What is ITIL 4 Foundation and who is it for?

ITIL 4 Foundation is the entry-level qualification in the ITIL 4 IT service management scheme, owned by AXELOS and examined by PeopleCert. It is for IT and business professionals at any stage, including service desk staff, support engineers, analysts and managers who want a recognised grounding in modern ITSM.

Do I need any prior experience or prerequisites?

No. ITIL 4 Foundation has no formal prerequisites and is open to everyone. No prior ITIL or service management knowledge is required, which makes it an ideal first credential for professionals new to structured IT service management.

Is the certification recognised internationally?

Yes. ITIL is one of the most widely adopted service management frameworks in the world. The ITIL 4 Foundation credential is recognised by employers in Slovenia and globally, so it travels with you across sectors, regions and roles.

How long is the ITIL 4 Foundation certification valid?

The ITIL 4 Foundation certification is valid for three years. You can renew it by earning the required CPD points through PeopleCert or by passing a higher ITIL 4 qualification. Check the current renewal requirements on the PeopleCert portal.

How much does ITIL 4 Foundation training cost in Ljubljana?

Training fees vary by format, whether live virtual, classroom or corporate group delivery. The course includes accredited courseware, practice materials and exam preparation support. Request a quote and a learning advisor will share current pricing for your chosen format.

What is included in the course fee?

The training fee typically includes accredited ITIL 4 courseware, instructor-led sessions, practice questions, sample exams and learner support, plus a course completion certificate. Exam vouchers can be included or arranged separately depending on the package you choose.

Is the exam fee included in the training price?

It depends on the package. PeopleCert bills the exam under regional pricing, and some bundles include the exam voucher while others quote it separately. Ask a learning advisor for a quote so you see the full cost before you enrol.

Do you offer group or corporate discounts?

Yes. We offer corporate group training with customised schedules and volume-based pricing for service desks, IT operations and whole departments. Contact us for a tailored quote for your team in Ljubljana.

What payment options are available?

We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Speak with a learning advisor to choose the payment option that best suits you or your organisation.

What is the format of the ITIL 4 Foundation exam?

The ITIL 4 Foundation exam is a closed-book, multiple-choice examination with 40 questions. It is delivered online with PeopleCert proctoring or at an authorised test centre, and tests your knowledge and comprehension of ITIL 4 concepts.

How many questions are on the exam and how long is it?

The exam has 40 multiple-choice questions and you have 60 minutes to complete it. Each question carries one mark, with no penalty for incorrect answers, so it pays to attempt every question.

What is the passing score for ITIL 4 Foundation?

You need 65% to pass, which is 26 out of 40 questions correct. The exam is set at knowledge and comprehension level, so broad understanding of the Service Value System, practices and guiding principles is the best preparation.

How and where do I take the exam?

You can sit the exam online from home or office through PeopleCert online proctoring, or at an authorised PeopleCert test centre. You schedule the exam through the PeopleCert portal once you are ready.

What happens if I do not pass on the first attempt?

You can retake the ITIL 4 Foundation exam by booking a re-sit through PeopleCert, and a re-examination fee applies. Our trainers and practice materials are designed to help you prepare thoroughly and approach the exam with confidence.

What topics does the ITIL 4 Foundation course cover?

The course covers service management concepts, the Service Value System, the four dimensions of service management, the seven guiding principles, the service value chain, key ITIL practices, continual improvement, service level agreements and key metrics.

Can a beginner take this course?

Yes. ITIL 4 Foundation is designed as an introduction, with no prior experience needed. The trainer builds concepts step by step and uses real examples, so beginners and experienced IT staff can both follow and apply the material.

What learning materials are provided?

You receive accredited ITIL 4 courseware, practice questions, sample exams and reference materials that map to the official ITIL 4 Foundation syllabus. These resources help you revise key concepts and build readiness for the exam.

Are practice tests and mock exams included?

Yes. The programme includes practice questions and full sample exams modelled on the real format. They help you get comfortable with the 40-question structure, identify weak areas and improve your timing before exam day.

Is the courseware aligned with the current ITIL 4 syllabus?

Yes. The courseware is accredited and aligned to the current ITIL 4 Foundation syllabus published by AXELOS and PeopleCert, covering the Service Value System, practices and guiding principles tested in the exam.

How do I enrol in the ITIL 4 Foundation course?

You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you will receive access to the schedule, courseware and learning resources. A learning advisor can help you pick the right batch.

What training formats are available in Ljubljana?

