Module 2: Enhanced ITIL Service Value System (SVS)
- Evolution of the Service Value System in Version 5
- Updated governance approaches
- How guiding principles apply in AI-enabled environments
- Value chain activities enhancements
ITIL 5 Foundation Bridge Training in Ljubljana
From Study to Certified
Built for ITIL 4 Foundation holders in Ljubljana, this instructor-led bridge programme updates your knowledge and credential to ITIL 5 in a single focused day. You cover what has changed across the ITIL Value System, the product and service lifecycle and digital service management, then sit the PeopleCert bridge exam with confidence and keep your ITSM credential current.
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
What Is the ITIL 5 Foundation Bridge Qualification?
Your Route from ITIL 4 to ITIL 5
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ljubljana, approved to deliver official ITIL 5 Foundation Bridge certification training using accredited courseware and standards.
Next: What's Included
What's Included in Your ITIL V5 Foundation Bridge Training
8 hours of instructor-led training
8 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Bridge Digital Courseware
Practice questions, mock assessments and revision materials
PeopleCert ITIL V5 Foundation Bridge exam voucher
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
Next: Course Highlights
Key Highlights
of the ITIL (Version 5) Foundation Bridge Training Course
Next: Eligibility Criteria
ITIL V5 Foundation Bridge Certification Eligibility in Ljubljana
Do You Qualify for the ITIL (Version 5) Foundation Bridge Exam?
Next: Benefits
What You Gain from the ITIL 5 Bridge
Benefits for You and Your Team
For Individuals
The ITIL 5 Bridge helps practising ITSM professionals refresh their credential efficiently and speak the updated ITIL 5 language across teams and stakeholders. It suits service desk leads, incident and change managers, and service owners who already hold any ITIL 4 certification. Whether you work in IT services, telecommunications, banking or the public sector in Ljubljana, the bridge connects your existing experience to the enhanced ITIL 5 Value System and product and service lifecycle.
If you want to prove your skills are current without sitting the full Foundation exam again, this is a clear, supported path. You gain updated ITIL 5 knowledge, exam readiness and a credential employers across Slovenia and beyond recognise.
- Earns the current ITIL 5 Foundation credential from a single one-day bridge
- Keeps your ITIL knowledge relevant as employers move to the latest framework
- Skips repeating ITIL 4 content, so you learn only what has changed
- Builds fluency in digital and AI-enabled service management
- Strengthens your standing for service manager and delivery roles in Ljubljana
- Prepares you for the closed-book PeopleCert bridge exam with confidence
- Provides a globally recognised, transferable ITSM credential
- Opens the pathway to higher ITIL 5 qualifications
For Organizations
Group bridge training helps organisations move whole service management teams to ITIL 5 quickly and consistently. Delivered for IT departments, service desks or shared service centres, it upgrades everyone from ITIL 4 to ITIL 5 with minimal disruption. For Slovenian employers modernising digital services, this creates a common framework language and a faster route to a current, credentialed team.
If your team already works to ITIL 4 but needs the current version, corporate bridge training closes that gap efficiently. Your people gain the enhanced value creation approach, updated practices and a recognised ITIL 5 credential together.
- Transitions an entire ITSM team to ITIL 5 in a single training day per person
- Standardises updated service management language across departments
- Aligns service delivery with digital and AI-enabled ways of working
- Reduces retraining time versus full ITIL 5 Foundation courses
- Enables customised, in-house delivery for Ljubljana-based teams
- Builds shared fluency in the product and service lifecycle
- Supports value stream thinking and measurable service outcomes
- Strengthens in-house ITSM capability and credential currency
Next: Exam Format
ITIL V5 Foundation Exam Format in LjubljanaWhat to expect on exam day
The ITIL Foundation Bridge (Version 5) exam tests only what is new and changed in ITIL (Version 5) relative to ITIL 4. Existing ITIL 4 knowledge is assumed as the baseline and is not re-tested. The exam covers the five topic areas PeopleCert publishes for the Bridge: key enhancements in ITIL (Version 5), digital product and service management evolution, updated language and core concepts, the enhanced value creation approach, and applying ITIL (Version 5) in practice. Through a combination of multiple-choice questions, candidates are tested on their understanding of the differences between ITIL 4 and ITIL (Version 5).
Next: Certification Cost
ITIL V5 Foundation Bridge Certification Cost in Ljubljana
Next: Who Can Take
Who Should Take ITIL V5 Foundation Bridge Certification Training in Ljubljana?
IT Service Manager
ITSM Practitioner
Service Desk Lead
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
ITIL-certified Professional
ITSM Roles and Pay in Ljubljana
Why the ITIL 5 Update Is Worth It
A current ITIL credential is a strong signal in Ljubljana's ITSM market, where IT services, telecommunications, banking and the public sector run growing digital service operations. As Slovenian employers modernise delivery and adopt cloud and AI, practitioners who hold the latest ITIL version stand out, because the pool still leans heavily on older certifications. Demand runs from service desk and process roles up to service delivery and IT operations management, and here is what the local market is telling us.
