Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?UntitledYour Route to Leading Change

    The Change Management Foundation and Practitioner Certification (CM-F&P) is a two-level qualification that validates your ability to manage the people and culture side of organisational change. This Change Management certification training in South Africa takes you through both levels in one structured programme, from foundational theory to applied practice. The course is aligned to the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, and to the current Foundation and Practitioner exam syllabi, with the current edition of the Change Management Practitioner Guide as the core reference for the open-book Practitioner exam. Foundation validates your knowledge of change models and concepts, while Practitioner proves you can apply them to real organisational scenarios. Across South Africa, banks, insurers, state-owned enterprises and consultancies are running large digital and structural transformations, and employers increasingly want change professionals who can prove their competence. Whether you are a project manager, HR business partner, OD practitioner or aspiring change manager, this programme gives you a recognised credential and a practical toolkit to lead change with confidence. Start your change management journey with Invensis Learning.

    What Is the Change Management Foundation and Practitioner Certification?Your Route to Leading Change

    The Change Management Foundation and Practitioner Certification (CM-F&P) is a two-level qualification that validates your ability to manage the people and culture side of organisational change. This Change Management certification training in South Africa takes you through both levels in one structured programme, from foundational theory to applied practice.

    The course is aligned to the Change Management Body of Knowledge (CMBoK) maintained by the Change Management Institute, and to the current Foundation and Practitioner exam syllabi, with the current edition of the Change Management Practitioner Guide as the core reference for the open-book Practitioner exam. Foundation validates your knowledge of change models and concepts, while Practitioner proves you can apply them to real organisational scenarios.

    Across South Africa, banks, insurers, state-owned enterprises and consultancies are running large digital and structural transformations, and employers increasingly want change professionals who can prove their competence. Whether you are a project manager, HR business partner, OD practitioner or aspiring change manager, this programme gives you a recognised credential and a practical toolkit to lead change with confidence. Start your change management journey with Invensis Learning.

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    End-to-End Learning and Certification Readiness

    • Structured Change Management F&P Certification training in South Africa designed to help learners understand core concepts, frameworks, tools, and practices
    • Course content aligned with the latest syllabus, certification requirements, or industry learning objectives where applicable
    • Practical examples and scenario-based exercises to help learners connect training concepts with workplace situations
    • Guided preparation support for learners pursuing certification, assessment, or professional skill validation

    Structured Courseware and Learning Resources

    • Access to organized course materials that support step-by-step learning
    • Topic-wise learning resources, exercises, and knowledge checks to reinforce understanding
    • Practice questions, assignments, quizzes, or mock assessments included where applicable
    • Supplementary learning aids such as templates, case studies, guides, flashcards, or toolkits depending on the course structure

    Instructor-Led, Practical Learning Experience

    • Live interactive sessions delivered by experienced trainers with relevant domain expertise
    • Real-world examples, case discussions, and practical activities to improve applied understanding
    • Opportunities to ask questions, clarify doubts, and participate in trainer-led discussions
    • Training focused on helping learners apply concepts at work, not just complete the course content

    Flexible Learning Support in South Africa

    • Flexible learning pathways available through Change Management F&P training online and classroom-based delivery options
    • Options include live virtual classroom training, onsite training, self-paced learning, or customized group training depending on course availability
    • Learning support designed to help participants stay on track throughout the training journey
    • Additional revision, retake, or post-training support may be available based on the selected course

    Learn the Core Concepts Covered in the Course

    • Understand foundational principles, terminology, and important subject areas related to Change Management F&P
    • Learn relevant tools, methods, frameworks, processes, or practices based on the course curriculum
    • Explore practical use cases that show how the concepts are applied in professional environments
    • Build role-relevant knowledge that supports better decision-making, execution, and workplace performance

    Assessment, Practice, and Completion Support

    • Practice through quizzes, assignments, exercises, mock tests, or simulations where applicable
    • Use assessments to identify learning gaps and strengthen weak areas
    • Receive guidance through a structured Change Management F&P certification program in South Africa
    • Earn a course completion certificate after successfully meeting the course requirements

    Career and Workplace Application

    • Build practical skills that support professional growth, role advancement, and improved job performance in South Africa
    • Strengthen confidence in applying course concepts to workplace challenges
    • Improve professional credibility through structured learning and Change Management F&P exam prep training in South Africa
    • Support workforce transformation initiatives through a Corporate Change Management F&P training program designed for teams and organizations

    Change Management F&P Certification Eligibility in South AfricaDo You Qualify for the Change Management F&P Exam?

