From Study to Certified
ITIL 5 Foundation training in Ukraine gives IT and business professionals a modern, digital-era grounding in service value, delivered through instructor-led, live online sessions. Aligned to the AXELOS ITIL 5 (Version 5.0) syllabus and taught by an accredited PeopleCert training partner, it prepares you for the 40-question Foundation exam and a globally recognised credential.
Flexible
Training Schedules
Instructor-led
Mode
16
Hours
16
PDUs
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Starts from
UAH 50280
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Ukraine, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation training helps IT and business professionals turn everyday service work into recognised capability. The programme suits service desk analysts, support engineers, product owners and career changers who want a modern, digital-era grounding in service management. Whether you are new to ITIL or moving up from ITIL 4, the credential proves you understand how value is co-created and continually improved across the product and service lifecycle.
If you want a credential that travels across Ukraine's IT services, banking and telecom employers and worldwide, the ITIL 5 Foundation is a clear first step. You gain current-edition knowledge, exam readiness, and a certificate that stays valid for three years.
For Organizations
ITIL 5 Foundation group training helps organisations lift service management maturity by giving whole teams a consistent, current-edition foundation. The training can be delivered for service desks, IT operations groups or cross-functional product teams. For Ukrainian IT services companies, banks and telecoms scaling digital delivery, this training creates a common approach to value, governance and continual improvement.
If your teams manage growing digital services without a shared framework, ITIL 5 Foundation training builds a standardised language for prioritisation, value streams and improvement, delivered flexibly to suit your schedule.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is a practical marker of service management capability in Ukraine, valued by IT outsourcing firms, banks, telecoms and public digital services that run large, always-on service portfolios. As the sector's workforce heads past 350,000 and export delivery scales, employers increasingly want people who can connect IT work to customer value. Demand runs from service desk analyst up to IT service manager, and here is what the market is telling us right now.
ITIL 5 Foundation is more than a certificate. It is a way to turn service work into recognised value across Ukraine's IT sector. Join professionals building modern service management skills. Start your journey today.
Your Ukraine Career TransformationUkraine's IT sector keeps growing through digital transformation and expanding service exports, and employers increasingly separate people with recognised service management skills from the rest. Here is which side of that line you want to be on.
Sources: State Statistics Service, SalaryExpert, work.ua, DOU (Ukraine) 2026.
The ITIL V5 Foundation certification path in Ukraine is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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ITIL 5 Foundation training covers all nine topic areas of the AXELOS ITIL 5 (Version 5.0) syllabus. By the end of the programme you can explain the ITIL Value System, apply the guiding principles, and connect service work to value co-creation and continual improvement.
In ITIL 5 Foundation you will learn how modern digital products and services are defined, how value is created, and how the product and service lifecycle keeps value flowing from discovery through to retirement.
Understand how value is co-created between providers, consumers and stakeholders by weighing outcomes, costs, risks, experience and sustainability, rather than focusing on outputs alone.
Apply the four dimensions, Organizations and People, Value Streams and Processes, Information and Technology, and Partners and Suppliers, for a holistic view of every service.
See how the ITIL Value System brings together guiding principles, governance, value chain activities, management practices and continual improvement into one integrated system.
Put the seven guiding principles to work, from focus on value and start where you are to keep it simple and practical, and optimise and automate, in real digital environments.
Understand the purpose of each lifecycle activity, from discovery and design to build, operation, and delivery and support, and how they work together to create value.
Explore the role of ITIL management practices and practice guides, and apply the continual improvement model to sustain long-term service performance.
Learn to identify, map and manage value streams to improve flow, visibility and outcomes, and to spot and remove waste across digital products and services.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
UAH 50280
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
A trusted ITIL Version 5 Foundation training company in Ukraine, Invensis Learning delivers structured ITIL 5 Foundation training for individual professionals and organisations that want to build modern service management capability. As a PeopleCert Accredited Training Organization, we combine accredited trainers, syllabus-aligned courseware, flexible online delivery and learner-focused support. Whether you enrol as an individual or plan group training for your team, you get a professional learning experience built around practical understanding, real-world application and exam readiness.
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Leaders in Training industry for 12+ years
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ITIL Version 5 Foundation Training Location in Ukraine
Premier Palace Hotel Kyiv, Ukraine
ITIL Version 5 Foundation Training Location in Ukraine
InterContinental, 2-А, Velyka Zhytomyrska Street, Volodymyr City, Old Kyiv, Center, Shevchenkivskyi District, Kyiv, 01001, Ukraine
Trusted by Leading Organisations
Passed First Time and Applied It Fast
"The ITIL 5 Foundation training made the ITIL Value System and guiding principles genuinely clear. The mock exams matched the real 40-question format, and I passed on my first attempt. It has already changed how I handle incidents at work."
Oleksandr Kovalenko
Service Desk Analyst
0/0
A Real Step up in My Career
"I moved from support into a change role after this course. The trainer explained the product and service lifecycle with real examples, and the continual improvement model is something I now use every week. Well structured and practical."
Iryna Tkachenko
Change Coordinator
0/0
Great Fit Alongside DevOps
"As someone from a DevOps background, ITIL 5 gave me the service management vocabulary I was missing. Value stream mapping fitted straight into how our teams already work. The live online sessions were easy to join around my schedule."
Dmytro Shevchenko
IT Operations Engineer
0/0
Standardised Our Service Teams
"We trained a full service desk team through Invensis Learning. The group now shares one language for incidents, changes and improvement, and our handoffs between distributed teams are noticeably smoother. The corporate scheduling was flexible and reliable."
Nataliia Bondarenko
IT Operations Director, IT Services Sector
0/0
Scalable and Credible for Our Teams
"As an L&D lead in a fintech, I needed accredited training that scaled across offices. The ITIL 5 Foundation programme was well organised, the trainers were credible, and reporting on team progress made it easy to show value to leadership."
Andriy Melnyk
Learning and Development Manager, Fintech Sector
0/0
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Yes. ITIL 5 Foundation is a globally recognised, current-edition credential valued by Ukraine's IT services, banking and telecom employers, with a reported pay premium of around 11% over non-certified peers. It proves you understand modern service management. Talk to a learning advisor to plan your path.