Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Route to Leading Change in Cape Town

    The Change Management Foundation and Practitioner (CM-F&P) is a globally recognised, two-level qualification that proves you can lead the people side of organisational change. Change Management certification training in Cape Town with Invensis Learning takes you through both levels in one structured programme, from understanding change models at Foundation level to applying them to real scenarios at Practitioner level. The certification is aligned to the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and to the current Change Management Practitioner Guide and the Foundation and Practitioner exam syllabi. You learn established frameworks such as ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model, then apply them to workplace change. Cape Town's financial services, retail, fintech and BPO employers are running large transformation programmes and increasingly want change professionals who can prove their capability. Whether you are an HR business partner, project manager or aspiring change manager, this course gives you the credential and the confidence to lead change and progress your career. Start your Foundation and Practitioner journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change in Cape Town

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in Cape TownDo You Qualify for the Change Management F&P Exam?

    Why This Certification Is Worth ItOf the Change Management Foundation and Practitioner Course

    Change Management F&P Exam Format in Cape TownWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Cape Town assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Cape Town

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers in Cape TownRoles, Demand and Pay Today

    Change management has become a recognised profession across Cape Town, valued by financial services, insurance, retail, fintech and BPO employers running large transformation programmes. As organisations move from delivering projects to embedding lasting change, credentialed change professionals are increasingly sought after. Demand runs from Change Analyst and Consultant up to Change Manager, Transformation Lead and Head of Change, and here is what the local market is telling us right now.

    What's Driving Change Management Demand in Cape Town

    Change management is more than a credential. It is the capability that decides whether transformation actually lands. Join professionals in Cape Town who help people adopt change and make it stick. Start your Foundation and Practitioner journey today.

    Your Cape Town Career Transformation

    The Leap from Delivery to Leading Change

    Your Cape Town Transformation

    Cape Town's transformation, digital and restructuring programmes are expanding, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: ERI SalaryExpert, PayScale, Glassdoor (South Africa and Cape Town) 2026.

    How to Get Change Management F&P Certified in Cape TownStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Cape Town. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    The Change Management Skills You Will GainReady for Both Exams and the Workplace

    This programme builds knowledge across the five change management topic areas at Foundation level, then develops your ability to apply them to real organisational scenarios at Practitioner level. By the end, you can plan, lead and embed change and are ready for both exams.

    Guide Individuals Through Change

    Apply individual change models such as ADKAR and Bridges' Transition Model to understand how people experience change, diagnose where change stalls, and design interventions that build awareness, desire and lasting new behaviour.

    Lead Organisational Change

    Select and apply organisational change models including Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, and use Schein's culture model to diagnose whether culture enables or blocks the change.

    Engage Stakeholders and Communicate Change

    Identify and analyse stakeholders using tools such as the power and interest grid, build a targeted engagement strategy, and design change communication that manages resistance using influence principles rather than coercion.

    Plan and Deliver Change Interventions

    Run change impact assessments, build a complete change management plan covering communication, training, resistance and benefits, and apply techniques that sustain and embed change long after go-live.

    Manage Yourself as a Change Practitioner

    Develop the emotional intelligence, coaching, facilitation and ethical judgment that underpin effective change practice, so you can build trust, navigate conflict and stay resilient while supporting others through change.

    Pass Both Certification Exams

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with structured practice, mock questions and exam technique aligned to the current exam syllabi and the Change Management Practitioner Guide.

    Who Should TakeChange Management F&P Certification Training in South Africa?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZAR 5690

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

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    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Cape Town seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 5690

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Why Choose Invensis LearningFor Change Management Certification Training in Cape Town

    As a trusted training company in Cape Town, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations building change leadership capability. Our programmes combine experienced trainers, CMBoK-aligned courseware, flexible delivery and dedicated support to help you pass both exams and apply the skills at work. Whether you enrol as an individual or plan corporate training for your team in Cape Town, you get a professional learning experience designed around practical understanding, real-world application and measurable outcomes.