Designation
ITIL (Version 5) Foundation Bridge Certified Professionals in Ljubljana : Salary Insights and Trends
Hiring Companies in Ljubljana
EUR18KMin
EUR25KAverage
EUR38KMax
Boljsa Placa | Glassdoor (Slovenia) 2026
ComtradeNILA1 Slovenija
Source: Comtrade | NIL | A1 Slovenija
What Is Driving Demand for Updated ITIL Skills in Slovenia
ITIL 5 is more than a version update. It is how modern service teams stay relevant. Join Ljubljana professionals keeping their ITSM credentials current and aligned to digital delivery. Start your bridge today.
Your Ljubljana Career TransformationWhere You Stand Today,
And Where ITIL 5 Takes Your Career
Slovenia's IT services market is expanding with digital transformation and outsourcing growth, and employers increasingly ask for the current ITIL version. Here is which side of that line you want to be on.
Sources: Boljsa Placa, Glassdoor (Slovenia) 2026.
How to Get ITIL V5 Foundation Bridge Certified in Ljubljana
Step-by-Step Certification Process
The ITIL V5 Foundation Bridge path in Ljubljana is fast: complete the focused 1-day training and pass the bridge exam to update your ITIL Foundation credential. A prior ITIL Foundation certification is recommended.
Module 3: Unified Digital Product and Service Lifecycle
- Discover, Design, Develop/Build, Deploy/Launch, Deliver, Support, Experience, Improve
- Understanding how products and services are managed together in a single, integrated lifecycle
Module 4: AI Integration and AI Governance
- AI-native framework principles
- Responsible AI adoption guidance
- AI governance concepts and frameworks
- Managing AI-driven automation
- Ethical AI considerations
- Risk management for AI-enabled services
Module 5: Value Streams and Value Co-Creation
- Identifying, mapping, and managing value streams
- Enhanced value stream mapping techniques
- Improving flow, visibility, and outcomes
- Value co-creation with stakeholders
Module 6: Experience Management (New Emphasis)
- Customer experience focus
- User experience integration
- Experience-driven service delivery
- Measuring experience outcomes
- Transparency and measurable value
Module 7: Four Dimensions of Product and Service Management
- Organisations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes
- How dimensions apply to digital products and services
Module 8: Digital Operating Models
- Modern organisational structures
- Digital-first business approaches
- Agile and adaptive ways of working
- Integration with Design Thinking, Agile, and DevOps
Module 9: Sustainability Integration
- Sustainability-driven service design
- Environmental responsibility in IT operations
- Long-term operational resilience
- Sustainable value creation
Module 10: Updated ITIL Practices
- Terminology updates in the 34 ITIL practices
- How practices apply in Version 5 context
- Practice alignment with unified lifecycle
Module 11: Transformation and Change
- Managing transformation in digital environments
- Organisational Change Management (OCM) integration
- Leading change in AI-enabled contexts
Module 12: Role-Aligned Guidance
- Clearer, more targeted guidance for specific roles
- Practical, actionable frameworks
- Less abstract, more dynamic models
Course Curriculum
of the ITIL (Version 5) Foundation Bridge Certification Training
The ITIL V5 Foundation Bridge curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation Bridge syllabus and covers all tested topics. Modules are delivered over 1 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation Bridge-format mock exams that mirror the live PeopleCert paper.
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Module 1: What's New in ITIL Version 5
- Overview of the evolution from ITIL 4 to Version 5
- Understanding the 40% retained, 24% modified, and 36% new content breakdown
- Key reasons for the Version 5 update
With 60% of content either modified or entirely new, this module frames exactly where to focus your limited prep time.
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The ITIL 5 Skills You Will Take Back to Work
New, Changed and Ready to Apply
This bridge programme builds only on what is new and changed in ITIL 5, so your time goes straight to the updated concepts. By the end, you can apply the enhanced value system, the product and service lifecycle and updated practices in your own service context.
What Has Changed Since ITIL 4
The skills covered in the ITIL 5 Bridge start with the delta: what is new, refined and restructured in ITIL 5 relative to ITIL 4. Understand the rationale for change and what it means for your day-to-day ITSM practice.
Digital and AI-Enabled Service Management
Explore how ITIL 5 addresses modern digital and AI-enabled environments. Learn how cloud, automation and increasing complexity shape service management across the full lifecycle.
The Product and Service Lifecycle
Work with the product and service lifecycle as a core organising structure in ITIL 5, from discovery and design through build, operation, delivery and support.
Updated ITIL 5 Language and Concepts
Gain clarity on new, renamed and redefined terminology so you communicate confidently with teams, partners and stakeholders at different stages of ITIL 5 adoption.
The Enhanced Value Creation Approach
See how ITIL 5 extends value co-creation across the full stakeholder ecosystem, linking strategy to delivery and emphasising measurable, outcome-focused results.
