Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is Change Management Foundation and Practitioner Certification?

    A Complete Route to Leading Change

    Change Management Foundation and Practitioner course badge

    Key Highlights

    of the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in Durban

    Do You Qualify for the Change Management F&P Exam?

    Why This Credential Pays off for Change Professionals

    Skills, Recognition and Career Growth

    Change Management F&P Exam Format in Durban

    What to expect on exam day

    The Change Management Foundation and Practitioner exams in Durban assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Durban

    Change Roles, Demand and Pay in Durban

    Why This Credential Opens Doors

    Change management has become a core capability across Durban's economy, valued by port and logistics operators, automotive manufacturers, BPO and contact-centre firms, banks and public-sector bodies running large transformation programmes. As employers modernise operations and adopt new systems, credentialed change professionals who can drive adoption are increasingly sought after. Demand spans change analyst to senior change manager and organisational development roles, and here is what the KwaZulu-Natal market is telling us right now.

    What Is Driving Change Management Demand in Durban

    Change management is more than a qualification. It is the capability that makes transformation stick. Join Durban professionals who lead people through change with confidence. Start your Foundation and Practitioner journey today.

    Your Durban Career Transformation

    Your Change Career, Before and After Certification

    A KwaZulu-Natal Career Upgrade

    Durban's port, automotive, BPO, banking and public-sector employers are running large transformation programmes, and increasingly separate certified change leaders from the rest. Here is which side of that line you want to be on.

    Sources: SalaryExpert, talent.com, ERI, Glassdoor (South Africa) 2026.

    How to Get Change Management F&P Certified in Durban

    Step-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Durban. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculum

    of the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

    image

    100% Secure and Safe download

    The Change Skills You Will Build

    Knowledge Plus Applied Practice

    This combined programme builds knowledge and applied capability across the five change management topic areas. By the end, you can guide individuals and organisations through change, engage stakeholders, plan interventions and sit both exams with confidence.

    Guide Individuals Through Change

    Understand how people experience and respond to change, and apply individual change models such as ADKAR and Bridges' Transition Model to diagnose resistance, build motivation and reinforce new behaviours.

    Apply Organisational Change Models

    Select and apply the right organisational models, including Lewin's three-step model, Kotter's 8-step model and the McKinsey 7-S framework, and assess culture and change readiness in real scenarios.

    Engage Stakeholders and Communicate Change

    Identify and analyse stakeholders, build engagement strategies, and design change communication plans, using influence principles to manage resistance and win support across the organisation.

    Plan and Deliver Change Interventions

    Run change impact assessments, build change management plans, manage resistance, and design training and reinforcement so that new ways of working are adopted and sustained.

    Lead with Emotional Intelligence and Ethics

    Strengthen the personal and professional side of change practice, drawing on emotional intelligence, coaching and facilitation skills, self-management and ethics to build trust through difficult change.

    Master Both Exam Formats

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam, including efficient use of the Change Management Practitioner Guide under timed conditions.

    Who Should Take

    Change Management F&P Certification Training in Durban?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Options

    for Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Durban seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 5690

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Learners and Employers Choose Invensis Learning

    Change Management Training in Durban, Done Right

    As a trusted training company in Durban, Invensis Learning delivers structured Change Management Foundation and Practitioner training for individuals and organisations building change capability in Durban. Our programmes combine experienced trainers, syllabus-aligned courseware, flexible delivery formats and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and exam readiness for both levels.

    • Experienced, industry-practising change management trainers
    • Live virtual, classroom and corporate delivery to suit your schedule
    • Courseware aligned to the official Foundation and Practitioner syllabi
    • Focused preparation for both the CM-F and CM-P exams
    • ISO 9001 and ISO 27001 certified global training provider
    • Dedicated learner support before, during and after training
    • Flexible weekend and weekday batches for working professionals
    • Trusted by professionals and teams across KwaZulu-Natal and beyond

    1-to-1

    Doubt-Clearing Sessions

    60+

    Global Course Portfolio

    100+

    Countries Served

    ISO 9001

    Quality Management

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in Durban

    Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Durban

    Beverly Hills Hotel, 427, King Georges Road, Beverly Hills, St George, Sydney, New South Wales, 2209, Australia