    • Experienced, change-qualified trainers with real transformation experience
    • Courseware aligned to the CMBoK and the official Foundation and Practitioner exam syllabi
    • Combined programme covering both levels with dual-exam preparation
    • Flexible formats: live virtual, classroom and onsite corporate training
    • Mock exams and practice questions for both the Foundation and Practitioner exams
    • First-attempt guidance to help you clear both certification exams
    • Industry case studies covering stakeholder engagement and change planning
    • Dedicated learner support before, during and after training
    • ISO 9001:2015 and ISO 27001:2022 certified training operations

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    Change Management Foundation and Practitioner Training Locations in Cape TownInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Cape Town

    The Westin Cape Town Convention Square, Lower Long Street, Cape Town Ward 115, Cape Town, City of Cape Town, Western Cape, 8000, South Africa

    Change Management Foundation and Practitioner Training Location in Cape Town

    Mount Nelson, A Belmond Hotel, Cape Town, Cape Town

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    Corporate Change Management TrainingFor Cape Town Teams

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    • Customised delivery for HR, PMO and transformation teams
    • Flexible onsite, live virtual or hybrid formats across Cape Town and beyond
    • Schedules aligned to your team's availability and programme timelines
    • Role-based examples drawn from financial services, retail and tech change
    • Progress tracking, assessments and mock exams for your team
    • Dedicated coordination and learner support for group programmes
    • Scalable delivery for local, regional and global teams

    Leading Cape Town Organisations

    Old MutualSanlamWoolworthsShopriteCapitecNedbank

    What Our Learners Say

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    Passed Both Exams and Gained Real Confidence

    "The Foundation and Practitioner training gave me a proper toolkit for the people side of change. The trainer connected ADKAR and Kotter to real scenarios, and I passed both exams on my first attempt. I now lead change on our transformation programme with far more confidence."

    Nadia Petersen

    HR Business Partner

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    The Adoption Skills I Was Missing

    "As a project manager I always struggled with adoption. This course gave me the stakeholder engagement and resistance management skills I was missing. The open-book exam technique for the Practitioner level was especially useful, and the mock exams made a real difference."

    Sipho Ndlovu

    Project Manager

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    Practical and Career-Changing

    "Clear, well-structured and practical. The change models were explained simply and the case studies helped me apply them at work straight away. I moved into a dedicated change analyst role a few months after completing the certification."

    Ayesha Adams

    Change Analyst

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    Standardised Change Practice Across Our Team

    "We trained our transformation team through Invensis Learning and it standardised how we approach change across projects. The shared language around stakeholder engagement and readiness has already improved adoption on two major programmes."

    Riaan van der Merwe

    Transformation Lead, Financial Services

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    Tailored, Flexible and High Impact

    "The corporate programme was tailored to our retail operating-model change. Trainers were experienced and flexible with scheduling, and our people came away able to plan and communicate change properly. Strong return on the investment for our L&D budget."

    Lerato Mokoena

    Learning and Development Manager, Retail

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    Frequently Asked QuestionsHere's everything you may ask...

    Yes. It is a globally recognised credential that proves you can lead the people side of organisational change, a capability Cape Town employers actively seek. Change managers in Cape Town average around R1.04 million a year, and certified change talent remains scarce, so the certification supports both career growth and earning potential.

    General

    Is the Change Management Foundation and Practitioner certification worth it?

    Yes. It is a globally recognised credential that proves you can lead the people side of organisational change, a capability Cape Town employers actively seek. Change managers in Cape Town average around R1.04 million a year, and certified change talent remains scarce, so the certification supports both career growth and earning potential.

    What is the Change Management certification and who is it for?

    The Change Management Foundation and Practitioner (CM-F&P) is a two-level qualification covering the models, tools and practices for managing organisational change. It is designed for HR partners, project and programme managers, consultants, and leaders who want a recognised change management credential.

    Which body and standard does the certification align to?

    The certification is aligned to the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and to the current Change Management Practitioner Guide. The Foundation and Practitioner exam syllabi set what is tested at each level.

    Is the Change Management qualification recognised internationally?

