managing services.

Core ITIL 4 Practices

Work with key practices including incident management, problem management, change enablement, the service desk and service level management.

Continual Improvement and Metrics

Use the continual improvement model, service level agreements, and key metrics and KPIs to measure performance and keep services getting better.

Who Should TakeITIL 4 Foundation Certification Training in Slovenia?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL 4 Foundation Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

ITIL 4 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

EUR 1110

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Choose Invensis Learning in SloveniaAccredited, Expert-Led ITSM

Invensis Learning delivers structured ITIL 4 Foundation training for individual professionals and organisations looking to build IT service management capability and prepare for the PeopleCert exam. Our programmes combine experienced, accredited instructors, flexible delivery formats, organised courseware and learner-focused support. Whether you are enrolling as an individual learner or planning corporate training for your team in Slovenia, Invensis Learning provides a professional training experience built around practical understanding, real-world application and measurable outcomes. That commitment has made us a trusted ITIL 4 Foundation training company in Slovenia.

Accredited training organisation delivering PeopleCert-aligned ITIL 4 courseware
Experienced, certified trainers with real-world ITSM and ITIL expertise
Flexible live online and corporate group training to fit your schedule
ISO 9001:2015 and ISO 27001:2022 certified training delivery
Comprehensive study materials, practice questions and mock exams
Post-training support and resources to help you pass the ITIL 4 exam
Trusted by professionals and organisations across 100+ countries
Dedicated learner support before, during and after your training

100+

Countries Served

ISO 9001

Quality Management

200K+

Professionals Trained

12M+

Hours of Training Delivered

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL 4 Foundation Training Locations in SloveniaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL 4 Foundation Training Location in Slovenia

Exe Lev, 1, Vošnjakova ulica, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

ITIL 4 Foundation Training Location in Slovenia

Grand Hotel Union Eurostars, 1, Miklošičeva cesta, Ledina, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

Corporate ITIL 4 Foundation Training in SloveniaFor Your Teams

Upskill entire IT and service teams on ITIL 4 best practices
Flexible onsite, live virtual or hybrid delivery across Slovenia
Customised schedules aligned to your team's availability
Standardise incident, problem and change management organisation-wide
Experienced trainers with real ITSM and industry expertise
Progress tracking and dedicated coordination for group training
Scalable delivery for teams in Ljubljana and global locations

What Our Learners Say

Made Sense of Service Management

"The ITIL 4 Foundation course finally connected the dots between the day-to-day support work I do and how IT actually delivers value. The guiding principles and practices made instant sense, and I passed the exam first time."

Luka Kovac

Service Desk Analyst

0/0

Beginner Friendly and Practical

"Clear, well-paced sessions and a trainer who explained every concept from scratch. The mock exams were close to the real thing and gave me the confidence to sit the PeopleCert exam without prior ITIL knowledge."

Maja Novak

IT Support Specialist

0/0

Helped Me Change Roles

"I took the course to move from general IT support into a service management role, and it gave me the vocabulary and structure employers were asking for. Within a few months I stepped into an ITSM analyst position."

Nejc Horvat

ITSM Analyst

0/0

Standardised Our Service Desk

"We trained our whole service desk through Invensis Learning. The team now shares one approach to incident and change management, and we have seen fewer repeat issues and faster resolution since the sessions."

Spela Zupan

IT Operations Lead, Telecom Sector

0/0

Tailored and Well Organised

"The corporate training was tailored to our banking environment and scheduled around our shifts. ITIL 4 gave our teams a common language for service governance, which made a real difference to how we manage critical systems."

Andrej Kos

L&D Manager, Banking Sector

0/0

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