    Change Management Certification Eligibility Criteria in South Africa: there are no prerequisites to take the Change Management Foundation Exam. If you are going for the Practitioner certification, you must complete the Change Management Foundation certification first.

    Change Management Foundation

    • There are no prerequisites for the Change Management Foundation examination.

    • Open to all professionals interested in leading or supporting organizational change.

    Change Management Practitioner

    • You must hold the Change Management Foundation certification before taking the Practitioner exam.

    • Practical change-management or transformation experience is recommended for the Practitioner level.

    What You Gain from Getting Change Management CertifiedSkills, Recognition and Career Momentum

    For Individuals

    For Individuals

    The Change Management Foundation and Practitioner course helps professionals build the capability to lead the human side of organisational change and earn two respected credentials. It suits project managers, HR business partners, OD practitioners and leaders who want their change skills recognised. Whether you are formalising a change role, moving beyond project delivery, or leading transformation in banking, insurance or the public sector, this programme builds skills aligned to what South African employers now expect.

    If you want a recognised credential and a practical change toolkit, this dual certification is a clear path forward. You gain the models, planning skills and exam readiness to move from learning to certified through a supported, structured journey.

    • Earn two globally recognised change management credentials in one programme
    • Prove you can manage the people side of change, not just deliver projects
    • Master proven models including ADKAR, Kotter, Lewin and Bridges' Transition
    • Qualify for change manager, OD and transformation roles across South Africa
    • Command stronger salary bands as a certified change professional
    • Apply scenario-based skills to real organisational change from day one
    • Stand out in a market short of credentialed change practitioners
    • Progress from Foundation knowledge to Practitioner-level application
    For Organizations

    For Organizations

    Change management group training equips teams to plan, deliver and embed change so that transformation investments actually stick. It can be delivered for change teams, PMOs, HR functions or whole business units. For organisations running digital, regulatory or structural change, the programme creates a shared, repeatable approach to managing the people side of change.

    If your programmes stall at the adoption stage, this training gives your teams a standardised method for engaging stakeholders, managing resistance and reinforcing new ways of working across South African operations.

    • Build a common change language across project, HR and leadership teams
    • Improve adoption and benefit realisation on transformation programmes
    • Reduce change fatigue and resistance across your workforce
    • Standardise change practice using recognised models and methods
    • Upskill whole teams with flexible onsite or live virtual delivery
    • Strengthen governance of people risk during digital and structural change
    • Develop in-house change capability instead of relying on contractors
    • Align change management with your strategic and digital goals

    Change Management F&P Exam Format in South AfricaWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in South Africa assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management Foundation Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Multiple choice questions)
    Number of QuestionsFour Sections, 50 Questions
    Exam Duration40 minutes
    Passing CriteriaA score of 50%

    Change Management Practitioner Exam Format

    Exam ComponentDetails
    Exam FormatOnline (Objective testing based on a case study scenario)
    Number of Questions4 Questions (20 Marks each)
    Exam Duration2.5 Hours
    Passing CriteriaA score of 50%

    Change Management F&P Certification Cost in South Africa

    The total cost of getting Change Management F&P certified in South Africa includes the training fee and the certification exam fee.