    Yes. It is recognised in over 150 countries and is well respected across the UK, Europe, Australia and markets where change management is an established discipline, including South Africa. The credential travels across sectors and employers.

    Do I need prior experience to take this course?

    No. Change Management Foundation has no formal prerequisites and is open to all. It suits professionals at any career stage, from those new to change roles to experienced project managers and leaders wanting a recognised credential.

    Pricing

    How much does the Change Management training cost in Cape Town?

    Fees vary by delivery format and schedule, and combined Foundation and Practitioner training is typically purchased as a training and dual-exam package. Pricing is available on request in local currency. Request a quote or speak with a learning advisor for current Cape Town pricing.

    What is included in the course fee?

    The fee typically includes change-qualified instructor-led training, CMBoK-aligned courseware, case studies, practice questions and mock exams for both levels, and learner support. Exam voucher inclusion is confirmed at enrolment. Ask us for a full breakdown.

    Are the exam fees included in the training price?

    Exam voucher inclusion depends on the package you choose. Many combined programmes bundle both the Foundation and Practitioner exam vouchers with the training. Confirm exactly what is included when you request a quote.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for HR, PMO and transformation teams. Contact us for a tailored quote for your Cape Town team.

    What payment options are available?

    We accept major cards and bank transfers, and offer instalment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions to be completed in 40 minutes. It is closed book, and the pass mark is 50%, meaning 25 out of 50 correct. It is usually taken at the end of the Foundation part of the training.

    What is the format of the Practitioner exam?

    The Practitioner exam is open book, with the Change Management Practitioner Guide permitted. It has 5 scenario-based sections each worth 16 marks, 80 marks in total, over 2.5 hours. The pass mark is 50%, meaning 40 out of 80 marks.

    How many exams are there in the combined programme?

    There are two separate exams. You sit and pass the Foundation exam first, then the Practitioner exam. Both must be passed to hold both credentials. The combined programme prepares you for each in one structured course.

    What does open book mean for the Practitioner exam?

    You may use the Change Management Practitioner Guide during the exam. However, the scenario-based sections need analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep understanding of the models are both essential.

    What if I do not pass an exam on the first attempt?

    Our training includes first-attempt guidance, mock exams and practice questions to prepare you thoroughly for both levels. If a re-sit is needed, we advise on the re-examination process. Ask a learning advisor about re-sit support included in your plan.

    Course Content

    What topics are covered in the training?

    The course covers the five change management topic areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, taught at Foundation level then applied at Practitioner level.

    What change models and frameworks will I learn?

    You learn a broad range of models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence domains and Cialdini's principles of influence.

    Are practice tests and mock exams included?

    Yes. The programme includes practice questions and mock exams aligned to both the Foundation and Practitioner formats, plus case studies and knowledge checks, so you can identify weak areas and build exam readiness for both levels.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware is aligned to the CMBoK, the current Change Management Practitioner Guide, and the official Foundation and Practitioner exam syllabi, so what you study matches what the exams assess.

    Can a beginner take this course?

    Yes. Foundation has no prerequisites and starts from core concepts, so beginners are welcome. The training builds knowledge step by step before moving to applied Practitioner scenarios, with trainer support throughout.

    Enrollment

    How soon can I start and how do I enrol?

    You can enrol through the Invensis Learning website or by speaking with an advisor. Choose your format, complete enrolment, and you receive schedules, courseware and learning resources. See upcoming batches or talk to a learning advisor to get started in Cape Town.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom sessions, focused one-to-one training, and customised corporate group training, so you can choose the format that fits your schedule and learning style.

    How long is the combined programme?

    The combined Foundation and Practitioner programme is delivered as 40 hours of instructor-led training. The number of days varies with the daily schedule, such as an intensive full-day format or an extended part-day format across more days.

    Do I need to take the Foundation before the Practitioner?

    Yes. The Practitioner level requires Change Management Foundation certification or an accepted equivalent. The combined programme is designed to be taken sequentially, so you complete Foundation first and then progress to Practitioner.

    Can I reschedule or transfer my enrolment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange a change to your enrolment.