    Change Management Foundation and Practitioner Training Location in Durban

    Durban Place, Otter Hole, Indigo Run, Hilton Head Island, Beaufort County, South Carolina, 29926, United States

    corporate banner

    Corporate Change Management Training in Durban

    For Your Teams

    • Suitable for small, medium and large teams
    • Customised schedules aligned to your team's availability
    • Delivered onsite, live virtual, hybrid or blended
    • Trainers with real change and industry experience
    • Role-based and sector-relevant case discussions
    • Dedicated coordination and support for group programmes
    • Scalable delivery for teams across KZN and beyond

    Leading Organisations

    Toyota South AfricaTransnetMr Price GroupHollywoodbetsOld MutualRCL Foods

    What Our Learners Say

    Passed Both Exams with Real Confidence

    "The Foundation and Practitioner training gave me a proper structure for managing change, not just theory. The ADKAR and stakeholder sessions changed how I approach rollouts, and I passed both exams on my first sitting."

    Nqobile Dlamini

    Change Analyst, Durban

    Filled the Gap in My Project Work

    "As a project manager, I always struggled with adoption. This course gave me the models and communication tools to lead the people side of my projects, and the open-book exam practice was spot on."

    Priya Naidoo

    Project Manager

    Practical and Well Structured

    "The trainer explained each change model clearly and tied it to real workplace situations. The Practitioner scenarios were the most useful part for me as an HR professional supporting change."

    Sipho Zulu

    HR Business Partner

    A Shared Change Language for Our Team

    "We trained a group from our transformation office. The team now shares one change language and applies stakeholder and impact assessment consistently. Delivery was flexible and fitted around our shifts."

    Reshina Pillay

    L&D Manager, Financial Services

    Better Adoption Across Our Change Programmes

    "Invensis Learning delivered onsite Foundation and Practitioner training for our operations leaders. Adoption on our new systems improved noticeably, and the certification added credibility to our change function."

    Johan van der Merwe

    Head of Transformation, Logistics

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Enquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Request Training Details

    Fill out this form and we will respond quickly.

    We also deliver Change Management Foundation and Practitioner Training across multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

    Change Management Foundation and Practitioner Training Course in BloemfonteinChange Management Foundation and Practitioner Training Course in Cape TownChange Management Foundation and Practitioner Training Course in CenturionChange Management Foundation and Practitioner Training Course in East LondonChange Management Foundation and Practitioner Training Course in JohannesburgChange Management Foundation and Practitioner Training Course in Port ElizabethChange Management Foundation and Practitioner Training Course in Pretoria

    Explore Our Other Course Categories

    Agile Certification Training Courses

    ITSM Certification Training Courses

    Quality Management Certification Training Courses

    DevOps Certification Training Courses

    IT Governance Certification Training Courses

    Other Related Courses

    Advanced

    Change Management Foundation and Practitioner Training in Durban

    Advanced

    PMP Certification Training in Durban

    Foundation

    Oracle Primavera P6 Training in South Africa

    Advanced

    PRINCE2 Practitioner Training in Durban

    Foundation

    PRINCE2 Foundation Training in Durban

    Advanced

    PfMP Certification Training in Durban

    Advanced

    PMI-RMP Certification Training in Durban

    Foundation

    Project Management Fundamentals Training in Durban

    Advanced

    PRINCE2 Foundation & Practitioner Training in Durban

    Advanced

    PgMP Certification Training in Durban

    Foundation

    JIRA Training in South Africa

    Foundation

    Lean Project Management Training in South Africa

    Advanced

    Business Analysis Foundation and Practitioner Training in South Africa

    Foundation

    Microsoft Project Training in South Africa

    Advanced

    PMI-CP Certification Training in Durban

    Foundation

    CAPM Exam Prep Training in Durban

    Frequently Asked Questions

    Here's everything you may ask...

    It is a globally recognised combined credential for managing the people side of organisational change. Foundation validates your knowledge of change models and concepts, while Practitioner validates your ability to apply them to real scenarios. Both are grounded in the Change Management Institute's Change Management Body of Knowledge (CMBoK).