We offer online (live virtual) instructor-led training, classroom training and customised corporate group training, so you can choose the format that fits your schedule and learning style. Live online suits professionals working across Slovenia.

How soon can I start?

New batches run regularly in live virtual and classroom formats. Once you enrol you receive the upcoming schedule and can pick a date that suits you. See upcoming schedules or talk to a learning advisor to confirm your start.

Can I reschedule or transfer my enrolment to another batch?

Yes. Flexible options let you reschedule or transfer to another batch where seats allow. Contact our support team and we will help you move to a date that works better for you.

What is the refund or cancellation policy?

Refunds and cancellations are handled under our published policy, and selected plans include flexible reschedule options. Reach out to our team for the details that apply to your enrolment before you book.

ITIL 4 Foundation Certification Training in Ljubljana

From Study to Certified

Designed for IT and business professionals in Ljubljana, this instructor-led ITIL 4 Foundation course builds a clear grasp of modern service management and the ITIL 4 Service Value System. It is your entry into a globally recognised certification scheme owned by AXELOS and examined by PeopleCert, taught by an established ITIL 4 Foundation training company in flexible formats that fit a working schedule.

Flexible

Training Schedules

Instructor-led

Mode

Hours

PDUs

26.9K+ already enrolled

4.6 (2490+ Reviews)

10 enrolled this week

Want to Train Your Team?

Launch Your IT Service Journey with ITIL 4 in Ljubljana

Starts from

EUR 1110

What Is the ITIL 4 Foundation Certification?Your Entry into Modern Service Management

The ITIL 4 Foundation (ITIL-F) is the entry-level qualification in the ITIL 4 IT service management scheme, owned by AXELOS and examined by PeopleCert. It introduces an end-to-end operating model for creating, delivering and continually improving tech-enabled products and services.

Our ITIL 4 Foundation certification training in Ljubljana gives IT and business professionals across Slovenia a clear, practical grounding in modern ITSM. You learn the Service Value System, the four dimensions of service management, the seven guiding principles and the core practices that keep services reliable and value-led.

With no formal prerequisites, the course suits service desk staff, support engineers, analysts and managers who want a recognised baseline. Delivered live virtual, in classroom and as corporate training, it is a clear first step toward the wider ITIL 4 certification path. Start your service management journey with Invensis Learning.

Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ljubljana, approved to deliver official ITIL 4 Foundation training using accredited courseware and standards.

Key Highlightsof the ITIL 4 Foundation Certification Training Course

End-to-End Learning and Certification Readiness

Structured ITIL 4 Foundation certification training in Ljubljana designed to help learners
Guided preparation support for professionals pursuing the ITIL 4 Foundation certification programme in Ljubljana
Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
Guided preparation support for learners pursuing certification, assessment, or professional skill validation

Structured Courseware and Learning Resources

Access to organised course materials that support step-by-step learning
Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
Practice questions, assignments, quizzes, or mock assessments included where applicable
Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

Instructor-Led, Practical Learning Experience

Live interactive sessions delivered by experienced trainers with relevant domain expertise
Real-world examples, case discussions, and practical activities to improve applied understanding
Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
Training focused on helping learners apply concepts at work, not just complete the course content

Flexible Learning Support in Ljubljana

Flexible learning options available through ITIL 4 Foundation training online, classroom sessions, and customised enterprise learning programs
Options include live virtual classroom training, onsite training, self-paced learning, or customised group training depending on course availability
Learning support designed to help participants stay on track throughout the training journey
Additional revision, retake, or post-training support may be available based on the selected course

Learn the Core Concepts Covered in the Course

Understand foundational principles, terminology, and important subject areas related to ITIL 4 Foundation
Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
Explore practical use cases that show how the concepts are applied in professional environments
Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

Assessment, Practice, and Completion Support

Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
Use assessments to identify learning gaps and strengthen weak areas
Receive guidance through a structured ITIL 4 Foundation exam prep training in Ljubljana
Earn a course completion certificate after successfully meeting the course requirements

Career and Workplace Application

Build practical skills that support professional growth, role advancement, and improved job performance in Ljubljana
Strengthen confidence in applying course concepts to workplace challenges
Improve professional credibility through structured training and certification preparation where applicable
Support organisational capability development through a Corporate ITIL 4 Foundation training programme designed for IT teams, service desk professionals, support engineers, managers, and business stakeholders

ITIL 4 Foundation Certification Eligibility in LjubljanaDo You Qualify for the ITIL 4 Foundation Exam?

