Get Certified Faster
Build modern IT service management skills with instructor-led ITIL 5 Foundation training in Perth. Designed for IT and business professionals across Western Australia's mining, energy, government and financial services employers, this accredited programme prepares you for the PeopleCert ITIL 5 Foundation exam and the digital era of value-driven service delivery.
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16
PDUs
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Course Overview
Overview
Course Highlights
Eligibility Criteria
Benefits
Exam Format
Certification Cost
Your Gateway to Digital Service Management
Invensis Learning is a Peoplecert Accredited Training Organization (2778) in Perth, approved to deliver official ITIL 5 Foundation certification training using accredited courseware and standards.
of the ITIL Version 5 Foundation Training Course
Do You Qualify for the ITIL V5 Foundation Exam?
Benefits for Individuals and Teams
For Individuals
ITIL 5 Foundation training helps IT and business professionals build modern service management capability and earn a respected entry-level credential. The course suits service desk staff, analysts, IT managers and anyone moving into digital product and service roles. Whether you are entering IT service management, supporting a service transformation, or formalising practical experience in Perth's resource, government or finance sectors, this training maps to what employers expect.
If you want a globally recognised credential that proves you understand value-driven, digital-era service management, ITIL 5 Foundation is a clear first step. You gain practical knowledge, exam readiness and a structured path you can build on.
For Organizations
ITIL 5 Foundation group training helps organisations standardise how teams plan, deliver, support and improve digital services. It can be delivered for IT operations, service desks, project teams or whole departments. For organisations modernising service delivery, the training creates a shared framework that connects everyday IT work to business outcomes.
If your teams in Perth struggle with inconsistent service practices, ITIL 5 Foundation training gives them a common approach to value co-creation, the guiding principles and continual improvement that scales across business units.
The ITIL V5 Foundation exam validates your understanding of ITIL (Version 5), the framework for digital product and service management. The exam covers the nine Foundation topic areas PeopleCert publishes: digital product and service management concepts, value co-creation, the four dimensions of product and service management, the ITIL Value System, the guiding principles, the product and service lifecycle, management practices, continual improvement, and value stream mapping and management. Through a combination of multiple-choice questions, candidates are tested on their ability to apply ITIL (Version 5) principles in real-world digital product and service environments.
Roles, Demand and Earning Outlook
ITIL is the most widely adopted IT service management framework, and ITIL 5 Foundation is increasingly valued by Perth employers in mining, energy, government, finance and managed IT services. As organisations modernise service delivery and respond to rising cyber risk, certified professionals who can align IT with business value are in demand. Roles range from service desk analyst to incident manager and IT service delivery manager, and here is what the local market shows right now.
Designation
ITIL Version 5 Foundation Certified Professionals in Perth : Salary Insights and Trends
Hiring Companies in Perth
Glassdoor · SEEK (Perth) 2026
Source: Kinetic IT · Datacom · NEC · DXC Technology
ITIL 5 Foundation is more than a certificate. It is the modern service management language Perth employers increasingly expect. Build the skills that connect IT to business value and start today.
Your Perth Career TransformationPerth's IT and digital services market is modernising fast, and employers increasingly separate professionals who can run service management to a recognised framework from those who cannot. Here is which side of that line you want to be on.
Sources: Glassdoor, PayScale, SEEK (Perth and Western Australia) 2026.
Step-by-Step Certification Process
The ITIL V5 Foundation certification path in Perth is straightforward: complete the accredited 2-day training and pass the ITIL Foundation exam. The exam is bundled with most Invensis Learning packages, and there are no prerequisites.
of the ITIL Version 5 Foundation Certification Training
The ITIL V5 Foundation curriculum follows the official PeopleCert/AXELOS ITIL V5 Foundation syllabus and covers all tested topics. Modules are delivered over 2 days with scenario walkthroughs, chapter quizzes, and ITIL V5 Foundation-format mock exams that mirror the live PeopleCert paper.
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Nearly 1 in 3 exam questions rely on terminology first introduced in this module.
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Built on the ITIL 5 Syllabus
ITIL 5 Foundation training gives you the language and practices to plan, deliver, support and continually improve modern digital services. By the end of the course you can apply the ITIL Value System and guiding principles to real workplace situations and you are ready for the foundation exam.
You will learn the core concepts of modern digital product and service management, including what sets digital services apart and how value is created across the product and service lifecycle.
Understand how guiding principles, governance, the value chain, management practices and continual improvement combine into one integrated system that drives ongoing value.
Learn how value is co-created with consumers and stakeholders by balancing outcomes, costs, risks, experience and sustainability.
Apply the four dimensions, organisations and people, value streams and processes, information and technology, and partners and suppliers, for a holistic approach to service management.
Use the ITIL guiding principles, such as focus on value, start where you are and progress iteratively with feedback, to make better day-to-day decisions.
