Course Overview

    Overview

    What's Included

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    Who Can Take

    What Is ITIL 5 Foundation and Why Learn It in Ljubljana?

    The Current Standard in Digital Service Management

    ITIL Version 5 Foundation course badge

    Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ljubljana, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.

    What's Included in Your ITIL V5 Foundation Training

    • 2 days of instructor-led training (16 hours)

    • 16 PDUs on completion of the training

    • Official PeopleCert ITIL V5 Foundation Digital Courseware

    • Value stream mapping, Guiding Principles and Continual Improvement Model content

    • Full-length mock exams in the exact format of the live PeopleCert paper

    • PeopleCert ITIL V5 Foundation exam voucher

    • PeopleCert-accredited trainers with real-world delivery experience

    • Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass

    • Retake the training within 2 months at no additional cost

    • Recordings of all training sessions.

    Key Highlights

    of the ITIL Version 5 Foundation Training Course

    ITIL V5 Foundation Certification Eligibility in Ljubljana

    Do You Qualify for the ITIL V5 Foundation Exam?

    What You Gain from Getting ITIL 5 Certified

    Skills, Recognition and Career Momentum

    ITIL V5 Foundation Exam Format in LjubljanaWhat to expect on exam day

    The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.

    ITIL V5 Foundation Certification Cost in Ljubljana

    Who Should Take ITIL V5 Foundation Certification Training in Ljubljana?

    • IT Service Manager

    • Service Desk Analyst

    • ITSM Practitioner

    • IT Support Engineer

    • IT Operations Manager

    • Incident / Problem Manager

    • Change Manager

    • IT Project Manager

    ITIL 5 Career Paths in Ljubljana

    Roles, Demand and Pay

    ITIL 5 Foundation is fast becoming a baseline credential for IT service roles across Ljubljana, valued by IT consultancies, banks, telecoms and energy firms that run large digital service portfolios. As Slovenian organisations modernise their service management on the current edition of ITIL, professionals who understand the ITIL Value System and value streams stand out. Demand spans the ladder, from service desk analyst to IT service and operations manager, and here is what the local market is telling us right now.

    Market Forces Driving ITIL Demand in Ljubljana

    ITIL 5 Foundation is more than a certificate. It is a practical toolkit for the digital-era service challenges Slovenian employers face daily. Join professionals who turn service management into measurable value. Start your journey today.

    Your Ljubljana Career Transformation

    Where You Stand Today,

    And Where ITIL 5 Foundation Takes You

    Slovenia's digital economy is expanding with EU-funded transformation and a maturing IT sector, and employers increasingly separate professionals who hold a current service management credential from those who do not. Here is which side of that line you want to be on.

    Sources: boljsaplaca.si, Glassdoor, PayScale (Slovenia) 2026.

    How to Get ITIL V5 Founfdation Certified in Ljubljana

    Step-by-Step Certification Process

    The ITIL V5 Foundation certification path in Ljubljana is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.

    Module 2: ITIL Four Dimensions of Product & Service Management

    • Organisations & people
    • Partners & suppliers
    • Information & technology
    • Value streams & processes
    • PESTLE analysis
    • External and internal influencing factors
    • Importance of balanced service management practices

    Module 3: ITIL Product & Service Lifecycle

    • Discover
    • Design
    • Acquire
    • Build
    • Transition
    • Operate
    • Deliver
    • Support

    Module 4: ITIL Value System (ITIL VS)

    • Guiding principles
    • Governance
    • Value chain
    • Management practices
    • Continual improvement model
    • Continuous integration and delivery
    • Reliability and observability
    • Site Reliability Engineering (SRE)
    • Incidents, problems, errors, and service requests

    Module 5: Value Stream Identification, Mapping & Management

    • Value streams
    • Core and enabling value streams
    • Value stream mapping
    • Value stream management
    • Complexity thinking
    • Workflow optimisation

    Module 6: ITIL & Artificial Intelligence (AI)

    • Artificial Intelligence (AI)
    • Generative AI (GenAI)
    • Agentic AI
    • AI governance
    • AI capability models

    Module 7: ITIL & Other Frameworks

    • ITIL & DevOps
    • ITIL & PRINCE2®

    Course Curriculum

    of the ITIL Version 5 Foundation Certification Training

    The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.

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    The Skills You Will Build in This Programme

    Ready to Apply from Day One

    This training helps you master the nine ITIL 5 Foundation topic areas, from digital product and service management concepts to value stream management. By the end, you can describe how modern organisations co-create and continually improve value, and you are ready for the Version 5.0 exam.

    Digital Product and Service Management

    Understand what distinguishes digital products and services, how organisations create value through them, and how the product and service lifecycle sustains that value across discovery, design, build, operation, and delivery and support.

    Applying the Seven Guiding Principles

    Use the ITIL guiding principles, from focus on value and start where you are to keep it simple and practical and optimise and automate, to make better decisions and adapt practices to real digital environments.

    Navigating the ITIL Value System

    See how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system for co-creating value.