ITIL 4 Foundation has no formal prerequisites. The certification is suitable for anyone who works in or alongside IT service delivery:

No formal prerequisites - open to anyone interested in IT service management.
Suitable for IT professionals, service desk and support staff, and ITSM practitioners.
Useful for managers and business stakeholders who interact with IT services.
A basic familiarity with IT services is helpful but not required.

BenefitsOf Earning Your ITIL 4 Foundation Credential

For Individuals

ITIL 4 Foundation training helps professionals turn hands-on IT experience into a recognised service management credential. The course suits service desk agents, support engineers, analysts and team leads who want a clear, modern grounding in ITSM. Whether you are formalising skills you already use, moving from a technical role into service management, or working in IT services, banking, telecom or the public sector in Slovenia, the training builds capability employers value.

If you want a respected first credential that travels across sectors and borders, ITIL 4 Foundation is a clear path forward. You gain practical service value knowledge, accredited resources and a structured route from learning to certification.

Earn a globally recognised ITIL 4 entry credential owned by AXELOS and examined by PeopleCert
Open the door to service desk, incident and service level roles across Slovenia's IT sector
Speak one shared service management language with your IT and business colleagues
Apply the seven guiding principles to improve real services from day one
Understand the Service Value System and the four dimensions of service management
Strengthen your CV for IT roles in banking, telecom and the public sector
Build the base for higher ITIL 4 Managing Professional and Strategic Leader paths
Prepare with accredited courseware and sit the exam with confidence

For Organizations

ITIL 4 Foundation group training helps organisations build a common service management capability by equipping teams with structured knowledge and practical practices. The training can be delivered for service desks, IT operations or whole departments. For Slovenian employers modernising digital services, the course provides a scalable, flexible way to lift service quality and consistency across the organisation.

If your teams handle incidents, changes and requests in different ways, ITIL 4 Foundation training creates one shared approach. Staff gain a standardised vocabulary for value, governance and continual improvement that makes everyday IT work smoother.

Standardise IT service management practices across teams and departments
Reduce incidents and downtime with consistent, value-led service practices
Align IT delivery to business outcomes using the ITIL 4 operating model
Upskill whole teams through flexible onsite or live virtual delivery in Ljubljana
Build a shared service vocabulary that speeds up cross-team collaboration
Support digital transformation and cloud adoption with a proven framework
Strengthen audit and compliance readiness with documented service practices
Develop in-house ITSM capability and reduce reliance on outside consultants

ITIL 4 Foundation Exam Format in LjubljanaWhat to expect on exam day

The ITIL 4 Foundation exam validates your understanding of the ITIL 4 service-management framework, including the Service Value System (SVS), the four dimensions of service management, and the ITIL guiding principles. The exam focuses on the ITIL 4 service value chain, key practices (Incident Management, Problem Management, Change Enablement, Service Request Management, Continual Improvement), the seven guiding principles, and ITIL 4 service-management concepts. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL 4 principles in real-world service-management environments.

Exam Component	Details
Exam Name	ITIL 4 Foundation
Conducted By	PeopleCert
Exam Duration	60 minutes
Number of Questions	40 multiple-choice questions
Passing Score	65% (26 of 40 correct)
Exam Format	Multiple-choice, closed book; online proctored or test centre
Testing Basis	ITIL 4 Foundation syllabus
Testing Format	PeopleCert online proctored or test centre
Book	Closed book
Certificate Validity	3 years; renew with 60 CPD points via PeopleCert Plus or another course in the same product suite

ITIL 4 Foundation Certification Cost in Ljubljana

The total cost of getting ITIL 4 Foundation certified in Ljubljana includes the training fee and the certification exam fee.

Training Cost Includes:

Accredited ITIL 4 Foundation certification training in Ljubljana delivered by experienced service management instructors
Official digital courseware aligned with the latest ITIL 4 Foundation syllabus and best practices
Comprehensive study materials covering the ITIL Service Value System, Service Value Chain, Guiding Principles, Continual Improvement Model, and key ITIL practices
Practice questions, knowledge checks, and full-length mock examinations designed to improve exam readiness
Structured ITIL 4 Foundation exam prep training focused on helping candidates succeed on their first attempt
Expert guidance throughout the learning journey, including exam preparation strategies and revision support
The ITIL 4 Foundation training cost in Ljubljana is EUR 1110

Exam Cost:

PeopleCert ITIL 4 Foundation exam (bundled with training in most packages)
PeopleCert online proctored or test centre delivery
ITIL 4 Foundation certificate valid for 3 years (renew with 60 CPD points via PeopleCert Plus or another course in the same product suite)

Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

Your ITIL Career Outlook in LjubljanaRoles, Demand and Pay Across Slovenia

ITIL 4 Foundation has become a recognised baseline for IT service roles across Ljubljana and wider Slovenia, valued by IT services firms, banks, telecoms and public-sector employers modernising their digital services. The credential maps to in-demand roles from service desk analyst to incident, problem and service level management. As the ICT sector grows on EU-funded digitalisation and cloud adoption, here is what the local market is telling us right now.