Applying ITIL 5 in Practice
Integrate ITIL 5 enhancements into your existing ITIL 4 knowledge, and apply the updated guidance to improve collaboration, performance and service outcomes at work.
ITIL V5 Foundation Bridge Certification Training Modes
for Professionals and Teams
We offer flexible ITIL V5 Foundation Bridge training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer instructor-led classroom sessions, live online learning, corporate team training, or personalized coaching, choose the option that best supports your ITIL V5 Foundation Bridge certification journey.
ITIL V5 Foundation Bridge Classroom Training
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation Bridge training format combines expert guidance, peer interaction, and practical exercises to help learners understand the latest ITIL updates and certification requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals who prefer in-person learning and structured preparation for the ITIL V5 Foundation Bridge certification exam.
ITIL V5 Foundation Bridge Corporate Group Training
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations looking to upgrade employee knowledge to the latest ITIL framework, standardise service management practices, and strengthen operational excellence through team-based learning initiatives. This ITIL V5 Foundation Bridge corporate training solution can be customised to organisational requirements.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organisations seeking ITIL V5 Foundation Bridge corporate training for employees and IT service management teams.
ITIL V5 Foundation Bridge Focused 1-to-1 Training
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides targeted ITIL V5 Foundation Bridge exam preparation and customised coaching support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to successfully earn the ITIL V5 Foundation Bridge certification.
ITIL V5 Foundation Bridge Live Virtual Training
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
EUR 390
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation Bridge online training option offers flexibility while maintaining live engagement with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking ITIL V5 Foundation Bridge training online without compromising on live instructor interaction.
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Why Choose Invensis Learning in Ljubljana
Accredited, Flexible, Practical
Invensis Learning is a trusted ITIL (Version 5) Foundation Bridge training company in Ljubljana, delivering accredited, instructor-led ITIL training for professionals and organisations that want to keep their service management credentials current. As an accredited training provider aligned to PeopleCert and AXELOS, we combine credentialed trainers, official ITIL 5 courseware and flexible delivery formats. Whether you enrol as an individual or plan a team transition to ITIL 5, our bridge programme is designed around practical understanding, exam readiness and a supported path from ITIL 4 to a current credential, backed by ISO 9001 and ISO 27001 certified operations.
- Accredited ITIL training aligned to PeopleCert and AXELOS standards
- Experienced, credentialed ITSM trainers with real service management practice
- Live online and classroom bridge training for Ljubljana professionals
- One-day format built around the working schedules of practitioners
- Official ITIL 5 courseware and focused bridge practice questions
- Guidance on booking the PeopleCert exam via online proctoring or a test centre
- ISO 9001 and ISO 27001 certified training operations
- Corporate and group delivery available across Slovenia
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ITIL (Version 5) Foundation Bridge Course Training Locations in Ljubljana
Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL V5 Foundation Bridge Training Location in Ljubljana
Exe Lev, 1, Vošnjakova ulica, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia
ITIL V5 Foundation Bridge Training Location in Ljubljana
Grand Hotel Union Eurostars, 1, Miklošičeva cesta, Ledina, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia
ITIL 5 Bridge Training in Ljubljana
For Your ITSM Teams
- Transition an entire ITSM team to ITIL 5 in one training day per person
- Customised schedules that fit around service operations and shifts
- Delivery through onsite, live virtual or blended formats
- Credentialed ITIL trainers with hands-on service management experience
- Role-based examples drawn from IT services, telecoms and finance
- Dedicated coordination and progress support for group programmes
- Scalable delivery for teams across Ljubljana and wider Slovenia
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What Our Learners Say About Us
"One of the standout experience of training was the structured and comprehensive nature of the program.The training covered all essential aspects. The trainer was always willing to answer. I received helped me refine my skills and understand best practices."
"Mr PD Saha from Invensis Learning has been fantastic with the training. He was very thorough in explaining all the modules and always had impeccable examples to help understand the concepts easily. His lecture and guidance is extremely streamlined, well organised and clear. Invensis team has been very helpful in organising the training. Highly recommended."
"Respective communication, steady pace of the class, not too fast but as well not too slow. A lot of space for open discussions and questionings. its not 5/5 because I believe the sessions consist of too much information for such short time. It could be organized in 1 more day, with less information per day, to have a better understanding."
"the trainer was very knowlegeable"
"Instructor is well aware of the subject and made the training tailored to my experience. Recommended :) "
"Nice Experience "
"Great training session but material could have been prepared earlier and sequential for us to follow"
"Pritesh Shah is a great, knowledgeable and supportive trainer"
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We also deliver ITIL (Version 5) Foundation Bridge Certification Training across multiple cities in Slovenia
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Frequently Asked Questions
Here's everything you may ask...
The ITIL 5 Foundation Bridge is a one-day PeopleCert qualification that updates ITIL 4 Foundation holders to the latest ITIL 5 framework. It is designed for practising ITSM professionals, service managers, consultants and trainers who want a current credential without repeating ITIL 4 content.