    Training Cost Includes:

    • 5 days of expert-led Change Management Foundation and Practitioner training
    • Change Management Institute-aligned digital courseware (CMBoK)
    • Practice questions, scenario exercises, and full-length mock exams for both Foundation and Practitioner
    • Exam-focused guidance designed to improve first-attempt readiness on both papers
    • The Change Management Foundation and Practitioner training cost in South Africa is ZAR 5690

    Exam Cost:

    • Change Management Foundation exam fee (50 MCQ, 40 minutes, 50% pass mark)
    • Change Management Practitioner exam fee (4 case-study questions × 20 marks, 2.5 hours, 50% pass mark)
    • Online delivery via the certification body's exam portal
    • Both Foundation and Practitioner credentials are lifetime valid — no renewal required
    • Learning packages include integrated Change Management F&P training and exam support along with examination voucher guidance

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Career OutlookRoles, Demand and Pay in South Africa

    Certified change management skills are in strong demand across South Africa as banks, insurers, state-owned enterprises and consultancies run large transformation programmes. Employers increasingly separate credentialed change professionals from the rest, with roles ranging from change analyst to change manager, OD manager and transformation lead. Here is what the market is telling us right now.

    R935,000

    Average Change Manager salary, South Africa

    per year, Glassdoor 2026

    R1.2 million

    Senior Change Manager salary (8+ years)

    average, PayScale 2026

    R1.02 million

    OD / Transformation Manager salary

    average, ERI SalaryExpert 2026

    9,500+

    Change consultant roles listed, South Africa

    Pnet 2026

    SECTORS HIRING

    • —Banking and Financial Services
    • —Insurance and Assurance
    • —Consulting and Professional Services
    • —Telecommunications and Technology
    • —State-Owned Enterprises and Public Sector
    • —Mining, Energy and Utilities

    GROWTH TRENDS

    • —Digital banking transformation modernising legacy systems
    • —SOE restructuring at Eskom, Transnet and other utilities
    • —Critical skills shortage in credentialed change roles
    • —Cloud and ERP migrations reshaping day-to-day work
    • —Frequent regulatory and compliance change programmes
    • —Scarcity of certified change practitioners versus demand

    Sources: Glassdoor, PayScale, ERI SalaryExpert, Talent.com, Pnet (South Africa) 2026; OECD, EY.

    What Is Driving Change Management Demand in South Africa

    Banking and Insurance Digital Transformation

    South African banks and insurers are modernising legacy systems and launching digital services, and they need change professionals who can drive adoption and guide stakeholders through the shift.

    This certification builds stakeholder and adoption skills

    State-Owned Enterprise Reform

    The restructuring of Eskom, Transnet and other state-owned enterprises demands disciplined change leadership to guide staff through unbundling, new operating models and cultural change.

    This certification builds structured change leadership

    Critical Skills Shortage

    South Africa faces a deepening skills shortage, and credentialed change practitioners are scarce, making certified professionals who can prove their competence highly sought after.

    Certified change practitioners stand out

    Stalled Transformation and Low Adoption

    Many programmes deliver systems but fail on adoption. Employers now hire change specialists who can reduce resistance and embed new ways of working so investment delivers value.

    This certification builds resistance and embedding skills

    Regulatory and Compliance Change

    Frequent regulatory change across financial services and the public sector requires the structured stakeholder engagement and communication that trained change managers provide.

    This certification builds engagement and communication skills

    Cloud and ERP Migration Pressure

    Cloud moves and ERP rollouts change how people work every day. Organisations need change managers to prepare, train and support staff so technology investment pays off.

    This certification builds people-side change skills

    Sources: OECD, EY, BusinessTech, SA Job Market, Pnet (South Africa) 2026.

    Change management is now a core capability for transformation, not a nice-to-have. Join the professionals across South Africa turning change skills into career growth. Start today.