€37,500

Average IT manager pay, Ljubljana

per year, Glassdoor 2026

€2,772/mo

IT support specialist, 5 years

gross, Boljsaplaca.si 2026

20,000+

Slovenia ICT workforce

across 3,000+ companies, SloveniaBusiness

20%

EU recovery funds to digital

of EUR 2.5bn plan, GOV.SI

SECTORS HIRING

—IT Services, Software and Outsourcing
—Banking, Financial Services and Insurance
—Telecommunications and Networks
—Public Sector and Government Digitalisation
—Energy, Utilities and Manufacturing
—Global Capability and Shared Service Centres

GROWTH TRENDS

—EU recovery funds channelled into national digitalisation projects
—Cloud computing the fastest-growing segment of the ICT sector
—Persistent shortage of qualified ICT and service professionals
—Public-sector digital transformation raising service standards
—Enterprises maturing reactive support into value-led ITSM
—AI and automation reshaping IT operations and service desks

Sources: Glassdoor, Boljsaplaca.si, SloveniaBusiness.eu, GOV.SI, Trade.gov (Slovenia ICT) 2026.

Designation

ITIL 4 Foundation Certified Professionals in Ljubljana : Salary Insights and Trends

Hiring Companies in Ljubljana

€20K

Min

€26K

Average

€38K

Max

Boljsaplaca.si · Worldsalaries (Slovenia) 2026

Telekom SlovenijeA1 SlovenijaNLBComtrade

Source: Telekom Slovenije · A1 Slovenija · NLB · Comtrade

What Is Driving Service Management Demand in Slovenia

ICT Skills Shortage

Slovenia's ICT sector employs over 20,000 people but consistently needs more qualified experts. Certified service staff are scarce, so a recognised ITIL baseline helps professionals stand out.

ITIL 4 Foundation gives a recognised service baseline

EU-Funded Digital Transformation

With 20% of Slovenia's EUR 2.5bn EU recovery plan aimed at digitalisation, new public and private services need structured management to deliver real, lasting value.

ITIL 4 builds structured service management skills

Rapid Cloud Adoption

Cloud computing is the fastest-growing segment of Slovenia's ICT market. Teams running hybrid estates need consistent service practices to keep delivery stable and predictable.

ITIL practices keep hybrid services reliable

Maturing Service Desks

Many Slovenian enterprises are moving from ad hoc support to value-led ITSM but lack a common framework. ITIL 4 Foundation gives teams a shared model for incidents, requests and change.

ITIL 4 brings one shared service framework

Banking and Telecom Reliability

Banks, insurers and telecoms in Slovenia face strict expectations for always-on services. ITIL incident, problem and service level practices reduce outages and protect customer trust.

ITIL practices cut incidents and downtime

Public-Sector Service Standards

Government digitalisation across Slovenia demands accountable, standardised IT services. ITIL guiding principles and continual improvement help public bodies raise and sustain quality.

ITIL 4 supports accountable, standardised IT

Sources: SloveniaBusiness.eu, Trade.gov (Slovenia ICT), GOV.SI; Glassdoor, Boljsaplaca.si (Slovenia) 2026.

ITIL 4 Foundation is the first step into modern service management. Join professionals across Slovenia who run reliable, value-led IT services and want a recognised credential to prove it. Start your journey today.

Your Ljubljana Career Transformation

Your IT Career Before and After ITIL 4

The Shift Certification Makes

Slovenia's ICT sector is expanding on EU-funded digitalisation and rapid cloud adoption, and employers increasingly look for staff who can run services to a recognised standard. Here is the gap ITIL 4 Foundation closes for you.

