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Build in-demand IT service management skills with accredited, instructor-led ITIL 5 Foundation training for professionals and teams in Hobart. Learn the ITIL Value System, the guiding principles and the product and service lifecycle, and prepare for the AXELOS exam with expert trainers and current, syllabus-based courseware.
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16
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16
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Course Overview
Overview
What's Included
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Who Can Take
Your Entry into Modern Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Hobart, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
2 days of instructor-led training (16 hours)
16 PDUs on completion of the training
Official PeopleCert ITIL V5 Foundation Digital Courseware
Value stream mapping, Guiding Principles and Continual Improvement Model content
Full-length mock exams in the exact format of the live PeopleCert paper
PeopleCert ITIL V5 Foundation exam voucher
PeopleCert-accredited trainers with real-world delivery experience
Official ITIL V5 Foundation certificate and digital badge valid for 3 years on exam pass
Retake the training within 2 months at no additional cost
Recordings of all training sessions.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Recognition, Skills and Career Lift
For Individuals
ITIL 5 Foundation gives individual professionals a recognised, practical grounding in how modern services are designed, delivered and improved. It suits service desk staff, support officers, IT managers and career changers who want a credential employers know and trust. With no formal prerequisites, the course is open to everyone, whether you are formalising on-the-job knowledge, moving into a service delivery role, or entering IT for the first time in Hobart's growing technology sector.
If you want a globally portable credential that lifts your standing across government, health, energy and finance employers, ITIL 5 Foundation is a clear, achievable starting point. You gain the language, principles and lifecycle knowledge that service-led organisations value.
For Organizations
ITIL 5 Foundation group training helps organisations build a shared service management standard by equipping teams with consistent, current knowledge. It can be delivered for service desks, IT operations groups or whole departments. For organisations modernising service delivery, the training creates a common language for incidents, changes and value, reducing disruption and rework across teams.
If your teams work in silos with inconsistent service practices, ITIL 5 Foundation group training establishes a value-led, repeatable approach. Staff gain a shared framework that connects IT activity to business outcomes and supports digital transformation goals.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
Roles, Demand and Pay
ITIL 5 Foundation is widely valued across Hobart's IT employers, from state government agencies and health services to energy utilities and the University of Tasmania. As Tasmania invests in digital health, cybersecurity and whole-of-government technology, organisations need people who can run reliable, value-led services. Demand spans service desk and support roles through to service delivery and IT operations management, and here is what the local market is showing right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Hobart : Salary Insights and Trends
Hiring Companies in Hobart
Jora · Indeed (Hobart) 2026
Source: University of Tasmania · TasTAFE · Aurora Energy · Bureau of Meteorology
ITIL 5 Foundation is more than a certificate. It is a practical toolkit for delivering reliable, value-led services. Join professionals across Hobart who are building modern service management skills. Start your journey today.
Your Hobart Career TransformationTasmania's IT employers are investing in digital health, cybersecurity and modern service delivery, and they increasingly look for people who know the ITIL way of working. Here is how earning the credential changes where you stand.
Sources: Glassdoor, SEEK, PayScale, Jora (Australia) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Hobart is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Core ITIL 5 Practices in Action
Skills covered in ITIL 5 Foundation span the core concepts of digital product and service management, the ITIL Value System and the practices that turn IT activity into business value. By the end, you can speak the ITIL language and apply its principles at work.
Understand what sets digital products and services apart, how value is created in digital environments, and how products and services are managed across their full lifecycle.
Learn how value is co-created with consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic view of service management.
See how guiding principles, governance, value chain activities, management practices and continual improvement come together as one integrated system that delivers value.
Use principles such as focus on value, start where you are, and progress iteratively with feedback to make better decisions in real digital workplaces.
Explore key ITIL management practices, the product and service lifecycle, and how continual improvement and value stream mapping keep services improving over time.
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
AUD 1980
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Accredited, Expert-Led and Flexible
Invensis Learning is a trusted ITIL Version 5 Foundation training company that helps professionals and teams in Hobart earn ITIL 5 Foundation with confidence. As an accredited training partner aligned with AXELOS and PeopleCert, we deliver current, syllabus-based courseware through certified, experienced trainers. Choose live online or in-house delivery to fit your schedule, and get the materials, practice and support you need from enrolment through to the exam. Our ISO 9001 and ISO 27001 certifications reflect a commitment to quality and information security that learners and organisations across Australia can rely on.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Hobart
MACq 01 Hotel, 18 Hunter St, Hobart TAS 7000, Australia
ITIL Version 5 Foundation Training Location in Hobart
The Henry Jones Art Hotel, 25 Hunter St, Hobart TAS 7000, Australia
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"The training exceeded my expectations in every way. The balance between compact theory and core essentials made the content clear, focused, and immediately applicable. The learning kit was exceptionally well-prepared—high-quality materials, detailed visuals, exam questions, clear instructions, and an included exam voucher made it truly great value for the money. What stood out most was the trainer's (Pratap Kumar) authenticity and dedication. You could feel that he genuinely wanted us to learn and succeed. His honest, straightforward approach built trust and kept the session engaging from start to finish. I also appreciated the interactive format and real-life examples, which grounded the theory in everyday situations. Hearing Carlas’ experiences and comparing practices across companies brought in valuable perspective. I only wish more participants had been involved to deepen the experience exchange. Overall, this was a highly valuable, well-delivered training that left me motivated and well-equipped to put what I’ve learned into action. I would absolutely recommend it to anyone looking for meaningful, real-world-focused learning."
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"Ease of navigation and very knowledgeable instructor"
"Sathish ensured that I understood all the concepts. He was patient, and responded to my queries in an understandable manner. We were able to cover the whole course in time."
"PD has been helpful to us during the course duration. He is elaborating the concepts and will not move to the next topic until we understood the topic concerned. He is also proactive in asking questions to ensure we are listening and following the discussion."
"Sathish Kumar was a great course facilitator, took the time to explaine with a calm voice and lots of patience all the topics and questions. Really recommend that course with him. "
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ITIL Version 5 Foundation training for individuals and teams. Select a city in Australia to view upcoming dates, formats and pricing.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level qualification from AXELOS, awarded by PeopleCert, in modern digital product and service management. It suits IT and business professionals at any stage, from service desk staff to managers, with no prior experience required.