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Build in-demand IT service management skills with accredited, instructor-led ITIL 5 Foundation training for professionals and teams in Hobart. Learn the ITIL Value System, the guiding principles and the product and service lifecycle, and prepare for the AXELOS exam with expert trainers and current, syllabus-based courseware.
Flexible
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Instructor-led
Mode
16
Hours
16
PDUs
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Starts from
AUD 1980
Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Hobart, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
For Individuals
ITIL 5 Foundation gives individual professionals a recognised, practical grounding in how modern services are designed, delivered and improved. It suits service desk staff, support officers, IT managers and career changers who want a credential employers know and trust. With no formal prerequisites, the course is open to everyone, whether you are formalising on-the-job knowledge, moving into a service delivery role, or entering IT for the first time in Hobart's growing technology sector.
If you want a globally portable credential that lifts your standing across government, health, energy and finance employers, ITIL 5 Foundation is a clear, achievable starting point. You gain the language, principles and lifecycle knowledge that service-led organisations value.
For Organizations
ITIL 5 Foundation group training helps organisations build a shared service management standard by equipping teams with consistent, current knowledge. It can be delivered for service desks, IT operations groups or whole departments. For organisations modernising service delivery, the training creates a common language for incidents, changes and value, reducing disruption and rework across teams.
If your teams work in silos with inconsistent service practices, ITIL 5 Foundation group training establishes a value-led, repeatable approach. Staff gain a shared framework that connects IT activity to business outcomes and supports digital transformation goals.
The ITIL V5 Foundation exam validates your understanding of the ITIL V5 service-management framework, building on the ITIL 4 Service Value System with the latest practice guidance. The exam focuses on the Service Value System, the four dimensions of service management, the ITIL guiding principles, the service value chain, and the practices that enable end-to-end service delivery. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL V5 principles in real-world service-management environments.
Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.
ITIL 5 Foundation is widely valued across Hobart's IT employers, from state government agencies and health services to energy utilities and the University of Tasmania. As Tasmania invests in digital health, cybersecurity and whole-of-government technology, organisations need people who can run reliable, value-led services. Demand spans service desk and support roles through to service delivery and IT operations management, and here is what the local market is showing right now.
ITIL 5 Foundation is more than a certificate. It is a practical toolkit for delivering reliable, value-led services. Join professionals across Hobart who are building modern service management skills. Start your journey today.
Your Hobart Career TransformationTasmania's IT employers are investing in digital health, cybersecurity and modern service delivery, and they increasingly look for people who know the ITIL way of working. Here is how earning the credential changes where you stand.
Sources: Glassdoor, SEEK, PayScale, Jora (Australia) 2026.
The ITIL V5 Foundation certification path in Hobart is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Skills covered in ITIL 5 Foundation span the core concepts of digital product and service management, the ITIL Value System and the practices that turn IT activity into business value. By the end, you can speak the ITIL language and apply its principles at work.
Understand what sets digital products and services apart, how value is created in digital environments, and how products and services are managed across their full lifecycle.
Learn how value is co-created with consumers and stakeholders, weighing outcomes, costs, risks, experience and sustainability rather than focusing on outputs alone.
Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic view of service management.
See how guiding principles, governance, value chain activities, management practices and continual improvement come together as one integrated system that delivers value.
Use principles such as focus on value, start where you are, and progress iteratively with feedback to make better decisions in real digital workplaces.
Explore key ITIL management practices, the product and service lifecycle, and how continual improvement and value stream mapping keep services improving over time.
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customized training aligned to organizational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organizations that want to strengthen IT service management capabilities, standardize service delivery practices, and support workforce development through customized team learning initiatives. This Corporate ITIL V5 Foundation training program helps organizations build service-oriented teams and improve operational efficiency.
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Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customized learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customized ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
AUD 1980
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Invensis Learning is a trusted ITIL Version 5 Foundation training company that helps professionals and teams in Hobart earn ITIL 5 Foundation with confidence. As an accredited training partner aligned with AXELOS and PeopleCert, we deliver current, syllabus-based courseware through certified, experienced trainers. Choose live online or in-house delivery to fit your schedule, and get the materials, practice and support you need from enrolment through to the exam. Our ISO 9001 and ISO 27001 certifications reflect a commitment to quality and information security that learners and organisations across Australia can rely on.
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ITIL Version 5 Foundation Training Location in Hobart
MACq 01 Hotel, 18 Hunter St, Hobart TAS 7000, Australia
ITIL Version 5 Foundation Training Location in Hobart
The Henry Jones Art Hotel, 25 Hunter St, Hobart TAS 7000, Australia
Trusted by Leading Organisations
Passed First Time and Using It Daily
"The ITIL 5 Foundation course finally made service management click for me. The trainer used real examples, and I passed the exam on my first attempt. I now use the guiding principles every day on the service desk."
Liam Hughes
Service Desk Analyst
0/0
Clear and Practical from Start to Finish
"Clear, well-paced and very practical. The Value System and four dimensions were explained in a way that made sense for my work in IT support here in Hobart."
Chloe Bennett
IT Support Officer
0/0
Beginner-Friendly and Confidence-Building
"As a career changer, I was worried about the jargon, but the course is genuinely beginner-friendly. The mock exams built my confidence before the real thing."
Aiden Walsh
Aspiring ITSM Professional
0/0
Consistent Standards Across the Team
"We trained our whole support team and now everyone works to the same ITIL standard. Incident and change handling has noticeably improved across the department."
Sarah Nguyen
IT Service Delivery Manager, Government Sector
0/0
Tailored, Flexible and Effective
"Invensis tailored the sessions to our environment and scheduled around our shifts. The team came away with practical skills, not just theory."
Mark Thompson
IT Operations Lead, Energy Utility
0/0
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ITIL 5 Foundation is the entry-level qualification from AXELOS, awarded by PeopleCert, in modern digital product and service management. It suits IT and business professionals at any stage, from service desk staff to managers, with no prior experience required.