Today

Pay capped in entry support roles with little leverage to negotiate

After ITIL 4

IT service roles in Slovenia progress toward the €37,500-plus manager bands

Today

Overlooked for roles that list ITIL as a preferred requirement

After ITIL 4

Eligible for ITSM roles across IT services, banking, telecom and the public sector

Today

Confident with tools, but not in service value language

After ITIL 4

Fluent in the Service Value System and the four dimensions of service management

You earn your ITIL 4 Foundation

Before

ITSM knowledge picked up on the job, with no common framework

Now you have

A shared ITIL 4 vocabulary recognised across Slovenian and global employers

Before

Limited to first-line support and reactive ticket handling

Now you have

A route into incident, problem and service level management roles

Before

Service improvements happen ad hoc, without any structure

Now you have

The guiding principles and continual improvement model to drive real change

Before

Recognition tied to your current employer or team

Now you have

A portable, globally recognised credential that travels across sectors

"The gap between handling tickets and managing services is increasingly a recognised credential, and the employers that matter already know it."

Join 50,000+ professionals who trained with Invensis Learning and made the shift.

Sources: Glassdoor, Boljsaplaca.si, Worldsalaries (Slovenia) 2026.

How to Get ITIL 4 Founfdation Certified in LjubljanaStep-by-Step Certification Process

The ITIL 4 Foundation certification path in Ljubljana is straightforward: complete the accredited 2-day training and pass the PeopleCert ITIL 4 Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

Step 1

Enrol in the 2-Day ITIL 4 Foundation Course

Choose your preferred Invensis Learning ITIL 4 Foundation cohort (2-Day Live Online Bootcamp or Corporate Group Training). All cohorts use accredited PeopleCert/AXELOS courseware delivered by ITIL-certified instructors.

Step 2

Complete the Accredited Training

Attend the 2-day course covering the full ITIL 4 Foundation syllabus, work through the practice questions, and complete at least one full mock exam to build exam readiness.

Step 3

Prepare with Practice Resources

Use practice questions, mock exams, revision materials, and scenario-based exercises to improve exam readiness. Structured ITIL 4 Foundation exam prep training helps reinforce key concepts and identify areas that need additional focus.

Step 4

Sit the ITIL 4 Foundation Exam

Take the exam: 40 multiple-choice questions in 60 minutes, closed book, with a 65% pass mark (26 of 40). It is delivered via PeopleCert online proctoring from home or office, or at a test centre.

Step 5

Earn Your ITIL 4 Foundation Certificate

On passing, PeopleCert issues your ITIL 4 Foundation certificate and digital badge. Your provisional result is available immediately after the online exam.

Step 6

Maintain and Progress Your Certification

ITIL 4 certificates are valid for 3 years; renew with 60 CPD points via PeopleCert Plus or another course in the same product suite. From here you can progress toward the ITIL 4 Managing Professional and Strategic Leader streams.

Course Curriculumof the ITIL 4 Foundation Certification Training

The ITIL 4 Foundation curriculum follows the official PeopleCert/AXELOS ITIL 4 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL 4 Foundation-format mock exams that mirror the live PeopleCert paper.

100% Secure and Safe download

Module 1: Service Management Key Concepts

Value, value co-creation, and value streams
Organisations, service providers, consumers, and stakeholders
Products and services; service offerings and service relationships
Outcomes, costs, risks, utility, and warranty

Sets the vocabulary for the entire exam, since terms like utility and warranty resurface throughout later modules.

100% Secure and Safe download

Skills You Will Build in This ITIL 4 CourseCore Service Management Capabilities

This ITIL 4 Foundation course covers the key concepts, the Service Value System and the core practices that the exam and modern IT teams expect. By the end you can speak the language of service value, balance the four dimensions and apply the guiding principles to everyday work.

Service Management Fundamentals

Define what a service is, how value is co-created between providers and consumers, and the difference between outputs and outcomes. Build the core concepts of utility, warranty, cost and risk that the rest of ITIL 4 builds on.

The ITIL 4 Service Value System

Understand the Service Value System as the model that ties guiding principles, governance, the service value chain, practices and continual improvement together so an organisation can create value end to end.

The Four Dimensions of Service Management

Balance the four dimensions: organisations and people, information and technology, partners and suppliers, and value streams and processes. Learn how external factors shape every service decision.

The Seven Guiding Principles

Apply the seven guiding principles, from focus on value and start where you are to keep it simple and optimise and automate, as a practical mindset for adopting and adapting ITIL in your own context.

The Service Value Chain in Action

Work through the six service value chain activities: plan, improve, engage, design and transition, obtain and build, and deliver and support. See how they combine into value streams that deliver services.

Key Practices and Continual Improvement

Get to grips with core practices such as incident management, problem management, change enablement, service desk and service level management, plus SLAs, metrics and the continual improvement model.