    Your South Africa Career Transformation

    From Delivering Change to Leading It,

    And Where This Credential Takes You

    South Africa's transformation agenda is expanding across banking, the public sector and digital services, and employers increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Today

    Salary capped with limited leverage in the local market

    After Certifying

    Certified change managers in South Africa average around R935,000 a year

    Today

    Overlooked for roles that list change certification as preferred

    After Certifying

    Eligible for change, OD and transformation roles across sectors

    Today

    Confident in delivery, but employers want proven change skills

    After Certifying

    Fluent in engaging stakeholders and embedding lasting change

    You earn your Change Management credentials

    Before

    Change authority rests on your job title, not a recognised credential

    Now you have

    Two globally recognised change management credentials

    Before

    Focused on project delivery with little formal change method

    Now you have

    A proven toolkit of change models and planning techniques

    Before

    Recognition limited when you switch sector or employer

    Now you have

    A portable credential valued across South African industries

    Before

    Change work judged on effort, not demonstrated competence

    Now you have

    Evidence you can apply change management to real scenarios

    "The gap between delivering a project and leading change is now a recognised credential, and the employers that matter already know it."

    Join 50,000+ professionals who upskilled with Invensis Learning and made the shift.

    Sources: Glassdoor, PayScale, ERI SalaryExpert (South Africa) 2026.

    How to Get Change Management F&P Certified in South AfricaStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in South Africa. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Step 1

    Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2

    Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3

    Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4

    Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5

    Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 4

    Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Sets the foundation for every other module, since individual psychology underpins how teams and organizations respond to change.

    Change Management Practitioner Course Curriculum

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    It deserves the biggest share of revision time before the exam.

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    Skills You Will Build in This ProgrammeFrom Change Theory to Applied Practice

    This dual certification programme, the Change Management Foundation & Practitioner Certification Course, builds knowledge, applied skill and exam readiness across the five change management topic areas. By the end, you can plan change, engage stakeholders and apply proven models to real organisational scenarios.

    Guide Individuals Through Change

    In this change management programme you will learn to support people through change using ADKAR and Bridges' Transition Model, diagnosing where change stalls and applying targeted interventions to build awareness, desire and lasting new behaviour.

    Lead Organisation-Wide Change

    Apply organisational change models including Lewin's Three-Step Model, Kotter's 8-Step Model and the McKinsey 7-S Framework, and read organisational culture with Schein's model to choose the right approach for each change.

    Engage Stakeholders and Communicate Change

    Analyse stakeholders with power and interest tools, build engagement strategies, and design change communications that reduce ambiguity and resistance, drawing on Cialdini's principles of influence.

    Plan and Deliver Change Interventions

    Run change impact assessments, build a full change management plan covering communication, training, resistance and benefits, and integrate it with the project plan to embed change that sticks.

    Apply Emotional Intelligence and Ethics

    Use Goleman's emotional intelligence domains, coaching and facilitation skills to build trust and navigate conflict, and apply professional ethics when leading change under pressure.

    Pass Both Exams with Confidence

    Prepare for the closed-book Foundation exam and master open-book technique for the scenario-based Practitioner exam, with practice questions and guidance to navigate the Practitioner Guide efficiently.

    Who Should TakeChange Management F&P Certification Training in South Africa?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    ZAR 5690

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

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    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

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    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

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    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

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    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Untitled

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in South Africa seeking to equip teams with practical change management skills.

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    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

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    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

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    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

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    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

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    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    ZAR 5690

    Please Note:Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

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    Change Management Training in South AfricaExpert-Led and ISO Certified

    As a trusted change management training company, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organisations across South Africa who want to build change capability and pass both exams. Our programmes combine experienced trainers, courseware aligned to the current syllabi, flexible delivery and learner-focused support. Whether you enrol as an individual or plan corporate training for your team, you get a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced, qualified change management trainers with real transformation exposure
    • Combined Foundation and Practitioner programme delivered as a 40-hour course
    • Flexible live virtual, classroom and corporate group delivery options
    • Industry-driven case studies covering change models and stakeholder engagement
    • Foundation and Practitioner mock exams and practice questions included
    • Guidance to clear both certification exams on the first attempt
    • Dedicated learner support before, during and after the training
    • ISO 9001 and ISO 27001 certified for quality and information security

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    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

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    Rated by Learners Worldwide

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    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

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    Over 5000 five star reviews

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    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in South AfricaInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in South Africa