    Value Co-Creation and the Four Dimensions

    Weigh outcomes, costs, risks, experience and sustainability, and apply the four dimensions of organisations and people, value streams and processes, information and technology, and partners and suppliers holistically.

    ITIL Management Practices in Context

    Explore how ITIL management practices and official practice guides support consistent, effective ways of working, and how they are adapted to an organisation's size, maturity and delivery model.

    Value Streams and Continual Improvement

    Identify, map and manage value streams to improve flow and visibility, and apply the continual improvement model step by step to support long-term organisational success.

    ITIL V5 Foundation Certification Training Modes

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.

    ITIL V5 Foundation Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    ITIL V5 Foundation Corporate Group Training

    • Customised training aligned to organisational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.

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    Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    ITIL V5 Foundation Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customised learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    ITIL V5 Foundation Live Virtual Training

    ITIL V5 Foundation Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    EUR 1110

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.

    Official PeopleCert (AXELOS)-aligned Course Material

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis in Ljubljana

    A Trusted, Accredited Learning Partner

    Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations across Slovenia. As a PeopleCert Accredited Training Organization, we combine accredited trainers, official ITIL 5 aligned courseware, flexible delivery and learner-focused support. Whether you enrol as an individual or plan group training for your team, our programme is designed around practical understanding, exam readiness and real workplace application, so you move from learning to certified with a clear, supported path.

    • PeopleCert Accredited Training Organization delivering official ITIL 5 courseware
    • PeopleCert-accredited trainers with real IT service management experience
    • Flexible live virtual and classroom formats that fit working schedules
    • Mock exams, practice questions and first-attempt exam guidance included
    • ITIL 5 aligned materials, case studies and post-training support
    • Tailored corporate delivery for teams across Ljubljana and Slovenia
    • ISO 9001:2015 quality and ISO 27001:2022 information security certified
    • Trusted by professionals and organisations across many industries

    ISO 9001

    Quality Management

    200K+

    Professionals Trained

    12M+

    Hours of Training Delivered

    4

    Flexible Learning Modes

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    ITIL Version 5 Foundation Training Locations in Ljubljana

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.

    ITIL Version 5 Foundation Training Location in Ljubljana

    Exe Lev, 1, Vošnjakova ulica, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

    ITIL Version 5 Foundation Training Location in Ljubljana

    Grand Hotel Union Eurostars, 1, Miklošičeva cesta, Ledina, Grajski grič, Quarter community Center, Ljubljana, Administrative Unit Ljubljana, 1000, Slovenia

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    Corporate ITIL 5 Foundation Training

    For Teams Across Slovenia

    • Suitable for small, medium and large teams
    • Customised schedules built around team availability
    • Delivery through onsite, live virtual, hybrid or blended formats
    • Accredited trainers with IT service management and industry expertise
    • Role-based examples and case studies for stronger workplace application
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for teams across Ljubljana, Slovenia and abroad

    Trusted by Leading Enterprises in Slovenia

    NILComtradeTelekom SlovenijeNLBPetrolZavarovalnica Triglav

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    What Our Learners Say About Us

    "The best part about this experience is the trainer. He is incredibly good. He actually shows insightful videos related to the topics covered and goes out of his way to answer our questions and to make sure that we understood everything, on top of being friendly and interesting. Previous trainer pales in comparison. "

    Ali

    (5.0/5)

    "One of the standout experience of training was the structured and comprehensive nature of the program.The training covered all essential aspects. The trainer was always willing to answer. I received helped me refine my skills and understand best practices."

    Asha Kohli

    (5.0/5)

    GermanyTrustpilot

    "Great experience, Sathish is a very thorough instructor."

    Mihailo Hilo

    (5.0/5)

    "Great traininer and material."

    Andrea

    (5.0/5)

    HungaryTrustpilot

    "Great experience where knowledge are valuable "

    Fawaz Alkhawaji

    (5.0/5)

    Saudi ArabiaTrustpilot

    "The 1st day was good. But not very satisfied with the 2nd day. "

    DIPANKAR BISWAS

    (3.0/5)

    "It was a pleasur working and learning from Pritesh Shah. He managed to pick up where I was standing and helped me understand from the ground on. I am very greatful he managed to help me in that way. It is absolutely worth the money."

    Kaltrina

    (5.0/5)

    SwitzerlandTrustpilot

    "The pace and learnings from the course were good, liked how the trainer went through everything and always checked if there were questions and when there were he gave thorough answers."

    GR

    (4.0/5)

    IrelandTrustpilot


    Trustpilot

    4.7

    Ratings

    230K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    We also deliver ITIL Version 5 Foundation Certification Training across multiple cities in Slovenia

    ITIL Version 5 Foundation training for individuals and teams. Select a city in Slovenia to view upcoming dates, formats and pricing.

    ITIL Version 5 Foundation Training Course in Maribor

    Frequently Asked Questions

    Here's everything you may ask...

    Yes. ITIL 5 Foundation is a globally recognised AXELOS (PeopleCert) credential valued by Slovenian IT services, banking, telecoms and energy employers. It opens service management roles from service desk analyst to IT service manager, where salaries in Slovenia commonly reach €60,000 and above at senior levels.