Who Should TakeITIL 4 Foundation Certification Training in Ljubljana?

IT Service Manager

Service Desk Analyst

ITSM Practitioner

IT Support Engineer

IT Operations Manager

Incident / Problem Manager

Change Manager

IT Project Manager

Who Can Take This Certification Training

ITIL 4 Foundation Training Modesfor Professionals and Teams

We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online instruction, team-based training, or personalized coaching, choose the option that best supports your certification and professional development journey.

ITIL 4 Foundation Live Virtual Training

Live online instructor-led sessions

Interactive discussions and virtual activities

Expert guidance from experienced trainers

Practice assessments and revision support

Dedicated Q&A sessions for concept clarification

Fixed schedules for accountability and momentum

Small batch sizes for personalized attention

Access from any location with internet connectivity

Starts from

EUR 1110

Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This format provides the flexibility of online learning while maintaining direct engagement with experienced trainers.

Official PeopleCert (AXELOS)-aligned Course Material

Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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Why Train with Invensis Learning in LjubljanaFor Your ITIL 4 Foundation Certification

As a trusted ITIL 4 Foundation training company in Ljubljana, Invensis Learning delivers structured ITIL 4 Foundation training for professionals and organisations across Slovenia who want a recognised service management credential. As an accredited partner for AXELOS and PeopleCert, we combine official courseware, certified instructors, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and exam readiness, backed by our ISO 9001 and ISO 27001 certifications.

Accredited training partner for AXELOS and PeopleCert with official ITIL courseware
Experienced, certified trainers with real-world IT service management practice
Flexible learning: live virtual, classroom and corporate group formats
ISO 9001 and ISO 27001 certified for quality and information security
Structured study materials, practice questions and exam preparation support
Dedicated learner support before, during and after the training
Local and live online schedules that suit professionals across Slovenia
Trusted by individuals and organisations in more than 100 countries

Flexible Learning Modes

98%

First-Attempt Pass Rate

5000+

Accredited Trainers Globally

4.7/5

Rated by Learners Worldwide

ISO 9001:2015 Certified

ISO 27001:2022 Certified

Secure SSL Encryption

Leaders in Training industry for 12+ years

Over 5000 five star reviews

Level AA conformance, W3C WCAG 2.2

ITIL 4 Foundation Training Locations in LjubljanaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

ITIL 4 Foundation Training Location in Ljubljana

Exe Lev, 1, Vošnjakova ulica, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

ITIL 4 Foundation Training Location in Ljubljana

Grand Hotel Union Eurostars, 1, Miklošičeva cesta, Ledina, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

ITIL 4 Foundation Corporate TrainingFor Your Teams in Ljubljana

Suitable for small, medium and large teams
Customised schedules built around your team's availability
Flexible delivery through onsite, offsite, live virtual or hybrid formats
Experienced trainers with relevant IT service management expertise
Role-based, industry-relevant examples for stronger workplace application
Dedicated coordination and learner support for corporate programmes
Scalable delivery for teams across Slovenia and global locations

What Our Learners Say

Cleared the Exam with Confidence

"The course finally gave structure to things I was already doing on the service desk. The trainer explained the Service Value System with real examples, and I passed the exam on my first sitting. I now feel confident moving into an incident management role."

Luka Kovac

Service Desk Analyst

0/0

Practical and Well Structured

"Very practical sessions on the guiding principles and the four dimensions. The live online format suited my schedule in Ljubljana, and the practice questions made the exam feel familiar. A great first step into modern ITSM."

Maja Novak

IT Support Specialist

0/0

The Right Language for the Job

"I moved from a purely technical role and needed the service management vocabulary. The continual improvement model and the value chain stuck with me because the trainer tied them to everyday work. Worth the time."

Nejc Horvat

Systems Administrator

0/0

One Shared Approach Across the Team

"We trained our whole support team and now everyone uses the same approach to incidents and requests. Handovers are cleaner and our service quality has improved. The corporate delivery was flexible and well coordinated."

Ana Zupancic

IT Operations Manager, Telecom Sector

0/0

Tailored, Practical Team Training

"As an L&D lead I needed a baseline certification for a mixed IT team. Invensis tailored the schedule around our shifts and the trainers kept the sessions practical. Strong uptake and a noticeable lift in how the team talks about service value."

Matej Krajnc

Learning and Development Lead, Banking Sector

0/0

4.6

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Happy Learners

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Locations Worldwide

99%

Training Satisfaction

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