    The Westin Cape Town Convention Square, Lower Long Street, Cape Town Ward 115, Cape Town, City of Cape Town, Western Cape, 8000, South Africa

    Change Management Foundation and Practitioner Training Location in South Africa

    Southern Sun Katherine Street Sandton, 115, Linden Street, Atholl Gardens, Johannesburg Ward 91, Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2146, South Africa

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    Corporate Change Management TrainingBuild Change Capability

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    • Customised change training for teams, PMOs and HR functions
    • Flexible onsite, live virtual, hybrid or blended delivery
    • Schedules aligned with your organisation's availability
    • Role-based examples drawn from South African transformation programmes
    • Progress tracking, assessments and learner feedback
    • Dedicated coordination and support for group training
    • Scalable delivery for teams across South Africa and beyond

    Trusted by Leading Organisations

    Standard BankNedbankVodacomSasolDiscoveryOld Mutual

    What Our Learners Say

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    Passed Both Exams and Applied It at Work

    "The combined programme gave me a clear structure for both exams. The scenario practice made the open-book Practitioner exam far less intimidating, and I now use ADKAR and stakeholder mapping on live projects every week."

    Thabo Mokoena

    Project Manager, Johannesburg

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    The Frameworks I Needed as an HR Partner

    "As an HR business partner I finally have the vocabulary and models to advise leaders through change. The Foundation content was clear and the trainer connected every model to real organisational situations."

    Nomsa Dlamini

    HR Business Partner, Cape Town

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    Practical and Directly Relevant to OD

    "Practical and well paced. The sessions on culture, resistance and communication planning were the most useful for my OD work, and the mock questions prepared me well for the Practitioner scenarios."

    Riaan van der Merwe

    Organisational Development Practitioner, Pretoria

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    A Shared Change Method Across the Team

    "We put our whole change team through the corporate programme. It gave everyone a shared method and language, and our transformation adoption rates improved noticeably within two quarters."

    Lerato Khumalo

    L&D Manager, Banking Sector

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    Equipped Our Leads for Restructuring

    "Delivering restructuring in a public entity is hard on people. This training gave our leads the tools to plan communication and manage resistance, and the flexible onsite delivery suited our schedule."

    Sipho Nkosi

    Transformation Lead, Public Sector

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    Frequently Asked QuestionsHere's everything you may ask...

    The Change Management Foundation and Practitioner Certification (CM-F&P) is a two-level qualification covering the models, tools and practices needed to manage the people side of organisational change. Foundation validates your knowledge of change concepts, while Practitioner validates your ability to apply them to real scenarios.

    General

    What is the Change Management Foundation and Practitioner certification?

    The Change Management Foundation and Practitioner Certification (CM-F&P) is a two-level qualification covering the models, tools and practices needed to manage the people side of organisational change. Foundation validates your knowledge of change concepts, while Practitioner validates your ability to apply them to real scenarios.

    Who should take this change management course?

    It suits project managers, HR business partners, OD practitioners, programme managers, consultants and leaders who guide or support organisational change. There are no formal prerequisites for the Foundation level, so it is open to professionals at any career stage.

    Is the Change Management certification recognised in South Africa?

    Yes. Change Management Foundation and Practitioner is a globally recognised qualification valued across South Africa by banks, insurers, consultancies and state-owned enterprises running transformation programmes, and it is recognised in over 150 countries.

    Is the Change Management Foundation and Practitioner certification worth it?

    Yes. Certified change professionals are scarce in South Africa while transformation demand is high, and certified change managers average around R935,000 a year. The dual credential proves both knowledge and applied competence, which employers increasingly ask for.

    What standard and body is the certification based on?

    The certification aligns to the Change Management Body of Knowledge (CMBoK), maintained by the Change Management Institute, and to the current Foundation and Practitioner exam syllabi. The current edition of the Change Management Practitioner Guide is the core reference for the Practitioner exam.

    Pricing

    How much does Change Management training cost in South Africa?

    Fees vary by delivery format and whether you choose individual or corporate training, so pricing is available on request in ZAR. The fee includes courseware, mock exams and learner support. Request a quote and a learning advisor will share current options.