Understand the product and service lifecycle from discovery to delivery and support, the key ITIL management practices, and Value Stream Mapping and Management.
ITIL V5 Foundation Certification Training in Perth?
IT Service Manager
Service Desk Analyst
ITSM Practitioner
IT Support Engineer
IT Operations Manager
Incident / Problem Manager
Change Manager
IT Project Manager
for Professionals and Teams
We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer a ITIL V5 Foundation course online, classroom-based learning, corporate team training, or personalized coaching, choose the option that best supports your certification and skill development journey.
Instructor-led classroom sessions
Interactive discussions and group activities
Real-world examples and practical exercises
Structured learning with fixed schedules
Opportunities for peer networking and collaboration
Practice assessments and knowledge checks
Dedicated Q&A and concept clarification
Immediate trainer feedback and support
Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom ITIL V5 Foundation training format combines expert guidance, peer interaction, and hands-on activities to create an engaging learning experience.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.
Customised training aligned to organisational goals
Flexible delivery: onsite, virtual, hybrid, or blended
Scheduling tailored to business availability
Role-based examples and industry-relevant discussions
Progress tracking and learner assessments where applicable
Dedicated coordination and administrative support
Consistent learning experiences across teams
Scalable delivery for local, regional, or global workforces
Designed for organisations that want to strengthen IT service management capabilities, standardise service delivery practices, and support workforce development through customised team learning initiatives. This Corporate ITIL V5 Foundation training programme helps organisations build service-oriented teams and improve operational efficiency.
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Best For: Organisations looking to upskill employees, address capability gaps, and deliver consistent training across teams.
One-to-one instructor attention
Customised learning plans and objectives
Flexible scheduling based on availability
Personalized feedback and coaching
Additional focus on challenging topics
Targeted practice and revision support
Faster clarification of questions and concepts
Learning pace is adapted to individual needs
Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format offers customised ITIL V5 Foundation coaching and focused exam preparation support.
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Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.
Live online instructor-led sessions
Interactive discussions and virtual activities
Expert guidance from experienced trainers
Practice assessments and revision support
Dedicated Q&A sessions for concept clarification
Fixed schedules for accountability and momentum
Small batch sizes for personalized attention
Access from any location with internet connectivity
Starts from
AUD 1980
Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This ITIL V5 Foundation training online option provides flexibility while maintaining direct interaction with certified trainers.
Official PeopleCert (AXELOS)-aligned Course Material
Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.
Your Accredited Training Partner
As a trusted ITIL Version 5 Foundation training company, Invensis Learning delivers accredited, instructor-led ITIL 5 Foundation training for individuals and organisations across Perth and Western Australia. Our courses are led by experienced, certified trainers and aligned to the AXELOS and PeopleCert ITIL 5 syllabus, with flexible live online and onsite formats that fit working professionals. Whether you enrol as an individual or train a whole team, you get organised courseware, practical examples and dedicated support before, during and after the course, backed by our ISO 9001 and ISO 27001 certified quality and security standards.
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Instructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts.
ITIL Version 5 Foundation Training Location in Perth
Crown Towers Perth, Great Eastern Hwy, Burswood WA 6100, Australia
ITIL Version 5 Foundation Training Location in Perth
Aloft Perth, The Springs, 27 Rowe Ave, Rivervale WA 6103, Australia
Upskill Teams at Scale
Trusted by Leading Employers
A Real Step up in My IT Career
"I moved from a service desk role into incident management after getting ITIL 5 Foundation certified. The trainer explained the value system and guiding principles in a way I could use at work straight away."
Liam Bennett
Service Desk Team Lead
Well Prepared for the Exam
"The course made the new digital product and service focus of ITIL 5 click for me. The practice questions and mock exam meant I walked into the PeopleCert exam feeling ready."
Chloe Nguyen
IT Support Analyst
Practical and Relevant to My Job
"Clear, practical and well paced. I work for a mining services company and could immediately see how the four dimensions and continual improvement apply to our IT operations."
Ethan Wright
IT Operations Coordinator
Great Outcome for Our Team
"We trained our whole service management team with Invensis Learning. The onsite delivery and sector examples meant everyone left speaking the same ITIL language."
Sarah Thompson
IT Service Manager, Energy Sector
Flexible and Professional Corporate Training
"Invensis Learning tailored the ITIL 5 Foundation programme to our government IT department. Scheduling was flexible and the trainer was excellent, and service consistency has improved noticeably."
David Patel
L&D Manager, Public Sector
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Invensis Learning delivers industry-leading ITIL Version 5 Foundation training solutions tailored for individuals and organizations.
Here's everything you may ask...
ITIL 5 Foundation is the entry-level certification in the ITIL 5 scheme from AXELOS and PeopleCert. It introduces modern digital product and service management, the ITIL Value System and the practices that help organisations create and improve value.