    What is included in the course fee?

    The training fee typically includes syllabi-aligned courseware, industry case studies, Foundation and Practitioner mock exams and practice questions, learner support and a course completion certificate. Speak with an advisor to confirm what your selected plan includes.

    Are the exam fees included in the price?

    Exam voucher inclusion varies by package, so confirm at the time of enrolment. Some plans bundle the Foundation and Practitioner exam vouchers, while others quote them separately. Ask a learning advisor for a clear, itemised quote.

    Do you offer corporate or group discounts?

    Yes. We offer corporate group training with customised schedules and volume-based pricing for change teams, PMOs and HR functions across South Africa. Contact us to discuss a tailored quote for your team.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, with instalment options on selected plans. Talk to a learning advisor to choose the payment option that suits you.

    Exam

    How many exams are in the combined programme?

    There are two separate exams. You sit and pass the Foundation exam first, then the Practitioner exam. Both must be passed to hold both credentials, and the 40-hour combined programme prepares you for each.

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions with a 40-minute duration. It is closed book, and the pass mark is 50 percent, which is 25 out of 50 correct. It is usually taken at the end of the Foundation portion of the programme.

    What is the format of the Practitioner exam?

    The Practitioner exam has five scenario-based sections, each worth 16 marks, for 80 marks in total, over 2.5 hours. It is open book, and the pass mark is 50 percent, which is 40 out of 80 marks. Change Management Foundation is a prerequisite.

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the Practitioner exam. However, the scenario sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and solid method knowledge are both essential.

    What if I do not pass the first time?

    Our programme includes mock exams, practice questions and trainer guidance to prepare you for a first-attempt pass. If a resit is needed, you can re-sit the relevant exam per the current policy. Ask an advisor about retake options for your plan.

    Course Content

    What change management models will I learn?

    You will learn a broad range of models including ADKAR, Bridges' Transition Model, Lewin's Three-Step Model, Kotter's 8-Step Model, the McKinsey 7-S Framework, Schein's culture model, Goleman's emotional intelligence domains and Cialdini's principles of influence.

    What are the five topic areas covered?

    The syllabus covers five areas: Change and the Individual, Change and the Organisation, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management. Foundation covers them at knowledge level and Practitioner at applied level.

    Do I need prior experience to take this course?

    No. Change Management Foundation has no formal prerequisites and is open to all, so beginners are welcome. The programme builds from core concepts to applied practice, with case studies and practice questions to support you throughout.

    Is the courseware aligned to the current syllabus?

    Yes. The courseware aligns to the current Foundation and Practitioner exam syllabi and the Change Management Body of Knowledge (CMBoK), with the current edition of the Change Management Practitioner Guide as the core Practitioner reference.

    What materials and practice are included?

    You receive syllabi-aligned courseware, industry-driven case studies, and Foundation and Practitioner mock exams and practice questions. These help you connect models to real change scenarios and build readiness for both exams.

    Enrollment

    How do I enrol in the Change Management course?

    You can enrol through the Invensis Learning website. Choose your preferred format, complete payment, and you receive access to schedules, courseware and learning resources. Talk to a learning advisor if you would like help selecting a batch.

    What training formats are available?

    We offer online live virtual instructor-led training, classroom training and customised corporate group training. The combined programme runs for 40 hours, so you can pick the format and schedule that fits your working week.

    How long is the combined programme?

    The combined Foundation and Practitioner programme is delivered as 40 hours of training, typically over five full days, with Foundation content first and Practitioner content after. Schedules vary by format, so see upcoming batches for exact dates.

    Can I reschedule or transfer to another batch?

    Yes. Flexible options let you reschedule or transfer to another batch, and selected plans allow you to attend the training again. Contact our support team to arrange a change to your enrolment.

    What is the refund or cancellation policy?

    Refunds and cancellations follow our published policy, and selected plans include a money-back option. Reach out to our team for the details that apply to your enrolment before you book.